Banff Park Lodge

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8.9
/10
Exceptional
2,317 reviews

What Guests Say About Their Stay

Allison

10.0
/ 10
I highly recommend this hotel. Staff were all nice and very friendly , room , sink, bathroom was so clean, mountain view was absolutely beautiful. Location is so amazing. Only few steps away from all these amazing restaurants, bow valley river was right there. Everything was perfect!

Tamara

10.0
/ 10
The rooms have all been re modelled as well as most of the main concourse. La Terrazza was an excellent spot for dinner as well as happy hour. Staff very kind and pleasant.

PETER

10.0
/ 10
We had a good experience at Banff Park Lodge. They are undergoing rennovations, which didn't impact our stay very much. The room itself was spacious and modern. I think there might be some undone improvements at this time (i.e. Countertop at the room entryway), but that didn't affect our experience. I look forward to finer touches in the future, like artwork on the walls and such. We took advantage of the pool and had a drink at the bar. It was nice! There were two issues to note, however. Firstly, the onsite parking requires driving through a tight back alleyway to get to the garage door entry at this time due to construction. The road is not well maintained (i.e. Potholes and bumpy). Secondly, the front desk was messaging us through WhatsApp during the stay. This was very convenient to ask questions and make requests. On check-out day, I received and responded to their reminder about the check-out time, which they also confirmed recieving my reply. However, 1 hour before check-out, we got an aggressive knock on the door to remind us about the check-out time again. It caught us by surprise because of how loud it was, and also felt redundant. Better internal communication could have prevented this and made our experience better, especially at the very end of our otherwise great experience.
In the Area
See Map
201 Lynx Street, Alberta, Canada, T1L 1K5

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Banff Park Lodge is located in area / city Alberta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Banff Park Lodge

201 Lynx Street, Alberta, Canada, T1L 1K5
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Discover More About Banff Park Lodge

The Charm of Banff Park Lodge

For Australian travellers seeking an unforgettable Canadian Rockies adventure, the Banff Park Lodge stands as a beacon of comfort and convenience. Nestled in the heart of Banff, Alberta, this lodge offers a quintessential mountain getaway, blending rustic charm with modern amenities. Whether you're drawn by the majestic peaks, the pristine lakes, or the vibrant town of Banff itself, the Banff Park Lodge provides an ideal base for exploration. Rates at Banff Park Lodge start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Banff Park Lodge

The Banff Park Lodge is strategically situated in the vibrant town of Banff, Alberta, placing you right in the midst of the Canadian Rockies' natural splendour. Located at {localAddressString}, the lodge is just a short stroll from the bustling Banff Avenue, renowned for its charming boutiques, art galleries, and diverse dining options. For those arriving by air, the lodge is approximately a 1.5 to 2-hour drive from Calgary International Airport (YYC), offering a scenic journey into the mountains. While Banff doesn't have its own train station within the immediate town centre, the Banff Train Station is a short distance away, providing connections for those opting for a more scenic rail journey. The surrounding atmosphere is one of invigorating mountain air and breathtaking vistas, with easy access to hiking trails and the iconic Banff National Park.

Guest Facilities and Services at Banff Park Lodge

Guest facilities at Banff Park Lodge are designed to ensure a comfortable and convenient stay for all visitors. Understanding the importance of starting the day right, the lodge offers excellent breakfast options, catering to those who appreciate a hearty meal or a quality coffee to fuel their adventures. For travellers who value connectivity, complimentary Wi-Fi is available throughout the property. The front desk operates 24 hours a day, providing a helpful and friendly point of contact for any queries or assistance you may need during your stay. Secure luggage storage is also available, allowing you to explore freely without the burden of your bags.

