We stayed at this hotel with our baby and our parents and unfortunately the air conditioning in both of our rooms were not working. This made the room uncomfortable, especially during the night, and was very disappointing for a family stay. If he hotel was already aware of these faults, the room should not have been allocated to guests, particularly with a baby. Due to late night check-in and us being tired from long travel, we did not bother reporting but this kind of problem should have been checked before check-in. If it was hotel wide issue, they should have sent us early notice, so that we could have arranged accomodation elsewhere. I hope the hotel improves communication and room checks in future, as this affected our experience significantly, especially my parents.