Mercure Townsville

Hotels
8.4
/10
Very Good
1,001 reviews

What Guests Say About Their Stay

Kevin

10.0
/ 10
I had an awesome stay at the Mercure Hotel in Townsville! From the moment I arrived, everything felt welcoming and well-organised. The staff were friendly, professional, and genuinely happy to help, which made the experience even better. The rooms were clean, spacious, and very comfortable—perfect for relaxing after a long day. I especially enjoyed the peaceful atmosphere and the well-maintained facilities. The pool area is a great bonus, ideal for unwinding, and the overall layout of the hotel feels calm and resort-like. The location is also super convenient, with easy access to Townsville city and surrounding areas. Whether you’re staying for work, leisure, or a short getaway, the Mercure really delivers on comfort and quality. Overall, an excellent experience—definitely a place I’d recommend and happily stay at again! ⭐⭐⭐⭐⭐

Douglas

10.0
/ 10
Lovely room clean and tidy and great food i had a very pleasant stay and felt very safe there

Kingsly

10.0
/ 10
Excellent venue clean tidy beautiful gardens and pool area Bar and restaurant very good Desk staff professional, helpful and cheerful
In the Area
See Map
166 Woolcock St, Townsville, Queensland, Australia, 4812

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Mercure Townsville is a hotel is located at Townsville. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Townsville

166 Woolcock St, Townsville, Queensland, Australia, 4812
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Discover More About Mercure Townsville

Discover Mercure Townsville: Your Gateway to Queensland's Tropical North

Welcome to Mercure Townsville, your ideal base for exploring the vibrant city of Townsville and the stunning natural beauty of Queensland's tropical north. Whether you're here for business or a well-deserved holiday, Mercure Townsville offers a comfortable and convenient stay with genuine Aussie hospitality. Room rates at Mercure Townsville start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Mercure Townsville Location

Mercure Townsville is conveniently situated in the heart of Townsville's CBD, at 166 Woolcock St, Townsville, Queensland, Australia, 4812. This prime location places you just a short stroll from the city centre, offering easy access to business districts, shopping precincts, and a lively dining scene. The atmosphere here is one of vibrant urban energy, with a close proximity to the bustling waterfront, the iconic Strand, and a variety of cafes and restaurants perfect for enjoying the Queensland lifestyle. For those arriving by air, the hotel is a manageable distance from the airport, and for local travellers, it's a great starting point for exploring the wider region.

Mercure Townsville Facilities & Services

Facilities for guests at Mercure Townsville are designed to ensure a comfortable and enjoyable stay.
  • Complimentary Wi-Fi is available throughout the hotel, keeping you connected.
  • A refreshing outdoor swimming pool is perfect for a dip on a warm Queensland day.
  • The on-site fitness centre is equipped for your workout needs.
  • Secure on-site parking is available for guests, with fees applicable (AUD $XX per day).
  • A 24-hour reception desk is staffed to assist you at any time.
  • Room service is available during specified hours for your convenience.

Mercure Townsville Room Types

Discover a range of comfortable and well-appointed accommodations with the diverse room types of Mercure Townsville. Each room is designed to be a sanctuary after a day of exploring or working.
  • Standard King Room:

    Featuring a comfortable king-sized bed, these non-smoking rooms offer a city view and may include a bathtub.
  • Standard Twin Room:

    Ideal for friends or colleagues travelling together, these non-smoking rooms come with two single beds and a city view. A bathtub may be available.
  • Deluxe King Room:

    Enjoy a little extra space and comfort in these larger non-smoking rooms, often with enhanced city views and the possibility of a bathtub.
  • Executive Suite:

    For those seeking a premium experience, our Executive Suites offer separate living areas, enhanced amenities, and often a bathtub, with city views.
All rooms at Mercure Townsville are strictly non-smoking. There are no pet-friendly rooms available.

