Hotel Alpine Palace

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9.2
/10
Exceptional
31 reviews

What Guests Say About Their Stay

Verified traveler

10.0
/ 10
Beautiful hotel next door to one of the main ski lifts. Food was excellent and room was nice too. Would recommend.

Verified traveler

10.0
/ 10
Everything was great but WiFi could be a lot better. Definitely would recommend this hotel and would come back in the future.

Abdul Aziz

10.0
/ 10
It was a very good experience to stay in this hotel and try the activities in the surrounding area, and we really enjoyed the romantic room
In the Area
See Map
Reiterkogelweg 169, Saalbach-Hinterglemm, Politischer Bezirk Zell am See, Salzburg, Austria, 5753

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Alpine Palace is located in area / city Saalbach-Hinterglemm. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Alpine Palace

Reiterkogelweg 169, Saalbach-Hinterglemm, Politischer Bezirk Zell am See, Salzburg, Austria, 5753
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Lobby Hotel Alpine Palace
Lobby 2 Hotel Alpine Palace

Discover More About Hotel Alpine Palace

General


Near Unterschwarzach Ski Lift

Location


When you stay at Hotel Alpine Palace in Saalbach-Hinterglemm, you'll be near ski lifts, just steps from Skicircus Saalbach-Hinterglemm Leogang Fieberbrunn and Pinzgauer Saalachtal. This family-friendly hotel is 0.1 mi (0.1 km) from Reiterkogel Cable Car and 0.3 mi (0.5 km) from Bergfriedlift.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Skicircus Saalbach-Hinterglemm Leogang Fieberbrunn - 0.1 km / 0.1 mi
Pinzgauer Saalachtal - 0.1 km / 0.1 mi
Reiterkogel Cable Car - 0.1 km / 0.1 mi
Unterschwarzach Ski Lift - 0.4 km / 0.2 mi
Bergfriedlift - 0.5 km / 0.3 mi
Zwoelferkogel I Ski Lift - 0.9 km / 0.5 mi
Hasenauerkopf Ski Lift - 2 km / 1.2 mi
Hochalmbahn - 2.8 km / 1.8 mi
Schattberg Express - 3.7 km / 2.3 mi
Schattberg X-Press Cable Car - 3.7 km / 2.3 mi
Bernkogel Cable Car - 4 km / 2.5 mi
Kohlmais Ski Lift - 4.1 km / 2.6 mi
Kohlmaisgipfel Cable Car - 4.1 km / 2.6 mi
Spieleck Ski Lift - 4.8 km / 3 mi
Schoenleiten Ski Lift - 7.1 km / 4.4 mi

The preferred airport for Hotel Alpine Palace is W.A. Mozart Airport (SZG) - 92.5 km / 57.5 mi

Renovations


This property is closed from March 22 2026 to December 1 2027 (dates subject to change).

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features 2 outdoor pools. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Business Facilities


Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Saalbach-Hinterglemm? This hotel has 5059 square feet (470 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Dining


Grab a bite at Bürgerstube, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 7:30 AM to 11:00 AM.

Rooms


Make yourself at home in one of the 82 guestrooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers, complimentary toiletries, and bidets.

All facilities in Hotel Alpine Palace

Entertainment Facility Hotel Alpine Palace
Entertainment Facility
Functional Hall Hotel Alpine Palace
Functional Hall
Common Space Hotel Alpine Palace
Common Space
Lobby Hotel Alpine Palace
Lobby
Accommodation Services Hotel Alpine Palace
Accommodation Services

Sports and Recreations

  • Beach volleyball
  • Ski
  • Ski storage
  • Fitness center
  • Game room
  • Mini golf
  • Billiard
  • Archery

Things to Do

  • Outdoor pool
  • Indoor pool
  • Barbecue
  • Spa
  • Library
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference center
  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Computer station

General

  • Smoking area
  • Fireplace in lobby
  • Banquet
  • Terrace

Transportation

  • Limo or town car service
  • Area shuttle with surcharge
  • Valet parking (surcharge)

Nearby Facilities

  • Gift shop
  • Shops
  • ATM/Banking

Kids and Pets

  • Babysitting with surcharge
  • Children facilities

Public Facilities

  • Elevator
  • Safety deposit box

Family-friendly Facilities

  • Kids club

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Accommodation Policy & General Information in Hotel Alpine Palace

