辦理入住時，我發現熱水不夠熱，但當我反映後，工作人員立即解決了這個問題。我覺得服務非常好。然而，房間裡的自來水不適合煮沸或飲用，儘管酒店每天提供350毫升的瓶裝水——這個量實在太少了。為了改善這一點，飯店可以安裝飲水機，讓客人可以自行接水，從而減少塑膠瓶的使用，為環境保護做出貢獻。

The staff is very approachable and friendly.

The room is clean, CR is clean, the room has microwave, fridge, safe deposit box, ample amount of drawers, kettle, separate sink aside the ones in the CR. Staff were so friendly and always greet you and the breakfast was great, it changes everyday. Highly recommended and will definitely book there again.

Easy and convenient. Accesible.

Nice, affordable hotel. Strategically located across sm city Iloilo.

The was from the 19th floor was beautiful. 😊

The room is clean and the staff is friendly

Barado ang lababo, mahina ang aircon, mahina din ang shower mas malakas pa ang bidet.

They need to address a big problem on their sewerage system. Very unpleasant smell is coming out of the sink and bathroom pipes.

Rooms are small but clean, breakfast is adequate, location of hotel is very good.

no outlet. kailangan gumapang kapa ilalim sa misa. wlang outlet malapit sa misa..wlang outlet malapit sa heater..gapang kpa ilalim sa misa..lahat hotel na puntahan q yun lang wlang outlet..kailngan bigyan extension wire..yun lang maganda ang room..yan lang negative masabi ko..other than that very good na.

Had a great stay. Everything was perfect.

Sangat senang menginap disini, pelayan yang ramah dan sangat membantu kami. menginaplah disini jika ke iloilo, letak strategis di depan sama city.

we really enjoy our stay and it's worth the price. all staffs were very nice and helpful. we're going back soon.

located across sm city iloilo. our room was at 7th floor and we were so satisfied with our room. it was clean, has sink, mini ref, microwave, big TV with a nice view of the city. downside is that the heater was not working properly. there's a swimming pool, indoor only but not infinity. had our breakfast at 21st floor and one of the best breakfast buffet in iloilo. a lot of transportation choices outside of the hotel so no worries. the best part is that we got almost 80% off on their published rate thanks to traveloka! 😊

Will highly recommend to everyone. Staffs were very courteous, loving the buffet breakfast, super nice room. Thanks for giving us a comfortable stay. Thanks to Traveloka too, always having an easy and affordable booking :)

bad this time some staff are insensitive

I like the place super love it Ganda ng view and complete sila with toothbrush and other kits but the heater is not functioning. I like the breakfast buffet but during that time medyo napanis ata ung carbonara but I love their pancakes ❤️ Overall worth it yong money mo and the location sa tapat lang ng Sm City

The room is nice and clean. An awesome place to relax. The staff are accomodating. I just had a problem with their food during breakfast. plus the bananas that they served had alot of danages. They shouldn't have served that.

Nice room. Cr is clean. Down side, towels are not that white