Mercure Townsville

Hotels
Sustainable Hotel
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8.4
/10
Very Good
1,000 reviews

What Guests Say About Their Stay

Kevin

10.0
/ 10
I had an awesome stay at the Mercure Hotel in Townsville! From the moment I arrived, everything felt welcoming and well-organised. The staff were friendly, professional, and genuinely happy to help, which made the experience even better. The rooms were clean, spacious, and very comfortable—perfect for relaxing after a long day. I especially enjoyed the peaceful atmosphere and the well-maintained facilities. The pool area is a great bonus, ideal for unwinding, and the overall layout of the hotel feels calm and resort-like. The location is also super convenient, with easy access to Townsville city and surrounding areas. Whether you’re staying for work, leisure, or a short getaway, the Mercure really delivers on comfort and quality. Overall, an excellent experience—definitely a place I’d recommend and happily stay at again! ⭐⭐⭐⭐⭐

Douglas

10.0
/ 10
Lovely room clean and tidy and great food i had a very pleasant stay and felt very safe there

Kingsly

10.0
/ 10
Excellent venue clean tidy beautiful gardens and pool area Bar and restaurant very good Desk staff professional, helpful and cheerful
In the Area
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166 Woolcock St, Townsville, Queensland, Australia, 4812

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Mercure Townsville is a hotel is located at Townsville. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Townsville

166 Woolcock St, Townsville, Queensland, Australia, 4812
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Discover More About Mercure Townsville

Discover the Comfort and Convenience of Mercure Townsville

Welcome to Mercure Townsville, your ideal base for exploring the vibrant city of Townsville and its stunning surroundings in Queensland. Whether you're planning a business trip or a well-deserved holiday, Mercure Townsville offers a welcoming atmosphere and excellent amenities to ensure a memorable stay. Rates at Mercure Townsville start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Mercure Townsville

Located in the heart of Townsville, Mercure Townsville is situated at 166 Woolcock St, Townsville, Queensland, Australia, 4812. This prime location places you within easy reach of the city's main attractions and business districts. You'll find yourself just a short distance from the bustling city centre, making it convenient to explore local shops, restaurants, and entertainment venues. The hotel's proximity to public transport links ensures that getting around is a breeze, whether you're heading to the airport or exploring further afield. The surrounding area is known for its vibrant local cafes and weekend markets, offering a true taste of Queensland life.

Guest Facilities and Services at Mercure Townsville

Guest facilities at Mercure Townsville are designed to enhance your comfort and convenience throughout your stay. Enjoy a delicious start to your day with breakfast options that cater to various tastes, including excellent coffee and hearty meals. Stay connected with complimentary Wi-Fi, and rest assured knowing that a helpful 24-hour front desk is always available to assist with your needs. For those looking to maintain their fitness routine, a well-equipped fitness center is at your disposal. Secure luggage storage is also available, allowing you to make the most of your time in Townsville without the burden of carrying your bags.

Room Information and Stay Experience at Mercure Townsville

The room types of Mercure Townsville offer a range of comfortable and well-appointed spaces to suit every traveler. Each room is designed with your relaxation in mind, featuring comfortable bedding, effective climate control to ensure a pleasant temperature year-round, and clean, modern bathroom facilities. You can expect a peaceful environment conducive to both rest and productivity. While specific room names and sizes may vary, the focus remains on providing a clean, comfortable, and welcoming sanctuary after a day of exploring or working.

Recommended Nearby Dining and Cafes around Mercure Townsville

Townsville boasts a thriving culinary scene, and Mercure Townsville is perfectly positioned to let you experience it. You'll find a fantastic array of nearby dining spots, from casual cafes perfect for a morning coffee and a delicious brunch to restaurants offering diverse cuisines for dinner. The local food and coffee scene is vibrant, with plenty of options to satisfy any palate. Whether you're craving a classic Australian breakfast or looking for a place to enjoy a relaxed evening meal, you'll find excellent choices just a short stroll from the hotel.

Popular Attractions and Activities near Mercure Townsville

Townsville is a gateway to adventure and natural beauty, offering a wealth of attractions for visitors. Here are some popular spots you can explore: * **The Strand:** Enjoy a leisurely stroll along this picturesque beachfront promenade, offering stunning ocean views and access to swimming areas. * **Magnetic Island:** A short ferry ride away, this island paradise is famous for its koala population, hiking trails, and beautiful bays. * **ReefHQ Aquarium:** Discover the wonders of the Great Barrier Reef at Australia's national aquarium, showcasing diverse marine life. * **Museum of Tropical Queensland:** Immerse yourself in the region's history, culture, and natural environment. * **Castle Hill:** Hike or drive to the summit for panoramic views of Townsville, the coastline, and Magnetic Island. If you are looking for other activities around Mercure Townsville, check out the best deals on Traveloka: Recommended activities in Townsville!

