Cocoon Salzburg

Room was spacious and very clean. We absolutely loved our stay here and so convenient to the tram and train. We would definitely stay here again if we get a chance to come back!

Did not have breakfast

Yes.

Really good value for money

The hotel was great - staff were friendly, helpful and knowledgeable. Hotel was spotless

The hotel is very beautiful, and we had a great view. The room was a reasonable size and very comfortable, and the staff was very friendly. We loved hearing the birds singing, which made us forget the cold outside, and the amenities added a lovely decorative touch to the stay.

Clean room quiet location a good size buffet breakfast and so convenient to the major transportation hub

Clean room, nice staff and amenities and location was good as well

Room was comfortable and clean. Shower was very nice and bed was very comfortable.

Nice hotel conveniently located for the main station. Rooms are small but have everything you need. Breakfast is great and the best thing about the hotel. One thing I hated was they charge for leaving luggage. Only Eur4 but still ridiculous. I stay in a lot of hotels and this is the first time any have charged for this service.

Hotel was great for a quick stop in Salzburg before catching the train. Staff friendly, clean hotel and comfy room. Quite busy in the morning and wasn’t able to get anywhere to sit for breakfast at 9am which isn’t particularly late. Also wasn’t able to store luggage in the hotel after checkout as they only have a small store room which filled up quickly so had to pay to store in the train station instead. Good location for Mirabell and wandering around the town

Hotel was very expensive for what you got. Rooms were not cleaned and you weren’t given fresh towels unless asked. Lighting in room was poor, could hear person in next room in shower & coughing. View was into other flats so had to keep curtains closed at all times. Had to pay extra to check in early, and pay to leave luggage if had they had space, which they didn’t. If no free bottles didn’t get any water. Builders started demolition work nearby at 8am so early morning wake up everyday. Stayed in far better hotels for a lot less. Only good thing was right next to train & bus station. Wouldn’t stay here again or recommend.

A fantastic boutique hotel. Great service, friendly staff, beautiful decor. The rooms are wonderful, clean, great bathroom, comfortable bed.

Friendly and helpful staff. Clean room and comfy bed. Nice toiletries

Terrific staff, hotel atmosphere, and location.

The staff was super friendly. The location was perfect. The amenities were great.

Friendly staff. Relaxing bird songs in the corridors. Just a nice place to stay and would definitely stay again

Ich war zum ersten Mal im Hotel Cocoon in Salzburg, nachdem ich bereits mehrfach und sehr zufrieden in München Cocoon übernachtet habe. Die Lage ist wirklich ideal – nur zwei Minuten zu Fuß vom Hauptbahnhof entfernt, mit hervorragenden Verbindungen in die Stadt und vielen Einkaufsmöglichkeiten in der Nähe. Obwohl die Umgebung lebhaft ist, konnte ich überraschend gut schlafen. Ein ungewöhnliches Detail war der schiefe Spiegelbogen über meinem Bett, der mich etwas beunruhigt hat, da er direkt über meinem Kopf hing. Die Nachtrezeptionistin war zunächst zögerlich bei meiner Bitte um einen Zimmerwechsel, erfüllte diesen Wunsch dann aber trotzig. Im neuen Zimmer funktionierten allerdings einige Lichter nicht. Ganz anders erlebte ich das Team an der Rezeption beim Ein- und Auschecken sowie die Küche – durchweg freundlich und hilfsbereit. Da ich vegan lebe, habe ich das Frühstück nicht gebucht, deswegen kann ich nicht bewerten. Besonders gut gefallen hat mir das natürliche Ambiente mit singenden Vögeln in den Fluren und den Aufzügen sowie die liebevolle Dekoration mit Pflanzen und die kostenlosen Getränke wie Wasser und Äpfel – ein schönes, erfrischendes Detail. Ein tolles Extra ist die Gästekarte, die kostenfreie Nutzung des öffentlichen Nahverkehrs ermöglicht – das macht Ausflüge und Stadterkundungen besonders angenehm. Insgesamt war es ein sehr angenehmer erster Aufenthalt, und abgesehen von

I was placed in a Disabled room which smelled. I went downstairs and said I wished to have the Single Room I had booked. The Manager on the desk said, "Well it is a single room." No - it was a Disabled room. I do not understand why hotels treat older, single woman as second class guests. We are the ones that have money, no mortgages AND, if we are made to feel welcome, we spend a lot more in-house (meals, room service etc). The moment Reception treats me badly is the moment I decide to NOT spend another cent IN the Hotel. Which is what I did. I went out for dinner even though your restaurant looked nice.

Hotel is across from train station, supermarket in mall 5 minutes away, also quite a few fast food places across the road. Wonderful shower and a good sized room. Would definitely book again.