Hepburn at Hepburn

Stunning accommodation but just a couple of things need improvement, coffee maci

Lovely staff, very quiet location. Enjoyed our stay.

Nestled in a tranquil and beautiful mountain forest, the hotel boasts a serene environment. Hot springs are within walking distance. The town center of Dalesford is approximately a 10-minute drive away, offering supermarkets, shops, and a variety of restaurants. With its comprehensive facilities and elegant décor, the hotel is an ideal choice for a relaxing vacation.

Clean and beautiful

Lovely and quiet, comfy furnishings, wonderful big spa and could watch tv in spa thanks to surround sound.

Great self contained units with spa bath. Balcony facing the bush was great, had a daily visit from the local kangaroo. Michelle at the front desk was fantastic, pointing out things to do and see around the area. Will definitely be staying here again.

Loved the room which had very up to date equipment. Beautiful furniture, & big comfortable bed,

Very disappointing stay – not the luxury experience advertised. I have stayed at this property previously and have also stayed at many luxury hotels and resorts around the world. Unfortunately this stay did not reflect the standard expected from a property promoted as luxury accommodation. There were multiple maintenance issues with the villa. The spa continually drained and would not hold water above the jets, meaning it could not be used properly. The oven was not functioning and had been replaced with a microwave, the hairdryer was broken, and all TV remotes had flat batteries. When we went to reception we were simply handed batteries to replace ourselves. We also called the after-hours number twice regarding the spa not working and received no response. At checkout the manager knocked on our door exactly at 11am while we were doing a final check before leaving. Instead of addressing the issues or the lack of response the previous evening, we were told the room needed to be vacated immediately and the manager remained outside the doorway waiting, which created a very uncomfortable interaction. To make matters worse, the public response posted by management online does not accurately reflect what occurred during our stay. Unfortunately this experience was extremely disappointing and not the standard we had experienced here previously.

The serenity. Adults only. Room was delicious & clean. Very romantic. Staff were excellent. Bed was extremely comfortable Great big spa. Separate rain shower. Private views. Outside private balcony. Extra special treats.,

Beautiful room and facilities; shower water was rather hard to get to temperature, which made water saving quite difficult, and the spa took ages to fill! Otherwise beautiful! Loved our kangaroo visitor and the sound of the beautiful birds.

Great night beautiful surroundings and a lovely place to reconnect with your partner great amenities and clean and comfortable room

Everything was excellent staff room cleanliness etc thanks

Perfect place to unwind and escape the hustle and bustle. Will definitely come again!

Beautiful accommodation, looks just like it’s pictured.

Cleanliness, amenities, location

Online this place looks picture perfect for a couples getaway, HONESTLY what it is, is some nice spa units on the side of the road! :-/ Any spa type accommodations or services are at other locations there’s literally nothing else here but spa units.

Lovely stay, spotlessly clean,nice and quiet. The TV reception was poor though.

We didn't stay there as we have requested a refund and haven't received it

Spotless and well presented. Amenities were great. Staff was friendly

The accommodation is beautiful. Warm and welcoming with stunning views to the forrest My partner and i certainly loved this place and will definitely be coming again. Thank you so much!