We were misled by the good reviews until we actually stayed there for several days . It totally spoilt our holidays . The frontline staff are impolite , unprofessional & not helpful at all , which we would not expect in a 4 star hotel . The rooms are small , not user friendly with NO storage space at all ( not even a small drawer) . Only clothes rack is found in the room , no wardrobe ( not expected in a 4* hotel ) The worst thing is the bathroom ! The floor is really slippery , no safety handle installed , no anti-slip bath mat ! There is no privacy in the bathroom ( not as stated in their website .. private bathroom ! ) I literally have to step out the shower room naked to dress up in front of my roommate ! ! It's alight if you're couples ! The house keeping is not up to standard , the dustbins were left dismantled after room cleaning . The electric kettle is leaky , which is very dangerous . There is only 1 chair for 2 people to use , unacceptable in a 4 * hotel . We were only given 2 bottles of water on the 1st day , and was told that water was only provided for 1 day, unlike what they stated in their website ! ! Another amazing issue is tissue ... each room was provided with 4 pieces ( a small pack containing 4 pieces ) of face tissue for 2 people per day ! ! This was my 1st encounter in a 4* hotel ! I would never rate this hotel as 4* , 3 star is their max It's so disappointing to find such standard in this new hotel under chain management ! !

服务很好，大厅很舒适，环保做得也好。

Excelente hotel, con una ubicación inmejorable, excelente el desayuno, personal muy amable. En el piso 7 tiene alberca y un bar increíble con una vista genial. Enfrente hay Restaurantes deliciosos

It was in the center of everything and the staff was helpful as well as amazing.

I liked that it was walking distance to shopping. I loved that the pool was on the rooftop with a bar. We enjoyed the pool.

Amazing hotel, walkable distance to restaurants, shopping. Bed super comfortable, staff very helpful. I loved my stay here.

Nice hotel overall. Great showers and the room was comfortable and clean. Breakfast was a great selection.

We thoroughly enjoyed our stay at Occidental Diagonal 414. The staff was really friendly and attentive. Rooftop has great views and good drinks.

Great stay

The staff was very nice and accommodating and the food and drinks were delicious! Would definitely stay here again if I’m in the area.

Excellent value for money and I got a free room upgrade which was a nice touch.

Hotel looks great, perfect location and cool rooftop bar. Staff has rude attitude and not collaborative. Don’t try to fill you water bottle with the lobby’s complementary water tank because you will get yelled at.

location is good, it would be better if the iced water could be provided for longer hik

Fint hotel Väldigt central Finns allt nära

Restaurants, shops, supermarkets and attractions are close by.

La gente muy amable en todos sus puestos, lobby, roofbar, restaurante, etc

I love that the staff was very welcoming. I also loved the breakfast buffet that was very convenient.

Ótima estadia quartos bem organizados e limpos só ficou faltando a cama de casal que vieram duas solteiros ai ficavam separando toda hora. De resto tudo ótimo .

Beautiful hotel with great location and helpful staff

Great place to stay in Barcelona to see the sights and be in the heart of the action!