Palm Heights

Hotels
10.0
/10
Exceptional
282 reviews

What Guests Say About Their Stay

Michele

10.0
/ 10
My wife and I came to Palm Heights to celebrate my birthday and Maria and the rest of the staff went above and beyond to make our stay unforgettable! The food at Tillie’s is the best on the island and the spa and gym are amazing! We can’t wait to come back

Abigail

10.0
/ 10
This was our 2nd trip to Palm Heights and it was beyond incredible. We cannot wait to return. Thank you PH for always making us feel so special and at home. The staff is incredible. The views and the food are top notch. It’s a little slice of paradise.

Enrique

10.0
/ 10
The staff was amazing. Really made us feel welcomed. Had a great experience.
In the Area
See Map
747 West Bay Road, West Bay, Cayman Islands

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Palm Heights is a good choice when you are visiting West Bay. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Palm Heights Address: Map & Location

747 West Bay Road, West Bay, Cayman Islands
Discover More Places
Lobby Palm Heights
Exterior 2 Palm Heights

Discover More About Palm Heights

General


Near Galleria Plaza

Location


With a stay at Palm Heights in Seven Mile Beach, you'll be on the beach, a 3-minute walk from Seven Mile Beach and a 3-minute drive from Governor's Beach. This beach hotel is 1.7 mi (2.7 km) from Grand Cayman Beaches and 0.3 mi (0.4 km) from Galleria Plaza.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Seven Mile Beach - 0.3 km / 0.2 mi
Galleria Plaza - 0.4 km / 0.3 mi
The Strand Shopping Center - 0.5 km / 0.3 mi
Britannia Golf Course - 1 km / 0.6 mi
Camana Bay Observation Tower - 1 km / 0.6 mi
Camana Bay - 1 km / 0.6 mi
F. J. Harquail Cultural Centre - 1.5 km / 0.9 mi
Governors Square - 1.6 km / 1 mi
Governor's Beach - 1.6 km / 1 mi
National Gallery of the Cayman Islands - 1.7 km / 1.1 mi
North Sound - 1.9 km / 1.2 mi
Grand Cayman Beaches - 2.8 km / 1.7 mi
North Sound Golf Course - 2.8 km / 1.8 mi
Cayman Maritime Treasure Museum - 3 km / 1.9 mi
Port of Georgetown - 3.7 km / 2.3 mi

The nearest major airport is Owen Roberts Intl. Airport (GCM) - 5.8 km / 3.6 mi

Facilities


Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Dining


Grab a bite at Tillie's, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 52 individually decorated guestrooms, featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.

All facilities in Palm Heights

Bar, Cafe and Lounge Palm Heights
Bar, Cafe and Lounge
Swimming Pool Palm Heights
Swimming Pool
Entertainment Facility Palm Heights
Entertainment Facility
Fitness Center Palm Heights
Fitness Center
Common Space Palm Heights
Common Space

Things to Do

  • Outdoor pool
  • Turkish bath
  • Spa
  • Garden
  • Fitness center
  • Library
  • Pool cabanas
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area
  • Safety deposit box

General

  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Braille or raised signage
  • Accessible parking
  • Accessible bathroom

Food and Drinks

  • Breakfast
  • Snack bar

Family-friendly Facilities

  • Toys

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Business Facilities

  • Business facilities

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Palm Heights

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 12:00

Pets

Pets Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 90 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • In-room coffee
  • Pool access
  • Spa access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, By ocean, Contactless check-in is available, Essential workers only - NO
  • Fee for cooked-to-order breakfast: approximately USD 6.5 to 15 for adults, and USD 8 to 20 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Palm Heights
52
Another facilities in Palm Heights
Outdoor pool, Turkish bath, Spa, Garden, Fitness center

Frequently asked question in Palm Heights

What are available facilities at Palm Heights?
There are top facilites at Palm Heights such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Palm Heights?
Check-in time at Palm Heights is staring from From 16:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Palm Heights provide breakfast?
Yes, Palm Heights provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Palm Heights?
Palm Heights is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Palm Heights?
Palm Heights has 52 rooms in total.
See All

More Reviews from Other Guests in Palm Heights

10.0
Exceptional
From 282 reviews
Cleanliness

10.0

Room Comfort

10.0

Service and Facilites

10.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Palm Heights

Number of reviews per page
20
40
Top reviews
marvin
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Most wonderful place in the carribean!
Michele
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

My wife and I came to Palm Heights to celebrate my birthday and Maria and the rest of the staff went above and beyond to make our stay unforgettable! The food at Tillie’s is the best on the island and the spa and gym are amazing! We can’t wait to come back
TED
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great drip coffee in the room, nice friendly staff
Kyle
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Incredible
Amina
icon-Leisure
Leisure
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Amazing friendly clean unique private
Abigail
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

This was our 2nd trip to Palm Heights and it was beyond incredible. We cannot wait to return. Thank you PH for always making us feel so special and at home. The staff is incredible. The views and the food are top notch. It’s a little slice of paradise.
Enrique
icon-with Partner
with Partner
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

The staff was amazing. Really made us feel welcomed. Had a great experience.
jessica
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

One of my favorite hotels I’ve ever stayed at
Sandy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Beautifully curated boutique hotel. The staff were kind and attentive. The variety of food allows you to continually eat at the property without getting bored of it. I would give this place 10/10
Laura
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Couldn’t say enough about this property! It’s beautiful, the staff is the friendliest! Can’t wait to go back!
jacqueline
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Beautiful property. Great service- VERY PRICEY!
Chris
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

