We were misled by the good reviews until we actually stayed there for several days . It totally spoilt our holidays . The frontline staff are impolite , unprofessional & not helpful at all , which we would not expect in a 4 star hotel . The rooms are small , not user friendly with NO storage space at all ( not even a small drawer) . Only clothes rack is found in the room , no wardrobe ( not expected in a 4* hotel ) The worst thing is the bathroom ! The floor is really slippery , no safety handle installed , no anti-slip bath mat ! There is no privacy in the bathroom ( not as stated in their website .. private bathroom ! ) I literally have to step out the shower room naked to dress up in front of my roommate ! ! It's alight if you're couples ! The house keeping is not up to standard , the dustbins were left dismantled after room cleaning . The electric kettle is leaky , which is very dangerous . There is only 1 chair for 2 people to use , unacceptable in a 4 * hotel . We were only given 2 bottles of water on the 1st day , and was told that water was only provided for 1 day, unlike what they stated in their website ! ! Another amazing issue is tissue ... each room was provided with 4 pieces ( a small pack containing 4 pieces ) of face tissue for 2 people per day ! ! This was my 1st encounter in a 4* hotel ! I would never rate this hotel as 4* , 3 star is their max It's so disappointing to find such standard in this new hotel under chain management ! !

服务很好，大厅很舒适，环保做得也好。

Muy acogedor

It was a fantastic stay! Rooms are nice and quiet! Very minimalist style. Staff is helpful and polite. Location is great with good transportation options!

Great location. Staff was helpful and friendly

Modu offered to help us carry our luggage and is always available for us to assist. He is really great

Absolutely loved this place! Perfect location, comfy bed, super quiet, great roof top pool and bar - such a luxury in downtown Barcelona. Only downside was no bathrobe - had to “rent” one and no real closet in my room. But they did provide a steamer! I will definitely stay again and have already recommended to friends! So nice to come back to this place after exploring all day.

There was no hot water on one of the evenings and the elevator broke

I have come to this hotel about six times now and enjoy everything about it except the elevator. The elevator is very slow and you need to give extra time if you are on your way somewhere.

Café da manhã muito bom. Funcionários atenciosos e simpáticos. Quarto muito limpo.

The room service delivered a very poor cut of meat that I believe was partially spoiled. If you stay at this location be wary of the food you are served. The rooms were nice and comfortable and the staff were incredibly helpful and nice.

The hotel terrace was a huge plus! The hotel was clean and the staff were professional and friendly!

Das Personal wsr sehr freundlich und hilfsbereit

Laura at the front desk went above and beyond in helping us. The room was very clean. The rooftop bar was a nice bonus. We would stay there again. The area felt safe and the metro stop was less than two blocks away.

Very clean, staff were absolutely amazing, breakfast was delicious, and the rooftop bar was a great place to start the evening off

Great hotel, great location, friendly staff

Staff was amazing and very friendly. Great location and very clean. The only downside is how small the rooms are.

The breakfast was below average, mostly just cereal, bread, fruit, and a few cheese options. Definitely not worth the 18 euros. The property itself is nice, but it follows the newer urban open-space concept, so there isn’t much privacy or a truly separate bathroom. The toilet and shower are separated, which is a plus. Overall, it’s still a decent option depending on what you’re looking for.

Only stayed one night. Hotel was in a great location with great restaurants & shopping within walking distance.

Fantastic location, near all the upscale shopping and attractions (Casa Battlo), and many dining options. Staff was very friendly, the room was very quiet and we even had a small balancing overlooking the boulevard. Note: the rooms can be small which is typical of the hotels in Barcelona and Paris, but the bed and towels, sheets were very comfortable. Would definitely return.