How to Get to Mercure Townsville from the Airport

Getting to Mercure Townsville from the airport is straightforward, with several convenient transportation options available. For your airport transfer service of Mercure Townsville, consider the following: * **Airport Shuttle Bus:** Regular shuttle services operate from the airport to various locations in the city, including hotels. * **Public Metered Taxis:** Taxis are readily available at the airport taxi rank and can take you directly to the hotel. * **Rideshare Services:** Convenient rideshare services can be booked via your smartphone for a direct trip to Mercure Townsville. For a seamless journey, you can pre-book your Airport transfer service or simply arrange your transport upon arrival. Understanding how to get to Mercure Townsville from the airport ensures a smooth start to your trip.

Summary of Why You Should Choose Mercure Townsville

Mercure Townsville stands out as an excellent choice for Australian travelers seeking comfort, convenience, and a prime location. Here’s why you should consider it for your next getaway: * **Prime Location:** Situated in the heart of Townsville, offering easy access to attractions, dining, and transport. * **Comfortable Accommodation:** Well-appointed rooms with modern amenities and climate control ensure a restful stay. * **Friendly Service:** A dedicated 24-hour front desk and helpful staff are always on hand to assist you. * **Convenient Facilities:** Enjoy amenities like Wi-Fi, breakfast options, and fitness facilities to enhance your experience. Ready to experience the best of Townsville? Check room availability at Mercure Townsville and Book Mercure Townsville today! Book budget hotels in Queensland and Easily book domestic and international flights at low prices with Traveloka.

All facilities in Mercure Townsville

Others Mercure Townsville
Others

Hotel Services

  • Express check-in
  • 24-hour Receptionist
  • Express check-out

Public Facilities

  • WiFi in public area
  • Parking

Things to Do

  • Outdoor pool

Transportation

  • Bus/truck parking

General

  • Swimming pool

In-room Facilities

  • TV

Accommodation Policy & General Information in Mercure Townsville

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 10:00
Number of floors in Mercure Townsville
2
Another facilities in Mercure Townsville
Express check-in, 24-hour Receptionist, Express check-out, WiFi in public area, Outdoor pool

Frequently asked questions about Mercure Townsville

What are available facilities at Mercure Townsville?
There are top facilites at Mercure Townsville such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Townsville?
The standard check-in time at Mercure Townsville is starting from From 15:00 while the latest check-out time is at Before 10:00
What is the star rating of Mercure Townsville?
Mercure Townsville has a 4.0-star rating.
How many floors does Mercure Townsville have?
Mercure Townsville has 2.
Does Mercure Townsville have parking?
Yes, Mercure Townsville does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
See All

Mercure Townsville reviews and ratings

8.4
Very Good
From 1,000 reviews
Cleanliness

8.4

Room Comfort

7.8

Location

8.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Mercure Townsville

Number of reviews per page
20
40
Top reviews
Susane
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This venue is currently undergoing renovations and so to get to our room we had to navigate around various painting paraphernalia. However, once at the room we couldn't have been happier. It was super clean, modern and well appointed. The bed was perfect. Highly recommended, and it will only get better once the renovations are completed.
Read More
Helen
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Not enough lighting around the grounds to get to room
Cicely
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great room and location for quick overnight stay.
Margaret
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everthing was perfect and will definitely stay again .
Colin
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

.
Carol
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It was nice
steve
icon-
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Everything
Hong Kiang
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Friendly staff. However, rooms are outdated and carpet felt like something sticky was left on it. The place is rather tired.
Alison
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Room very clean, staff in the bar were extremely efficient and helpful.
Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

I had an awesome stay at the Mercure Hotel in Townsville! From the moment I arrived, everything felt welcoming and well-organised. The staff were friendly, professional, and genuinely happy to help, which made the experience even better. The rooms were clean, spacious, and very comfortable—perfect for relaxing after a long day. I especially enjoyed the peaceful atmosphere and the well-maintained facilities. The pool area is a great bonus, ideal for unwinding, and the overall layout of the hotel feels calm and resort-like. The location is also super convenient, with easy access to Townsville city and surrounding areas. Whether you’re staying for work, leisure, or a short getaway, the Mercure really delivers on comfort and quality. Overall, an excellent experience—definitely a place I’d recommend and happily stay at again! ⭐⭐⭐⭐⭐
Read More
Sue
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Room was okay condition, needed a good clean. No hot water for 2 days but weather was hot so cold showers didn’t really hurt us. Shower mixer/tap was broken, TV remote wouldn’t work (needed new batteries), aircon had an annoying slight noise. Rooms could do with an upgrade. Brought $25 buffet breakfast deal for entire stay but had to tell staff every morning as there was no communication between reception and restaurant in which we had to wait for confirmation. Overall the resort style gardens were nice, restaurant staff were lovely.
Read More
Stuart JL
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Not a palace but comfortable. Rooms let the hotel down for us, bath leaked, ants on the walls, furniture dated. All very liveable if you’re not fussy but it did let down the hotel. Bed however were clean and comfy. Breakfast and restaurant was good. Pool and surrounds well maintained. Overall we would stay again but bedrooms really could do with some TLC.
Read More
Donald Patrick
icon-Business
Business
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Staff at reception was super excellent and helpful.
Luke
icon-
8.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