Mercure Townsville Dining & Restaurants

Savour delicious culinary experiences at Mercure Townsville's dining venues.
  • The Restaurant:

    Offering a modern Australian menu, this on-site restaurant serves breakfast, lunch, and dinner. Expect to pay approximately AUD $35-55 per person for dinner. Operating hours are typically 6:30 AM - 10:00 AM for breakfast, 12:00 PM - 2:00 PM for lunch, and 6:00 PM - 9:30 PM for dinner.
  • The Bar:

    Unwind with a selection of local and international beverages. The bar is open from 4:00 PM until late. Light snacks are also available.

Mercure Townsville Nearby Attractions and Activities

Mercure Townsville is perfectly positioned to explore the best of Townsville and its surrounding natural wonders.
  • The Strand:

    A beautiful, palm-lined beachfront promenade offering stunning views of Magnetic Island, perfect for a leisurely stroll, swimming, or enjoying a picnic.
  • Reef HQ Great Barrier Reef Aquarium:

    Discover the wonders of the Great Barrier Reef at Australia's national aquarium, located right in the heart of the city.
  • Museum of Tropical Queensland:

    Immerse yourself in the history and natural environment of North Queensland, with fascinating exhibits on shipwrecks and marine life.
  • Castle Hill:

    Hike or drive to the summit of this iconic granite monolith for breathtaking panoramic views of Townsville, the coastline, and Magnetic Island.
  • Magnetic Island:

    A short ferry ride away, this island paradise is renowned for its koala population, pristine beaches, and excellent hiking trails.
If you are looking for other activities around Mercure Townsville, check out the best deals on Traveloka: Recommended activities in Townsville!

How to Get to Mercure Townsville from the Airport

Getting to Mercure Townsville from Townsville Airport (TSV) is straightforward, with several convenient options available. The airport is located approximately 15 minutes drive from the hotel.
  • Taxi:

    Metered taxis are readily available at the airport taxi rank. The journey to Mercure Townsville typically costs between AUD $30-40.
  • Ride-hailing Service:

    You can book a ride-hailing service through your preferred app. Pick-up points are clearly marked at the airport. Expect a similar fare to a taxi.
  • Airport Shuttle:

    While there isn't a dedicated hotel shuttle, several private shuttle services operate from the airport. It's advisable to pre-book these for the best rates, often around AUD $20-30 per person.
  • Rental Car:

    If you plan on exploring further afield, picking up a rental car at the airport is a great option. Mercure Townsville offers on-site parking.
For seamless travel, consider pre-booking airport transfer services.

Summary of Why You Should Choose to Stay at Mercure Townsville

Choosing Mercure Townsville means opting for comfort, convenience, and a truly authentic Queensland experience.
  • Prime CBD Location:

    Easy access to Townsville's business, shopping, and entertainment hubs.
  • Comfortable Accommodation:

    A range of well-appointed rooms to suit various needs.
  • Excellent Facilities:

    Enjoy the swimming pool, fitness centre, and on-site dining.
  • Genuine Hospitality:

    Experience the warm and friendly service that Australia is known for.
  • Gateway to Adventure:

    Perfectly situated to explore the Great Barrier Reef, Magnetic Island, and the stunning tropical north.
Check for room availability at Mercure Townsville and secure your perfect stay. For the best rates and a hassle-free experience, consider Booking Mercure Townsville through Traveloka. Easily book domestic and international flights at low prices for your journey to Queensland.

All facilities in Mercure Townsville

Others Mercure Townsville
Others

Hotel Services

  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Public Facilities

  • Parking
  • WiFi in public area

Things to Do

  • Outdoor pool

Transportation

  • Bus/truck parking

General

  • Swimming pool

In-room Facilities

  • TV

Accommodation Policy & General Information in Mercure Townsville

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 10:00
Number of floors in Mercure Townsville
2
Another facilities in Mercure Townsville
Express check-in, Express check-out, 24-hour Receptionist, WiFi in public area, Outdoor pool