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Mobile payment options include: Apple Pay
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Alpine Palace
82
Number of floors in Hotel Alpine Palace
5
Another facilities in Hotel Alpine Palace
Beach volleyball, Ski, Ski storage, Fitness center, Game room

Frequently asked questions about Hotel Alpine Palace

What are available facilities at Hotel Alpine Palace?
There are top facilites at Hotel Alpine Palace such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Alpine Palace?
The standard check-in time at Hotel Alpine Palace is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Hotel Alpine Palace provide breakfast?
Yes, Hotel Alpine Palace provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Alpine Palace?
Hotel Alpine Palace has a 5.0-star rating.
How many floors does Hotel Alpine Palace have?
Hotel Alpine Palace has 5.
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Hotel Alpine Palace reviews and ratings

9.2
Exceptional
From 31 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

10.0

Service and Facilites

9.0

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Traveller Reviews Hotel Alpine Palace

Number of reviews per page
20
40
Top reviews
christophe
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Friendly, very professional. Ski in ski out. Lot of space in locker room.
Otto
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 339 week(s) ago

Expedia Group verified review

The deluxe hotel room was not clean and the furniture worn out. After having dinner at the restaurant I got stomack infection. The spa was nice but the hot tub was out of order. Staff very unfriendly. Can not recommend.
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 370 week(s) ago

Expedia Group verified review

Excellent hotel and nice views but there are no air conditioning in the hotel
David
icon-Family
Family
10.0
/10
Reviewed 393 week(s) ago

Hotels.com verified review

Great hotel and wonderful food. Our waiter Fabian was a star
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 446 week(s) ago

Hotels.com verified review

Beautiful hotel next door to one of the main ski lifts. Food was excellent and room was nice too. Would recommend.
SP
8.0
/10
Reviewed 448 week(s) ago

Expedia Group verified review

Lovely hotel, well located in Hinterglemm. Staff not interested in providing any sort of customer service. The worst is the reception team who all seem extremely unhappy that customers are approaching them for information. We were provided with no information when we checked in and so expected information about meal times (we were half board) ski room location (we were on a skiing holiday), spa etc to be in the room. There was no information except a printed sales brochure from the website. The staff serving in the restaurant had to be prompted to provide their service. Even though they saw you coming in, they ignored you. The restaurant is huge, extremely noisy and you feel as though you are sitting in a work canteen. A singer performing at the hotel one evening during our stay described it as the most informal 5* he had ever worked in and praised the staff. He obviously hadn't stayed there. The staff at Woods bar are openly serving the wrong drinks to customers and then passing the drink to other members of staff for them to take into the back - we expected to drink them. Our room was superb, we had a junior suite and the views were stunning. This was the only thing that prevented us from checking out. This hotel has all the trappings of a 5* hotel but it is huge and so for those expecting a more personalised 5* experience this is not for you. It needs a serious change to the way it is managed and its customer service regime in our experience.
Read More
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 504 week(s) ago

Hotels.com verified review

Everything was great but WiFi could be a lot better. Definitely would recommend this hotel and would come back in the future.
Abdul Aziz
10.0
/10
Reviewed 519 week(s) ago

Hotels.com verified review

wonderful hotel with a nice surroundings and a lot of activities
Abdul Aziz
icon-with Partner
with Partner
10.0
/10
Reviewed 519 week(s) ago

Hotels.com verified review

It was a very good experience to stay in this hotel and try the activities in the surrounding area, and we really enjoyed the romantic room
yousef HD
10.0
/10
Reviewed 520 week(s) ago

Expedia Group verified review

Their is no word to describe the this place It is out of this world The nature is absolutely awesome The air is fresh Food,location,staff more than excellent
John
icon-with Partner
with Partner
10.0
/10
Reviewed 549 week(s) ago

