他们正在升级和翻新整个酒店。大堂和一些部分已经完工。他们还会慢慢升级整个房间。不错的商务酒店

一切都令人满意，早餐还可以，食物丰富

友好的酒店员工、美味的早餐菜单和舒适的客房，配有宽敞干净的浴室。

不错的酒店，但是我们入住时它正在装修。

食物不符合酒店标准*。

Kulkas tidak dingin. Tv rusak. Kamar luas sih.

Tempatnya nyaman. Bersih. Staff hotel juga ramah.

I had an amazing 5-night stay at the hotel. I just wanted to highlight one thing that stood out to me the most. There is this young lady that works at the 22nd-floor restaurant. I think I noticed the name tag says Michelle. She helped me a lot, giving me ideas where to go and what to see, as this was my first time in Kuching. On top of that, she was very friendly and spent time having a short conversation with me every time I had my daily afternoon tea break. Big kudos to Michelle (I hope I get the name right) and the entire Pullman Kuching crew. I know I'm gonna be back to Kuching sometime next year as there are so many things I haven't explored and will definitely stay in Pullman again.

Staff dan lingkungan yang tenang, ramah dan nyaman.

Semua oke, kecuali untuk sarapan, menunya harus banyakin protein lagi.

Everything was good and perfect, but we need to pay 10-13 RM per day just for parking the car, I mean …. Why 5 star hotel still need to charge for the parking fee ….

Kamar sudah nunggu 2 jam belum siap juga, gak ada makanan welcome pada sudah ambil kamar yang paling mahal 😔 nunggu lebih dari jam.

Everything is great. Helpful staffs and clean environment (room and toilet). The only thing that need to improve is car park.

Thanks for upgraded my room to deluxe which is spaces and comfortable. If the hotel could upgrade the TV to the bigger panel will be much better.

Sangat bagus, dekat mau kemana mana.

A very comfortable hotel in Kuching.

Best, tapi masa nak check in slow, apapun best dengan view yang cantik walaupun hujan

There 's no pleasant welcome. The staff are not well trained for receiving customers. Not bother to greet until I have to teach them to greet as Hi sir good evening, how are you and can I get some assistance from you. I did purposely to educate them for better service at least to new customers. Generally, I feel very bad and it 's tonnage the Hotel reputation and eventually will drop the Hotel standard.

Kamar mandi kotor, banyak rambut kecil di toilet seperti tidak di bersihkan dan suruh petugas datang bersihkan. Tetapi tidak datang. Saya tidak akan balik nginap di sini lagi.

Menyenangkan dan pelayanan yang memuaskan, cuma kalau parkir berbayar jika parkir di bawah gedung dan lumayan kalau keluar masuk kena charge biaya parkir, lainnya sangat menyenangkan.