The service at the Ayrlington was wonderful, the receptionists were super helpful and seemed genuinely happy to help. The room was large and the communal areas are well kept. We also particularly liked our bathroom.
I would say however that the hotel is not the usual 5*. This rating appears to be several years old. We were disappointed with a couple of decorative things, like bleach stains on the accent chairs and paint missing from the dressing table. We’d also recommend replacing the pillows, as they are incredibly flat.
All that said, this was still a comfortable stay and very good value for money in beautiful Bath.