Hotels.com verified review

Hotel was great! Even with our 130 am check in we enjoyed a much needed glass of champagne. Hotel is fantastic for families, couples, and those with pets. If you choose you can spend your entire stay busy with the many facility ammenties. With the Goat Stall just up the ski slope we can ski home shower change and hit the apres into the evening. The outdoor pool is great and the spa is wonderful. Breakfast is REALLY good and the staff including Michael and Dominic are really attentive.
Read More
Johanna
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Das Hotel, das Restaurant und der Wellnessbereich sind top! Das Personal ist überaus freundlich, sehr gut geschult und flink! Lediglich einen Punktabzug gebe ich für die nicht vorhandene Klimaanlage im Zimmer. Im Winter sicherlich nicht störend, im Sommer bei den heißen Temperaturen in der Nacht, leider schon.
Liselotte
icon-with Partner
with Partner
10.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Skønt hotel med et meget højt serviceniveau og smilende, søde og hjælpsomme medarbejdere overalt. Fine store værelser, hvor man kun mangler aircondition. Fint pool- og saunaområde, både udendørs og indendørs. Dejligt med Joker Card, der giver fri adgang til alle lifter i området og meget mere. Super smukt område, der er velegnet til vandring og mountainbiking.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

Fint hotel, god beliggenhed, fin morgenmad. God dobbeltseng, mindre god sofa seng. Fin rengøring, men havde glemt at tømme en skraldespand. Varm dag=varmt værelse. God plads.
Bjarke
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

We stayed with our 3 children. Room, spa and restaurant was really good. Highly recommend this hotel. Also for mountainbikers who want to experience rhe bike area
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 265 week(s) ago

Hotels.com verified review

Poor service.
Andreas
icon-with Partner
with Partner
10.0
/10
Reviewed 309 week(s) ago

Hotels.com verified review

Ich bin beruflich viel in verschiedensten Hotels unterwegs. Aber dieser Aufenthalt war in jeder Hinsicht fantastisch! Kann ich nur bestens weiterempfehlen.
thorsten
icon-Family
Family
8.0
/10
Reviewed 400 week(s) ago

Hotels.com verified review

Ein tolles hotel, mit schwachem service. es fehlen die kleinigkeiten, die man in einem so exclusiven hotel erwartet. das hotel befindet sich in privatbesitz, doch man weiß nicht, wer sie sind und erkundigen sich nicht. das hotel ist geschmackvoll eingerichtet und das essen ist sehr gut!
Sandra
10.0
/10
Reviewed 429 week(s) ago

Expedia Group verified review

Meine Cousine und ich haben unseren Wellness Urlaub sehr genossen! Wir waren rundum zufrieden, es war wirklich ein perfekter Aufenthalt
Verified traveler
6.0
/10
Reviewed 513 week(s) ago

Expedia Group verified review

Wellnessbereich ist viel zu klein, eng und stickig. Viel zu wenig Liegen im ganzen Bereich. Es war (fast) kein Platz zu finden. Handtücher gibt's nur auf Nachfrage. Rest des Hotels ist schön und in Ordnung. Service mittelmäßig da zu wenig Personal und überfordert.
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Hotel Alpine Palace

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 31 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

10.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hotel Alpine Palace

Number of reviews per page
20
40
Top reviews
christophe
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Friendly, very professional. Ski in ski out. Lot of space in locker room.
Otto
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 339 week(s) ago

Expedia Group verified review

The deluxe hotel room was not clean and the furniture worn out. After having dinner at the restaurant I got stomack infection. The spa was nice but the hot tub was out of order. Staff very unfriendly. Can not recommend.
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 370 week(s) ago

Expedia Group verified review

Excellent hotel and nice views but there are no air conditioning in the hotel
David
icon-Family
Family
10.0
/10
Reviewed 393 week(s) ago

Hotels.com verified review

Great hotel and wonderful food. Our waiter Fabian was a star
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 446 week(s) ago

Hotels.com verified review

Beautiful hotel next door to one of the main ski lifts. Food was excellent and room was nice too. Would recommend.
SP
8.0
/10
Reviewed 448 week(s) ago

Expedia Group verified review

Lovely hotel, well located in Hinterglemm. Staff not interested in providing any sort of customer service. The worst is the reception team who all seem extremely unhappy that customers are approaching them for information. We were provided with no information when we checked in and so expected information about meal times (we were half board) ski room location (we were on a skiing holiday), spa etc to be in the room. There was no information except a printed sales brochure from the website. The staff serving in the restaurant had to be prompted to provide their service. Even though they saw you coming in, they ignored you. The restaurant is huge, extremely noisy and you feel as though you are sitting in a work canteen. A singer performing at the hotel one evening during our stay described it as the most informal 5* he had ever worked in and praised the staff. He obviously hadn't stayed there. The staff at Woods bar are openly serving the wrong drinks to customers and then passing the drink to other members of staff for them to take into the back - we expected to drink them. Our room was superb, we had a junior suite and the views were stunning. This was the only thing that prevented us from checking out. This hotel has all the trappings of a 5* hotel but it is huge and so for those expecting a more personalised 5* experience this is not for you. It needs a serious change to the way it is managed and its customer service regime in our experience.
Read More
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 504 week(s) ago