Room Information and Stay Experience at Banff Park Lodge

The Banff Park Lodge offers a variety of rooms designed to provide a restful sanctuary after a day of exploring the stunning Banff landscape. The room types of Banff Park Lodge are thoughtfully appointed to meet the needs of diverse travellers. You can expect clean, comfortable environments with excellent climate control, ensuring a pleasant temperature regardless of the season. Bedding is selected for comfort, and the bathrooms are kept to a high standard of cleanliness. While specific room sizes and names are best confirmed directly, the focus is always on providing a peaceful and rejuvenating space for your mountain retreat.

Recommended Nearby Dining and Cafes around Banff Park Lodge

Banff's culinary scene is as vibrant as its natural surroundings, and the Banff Park Lodge places you at the epicentre of it all. Within easy walking distance, you'll discover a delightful array of cafes perfect for that morning coffee and a delicious brunch, perhaps reminiscent of a smashed-avo favourite or a hearty buffet. The town also boasts numerous restaurants offering everything from casual pub fare to fine dining, ensuring there's something to satisfy every palate. Exploring the local food and coffee scene is a highlight of any visit to Banff, and the lodge's central location makes it incredibly convenient to sample the best on offer.

Popular Attractions and Activities near Banff Park Lodge

The Banff Park Lodge is your gateway to some of the most iconic natural wonders in Canada. Here are some must-visit attractions and activities in and around the Alberta region:

  • Banff National Park:

    Explore the vast wilderness, home to turquoise lakes, towering glaciers, and abundant wildlife.
  • Lake Louise:

    Famous for its stunning emerald waters and the majestic Victoria Glacier backdrop, it's a photographer's dream.
  • Moraine Lake:

    Known for its breathtaking Valley of the Ten Peaks setting, this lake offers unparalleled scenic beauty.
  • Banff Gondola:

    Ascend Sulphur Mountain for panoramic views of six mountain ranges, the Bow Valley, and the town of Banff.
  • Johnston Canyon:

    Hike through a spectacular canyon with catwalks leading to stunning waterfalls.
If you are looking for other activities around Banff Park Lodge, check out the best deals on Traveloka: Recommended activities in {parentRegion}!

How to Get to Banff Park Lodge from the Airport

Navigating your journey from Calgary International Airport (YYC) to the Banff Park Lodge is straightforward, with several convenient options available. Understanding how to get to Banff Park Lodge is key to a smooth arrival.

  • Airport Shuttle Buses:

    Numerous shuttle services operate regularly between Calgary International Airport and Banff, offering a direct and comfortable transfer. This is a popular and reliable option for many travellers.
  • Public Metered Taxis:

    Taxis are readily available at the airport. While a more expensive option, they offer direct service to your accommodation.
  • Rideshare Services:

    Rideshare services are also an option for getting to Banff Park Lodge, providing a convenient door-to-door experience.
  • Rental Cars:

    If you plan on exploring the wider Alberta region and embarking on road trips, renting a car at the airport is a great choice.
For a hassle-free journey, consider booking your Airport transfer service in advance.

Summary of Why You Should Choose Banff Park Lodge

The Banff Park Lodge offers an exceptional experience for Australian travellers looking to immerse themselves in the beauty of the Canadian Rockies. Its prime location, coupled with a commitment to guest comfort and friendly service, makes it an ideal choice for your next adventure.

  • Prime Location:

    Situated in the heart of Banff, with easy access to attractions, dining, and shopping.
  • Comfortable Accommodation:

    Well-appointed rooms with excellent climate control and clean, inviting spaces.
  • Convenient Facilities:

    Including Wi-Fi, 24-hour front desk, and luggage storage.
  • Gateway to Adventure:

    Perfect base for exploring Banff National Park and its surrounding natural wonders.
Ready to experience the magic of Banff? Check room availability at Banff Park Lodge and book your unforgettable stay today. Book budget hotels in Alberta and Easily book domestic and international flights at low prices with Traveloka.

