Mercure Townsville

Hotels
8.4
/10
Very Good
997 reviews

What Guests Say About Their Stay

Kevin

10.0
/ 10
I had an awesome stay at the Mercure Hotel in Townsville! From the moment I arrived, everything felt welcoming and well-organised. The staff were friendly, professional, and genuinely happy to help, which made the experience even better. The rooms were clean, spacious, and very comfortable—perfect for relaxing after a long day. I especially enjoyed the peaceful atmosphere and the well-maintained facilities. The pool area is a great bonus, ideal for unwinding, and the overall layout of the hotel feels calm and resort-like. The location is also super convenient, with easy access to Townsville city and surrounding areas. Whether you’re staying for work, leisure, or a short getaway, the Mercure really delivers on comfort and quality. Overall, an excellent experience—definitely a place I’d recommend and happily stay at again! ⭐⭐⭐⭐⭐

Douglas

10.0
/ 10
Lovely room clean and tidy and great food i had a very pleasant stay and felt very safe there

Kingsly

10.0
/ 10
Excellent venue clean tidy beautiful gardens and pool area Bar and restaurant very good Desk staff professional, helpful and cheerful
In the Area
See Map
166 Woolcock St, Townsville, Queensland, Australia, 4812

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Mercure Townsville is a hotel is located at Townsville. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Townsville

166 Woolcock St, Townsville, Queensland, Australia, 4812
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Discover More About Mercure Townsville

Welcome to Mercure Townsville, your ideal gateway to the vibrant city of Townsville in Queensland, Australia. Whether you're visiting for business or leisure, Mercure Townsville offers a comfortable and convenient base with excellent amenities and a prime location. Room rates at Mercure Townsville start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Mercure Townsville Location

Mercure Townsville is situated in the heart of Townsville's central business district, specifically in the North Queensland region. Located at 166 Woolcock St, Townsville, Queensland, Australia, 4812, the hotel is approximately a 15-minute drive from Townsville Airport (TSV) and offers easy access to the main arterial roads connecting you to the wider Queensland area. The atmosphere surrounding Mercure Townsville is one of vibrant urban energy, with the city's key attractions, dining precincts, and business hubs all within easy reach. You'll find yourself close to the bustling waterfront, the iconic Magnetic Island ferry terminal, and a variety of shopping and entertainment options.

Mercure Townsville Facilities & Services

Facilities for guests at Mercure Townsville are designed to ensure a relaxing and productive stay.

  • Enjoy a refreshing dip in the outdoor swimming pool, perfect for unwinding after a day of exploring.
  • Stay active and energized at the well-equipped fitness center.
  • For business travelers, the hotel offers versatile meeting rooms and business services.
  • Complimentary Wi-Fi is available throughout the hotel, keeping you connected.
  • Secure on-site parking is available for guests, offering convenience for those traveling by car.
  • The hotel provides a concierge service to assist with local recommendations and bookings.
  • Room service is available during specified hours for your convenience.

Mercure Townsville Room Types

Discover a range of comfortable and well-appointed accommodations with the diverse room types of Mercure Townsville. Each room is designed to provide a peaceful sanctuary after a day of activity or work.

  • Standard King Room:

    Featuring a king-sized bed, this room offers a comfortable stay with city views. Available as non-smoking.
  • Standard Twin Room:

    Equipped with two twin beds, ideal for friends or colleagues traveling together, also offering city views and non-smoking options.
  • Superior King Room:

    A more spacious option with a king-sized bed, providing enhanced comfort and city views. Some rooms may feature a bathtub.
  • Deluxe King Room:

    Offering premium amenities and a king-sized bed, these rooms provide an elevated experience with excellent city views. Bathtub available in select rooms.
  • Executive Suite:

    For those seeking extra space and luxury, the Executive Suite features a separate living area and a king-sized bed, with city views and a bathtub.

All rooms are designated as non-smoking to ensure a fresh environment for all guests.

Mercure Townsville Dining & Restaurants

Savor delicious culinary experiences at Mercure Townsville's dining venues. The hotel offers a variety of options to satisfy your palate throughout your stay.

