The room was a bit crowded for 3 adults with large bags, so keep that in mind.However, it was warm and cozy for December. Great location near the Metro supermarket and shopping area. Highly recommended for smaller groups!

All the stuff at this property were extremely nice and the manager Arnold went above and beyond everybody was kind the hotel is beautiful. The only downside was the bathroom. I had to put my toiletries on the floor as there’s no shelves and the sink is too small to put anything down on the room. Could also use a closet or some drawer space. In spite of this, the staff was great and the location was awesome and I would stay there again.

I stayed at Moxy London Piccadilly Circus for 5 nights and 6 days, from May 17th to May 23rd, 2026. On May 21st, I was trapped in the hotel elevator for about two and a half hours, from 4 PM to 6:30 PM. This terrifying incident left me mentally exhausted and completely ruined my business trip schedule. A total of four colleagues, including myself, were confined during that time. As a former Marriott Bonvoy Platinum member, I have never experienced such an unsafe incident. What is even worse is the hotel management's response. The manager explicitly promised to resolve this and provide compensation. However, it has been nearly three weeks since the incident, and absolutely no action has been taken. All I receive are empty replies stating that they are "still reviewing" the matter. Is this how Marriott operates now? All talk and no action? It is deeply disappointing that they treat past guests with such disregard. The elevators are a safety hazard, and the service is utterly atrocious. I highly recommend avoiding this hotel.

Central location, easy in & easy out - didn't rate the amenities because I didn't use them, just one night stay

Booked a stay there and within minutes needed to modify it and received ZERO help. Have stayed at over 10 Moxy hotels in past and still got less than pathetic support. I will never stay at a Moxy or use Expedia ever again.

Hyggelig personale og kult hotell

Fantastiskt hotell för att sova. Inget annat. 20 nätter och mote to come!

Bunk beds - steps, small bathroom and no windows - not great value

Amazing location Friendly staff

Hotel was well decorated and clean. Room was well furnished and also clean. Stayed 3 days, no hot water in the entire building at all the entire second day - staff very unhelpful, could not offer alternative place to shower, could not offer partial refund or other compensation. In addition, £38 for a double gin&tonic and a 330ml Kopparberg at the bar. The bar is very pretty but prices are insane, even for London.

Great location, they don’t have individual iron’s per room, instead they have an ironing room. Staff was very pleasant and helpful.

Ottima posizione e personale gentile che ha risolto un problema appena arrivati. Ascensori spesso fuori servizio e pulizia da migliorare. La prima sera mancava l'acqua calda per un guasto ma offrivano un servizio alternativo.

DO NOT STAY HERE! Gross Negligence, Elevator Entrapment, and Unacceptable Ignorance by Management (Moxy London Piccadilly Circus) I stayed at Moxy London Piccadilly Circus from May 17th to 23rd of this year. On May 21st, I was trapped in the hotel elevator for 2.5 hours (4:00 PM – 6:30 PM). This terrifying incident left me mentally exhausted and completely disrupted my business trip. A total of four colleagues (including myself) were confined and held up during this entire time. As a former Marriott Bonvoy Platinum member, I have never experienced such an unsafe and unpleasant incident at any Marriott property. Following our rescue, the manager explicitly promised to provide whatever compensation. However, despite leaving feedback on the Marriott Bonvoy system and emailing the manager directly, I have received absolutely no response. Is the hotel ignoring me because my stay has ended, and does Marriott Corporate not manage its properties at all? I demand a prompt response and immediate resolution.

Pas d’eau chaude: solution à 23h aller dans un autre hôtel d’après la réception Te signale que c’est noté dans l’ascenseur mais le 1er ascenseur à droite n’a pas ces information possibles. Mauvaise fois de la réception Aucune compensation pour le désagrément Télévision positionné vers canapé et non lit superposé Chambre pour 3 Le 3eme lit est un canapé recouvert d’un drap. C’est dur et inconfortable poussière sur lampe à la réception et fenêtre en chambre. Ascenseur en panne. Alarme incendie intempestive Petit déjeuner cher pour le peu de choix Poubelle à l’entrée Les lumières violettes appâtent le client mais le service n’est pas à la hauteur A fuir

After checking into the room and unpacking,

Nice snd modern room . Perfect place.

We stayed for one night. The location was great, we were a bit early but would have to pay £30 extra for early check-in so just left our bags instead for no charge. My son and husband needed to change into suits so just used the hotel toilets instead which are very nice. It's self check in which was relatively easy but there was staff on hand to help and gave us directions to our rooms. The rooms are very clean and comfortable, for some reason they had huge bathrooms which are nice but it just seemed like the space would have been better used to make the bedroom a big bigger with more storage. Over all though it's a good hotel in a great location with very friendly helpful staff, so all good .

Great location, very nice staffs. Nice a clean and trendy rooms, the hotel had an unfortunately issue with the hot water in the hotel last night but everything was fixed by the morning. The morning breakfast buffet had plenty of variety.

Lovely hotel in great location for Theatres. Hotel is very modern and room was small but functional. We had basic room which was fine for a night or 2. Would not be suitable if you had mobility issues as you have to climb over one another to get into bed. Tea and coffee facilities are in rooms, hair dryer and lovely toiletries. Was beautifully clean. Hotel is a bit quirky but I would definitely stay here again

Great location, very well run. Funky vibe.