Fitzroy Island Resort

We loved the resort and had very good time staying on the Island.

Disgusting conditions – this resort should not be operating at full price This resort is being advertised with photos and descriptions that do not reflect the current condition of the property. It is clearly well beyond a simple “maintenance period” and firmly in repair territory, yet premium prices are still being charged. Our room was dirty and poorly maintained with cracked floor tiles, mould, stained carpet, damaged doors, swollen cabinetry, dirty appliances, grimy cutlery drawers, partially used toiletries and bugs appearing in the bedding. The beds were uncomfortable, no proper quilts were provided, and housekeeping never serviced the room despite it being scheduled. The pool outside our room had visible green algae and the resort overall felt run down and neglected. Several advertised amenities were closed, including the turtle rehabilitation centre and kids club. Food quality was extremely poor despite high prices, and during dinner staff removed and dismantled our table while our child was still seated there because he was not ordering a meal, creating a very uncomfortable situation. In its current state this property feels less like an actual resort and more like a dingy motel that should be closed for major repairs.

Our room was clean spacious and very well equipped. Lovely surrounding and good views.

Staff were great

Nice rooms with air con, breakfast good at the restaurant, meals at the pub are good but it closes at 8pm. Quiet, relaxed stay, snorkelling was good, just off the beach, swimming with two turtles and many fish.

Friendly activities staff made sure we were welcomed and helped plan a great experience.

Room was awesome and close to snorkeling, will recommend 100%

Room ok staff ok

Very big room with cooking equipment, washing machines etc. Food and drink at the bar is better and with reasonable price. There is a path near the level 2 to the summit, so people who stays at resort can use card to access and use the path.

The restaurant options are so limited and honestly the house kipping is not the best

The room was lovely, staff were very helpful. The location is stunning! I liked that the hotel blended in with the surroundings: dark wood and sandy coloured marble/ stone.

Nowhere to get a coffee or drink at the pool prior to 12pm

Good gluten free food options

Amazing

We had an amazing time at the Fitzroy Island Resort! At every point - from the reception desk, to the wait staff, to the activities personnel, the staff was kind and helpful. The location itself could not be more beautiful. I'd highly recommend staying here.

Perfect location to totally relax. Staff are very friendly and helpful. Rooms are a little dated but suitable for

Hotel desperately need an update on all amenities. The rooms are dated and old. Everything is just a bit run down. The pool bar is screaming for help. I went to order a drink and took one look at the ice machine and said no mould to that mould infestation. The staff look and act as unmotivated as the dated amenities. The only real cafe serves C grade deep fried food. It’s incredibly disappointing. The hotel is nice enough to create a relaxing vibe and the location is a 10! Right on the water. So nice waking up to the sound of the ocean. But yeh overall that hotel is a 3 star at most.

The bar and the front desk staff were terrible! The restaurant and Snorkel staff were great! The room was ok, not worth the price.

Extraordinary place.

The resort is in general in a very poor state. While there seems to have been a soft refurb of some rooms and the Zephyr restaurant, I’m glad I only stayed one night. This must have been a beautiful property in its day but appears to have been left to neglect. No one seems in charge. The staff are lovely & the setting is spectacular, with a great pool. Didn’t feel clean at all. It screamed backpacker. It wasn’t that bad but I had to get my backpacker mindset on to enjoy.