對角線西方 414 飯店

We were misled by the good reviews until we actually stayed there for several days . It totally spoilt our holidays . The frontline staff are impolite , unprofessional & not helpful at all , which we would not expect in a 4 star hotel . The rooms are small , not user friendly with NO storage space at all ( not even a small drawer) . Only clothes rack is found in the room , no wardrobe ( not expected in a 4* hotel ) The worst thing is the bathroom ! The floor is really slippery , no safety handle installed , no anti-slip bath mat ! There is no privacy in the bathroom ( not as stated in their website .. private bathroom ! ) I literally have to step out the shower room naked to dress up in front of my roommate ! ! It's alight if you're couples ! The house keeping is not up to standard , the dustbins were left dismantled after room cleaning . The electric kettle is leaky , which is very dangerous . There is only 1 chair for 2 people to use , unacceptable in a 4 * hotel . We were only given 2 bottles of water on the 1st day , and was told that water was only provided for 1 day, unlike what they stated in their website ! ! Another amazing issue is tissue ... each room was provided with 4 pieces ( a small pack containing 4 pieces ) of face tissue for 2 people per day ! ! This was my 1st encounter in a 4* hotel ! I would never rate this hotel as 4* , 3 star is their max It's so disappointing to find such standard in this new hotel under chain management ! !

服务很好，大厅很舒适，环保做得也好。

Very nice room and in a great neighbourhood.

El desayuno y servicio fue tan bueno!!

The room was modern and clean. Love the high ceiling. The room was also at a comfortable temperature. The hotel is close to metro stations and a short walk to Passaig de Gracia which is a shopping hub. Love the roof terrace too.

Staff was nice, room was clean, bed was comfortable. Good location. Shower wasn't great, it was really difficult to control the temperature. Also shower wasn't in its own room it was just in the bedroom which was kind of strange but overall it was a good stay. Rooftop bar was nice.

This hotel was absolutely beautiful. I will say here over and over again

Great location. Clean comfortable rooms. Breakfast buffet is a great way to start your day!

Perfect location!

That top bar staff was amazing !

Fabulous hotel, excellent location and super helpful staff 😃

Great location. Staff and room was very good. Easy to find places walking around. Room was quiet and outside lounge was nice.

Actually, the hotel environment was nice, and the staff were very friendly. However, on the last day, there was a pile of feces in the hallway on the third floor where I was staying. The smell was extremely strong, and it was very dirty. I contacted the front desk, but no one came to clean it up in time. I really don’t understand how something like that could happen in a hotel hallway.

Room and hotel are clean. Location is convenience. Some front desk staff are nice and helpful. One staff "Fanny" are having attitude and RBF. Over all is a good hotel.

Top locatie

Clean room

What stood out most about our stay was the staff. We had a few questions about transportation and they went above and beyond explaining everything to us. We were on the first leg of our honeymoon, and we were pleasantly surprised to find a complimentary bottle of champagne waiting in our room for us. The room was new, modern and clean. We even had an incredible view from our balcony. Everything was perfect, including the location.

Excellent stay. Very clean, quiet, overall great pre-cruise accommodations!

Everything was great. The room was cleaned promptly and the front desk staff was very helpful. Place was clean and location was central

The staff was very helpful and friendly. The location was convenient. The room was clean and the bed was comfortable. Had a great rooftop bar. I highly recommend it.