  • The Restaurant:

    Enjoy breakfast, lunch, and dinner at the hotel's main restaurant. Offering a contemporary menu with local Australian flavors, expect to spend approximately PHP 1,500 - PHP 2,500 per person for dinner. Operating hours are typically from 6:30 AM to 10:00 PM.
  • The Bar:

    Unwind with a selection of beverages, from classic cocktails to local beers and wines. The bar is a perfect spot for a pre-dinner drink or a casual evening. Operating hours are usually from 4:00 PM to 11:00 PM.

Mercure Townsville Nearby Attractions and Activities

Mercure Townsville is ideally positioned to explore the best of what Townsville and its surroundings have to offer. Immerse yourself in the local culture and natural beauty.

  • The Strand:

    A beautiful beachfront promenade offering stunning ocean views, playgrounds, and picnic spots. Perfect for a leisurely stroll or a family outing.
  • Reef HQ Great Barrier Reef Aquarium:

    Discover the wonders of the Great Barrier Reef at this world-class aquarium, showcasing diverse marine life.
  • Museum of Tropical Queensland:

    Explore the region's rich history, maritime heritage, and the natural environment of tropical Queensland.
  • Magnetic Island:

    A short ferry ride away, this island paradise is known for its pristine beaches, walking trails, and abundant wildlife, including koalas and rock wallabies.
  • Townsville Entertainment & Convention Centre:

    Catch a live performance, concert, or sporting event at this major venue located conveniently close to the hotel.

If you are looking for other activities around Mercure Townsville, check out the best deals on Traveloka: Recommended activities in Townsville!

How to Get to Mercure Townsville from the Airport

Getting to Mercure Townsville from Townsville Airport (TSV) is straightforward, with several convenient options available. Understanding how to get to Mercure Townsville ensures a smooth start to your trip. The airport transfer service of Mercure Townsville can also be arranged for your convenience.

  • Taxi:

    Metered taxis are readily available at the airport. The journey to Mercure Townsville typically takes around 15 minutes and would cost approximately PHP 800 - PHP 1,200, depending on traffic.
  • Ride-hailing Service:

    You can book a ride-hailing service through your preferred app. This is often a cost-effective and convenient option, with prices similar to taxis.
  • Airport Shuttle:

    Some shuttle services operate between the airport and major hotels in Townsville. It's advisable to check availability and book in advance. Prices can range from PHP 500 - PHP 800 per person.
  • Hotel Private Transfer:

    For a seamless experience, you can arrange a private airport transfer directly with Mercure Townsville. This service offers door-to-door convenience and can be booked in advance. Contact the hotel for specific rates and availability. You can also explore airport transfer services for other options.

Summary of Why You Should Choose to Stay at Mercure Townsville

Choosing Mercure Townsville for your next trip offers a blend of comfort, convenience, and excellent value. With a prime location, comprehensive facilities, and a commitment to guest satisfaction, it's the perfect choice for both leisure and business travelers. Explore the various room availability at Mercure Townsville and plan your perfect stay.

  • Prime Location:

    Situated in the heart of Townsville, providing easy access to attractions, dining, and business districts.
  • Comfortable Accommodations:

    A variety of well-appointed rooms and suites to suit different needs and preferences.
  • Excellent Facilities:

    Enjoy the swimming pool, fitness center, and business services designed for your convenience.
  • Dining Options:

    Savor delicious meals and refreshing drinks at the on-site restaurant and bar.
  • Value for Money:

    Offering competitive rates and a rewarding experience for your stay.

Ready to experience the best of Townsville? Booking Mercure Townsville is simple and rewarding. Book your stay today and take advantage of great deals. For more options, you can Book budget hotels in Queensland and Easily book domestic and international flights at low prices.

