酒店太棒了！非常漂亮。服務也非常好。設施很多，但離房間有點遠。飯店位置不在主街上，不過因為我們有自己的交通工具，所以沒關係。

非常棒的飯店，服務很好，有很多拍照的好地方，早餐美味又豐富。

飯店員工非常友善熱情，尤其是那位和藹可親的女士。我忘了她的名字，但她真是太棒了。酒店也很棒。如果下次想住這裡，那絕對是最佳選擇。所有員工都非常友善。

這家飯店簡直太棒了！它就在古園旁邊，如果你來蘇州，一定要住這家！房間寬敞，而且我喜歡他們仍然使用白熾燈（而不是刺眼的LED燈）。自助早餐也超豐盛又美味！更棒的是，馬路對面就有一家清真餐廳！強烈推薦這家蘇州酒店！

住宿環境不錯。雖然位置離地鐵站不算很近，但我們是長途旅行時預訂的計程車。早餐種類豐富，非常棒。

Very good location direct access to Panmen Garden and Temple.

I will come back one day. I love to stay there. Very recommended hotel. I love the park.

The Pan Pacific Hotel in Suzhou offers a luxurious and comfortable stay with exceptional service. Located in the heart of the city, the hotel combines modern design with traditional elements, reflecting Suzhou’s rich cultural heritage. The rooms are spacious, elegantly designed, and equipped with all the necessary amenities, ensuring a relaxing atmosphere. The staff is highly attentive, offering impeccable service throughout the stay. Whether it’s concierge services, dining recommendations, or room service, they go above and beyond to make guests feel welcome. The hotel's dining options are equally impressive, offering a variety of international and local cuisines, with the signature Chinese restaurant receiving high praise for its exquisite dishes.

Beautiful hotel, in hotel a lot of activity is included in room price.

Overall the hotel service and facilities are good but it located quite far from the lively Suzhou city center.

Simply amazing hotel. Connecting to huge garden.

Very beautiful hotel. Good service and friendly staff. Breakfast was very cheap and worth it. Many varieties and delicious. Rooms were clean, quite spacious. As guests, we were allowed to wear traditional clothes free for 1 hour (selected item) or pay, ¥30/hour or if we choose to pay for make up and heir do (¥ 175), we can wear the traditional clothes up to 5pm, but need booking. So better do earlier. Convenience store located just across the road.

5 star hotel with great facilities including free entrance to go to Panmen scenic area. Have indoor and outdoor pool. But it will be better if breakfast included.