Frequently asked questions about Mercure Townsville

What are available facilities at Mercure Townsville?
There are top facilites at Mercure Townsville such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Townsville?
The standard check-in time at Mercure Townsville is starting from From 15:00 while the latest check-out time is at Before 10:00
What is the star rating of Mercure Townsville?
Mercure Townsville has a 4.0-star rating.
How many floors does Mercure Townsville have?
Mercure Townsville has 2.
Does Mercure Townsville have parking?
Yes, Mercure Townsville does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
See All

Mercure Townsville reviews and ratings

8.4
Very Good
From 1,001 reviews
Cleanliness

8.4

Room Comfort

7.8

Location

8.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Mercure Townsville

Number of reviews per page
20
40
Top reviews
steve
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Everything
Hong Kiang
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Friendly staff. However, rooms are outdated and carpet felt like something sticky was left on it. The place is rather tired.
Alison
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Room very clean, staff in the bar were extremely efficient and helpful.
Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I had an awesome stay at the Mercure Hotel in Townsville! From the moment I arrived, everything felt welcoming and well-organised. The staff were friendly, professional, and genuinely happy to help, which made the experience even better. The rooms were clean, spacious, and very comfortable—perfect for relaxing after a long day. I especially enjoyed the peaceful atmosphere and the well-maintained facilities. The pool area is a great bonus, ideal for unwinding, and the overall layout of the hotel feels calm and resort-like. The location is also super convenient, with easy access to Townsville city and surrounding areas. Whether you’re staying for work, leisure, or a short getaway, the Mercure really delivers on comfort and quality. Overall, an excellent experience—definitely a place I’d recommend and happily stay at again! ⭐⭐⭐⭐⭐
Read More
Sue
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Room was okay condition, needed a good clean. No hot water for 2 days but weather was hot so cold showers didn’t really hurt us. Shower mixer/tap was broken, TV remote wouldn’t work (needed new batteries), aircon had an annoying slight noise. Rooms could do with an upgrade. Brought $25 buffet breakfast deal for entire stay but had to tell staff every morning as there was no communication between reception and restaurant in which we had to wait for confirmation. Overall the resort style gardens were nice, restaurant staff were lovely.
Read More
Stuart JL
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Not a palace but comfortable. Rooms let the hotel down for us, bath leaked, ants on the walls, furniture dated. All very liveable if you’re not fussy but it did let down the hotel. Bed however were clean and comfy. Breakfast and restaurant was good. Pool and surrounds well maintained. Overall we would stay again but bedrooms really could do with some TLC.
Read More
Donald Patrick
icon-Business
Business
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Staff at reception was super excellent and helpful.
Luke
icon-
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The air conditioner wasn't as good as I thought it would be and the back door to the back patio was stuck, other than those two things it was a pleasant stay at Mercure.
Glenis
icon-Business
Business
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Clean room with friendly obliging staff. Great spot
Vinodh
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Parking was good
RICARDO
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

We love our stay here.
Mark
icon-Business
Business
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Very spread out, more like a resort. Stairs to most rooms, toilet seat was yellow and very very old, made the whole bathroom seem dated. The whole place needs a full renovation, will definitely be going back to Palmer Street precinct and only use the Mercure as a last resort and I am an ALL Gold member.
Amanda
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

This property was advertised with photos of well appointed bathrooms. However in reality the showe0r was in an old style bath tub, not friendly to mature guests. Our room was on the second floor with only wooden stair access, not made clear in any photos or advertisement. The housekeeping staff were engaging & friendly but the reception staff gave no acknowledgement when guests pass reception desk either entering or departing premises unless directly approached. I felt that good money was paid for substandard accommodation. It was very disappointing.
Read More
Michael
icon-with Partner
with Partner
8.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Everything it needed to be for our stay.
Jenny
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