The air conditioner wasn't as good as I thought it would be and the back door to the back patio was stuck, other than those two things it was a pleasant stay at Mercure.
Glenis
icon-Business
Business
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Clean room with friendly obliging staff. Great spot
Vinodh
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Parking was good
RICARDO
icon-Leisure
Leisure
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

We love our stay here.
Mark
icon-Business
Business
6.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Very spread out, more like a resort. Stairs to most rooms, toilet seat was yellow and very very old, made the whole bathroom seem dated. The whole place needs a full renovation, will definitely be going back to Palmer Street precinct and only use the Mercure as a last resort and I am an ALL Gold member.
Amanda
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

This property was advertised with photos of well appointed bathrooms. However in reality the showe0r was in an old style bath tub, not friendly to mature guests. Our room was on the second floor with only wooden stair access, not made clear in any photos or advertisement. The housekeeping staff were engaging & friendly but the reception staff gave no acknowledgement when guests pass reception desk either entering or departing premises unless directly approached. I felt that good money was paid for substandard accommodation. It was very disappointing.
Read More
Michael
icon-with Partner
with Partner
8.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Everything it needed to be for our stay.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Mercure Townsville

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 1,000 reviews
Cleanliness

8.4

Room Comfort

7.8

Location

8.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Mercure Townsville

Number of reviews per page
20
40
Top reviews
Susane
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This venue is currently undergoing renovations and so to get to our room we had to navigate around various painting paraphernalia. However, once at the room we couldn't have been happier. It was super clean, modern and well appointed. The bed was perfect. Highly recommended, and it will only get better once the renovations are completed.
Read More
Helen
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Not enough lighting around the grounds to get to room
Cicely
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great room and location for quick overnight stay.
Margaret
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everthing was perfect and will definitely stay again .
Colin
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

.
Carol
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It was nice
steve
icon-
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Everything
Hong Kiang
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Friendly staff. However, rooms are outdated and carpet felt like something sticky was left on it. The place is rather tired.
Alison
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Room very clean, staff in the bar were extremely efficient and helpful.
Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

I had an awesome stay at the Mercure Hotel in Townsville! From the moment I arrived, everything felt welcoming and well-organised. The staff were friendly, professional, and genuinely happy to help, which made the experience even better. The rooms were clean, spacious, and very comfortable—perfect for relaxing after a long day. I especially enjoyed the peaceful atmosphere and the well-maintained facilities. The pool area is a great bonus, ideal for unwinding, and the overall layout of the hotel feels calm and resort-like. The location is also super convenient, with easy access to Townsville city and surrounding areas. Whether you’re staying for work, leisure, or a short getaway, the Mercure really delivers on comfort and quality. Overall, an excellent experience—definitely a place I’d recommend and happily stay at again! ⭐⭐⭐⭐⭐
Read More
Sue
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Room was okay condition, needed a good clean. No hot water for 2 days but weather was hot so cold showers didn’t really hurt us. Shower mixer/tap was broken, TV remote wouldn’t work (needed new batteries), aircon had an annoying slight noise. Rooms could do with an upgrade. Brought $25 buffet breakfast deal for entire stay but had to tell staff every morning as there was no communication between reception and restaurant in which we had to wait for confirmation. Overall the resort style gardens were nice, restaurant staff were lovely.
Read More
Stuart JL
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Not a palace but comfortable. Rooms let the hotel down for us, bath leaked, ants on the walls, furniture dated. All very liveable if you’re not fussy but it did let down the hotel. Bed however were clean and comfy. Breakfast and restaurant was good. Pool and surrounds well maintained. Overall we would stay again but bedrooms really could do with some TLC.
Read More
Donald Patrick
icon-Business
Business
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Staff at reception was super excellent and helpful.
Luke
icon-
8.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

The air conditioner wasn't as good as I thought it would be and the back door to the back patio was stuck, other than those two things it was a pleasant stay at Mercure.
Glenis
icon-Business
Business
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Clean room with friendly obliging staff. Great spot
Vinodh
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Parking was good
RICARDO
icon-Leisure
Leisure
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

We love our stay here.
Mark
icon-Business
Business
6.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Very spread out, more like a resort. Stairs to most rooms, toilet seat was yellow and very very old, made the whole bathroom seem dated. The whole place needs a full renovation, will definitely be going back to Palmer Street precinct and only use the Mercure as a last resort and I am an ALL Gold member.
Amanda
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

This property was advertised with photos of well appointed bathrooms. However in reality the showe0r was in an old style bath tub, not friendly to mature guests. Our room was on the second floor with only wooden stair access, not made clear in any photos or advertisement. The housekeeping staff were engaging & friendly but the reception staff gave no acknowledgement when guests pass reception desk either entering or departing premises unless directly approached. I felt that good money was paid for substandard accommodation. It was very disappointing.
Read More
Michael
icon-with Partner
with Partner
8.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Everything it needed to be for our stay.
Number of reviews per page
20
40