Jimmy's Apartments Lory

Établissement neuf . Proche du château et du métro

Personal muy amable apartamento nuevo cómodo bien ubicado

Tranquilo

Die Größe und Ausstattung.

Muy buena ubicación, cercana a la estación de metro que te llevan al centro. El checkin es online y recibís toda la información necesaria para llegar y entrar al departamento muy bien explicado. El departamento es muy lindo, nuevo y super comodo y todo impecable. El edificó cuenta con un área de servicios con lavandería y guarda equipajes. Todo pensado y organizado para que al Huesped no le falte nada. Nos encaró y lo super recomendamos!!!

Very clean but needs salt a toaster and a plug for the sink. However very roomy!

Excellent

Good location, about 5 minute walk from a supermarket and the U-bahn and tram stops. You could hear noise from the street on the first floor, but thankfully it is a pretty quiet street. The room was really clean and comfortable. The kitchen had all the equipments one would need. The only two things we were missing was another mirror and a bigger coat rack.

Cok yakınında Spar var. Ulasim kolay.

La camera, spaziosa e funzionale, posizione ottima non in centro ma ottimamente servita da mezzi pubblici.

Clean and simple

Good location, pretty new and functional,spacious for a fair price

We had an amazing stay on this accomodation.Clean and cosy.

Appartamento confortevole, pulito, ben servito dalla metro e da supermercati nelle vicinanze.

I would give this place a high mark for the accomodation itself which was comfortable and spotlessly clean. I have to give it a lower mark due to a failing in customer care and follow up to a complaint. There seems to be an amateur attitude to customer service with this property. I had issues with the access code to the apartment which meant i could not gain entry to my room at 3pm which caused unnecessary panic. When you are travelling from overseas a foreign phoneline is a problem when you are stuck out of accomodation. The entry code had not been registered so it took me luckily finding a housekeeping staff to let me gain access. This itself was an annoyance but not a deal breaker. My main cause for concern however was the male housekeeper entering the apartment at 10am on checkout morning. (Checkout being at 11am) After knocking he entered the apartment and despite seeing my shoes and bag by the entrance walked into the bathroom where I was taking a shower. Rather than quickly retreat he smiled, paused and then waved at me as I was in the shower! In which country is this invasion of privacy considered normal?? I was shocked and embarrased and shouted at him to retreat. Approximately 30 mins later his attitude was careless. As a male I was shocked but I shudder to think how he would react if a single lone female were put in this situation. I emailed a complaint to the contact email immediately and had no reply. I emailed again 4 days later. No response. Shocking.

This was an excellent place to say. The only problem is communication. When emailing or messaging the property by whatsApp, no one gets back to you. The safe in our room was not working and we stayed there 4 nights. I emailed and messaged, but no one got back to me every. Other than communication, everything else was excellent. Overall we are very happy with out stay.

The apartment was super-clean. The kitchen needs more equipment - plates, glasses and A BREAD KNIFE. Also not practical to have a Nespresso Pro that one can not buy pads for in shops, and the vending maschine out of order. Get a regular Nespresso machine! The lounge seemed like a good idea but was useless for us - another coffee machine but without beans, and some empty containers of instant coffee/cappucino. Makes no sense. We were promised more coffee pads on day 3 out of 6, after we used the 5 that were there, but they never came. A small thing that becomes a big issue and so easy to fix.

Era tutto perfetto ma sono rimasta un po’ delusa perché avevo il problema con la Tv ho chiamato responsabile che non parlava bene I tedesco e non sapeva spegnarmi bene cosa devo fare Mi ha detto che manderà il tecnico, ma nessuno non l’ha visto quindi non è venuto sono stata il mio soggiorno è stato senza la TV

nära till kollektivtrafik, lugnt område, nära till affärer och restauranger.

When we arrived at the property yesterday afternoon Wifi password didn't work. We've emailed hello.lory@jimmys.at but nobody responded even hours later. We've now checked out, without being able to use internet at all! When you are visiting from abroad this means very high roaming charges. Disappointed!