Quay West Suites Melbourne

Hotels
9.2
/10
Exceptional
998 reviews

What Guests Say About Their Stay

Barbara
10.0
/ 10
Easy access to Hamer Hall. Friendly, helpful staff. Clean spacious suite. Super swimming pool.
Sally
10.0
/ 10
Close proximity to Hamer Hall ,restaurants , shopping , art galleries, exceptional staff
Ronald
10.0
/ 10
It was soo close to southbank great location, lovely and clean will stay there again
In the Area
See Map
26 Southgate Avenue, Southbank, Southbank, Melbourne, Victoria, Australia, 3006

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Quay West Suites Melbourne is a good choice when you are visiting Southbank. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Quay West Suites Melbourne

26 Southgate Avenue, Southbank, Southbank, Melbourne, Victoria, Australia, 3006
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Others Quay West Suites Melbourne
Others 2 Quay West Suites Melbourne

Discover More About Quay West Suites Melbourne

Quay West Suites Melbourne is a top-notch spot for those looking to enjoy the vibrant city life while having a comfy place to crash. Nestled in the heart of Melbourne, this hotel offers a mix of luxury and convenience, making it a perfect choice for both leisure and business travellers.

Room types available at Quay West Suites Melbourne

Quay West Suites Melbourne offers a variety of room types to suit different needs. You can choose from stylish one-bedroom suites, which are perfect for solo travellers or couples, to spacious two-bedroom suites ideal for families or groups. Each suite is designed with modern decor and comes equipped with a full kitchen, laundry facilities, and a private balcony offering stunning views of the city or the Yarra River. For those seeking a bit more luxury, the three-bedroom penthouse suite provides an expansive living space with premium amenities and breathtaking panoramic views.

How to get to Quay West Suites Melbourne

Getting to Quay West Suites Melbourne is a breeze. If you're flying in, Melbourne Airport is about a 30-minute drive away. You can catch a taxi or use a rideshare service for convenience. Alternatively, the SkyBus offers a direct service to Southern Cross Station, from where you can hop on a tram or take a short taxi ride to the hotel. If you're already in the city, the hotel is easily accessible via public transport, with Flinders Street Station just a short walk away.

Facilities and services at Quay West Suites Melbourne

Quay West Suites Melbourne boasts a range of facilities to enhance your stay. Enjoy a dip in the indoor heated pool or unwind in the spa and sauna. The fitness centre is well-equipped for those who like to keep active. Business travellers can take advantage of the meeting rooms and business services. The hotel also offers 24-hour reception, concierge services, and secure parking for added convenience.

Food and drink available at Quay West Suites Melbourne

While Quay West Suites Melbourne doesn't have an on-site restaurant, you're in luck as the hotel is surrounded by a plethora of dining options. Stroll down to Southbank Promenade for a variety of cafes, bars, and restaurants offering everything from casual bites to fine dining experiences. Whether you're in the mood for Italian, Asian, or modern Australian cuisine, you'll find something to satisfy your taste buds nearby.

Accessibility features at Quay West Suites Melbourne

Quay West Suites Melbourne is committed to providing a comfortable stay for all guests, including those with accessibility needs. The hotel features accessible rooms equipped with roll-in showers and grab bars. Public areas are wheelchair accessible, and there are elevators to all floors. The staff is trained to assist guests with special requirements, ensuring a hassle-free experience.

Pet and service animal policy at Quay West Suites Melbourne

Quay West Suites Melbourne welcomes service animals to assist guests with disabilities. However, pets are not allowed in the hotel. If you're travelling with a service animal, it's recommended to inform the hotel in advance to ensure a smooth check-in process. Ready to experience the best of Melbourne with a stay at Quay West Suites? Don't miss out on the chance to enjoy this fantastic hotel. Head over to Traveloka to book a hotel and start planning your trip today!

