Palm Heights

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10.0
/10
Exceptional
294 reviews

What Guests Say About Their Stay

Serob

10.0
/ 10
Great intimate hotel with beach front access. The staff were incredible and incredibly accommodating. The amenities, food, spa, and etc. were all unbelievable. Truly a vacation to remember.

Aurelio

10.0
/ 10
The property is spectacular, the service is first-rate, the food is fresh, hot and delicious. The location is ideal, the trek from the room to the beach is short. We had a wonderful week and highly recommend this hotel.

Chelsea M lauridsen

10.0
/ 10
Exceeded all expectations—beautiful property paired with truly incredible staff. The attention to detail, overall atmosphere, and level of service made the entire experience stand out. Would absolutely return.
In the Area
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747 West Bay Road, West Bay, Cayman Islands

Main Facilities

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This accommodation offers:
Outdoor pool
Turkish bath
Laundry service
Parking
Fitness center
Luggage storage
Elevator
Garden
Staying at Palm Heights is a good choice when you are visiting West Bay. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Palm Heights

747 West Bay Road, West Bay, Cayman Islands
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Lobby Palm Heights
Exterior 2 Palm Heights

Discover More About Palm Heights

General
Near Galleria Plaza

Location
With a stay at Palm Heights in Seven Mile Beach, you'll be on the beach, a 3-minute walk from Seven Mile Beach and 12 minutes by foot from Camana Bay. This beach hotel is 1.3 mi (2.2 km) from Governor's Beach and 1.7 mi (2.7 km) from Grand Cayman Beaches.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Seven Mile Beach - 0.3 km / 0.2 mi
Galleria Plaza - 0.4 km / 0.3 mi
The Strand Shopping Center - 0.5 km / 0.3 mi
Britannia Golf Course - 1 km / 0.6 mi
Camana Bay Observation Tower - 1 km / 0.6 mi
Camana Bay - 1 km / 0.6 mi
F. J. Harquail Cultural Centre - 1.5 km / 0.9 mi
Governors Square - 1.6 km / 1 mi
Governor's Beach - 1.6 km / 1 mi
National Gallery of the Cayman Islands - 1.7 km / 1.1 mi
North Sound - 1.9 km / 1.2 mi
Grand Cayman Beaches - 2.8 km / 1.7 mi
North Sound Golf Course - 2.8 km / 1.8 mi
Cayman Maritime Treasure Museum - 3 km / 1.9 mi
Port of Georgetown - 3.7 km / 2.3 mi

The nearest major airport is Owen Roberts Intl. Airport (GCM) - 5.8 km / 3.6 mi

Facilities
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Business Facilities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Dining
Grab a bite at Tillie's, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 52 individually decorated guestrooms, featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.

All facilities in Palm Heights

Facility

  • Outdoor pool
  • Turkish bath
Swimming Pool Palm Heights
Swimming Pool
Entertainment Facility Palm Heights
Entertainment Facility
Fitness Center Palm Heights
Fitness Center
Common Space Palm Heights
Common Space
Lobby Palm Heights
Lobby

Family-friendly Facilities

  • Toys

Things to Do

  • Outdoor pool
  • Turkish bath
  • Spa
  • Garden
  • Fitness center
  • Library
  • Pool cabanas
  • Pool sun loungers

Food and Drinks

  • Breakfast
  • Snack bar

Transportation

  • Valet parking

Connectivity

  • Free WiFi

General

  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Braille or raised signage
  • Accessible parking
  • Accessible bathroom

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Palm Heights

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 16:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Palm Heights
52
Another facilities in Palm Heights
Toys, Outdoor pool, Turkish bath, Spa, Garden

Frequently asked questions about Palm Heights

What is normal check-in & check-out time at Palm Heights?
The standard check-in time at Palm Heights is starting from From 16:00 while the latest check-out time is at Before 12:00
Does Palm Heights provide breakfast?
Yes, Palm Heights provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Palm Heights?
Palm Heights has a 5.0-star rating.
How many rooms are available at Palm Heights?
Palm Heights has 52.
What do past guests say about Palm Heights?
Traveloka users who have stayed at Palm Heights have praised its Cleanliness, Room Comfort, Service and Facilites.