All facilities in Banff Park Lodge

Swimming Pool Banff Park Lodge
Swimming Pool
Entertainment Facility Banff Park Lodge
Entertainment Facility
Fitness Center Banff Park Lodge
Fitness Center
Functional Hall Banff Park Lodge
Functional Hall
Common Space Banff Park Lodge
Common Space

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Transportation

  • Limited parking
  • Ski shuttle
  • Bicycle storage
  • Bicycle rental
  • Secure parking

Business Facilities

  • Conference center
  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Computer station

Things to Do

  • Indoor pool
  • Outdoor facilities
  • Spa
  • Steam room

General

  • Fireplace in lobby
  • Banquet
  • Ballroom
  • Parking

Public Facilities

  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Nearby Facilities

  • Shops
  • Laundry
  • Hair salon
  • ATM/Banking

Accessibilty

  • Accessible parking
  • Accessible bathroom
  • Disabled access friendly

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in Banff Park Lodge

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Flexipass mobile app before check-in. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Banff Park Lodge
211
Number of floors in Banff Park Lodge
3
Another facilities in Banff Park Lodge
Laundry service, Multilingual staff, Express check-in, Wedding service, Luggage storage

Frequently asked questions about Banff Park Lodge

What are available facilities at Banff Park Lodge?
There are top facilites at Banff Park Lodge such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Banff Park Lodge?
The standard check-in time at Banff Park Lodge is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Banff Park Lodge provide breakfast?
Yes, Banff Park Lodge provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Banff Park Lodge?
Banff Park Lodge has a 3.0-star rating.
How many floors does Banff Park Lodge have?
Banff Park Lodge has 3.
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Banff Park Lodge reviews and ratings

Overall Ratings & Reviews Banff Park Lodge

Traveloka (2)
Other sources (2,315)
9.0
Exceptional
From 2,315 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Banff Park Lodge