It is lovely at the Mercure. Safe and friendly.
Stephen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Great rooms ,comfortable , close to park and shops Just a great atmosphere to the motel Welcoming staff .
Sandra
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Easy checkin, beautiful view from the balcony. Only complaint was the weather.
Paul
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Nice spot but too far from car park
Douglas
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Lovely room clean and tidy and great food i had a very pleasant stay and felt very safe there
James
icon-Leisure
Leisure
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Good spot
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Mercure Townsville

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 1,001 reviews
Cleanliness

8.4

Room Comfort

7.8

Location

8.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Mercure Townsville

Number of reviews per page
20
40
Top reviews
steve
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Everything
Hong Kiang
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Friendly staff. However, rooms are outdated and carpet felt like something sticky was left on it. The place is rather tired.
Alison
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Room very clean, staff in the bar were extremely efficient and helpful.
Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I had an awesome stay at the Mercure Hotel in Townsville! From the moment I arrived, everything felt welcoming and well-organised. The staff were friendly, professional, and genuinely happy to help, which made the experience even better. The rooms were clean, spacious, and very comfortable—perfect for relaxing after a long day. I especially enjoyed the peaceful atmosphere and the well-maintained facilities. The pool area is a great bonus, ideal for unwinding, and the overall layout of the hotel feels calm and resort-like. The location is also super convenient, with easy access to Townsville city and surrounding areas. Whether you’re staying for work, leisure, or a short getaway, the Mercure really delivers on comfort and quality. Overall, an excellent experience—definitely a place I’d recommend and happily stay at again! ⭐⭐⭐⭐⭐
Read More
Sue
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Room was okay condition, needed a good clean. No hot water for 2 days but weather was hot so cold showers didn’t really hurt us. Shower mixer/tap was broken, TV remote wouldn’t work (needed new batteries), aircon had an annoying slight noise. Rooms could do with an upgrade. Brought $25 buffet breakfast deal for entire stay but had to tell staff every morning as there was no communication between reception and restaurant in which we had to wait for confirmation. Overall the resort style gardens were nice, restaurant staff were lovely.
Read More
Stuart JL
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Not a palace but comfortable. Rooms let the hotel down for us, bath leaked, ants on the walls, furniture dated. All very liveable if you’re not fussy but it did let down the hotel. Bed however were clean and comfy. Breakfast and restaurant was good. Pool and surrounds well maintained. Overall we would stay again but bedrooms really could do with some TLC.
Read More
Donald Patrick
icon-Business
Business
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Staff at reception was super excellent and helpful.
Luke
icon-
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The air conditioner wasn't as good as I thought it would be and the back door to the back patio was stuck, other than those two things it was a pleasant stay at Mercure.
Glenis
icon-Business
Business
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Clean room with friendly obliging staff. Great spot
Vinodh
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Parking was good
RICARDO
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

We love our stay here.
Mark
icon-Business
Business
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Very spread out, more like a resort. Stairs to most rooms, toilet seat was yellow and very very old, made the whole bathroom seem dated. The whole place needs a full renovation, will definitely be going back to Palmer Street precinct and only use the Mercure as a last resort and I am an ALL Gold member.
Amanda
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

This property was advertised with photos of well appointed bathrooms. However in reality the showe0r was in an old style bath tub, not friendly to mature guests. Our room was on the second floor with only wooden stair access, not made clear in any photos or advertisement. The housekeeping staff were engaging & friendly but the reception staff gave no acknowledgement when guests pass reception desk either entering or departing premises unless directly approached. I felt that good money was paid for substandard accommodation. It was very disappointing.
Read More
Michael
icon-with Partner
with Partner
8.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Everything it needed to be for our stay.
Jenny
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

It is lovely at the Mercure. Safe and friendly.
Stephen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Great rooms ,comfortable , close to park and shops Just a great atmosphere to the motel Welcoming staff .
Sandra
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Easy checkin, beautiful view from the balcony. Only complaint was the weather.
Paul
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Nice spot but too far from car park
Douglas
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Lovely room clean and tidy and great food i had a very pleasant stay and felt very safe there
James
icon-Leisure
Leisure
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Good spot
Number of reviews per page
20
40