All facilities in Quay West Suites Melbourne

Others Quay West Suites Melbourne
Others

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Parking with surcharge

General

  • Swimming pool

Public Facilities

  • WiFi in public area

Accommodation Policy & General Information in Quay West Suites Melbourne

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:00
Number of floors in Quay West Suites Melbourne
26
Another facilities in Quay West Suites Melbourne
Concierge, Express check-in, Express check-out, 24-hour Receptionist, Babysitting with surcharge

Frequently asked questions about Quay West Suites Melbourne

What are available facilities at Quay West Suites Melbourne?
There are top facilites at Quay West Suites Melbourne such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Quay West Suites Melbourne?
The standard check-in time at Quay West Suites Melbourne is starting from From 14:00 while the latest check-out time is at Before 11:00
What is the star rating of Quay West Suites Melbourne?
Quay West Suites Melbourne has a 5.0-star rating.
How many floors does Quay West Suites Melbourne have?
Quay West Suites Melbourne has 26.
Does Quay West Suites Melbourne have parking?
Yes, Quay West Suites Melbourne does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
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Quay West Suites Melbourne reviews and ratings

9.2
Exceptional
From 997 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

9.8

Service and Facilites

9.2

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Traveller Reviews Quay West Suites Melbourne

Number of reviews per page
20
40
Top reviews
Barbara
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Easy access to Hamer Hall. Friendly, helpful staff. Clean spacious suite. Super swimming pool.
Sally
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Close proximity to Hamer Hall ,restaurants , shopping , art galleries, exceptional staff
Janice
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Fantastic location, friendly staff & spacious apartments. Just looking tired and needing a refurb.
Grant
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Stayed here two nights, and late on the 2nd night saw a mouse run into my kitchen. Could hear mice scurrying and squeaking through the night, and told the hotel staff the next day. They said they would investigate and contact me, as I felt I shouldn't be paying for the 2nd night. One week later and haven't heard a single thing from this hotel. No explanation, no apology, and of course no refund or anything of that nature. My suggestion is to avoid.
Read More
Julie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location,service and facilities
Jose
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location and wonderful amenities.
Ronald
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It was soo close to southbank great location, lovely and clean will stay there again
Verified traveler
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Checked into a one-bedroom superior suite, which felt like a gloomy apartment with a view of a footpath. We seriously considered leaving, but opted for an upgrade to a city-view room, which I highly recommend. Self-parking in the grubby basement is available. We spent quite some time trying to get into that, as our keycards had not been activated even though we discussed our car and parking at check-in, and there’s no signage to guide you. If you love a quality 5-star buffet breakfast, this isn't the hotel for you. Breakfast is basic; easily the most minimal I’ve encountered at a 5-star hotel. You may(?) also be sharing the pool and gym with residents who live in the building. One saving grace is that some of the staff were lovely, which helped offset the poor first impression at check-in from an unsmiling staff member. In summary, there are far nicer hotels in the Melbourne CBD, and along Southgate, for less.
Read More
Sally
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Best apartment in Melbourne. Great location, great team, great rooms, great pool, great restaurant/breakfast and on and on! Loved our stay here - will stay again and will recommend to everyone we know. This was our second stay here and it did not disappoint.
Melissa
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff were amazing ! Nothing too much trouble and great location
Doug
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great location.
Steven
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very pleasant but getting on a bit in age
ROBYN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Parking area was a bit tight for larger vehicles
Sarah
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Very comfy beds, big rooms but no free bottled water and inconvenient location of the entrance
Leanne
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Excellent place to stay.
Alejandro
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Loved having a suite. The array of restaurants was incredible
Sidney
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Excellent central location to explore the city and surrounds. The apartment suite was great for a family with a kitchen, separate living and dining spaces, and amazing views.
Sophia
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We will be back again. Level 13 with 2 city views either side of our large room. Dishwasher kitchen and washing machine and dryer. Perfect.
Leila
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