Number of reviews per page
20
40
Top reviews
Sharleen
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Was disappointed of location of our room. Almost the farthest room from the elevator. We could not enjoy our balcony due to the construction outside. We were not told this may be an issue. We had come to this hotel for a few visits and were disappointed. I feel like we were punished for not booking directly with the hotel. One of our most favourite reasons for staying was the sauna, which was not working and the jacuzzi had no pressure in the jets.
Read More
Allison
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I highly recommend this hotel. Staff were all nice and very friendly , room , sink, bathroom was so clean, mountain view was absolutely beautiful. Location is so amazing. Only few steps away from all these amazing restaurants, bow valley river was right there. Everything was perfect!
Tamara
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The rooms have all been re modelled as well as most of the main concourse. La Terrazza was an excellent spot for dinner as well as happy hour. Staff very kind and pleasant.
PETER
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a good experience at Banff Park Lodge. They are undergoing rennovations, which didn't impact our stay very much. The room itself was spacious and modern. I think there might be some undone improvements at this time (i.e. Countertop at the room entryway), but that didn't affect our experience. I look forward to finer touches in the future, like artwork on the walls and such. We took advantage of the pool and had a drink at the bar. It was nice! There were two issues to note, however. Firstly, the onsite parking requires driving through a tight back alleyway to get to the garage door entry at this time due to construction. The road is not well maintained (i.e. Potholes and bumpy). Secondly, the front desk was messaging us through WhatsApp during the stay. This was very convenient to ask questions and make requests. On check-out day, I received and responded to their reminder about the check-out time, which they also confirmed recieving my reply. However, 1 hour before check-out, we got an aggressive knock on the door to remind us about the check-out time again. It caught us by surprise because of how loud it was, and also felt redundant. Better internal communication could have prevented this and made our experience better, especially at the very end of our otherwise great experience.
Read More
Katie
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice room, small beds but amazing shower! My only complaint about the room is that there was no fan in the bathroom. The hotel is in the midst of a Reno, I feel like they should not charge as much to stay there because it’s in a bit of a mess. The renovated rooms are really nice.
Michelle
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I was in room 258. My friend and I shared a room. We paid $1000 for a room (by the time hidden fees and taxes were added in), with a view of a WALL. The place was under severe construction. I needed a safety pin and front desk couldn’t find their complementary mending kits. The hand soap has holes in it and dissolves in your hands. While my friend drove her car and it fit below the hotel, I worried my suv would not fit. The parking beside the hotel that I was counting on was gone and housing is being built on it and behind the place the first day was completely full so I got an $55 parking ticket because my vehicle wouldn’t fit underground - and there is no parking anywhere! I parked a couple blocks away and walked not realizing I was in a residential zone. The only thing that made this better was a kind Asian check in woman who saw me in distress and helped me answer questions and allowed me to park in the back where this hotel posted on a big green sign that said “small car only - trucks will be towed away”. By this time I was grumpy, $55 poorer and had no where to put my vehicle. Easily one of the worst experiences I’ve had in terms of value.
Read More
Carlo
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Construction added to the bad experience and the pool was not regulated
Chris
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had no idea of all the renovations, and just wanted to come here and unwind. We asked a staff member (housekeeper) where the pool was and she said it was closed, it was not. The pool area was fantastic, glad we asked the front desk. The restaurant did not have the same menu as before and there was only a pricey buffet. The food was delicious, but paid too much. Overall the stay was just ok, wished we had stayed somewhere else which was disappointing, because we usually enjoy the BPL, we could have stayed at their sister hotel for less, and enjoyed the pool. The lobby is a bit chaotic with all the tour bus people, hopefully will be done soon for other guests.
Read More
jeff
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Renovated rooms are nice and clean. Current common area renos are going on but still
James
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was all good but there was a little construction at hotel.
Jas
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great stay at
Vernon
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice large and clean room.The staff are friendly and very knowledgeable!
Benjamin
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice place. There was construction, but it wasn't an issue. Would stay again
Todd
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room. Loved the balcony. The ski rental shop in the hotel was convenient.
Nicole
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I was here for a conference. The food was excellent. My room was comfortable. They charge $14 per day which is unacceptable given the fact I paid over $700 for two nights. The fire alarm went off twice one night. The hotel offered no apology or explanation. When I checked out, I asked if they could honor the conference rate we were given. Because I booked through Expedia, they said there was nothing they could do. They did refund my parking. I suppose that was their apology for the fire alarm? I won't stay here again.
Read More
Morgan
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Stunning room, great coffee machine, perfect location, concierge service were super helpful and helped in booking an excursion for me at short notice, which delivered beyond expectation
Lisa
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was great
Rodger
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Under renovations. It was still awesome
Tracey
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel was undergoing renovations. I appreciate that they called us before arrival to let us know. My only complaint was the HVAC. The room was so hot, and the thermostat didn't work properly. We loved how close it was to the main street.
Sheryl
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Amazing time at Banff Park Lodge!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Banff Park Lodge

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Banff Park Lodge

Traveloka (2)
Other sources (2,315)
9.0
Exceptional
From 2,315 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Banff Park Lodge

