Sadly, the Belvilla has changed ownership once again and the facility is not worth giving any consideration at all. We checked in and immediately checked out. Bathrooms full of mold, carpets smelled, restaurant was torn up. I would strongly advise others to find another option if you are staying in Crewe.

Reception staff were lovely and the check in was simple and easy. Really good price for the quality of rooms. Only issue I had was woken up a few times in the night due to people walking above. Footsteps tended to echo quite loudly. Possibly needs better soundproofing. All in all would definitely come back again if in the area

Everything was perfect

One problem was with the key code changing without notice. Luckily someone was in reception to sort it out. A fair price for the area. I would not pay more. As the hotel is undergoing renovation, there was no facilities for having breakfast or a beer. At least there is a McD's opposite. Parking was around £9 for the night.

Good stay for the town centre

Only problem Iv had at the hotel that there was mold all around the bathroom ceiling

Room was nice and tidy stuff was good parking was great but had to pay for the parking which is I didn't like

A former Holiday Inn Express which is clearly struggling to find it's identity. The staff I met were very good. The room is ok but the car park underneath causes problems with noise. A bit of a depressing hotel but fine for 1 night.

Yes just ok

closed

Lovely large room, easy check in, good parking and close to train station

I have stayed here previously (and many times before under a previous ownership) and it is simple and unpretentious, with all that I would expect. Friendly receptionist, pleasant and clean room with all the facilities I expected, and a very comfortable bed.

Friendly and helpful staff. Room and toilet are okay ; can do with a bit of furniture upgrade

No heating in the room Room not serviced No on-site eating facilities

Too noisy

Room was spotless and the staff was great

Clean and comfortable

Overall experience was adequate. Poor cleanliness and tired looking room. Cleanliness in bathroom especially left a lot to be desired. Heating in room couldn’t be changed despite the room being cold. There was also no functioning restaurant or bar as was told out for tender and had been closed off for a while. The only staff we spoke with were polite and helpful and were happy for us to check in early.

No heating & previous guests belongings in room. A Tesco uniform shoved under the chair. A vape and tracksuit under the bed. It was -9 degrees promised a refund then refused it. Staff pleasant but head office real let down.

Everything was good, the staff were helpful. The big issue I had was the rooms all smelling like cigarettes