We were very happy with our two night stay. The staff were wonderful, from the front desk to the breakfast room, and breakfast itself was excellent (including espresso coffee) - one of the best hotel breakfasts we’ve had! Furthermore, travelling with a six year old, a pool is a must, and the indoor pool here is divine. Approx 12m and a separate hot spa bath. We didn’t use the gym but the set up looks good. Thank you to housekeeping for refreshing our room, it was so lovely to come back to a clean and tidy space at the end of a long day sightseeing.
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Cameron
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Well presented hotel, friendly staff. Had no problems and would recommend and definitely would come back
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Quay West Suites Melbourne

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 997 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

9.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Quay West Suites Melbourne

Number of reviews per page
20
40
Top reviews
Barbara
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Easy access to Hamer Hall. Friendly, helpful staff. Clean spacious suite. Super swimming pool.
Sally
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Close proximity to Hamer Hall ,restaurants , shopping , art galleries, exceptional staff
Janice
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Fantastic location, friendly staff & spacious apartments. Just looking tired and needing a refurb.
Grant
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Stayed here two nights, and late on the 2nd night saw a mouse run into my kitchen. Could hear mice scurrying and squeaking through the night, and told the hotel staff the next day. They said they would investigate and contact me, as I felt I shouldn't be paying for the 2nd night. One week later and haven't heard a single thing from this hotel. No explanation, no apology, and of course no refund or anything of that nature. My suggestion is to avoid.
Read More
Julie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location,service and facilities
Jose
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location and wonderful amenities.
Ronald
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It was soo close to southbank great location, lovely and clean will stay there again
Verified traveler
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Checked into a one-bedroom superior suite, which felt like a gloomy apartment with a view of a footpath. We seriously considered leaving, but opted for an upgrade to a city-view room, which I highly recommend. Self-parking in the grubby basement is available. We spent quite some time trying to get into that, as our keycards had not been activated even though we discussed our car and parking at check-in, and there’s no signage to guide you. If you love a quality 5-star buffet breakfast, this isn't the hotel for you. Breakfast is basic; easily the most minimal I’ve encountered at a 5-star hotel. You may(?) also be sharing the pool and gym with residents who live in the building. One saving grace is that some of the staff were lovely, which helped offset the poor first impression at check-in from an unsmiling staff member. In summary, there are far nicer hotels in the Melbourne CBD, and along Southgate, for less.
Read More
Sally
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Best apartment in Melbourne. Great location, great team, great rooms, great pool, great restaurant/breakfast and on and on! Loved our stay here - will stay again and will recommend to everyone we know. This was our second stay here and it did not disappoint.
Melissa
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff were amazing ! Nothing too much trouble and great location
Doug
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great location.
Steven
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very pleasant but getting on a bit in age
ROBYN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Parking area was a bit tight for larger vehicles
Sarah
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Very comfy beds, big rooms but no free bottled water and inconvenient location of the entrance
Leanne
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Excellent place to stay.
Alejandro
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Loved having a suite. The array of restaurants was incredible
Sidney
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Excellent central location to explore the city and surrounds. The apartment suite was great for a family with a kitchen, separate living and dining spaces, and amazing views.
Sophia
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We will be back again. Level 13 with 2 city views either side of our large room. Dishwasher kitchen and washing machine and dryer. Perfect.
Leila
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

We were very happy with our two night stay. The staff were wonderful, from the front desk to the breakfast room, and breakfast itself was excellent (including espresso coffee) - one of the best hotel breakfasts we’ve had! Furthermore, travelling with a six year old, a pool is a must, and the indoor pool here is divine. Approx 12m and a separate hot spa bath. We didn’t use the gym but the set up looks good. Thank you to housekeeping for refreshing our room, it was so lovely to come back to a clean and tidy space at the end of a long day sightseeing.
Read More
Cameron
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Well presented hotel, friendly staff. Had no problems and would recommend and definitely would come back
Number of reviews per page
20
40