Number of reviews per page
20
40
Top reviews
Sharleen
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Was disappointed of location of our room. Almost the farthest room from the elevator. We could not enjoy our balcony due to the construction outside. We were not told this may be an issue. We had come to this hotel for a few visits and were disappointed. I feel like we were punished for not booking directly with the hotel. One of our most favourite reasons for staying was the sauna, which was not working and the jacuzzi had no pressure in the jets.
Read More
Allison
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I highly recommend this hotel. Staff were all nice and very friendly , room , sink, bathroom was so clean, mountain view was absolutely beautiful. Location is so amazing. Only few steps away from all these amazing restaurants, bow valley river was right there. Everything was perfect!
Tamara
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The rooms have all been re modelled as well as most of the main concourse. La Terrazza was an excellent spot for dinner as well as happy hour. Staff very kind and pleasant.
PETER
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a good experience at Banff Park Lodge. They are undergoing rennovations, which didn't impact our stay very much. The room itself was spacious and modern. I think there might be some undone improvements at this time (i.e. Countertop at the room entryway), but that didn't affect our experience. I look forward to finer touches in the future, like artwork on the walls and such. We took advantage of the pool and had a drink at the bar. It was nice! There were two issues to note, however. Firstly, the onsite parking requires driving through a tight back alleyway to get to the garage door entry at this time due to construction. The road is not well maintained (i.e. Potholes and bumpy). Secondly, the front desk was messaging us through WhatsApp during the stay. This was very convenient to ask questions and make requests. On check-out day, I received and responded to their reminder about the check-out time, which they also confirmed recieving my reply. However, 1 hour before check-out, we got an aggressive knock on the door to remind us about the check-out time again. It caught us by surprise because of how loud it was, and also felt redundant. Better internal communication could have prevented this and made our experience better, especially at the very end of our otherwise great experience.
Read More
Katie
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice room, small beds but amazing shower! My only complaint about the room is that there was no fan in the bathroom. The hotel is in the midst of a Reno, I feel like they should not charge as much to stay there because it’s in a bit of a mess. The renovated rooms are really nice.
Michelle
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I was in room 258. My friend and I shared a room. We paid $1000 for a room (by the time hidden fees and taxes were added in), with a view of a WALL. The place was under severe construction. I needed a safety pin and front desk couldn’t find their complementary mending kits. The hand soap has holes in it and dissolves in your hands. While my friend drove her car and it fit below the hotel, I worried my suv would not fit. The parking beside the hotel that I was counting on was gone and housing is being built on it and behind the place the first day was completely full so I got an $55 parking ticket because my vehicle wouldn’t fit underground - and there is no parking anywhere! I parked a couple blocks away and walked not realizing I was in a residential zone. The only thing that made this better was a kind Asian check in woman who saw me in distress and helped me answer questions and allowed me to park in the back where this hotel posted on a big green sign that said “small car only - trucks will be towed away”. By this time I was grumpy, $55 poorer and had no where to put my vehicle. Easily one of the worst experiences I’ve had in terms of value.
Read More
Carlo
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Construction added to the bad experience and the pool was not regulated
Chris
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had no idea of all the renovations, and just wanted to come here and unwind. We asked a staff member (housekeeper) where the pool was and she said it was closed, it was not. The pool area was fantastic, glad we asked the front desk. The restaurant did not have the same menu as before and there was only a pricey buffet. The food was delicious, but paid too much. Overall the stay was just ok, wished we had stayed somewhere else which was disappointing, because we usually enjoy the BPL, we could have stayed at their sister hotel for less, and enjoyed the pool. The lobby is a bit chaotic with all the tour bus people, hopefully will be done soon for other guests.
Read More
jeff
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Renovated rooms are nice and clean. Current common area renos are going on but still
James
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was all good but there was a little construction at hotel.
Jas
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great stay at
Vernon
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice large and clean room.The staff are friendly and very knowledgeable!
Benjamin
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice place. There was construction, but it wasn't an issue. Would stay again
Todd
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room. Loved the balcony. The ski rental shop in the hotel was convenient.
Nicole
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I was here for a conference. The food was excellent. My room was comfortable. They charge $14 per day which is unacceptable given the fact I paid over $700 for two nights. The fire alarm went off twice one night. The hotel offered no apology or explanation. When I checked out, I asked if they could honor the conference rate we were given. Because I booked through Expedia, they said there was nothing they could do. They did refund my parking. I suppose that was their apology for the fire alarm? I won't stay here again.
Read More
Morgan
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Stunning room, great coffee machine, perfect location, concierge service were super helpful and helped in booking an excursion for me at short notice, which delivered beyond expectation
Lisa
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was great
Rodger
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Under renovations. It was still awesome
Tracey
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel was undergoing renovations. I appreciate that they called us before arrival to let us know. My only complaint was the HVAC. The room was so hot, and the thermostat didn't work properly. We loved how close it was to the main street.
Sheryl
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Amazing time at Banff Park Lodge!
Number of reviews per page
20
40