Palm Heights reviews and ratings

10.0
Exceptional
From 294 reviews
Cleanliness

10.0

Room Comfort

10.0

Service and Facilites

10.0

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Traveller Reviews Palm Heights

Number of reviews per page
20
40
Top reviews
Serob
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great intimate hotel with beach front access. The staff were incredible and incredibly accommodating. The amenities, food, spa, and etc. were all unbelievable. Truly a vacation to remember.
WILLIAM
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

10/10
Aurelio
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The property is spectacular, the service is first-rate, the food is fresh, hot and delicious. The location is ideal, the trek from the room to the beach is short. We had a wonderful week and highly recommend this hotel.
heba
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Everything about the property is beautiful and the food is amazing!
Chelsea M lauridsen
icon-
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Exceeded all expectations—beautiful property paired with truly incredible staff. The attention to detail, overall atmosphere, and level of service made the entire experience stand out. Would absolutely return.
France
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We would stay again Air conditioning in bedrooms should be improved It is freezing in the living room area and much too hot in the bedroom We slept with our bedroom door open for air circulation
Allana
icon-with Partner
with Partner
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The property is conveniently located close to the airport, which made the transfer very easy. The hotel staff were incredibly polite and went above and beyond to make sure we had a lovely stay. This trip was our babymoon, and they added some really thoughtful touches, including non-alcoholic drinks in the room and even a pregnancy pillow, which I really appreciated. My husband made great use of the spa every day. It had amazing cold plunge pools, saunas, steam rooms, and a beautiful pool area to relax in. The gym was also top-notch and something he really enjoyed. I do wish there had been more pregnancy-friendly classes. There were quite a few pregnant women at the resort, and I wasn’t able to participate in most of the sessions. A prenatal yoga class would have been a great addition. The rooms were clean, well maintained, and nicely designed. My only real complaint was the lack of a balcony. While the room was listed as a partial ocean view, it mostly overlooked the pool.
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marvin
icon-with Children
with Children
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Most wonderful place in the carribean!
Michele
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

My wife and I came to Palm Heights to celebrate my birthday and Maria and the rest of the staff went above and beyond to make our stay unforgettable! The food at Tillie’s is the best on the island and the spa and gym are amazing! We can’t wait to come back
TED
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Great drip coffee in the room, nice friendly staff
Kyle
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Incredible
Amina
icon-Leisure
Leisure
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Amazing friendly clean unique private
Abigail
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

This was our 2nd trip to Palm Heights and it was beyond incredible. We cannot wait to return. Thank you PH for always making us feel so special and at home. The staff is incredible. The views and the food are top notch. It’s a little slice of paradise.
Enrique
icon-with Partner
with Partner
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

The staff was amazing. Really made us feel welcomed. Had a great experience.
jessica
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

One of my favorite hotels I’ve ever stayed at
Sandy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Beautifully curated boutique hotel. The staff were kind and attentive. The variety of food allows you to continually eat at the property without getting bored of it. I would give this place 10/10
Laura
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Couldn’t say enough about this property! It’s beautiful, the staff is the friendliest! Can’t wait to go back!
jacqueline
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Beautiful property. Great service- VERY PRICEY!
Chris
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

5 star hotel. Only issues: The room descriptions are misleading. The majority of one bedrooms “with a balcony” are a sliding door with a 2 feet wide (60cm) walk out - at the widest. You cannot see the beach unless you’re standing out there. No sitting possble. Beach chairs too close.
Laura
icon-with Partner
with Partner
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

This property is just exquisite! The service, the food, the cleanliness, the hospitality. It’s one of the best properties we have ever stayed at. High recommend.
Number of reviews per page
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40

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Exterior 4 Palm Heights

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.