Staffa are friendly but no chair or amenities in the lobby floor. We need to go to the other building to use toilet before check in. Others apa hotel have amenities in the lonby floor. Wvent this hotel does not have chair for sitting while waiting for the reception. The environment also dirty manu trash and rubbish around.
Very convenient if you take a bus from Narita airport. The bus stops right infront of this hotel. It is located at level 3, you need to take escalator up. Hotel is very friendly.
Had a very comfortable stay. Everything is clean. The staffs are very helpful and even helped me in getting a taxi to the airport. Most of them speak in English, which is very convenient. This hotel is walking distance to the train station, which is a plus for me. Will surely stay again in this hotel in my next visit to Tokyo