5 star hotel. Only issues: The room descriptions are misleading. The majority of one bedrooms “with a balcony” are a sliding door with a 2 feet wide (60cm) walk out - at the widest. You cannot see the beach unless you’re standing out there. No sitting possble. Beach chairs too close.
Laura
icon-with Partner
with Partner
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

This property is just exquisite! The service, the food, the cleanliness, the hospitality. It’s one of the best properties we have ever stayed at. High recommend.
Travis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Unbelievable!! Beautiful quaint boutique. We usually stay at the Ritz but this is a much different experience.
Henry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

The friendly service when you entered the property was so needed especially since for a well needed vacation. Food options was good Loved the fitness facility! Used it twice a day. Will certainly make our way back to Palm Heights.
Riqueza
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

This is a fantastic property with beautiful views, great food and drink, and the very best part of the experience is the service — unparalleled, amazing guest service that rivals anywhere in the world. Wonderful time for me, my mother and two daughters. We will be back!
Carlos M.
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Amazing and most unbelievable stay! Highly recommended.
Kingsley
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

If I could give this review 10 stars I would. My wife and I and another couple spent 5 days here. We didn’t know what to expect … what we experienced was like nothing we’ve experienced at other resorts. The attention to detail of our stay, the friendly staff through the resort, the fantastic food, the accommodations and the overall layout and look of the resort was fantastic. This is a must when traveling to Grand Cayman!!!
Read More
Jerome
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Absolutely wonderful experience for our first time in the Caymans. Every aspect of this hotel is a 5 star experience and the staff really take care of your every need. We also had a rental car and they took care of that with valet service free of charge. Amazing spa which we liked so much that we came back for massages twice. We will definitely be back and there is no other place that we would choose to stay while on Grand Cayman
Read More
Wendy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

The property was beautiful and the location was perfect. The staff is incredible. We will definitely be back!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Palm Heights

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
10.0
Exceptional
From 282 reviews
Cleanliness

10.0

Room Comfort

10.0

Service and Facilites

10.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Palm Heights

Number of reviews per page
20
40
Top reviews
marvin
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Most wonderful place in the carribean!
Michele
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

My wife and I came to Palm Heights to celebrate my birthday and Maria and the rest of the staff went above and beyond to make our stay unforgettable! The food at Tillie’s is the best on the island and the spa and gym are amazing! We can’t wait to come back
TED
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great drip coffee in the room, nice friendly staff
Kyle
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Incredible
Amina
icon-Leisure
Leisure
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Amazing friendly clean unique private
Abigail
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

This was our 2nd trip to Palm Heights and it was beyond incredible. We cannot wait to return. Thank you PH for always making us feel so special and at home. The staff is incredible. The views and the food are top notch. It’s a little slice of paradise.
Enrique
icon-with Partner
with Partner
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

The staff was amazing. Really made us feel welcomed. Had a great experience.
jessica
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

One of my favorite hotels I’ve ever stayed at
Sandy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Beautifully curated boutique hotel. The staff were kind and attentive. The variety of food allows you to continually eat at the property without getting bored of it. I would give this place 10/10
Laura
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Couldn’t say enough about this property! It’s beautiful, the staff is the friendliest! Can’t wait to go back!
jacqueline
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Beautiful property. Great service- VERY PRICEY!
Chris
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

5 star hotel. Only issues: The room descriptions are misleading. The majority of one bedrooms “with a balcony” are a sliding door with a 2 feet wide (60cm) walk out - at the widest. You cannot see the beach unless you’re standing out there. No sitting possble. Beach chairs too close.
Laura
icon-with Partner
with Partner
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

This property is just exquisite! The service, the food, the cleanliness, the hospitality. It’s one of the best properties we have ever stayed at. High recommend.
Travis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Unbelievable!! Beautiful quaint boutique. We usually stay at the Ritz but this is a much different experience.
Henry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

The friendly service when you entered the property was so needed especially since for a well needed vacation. Food options was good Loved the fitness facility! Used it twice a day. Will certainly make our way back to Palm Heights.
Riqueza
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

This is a fantastic property with beautiful views, great food and drink, and the very best part of the experience is the service — unparalleled, amazing guest service that rivals anywhere in the world. Wonderful time for me, my mother and two daughters. We will be back!
Carlos M.
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Amazing and most unbelievable stay! Highly recommended.
Kingsley
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

If I could give this review 10 stars I would. My wife and I and another couple spent 5 days here. We didn’t know what to expect … what we experienced was like nothing we’ve experienced at other resorts. The attention to detail of our stay, the friendly staff through the resort, the fantastic food, the accommodations and the overall layout and look of the resort was fantastic. This is a must when traveling to Grand Cayman!!!
Read More
Jerome
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Absolutely wonderful experience for our first time in the Caymans. Every aspect of this hotel is a 5 star experience and the staff really take care of your every need. We also had a rental car and they took care of that with valet service free of charge. Amazing spa which we liked so much that we came back for massages twice. We will definitely be back and there is no other place that we would choose to stay while on Grand Cayman
Read More
Wendy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

The property was beautiful and the location was perfect. The staff is incredible. We will definitely be back!
Number of reviews per page
20
40