overall good

Unpleasant smell in the room from the previous cigarette smoke. This hotel only for the smoking guest where smell of cigarette can be heavily detected especially in two elevators.

The staff was really kind and accommodating. Breakfast options were nice. Convenient walking distance to the Mall of Istanbul and other small neighborhood restaurants.

Friendly staff

Çok teşekkür ediyorum. Personel çok nazik ve güler yüzlü, her konuda yardımcı oldular. İkinci gelişim; daha önce de gelmiştim ve tekrar geleceğim. İnsana gerçekten özel hissettiriyorlar. Mall of İstanbul’a yürüyerek 5 dakikada gidilebiliyor. Odalar çok temiz, kahvaltı ise muhteşem. 5 yıldız, 10 puan veriyorum. Resepsiyona çok selamlar!

Aile odasında korkuluklar çok güvensiz. Personel gayet iyiydi.

Breakfast were good. I never used spa

Ingen bra frukost och för varmt i rummen, gick ej att ta ner värmen och det var därför svårt att somna i värmen.

Horrible service - I ordered room surface and it took over three hours for them to deliver they didn’t even bother to tell me what is the delay .. I couldn’t not sleep till after 3:00am .. they allowed drunk men in the room .. I complained four times and they asked me to change my room. After they were very loud. Laughing and screaming .. they were smoking to the point it that it came in my room .. although the rooms were non smoking .. I was very disappointed with the whole experience and I will never , ever back

Clean, friendly staff & nice breakfast

Resepsiyon karşılama güzeldi fakat odalar ve havlular biraz daha temiz olabilirdi.

Nice hotel and location

die Zimmer könnten gründlicher gereinigt werden.

TEMIZDI PERSONEL ÇOK NAZIKTİ

it would be better not to accept taxis called from the reception. the bathroom is clearly not 4 stars !!

Very good stay.

I was very happy, and the front desk agents are very helpful and respectful. I will absolutely book again in the future.🌷☺️

Very good

Yine gelicem, Personel cok iyiydi.

Zeer net hotel, wel moeilijk te vinden . GPS gaf verkeerde route en İstanbul is al niet gemakkelijk. Maar hotel zeker ok