All facilities in Mercure Townsville

Others Mercure Townsville
Others

Hotel Services

  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Public Facilities

  • Parking
  • WiFi in public area

Things to Do

  • Outdoor pool

Transportation

  • Bus/truck parking

General

  • Swimming pool

In-room Facilities

  • TV

Accommodation Policy & General Information in Mercure Townsville

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 10:00
Number of floors in Mercure Townsville
2
Another facilities in Mercure Townsville
Express check-in, Express check-out, 24-hour Receptionist, WiFi in public area, Outdoor pool

Frequently asked question in Mercure Townsville

What are available facilities at Mercure Townsville?
There are top facilites at Mercure Townsville such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Townsville?
The standard check-in time at Mercure Townsville is starting from From 15:00 while the latest check-out time is at Before 10:00
What is the star rating of Mercure Townsville?
Mercure Townsville is a 4.0-star hotel.
How many floors does Mercure Townsville have?
Mercure Townsville has 2 floors.
Does Mercure Townsville provide parking?
Yes, Mercure Townsville provides parking. Please confirm details directly with the hotel.
See All

More Reviews from Other Guests in Mercure Townsville

8.4
Very Good
From 997 reviews
Cleanliness

8.4

Room Comfort

7.6

Location

7.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mercure Townsville

Number of reviews per page
20
40
Top reviews
steve
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everything
Hong Kiang
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly staff. However, rooms are outdated and carpet felt like something sticky was left on it. The place is rather tired.
Alison
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room very clean, staff in the bar were extremely efficient and helpful.
Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I had an awesome stay at the Mercure Hotel in Townsville! From the moment I arrived, everything felt welcoming and well-organised. The staff were friendly, professional, and genuinely happy to help, which made the experience even better. The rooms were clean, spacious, and very comfortable—perfect for relaxing after a long day. I especially enjoyed the peaceful atmosphere and the well-maintained facilities. The pool area is a great bonus, ideal for unwinding, and the overall layout of the hotel feels calm and resort-like. The location is also super convenient, with easy access to Townsville city and surrounding areas. Whether you’re staying for work, leisure, or a short getaway, the Mercure really delivers on comfort and quality. Overall, an excellent experience—definitely a place I’d recommend and happily stay at again! ⭐⭐⭐⭐⭐
Read More
Sue
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Room was okay condition, needed a good clean. No hot water for 2 days but weather was hot so cold showers didn’t really hurt us. Shower mixer/tap was broken, TV remote wouldn’t work (needed new batteries), aircon had an annoying slight noise. Rooms could do with an upgrade. Brought $25 buffet breakfast deal for entire stay but had to tell staff every morning as there was no communication between reception and restaurant in which we had to wait for confirmation. Overall the resort style gardens were nice, restaurant staff were lovely.
Read More
Stuart JL
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Not a palace but comfortable. Rooms let the hotel down for us, bath leaked, ants on the walls, furniture dated. All very liveable if you’re not fussy but it did let down the hotel. Bed however were clean and comfy. Breakfast and restaurant was good. Pool and surrounds well maintained. Overall we would stay again but bedrooms really could do with some TLC.
Read More
Donald Patrick
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff at reception was super excellent and helpful.
Luke
icon-
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The air conditioner wasn't as good as I thought it would be and the back door to the back patio was stuck, other than those two things it was a pleasant stay at Mercure.
Glenis
icon-Business
Business
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Clean room with friendly obliging staff. Great spot
Vinodh
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Parking was good
RICARDO
icon-Leisure
Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

We love our stay here.
Mark
icon-Business
Business
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Very spread out, more like a resort. Stairs to most rooms, toilet seat was yellow and very very old, made the whole bathroom seem dated. The whole place needs a full renovation, will definitely be going back to Palmer Street precinct and only use the Mercure as a last resort and I am an ALL Gold member.
Amanda
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

This property was advertised with photos of well appointed bathrooms. However in reality the showe0r was in an old style bath tub, not friendly to mature guests. Our room was on the second floor with only wooden stair access, not made clear in any photos or advertisement. The housekeeping staff were engaging & friendly but the reception staff gave no acknowledgement when guests pass reception desk either entering or departing premises unless directly approached. I felt that good money was paid for substandard accommodation. It was very disappointing.
Read More
Michael
icon-with Partner
with Partner
8.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Everything it needed to be for our stay.
Jenny
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