Hotels.com verified review

Everything was great but WiFi could be a lot better. Definitely would recommend this hotel and would come back in the future.
Abdul Aziz
10.0
/10
Reviewed 519 week(s) ago

Hotels.com verified review

wonderful hotel with a nice surroundings and a lot of activities
Abdul Aziz
icon-with Partner
with Partner
10.0
/10
Reviewed 519 week(s) ago

Hotels.com verified review

It was a very good experience to stay in this hotel and try the activities in the surrounding area, and we really enjoyed the romantic room
yousef HD
10.0
/10
Reviewed 520 week(s) ago

Expedia Group verified review

Their is no word to describe the this place It is out of this world The nature is absolutely awesome The air is fresh Food,location,staff more than excellent
John
icon-with Partner
with Partner
10.0
/10
Reviewed 549 week(s) ago

Hotels.com verified review

Hotel was great! Even with our 130 am check in we enjoyed a much needed glass of champagne. Hotel is fantastic for families, couples, and those with pets. If you choose you can spend your entire stay busy with the many facility ammenties. With the Goat Stall just up the ski slope we can ski home shower change and hit the apres into the evening. The outdoor pool is great and the spa is wonderful. Breakfast is REALLY good and the staff including Michael and Dominic are really attentive.
Read More
Johanna
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Das Hotel, das Restaurant und der Wellnessbereich sind top! Das Personal ist überaus freundlich, sehr gut geschult und flink! Lediglich einen Punktabzug gebe ich für die nicht vorhandene Klimaanlage im Zimmer. Im Winter sicherlich nicht störend, im Sommer bei den heißen Temperaturen in der Nacht, leider schon.
Liselotte
icon-with Partner
with Partner
10.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Skønt hotel med et meget højt serviceniveau og smilende, søde og hjælpsomme medarbejdere overalt. Fine store værelser, hvor man kun mangler aircondition. Fint pool- og saunaområde, både udendørs og indendørs. Dejligt med Joker Card, der giver fri adgang til alle lifter i området og meget mere. Super smukt område, der er velegnet til vandring og mountainbiking.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

Fint hotel, god beliggenhed, fin morgenmad. God dobbeltseng, mindre god sofa seng. Fin rengøring, men havde glemt at tømme en skraldespand. Varm dag=varmt værelse. God plads.
Bjarke
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

We stayed with our 3 children. Room, spa and restaurant was really good. Highly recommend this hotel. Also for mountainbikers who want to experience rhe bike area
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 265 week(s) ago

Hotels.com verified review

Poor service.
Andreas
icon-with Partner
with Partner
10.0
/10
Reviewed 309 week(s) ago

Hotels.com verified review

Ich bin beruflich viel in verschiedensten Hotels unterwegs. Aber dieser Aufenthalt war in jeder Hinsicht fantastisch! Kann ich nur bestens weiterempfehlen.
thorsten
icon-Family
Family
8.0
/10
Reviewed 400 week(s) ago

Hotels.com verified review

Ein tolles hotel, mit schwachem service. es fehlen die kleinigkeiten, die man in einem so exclusiven hotel erwartet. das hotel befindet sich in privatbesitz, doch man weiß nicht, wer sie sind und erkundigen sich nicht. das hotel ist geschmackvoll eingerichtet und das essen ist sehr gut!
Sandra
10.0
/10
Reviewed 429 week(s) ago

Expedia Group verified review

Meine Cousine und ich haben unseren Wellness Urlaub sehr genossen! Wir waren rundum zufrieden, es war wirklich ein perfekter Aufenthalt
Verified traveler
6.0
/10
Reviewed 513 week(s) ago

Expedia Group verified review

Wellnessbereich ist viel zu klein, eng und stickig. Viel zu wenig Liegen im ganzen Bereich. Es war (fast) kein Platz zu finden. Handtücher gibt's nur auf Nachfrage. Rest des Hotels ist schön und in Ordnung. Service mittelmäßig da zu wenig Personal und überfordert.
Number of reviews per page
20
40