Jimmy's Apartments Lory

Very clean but needs salt a toaster and a plug for the sink. However very roomy!

Excellent

Clean and simple

We had an amazing stay on this accomodation.Clean and cosy.

I would give this place a high mark for the accomodation itself which was comfortable and spotlessly clean. I have to give it a lower mark due to a failing in customer care and follow up to a complaint. There seems to be an amateur attitude to customer service with this property. I had issues with the access code to the apartment which meant i could not gain entry to my room at 3pm which caused unnecessary panic. When you are travelling from overseas a foreign phoneline is a problem when you are stuck out of accomodation. The entry code had not been registered so it took me luckily finding a housekeeping staff to let me gain access. This itself was an annoyance but not a deal breaker. My main cause for concern however was the male housekeeper entering the apartment at 10am on checkout morning. (Checkout being at 11am) After knocking he entered the apartment and despite seeing my shoes and bag by the entrance walked into the bathroom where I was taking a shower. Rather than quickly retreat he smiled, paused and then waved at me as I was in the shower! In which country is this invasion of privacy considered normal?? I was shocked and embarrased and shouted at him to retreat. Approximately 30 mins later his attitude was careless. As a male I was shocked but I shudder to think how he would react if a single lone female were put in this situation. I emailed a complaint to the contact email immediately and had no reply. I emailed again 4 days later. No response. Shocking.

This was an excellent place to say. The only problem is communication. When emailing or messaging the property by whatsApp, no one gets back to you. The safe in our room was not working and we stayed there 4 nights. I emailed and messaged, but no one got back to me every. Other than communication, everything else was excellent. Overall we are very happy with out stay.

When we arrived at the property yesterday afternoon Wifi password didn't work. We've emailed hello.lory@jimmys.at but nobody responded even hours later. We've now checked out, without being able to use internet at all! When you are visiting from abroad this means very high roaming charges. Disappointed!

very good

Everything was fine, spacious, quiet, clean. The area was a little to be desired

Excellent hospitality! Everything was smooth and pleasant from start to finish.

Very clean, good location, many shops nearby if walking distance five minutes+.

Nice place to stay. Nicely connected to the city center.

Pls improve these weakness: Entering code sent in big delay. No answering to my calling in weekend. No safety box instruction provided till 1pm in before I left on Monday.

Property is in a quiet suburb of Vienna, but with easy links to the airport and the city centre. We hardly saw anyone else in the building during our six night stay. The apartment was a good size for 2 people with a decent kitchen and a good shower. No noise at night and a good, comfortable bed. The cost for our stay was very reasonable for the quality of the accommodation and the location.

Great apartment close to transit

We really enjoyed our stay here. We liked that there was access to a printer because we needed to print something and luckily this place had one that was easy to use. Thanks!

Excellent experience! Fully value for the money!

Our stay was perfect. We were cooking in the morning for breakfast since none of the restaurants were open at that time and we triggered the smoke detector which was good because the slightest bit of smoke it detects will alarm the fire department haha. Overall the apartment felt cozy and super safe! My family enjoyed their stay here a lot.

The washer and dryer did not work, stove dirty apartment

Farther out but good access to public transport, clean, nespress machine a nice perk, nice neighborhood. Bathroom door needs a doorstop.