It is lovely at the Mercure. Safe and friendly.
Stephen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Great rooms ,comfortable , close to park and shops Just a great atmosphere to the motel Welcoming staff .
Sandra
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Easy checkin, beautiful view from the balcony. Only complaint was the weather.
Paul
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Nice spot but too far from car park
Douglas
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Lovely room clean and tidy and great food i had a very pleasant stay and felt very safe there
James
icon-Leisure
Leisure
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Good spot
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Mercure Townsville

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 997 reviews
Cleanliness

8.4

Room Comfort

7.6

Location

7.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mercure Townsville

Number of reviews per page
20
40
Top reviews
steve
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everything
Hong Kiang
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly staff. However, rooms are outdated and carpet felt like something sticky was left on it. The place is rather tired.
Alison
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room very clean, staff in the bar were extremely efficient and helpful.
Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I had an awesome stay at the Mercure Hotel in Townsville! From the moment I arrived, everything felt welcoming and well-organised. The staff were friendly, professional, and genuinely happy to help, which made the experience even better. The rooms were clean, spacious, and very comfortable—perfect for relaxing after a long day. I especially enjoyed the peaceful atmosphere and the well-maintained facilities. The pool area is a great bonus, ideal for unwinding, and the overall layout of the hotel feels calm and resort-like. The location is also super convenient, with easy access to Townsville city and surrounding areas. Whether you’re staying for work, leisure, or a short getaway, the Mercure really delivers on comfort and quality. Overall, an excellent experience—definitely a place I’d recommend and happily stay at again! ⭐⭐⭐⭐⭐
Read More
Sue
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Room was okay condition, needed a good clean. No hot water for 2 days but weather was hot so cold showers didn’t really hurt us. Shower mixer/tap was broken, TV remote wouldn’t work (needed new batteries), aircon had an annoying slight noise. Rooms could do with an upgrade. Brought $25 buffet breakfast deal for entire stay but had to tell staff every morning as there was no communication between reception and restaurant in which we had to wait for confirmation. Overall the resort style gardens were nice, restaurant staff were lovely.
Read More
Stuart JL
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Not a palace but comfortable. Rooms let the hotel down for us, bath leaked, ants on the walls, furniture dated. All very liveable if you’re not fussy but it did let down the hotel. Bed however were clean and comfy. Breakfast and restaurant was good. Pool and surrounds well maintained. Overall we would stay again but bedrooms really could do with some TLC.
Read More
Donald Patrick
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff at reception was super excellent and helpful.
Luke
icon-
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The air conditioner wasn't as good as I thought it would be and the back door to the back patio was stuck, other than those two things it was a pleasant stay at Mercure.
Glenis
icon-Business
Business
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Clean room with friendly obliging staff. Great spot
Vinodh
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Parking was good
RICARDO
icon-Leisure
Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

We love our stay here.
Mark
icon-Business
Business
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Very spread out, more like a resort. Stairs to most rooms, toilet seat was yellow and very very old, made the whole bathroom seem dated. The whole place needs a full renovation, will definitely be going back to Palmer Street precinct and only use the Mercure as a last resort and I am an ALL Gold member.
Amanda
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

This property was advertised with photos of well appointed bathrooms. However in reality the showe0r was in an old style bath tub, not friendly to mature guests. Our room was on the second floor with only wooden stair access, not made clear in any photos or advertisement. The housekeeping staff were engaging & friendly but the reception staff gave no acknowledgement when guests pass reception desk either entering or departing premises unless directly approached. I felt that good money was paid for substandard accommodation. It was very disappointing.
Read More
Michael
icon-with Partner
with Partner
8.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Everything it needed to be for our stay.
Jenny
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

It is lovely at the Mercure. Safe and friendly.
Stephen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Great rooms ,comfortable , close to park and shops Just a great atmosphere to the motel Welcoming staff .
Sandra
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Easy checkin, beautiful view from the balcony. Only complaint was the weather.
Paul
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Nice spot but too far from car park
Douglas
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Lovely room clean and tidy and great food i had a very pleasant stay and felt very safe there
James
icon-Leisure
Leisure
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Good spot
Number of reviews per page
20
40