Hotel Costanera Concepcion

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8.6
/10
Very Good
386 reviews

What Guests Say About Their Stay

Havalah

10.0
/ 10
The staff was helpful and kind, housekeeping was incredible (really above and beyond) and the rooms and amenities were all great! Absolutely a great choice and great location for anyone visiting Concepcion and the surrounding areas!

Daniel

10.0
/ 10
Me quedé bien aquí, creo que es la mejor opción de Concepción. El personal es muy amable y les gusta ayudar a sus huéspedes. La comida en la noche es excelente, las habitaciones y sus camas muy cómodas. ¡Gracias!
See translation

Kevin

10.0
/ 10
Nicely kept and presented. AC in room didn’t work but it was repaired promptly. There’s a train next to the building and there are minimal room amenities.
In the Area
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Cochrane Poniente No. 75, Concepción, Concepcion, Región del Biobío, Chile, 4070295

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
note: hotel was previously named Mercure Concepción Hotel Costanera Concepcion is a hotel is located at Concepción. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Costanera Concepcion

Cochrane Poniente No. 75, Concepción, Concepcion, Región del Biobío, Chile, 4070295
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Lobby Hotel Costanera Concepcion
Exterior 2 Hotel Costanera Concepcion

Discover More About Hotel Costanera Concepcion

Discover the Comfort of Mercure Concepción

Planning your next adventure to Chile and looking for a comfortable and well-located base? Mercure Concepción, nestled in the heart of the vibrant Región del Biobío, offers a fantastic option for travellers seeking a blend of modern amenities and local charm. Whether you're exploring the city's rich history, enjoying its natural beauty, or conducting business, this hotel provides a welcoming retreat. Rates at Mercure Concepción start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Mercure Concepción

Mercure Concepción is strategically situated in the bustling city centre of Concepción, a prime location that puts you right in the middle of the action. This area is known for its lively atmosphere, with a fantastic array of local cafes, shops, and cultural attractions just a short stroll away. For those arriving by air, the hotel is conveniently located a reasonable distance from Carriel Sur International Airport (Concepción Airport), with various transport options available to whisk you to your accommodation. Public transport links are also readily accessible, making it easy to explore the wider Región del Biobío and beyond. The surrounding streets offer a dynamic urban experience, perfect for travellers who enjoy being close to the pulse of the city, with easy access to both business districts and leisure activities.

Guest Facilities and Services at Mercure Concepción

Guest facilities at Mercure Concepción are designed to ensure a comfortable and convenient stay for all travellers. You'll find a range of amenities catering to your needs, including a welcoming reception area staffed by friendly and helpful personnel, available around the clock to assist you. For those who enjoy starting their day with a good meal, the hotel often features a breakfast service, providing a delightful way to fuel up before a day of exploration. High-speed Wi-Fi is typically available, keeping you connected throughout your stay. While specific details on fitness centres or other recreational facilities can vary, the hotel generally aims to provide a well-rounded experience. Secure luggage storage is also a common offering, allowing you to make the most of your time without being weighed down.

Room Information and Stay Experience at Mercure Concepción

The Room types of Mercure Concepción are thoughtfully appointed to provide a restful sanctuary after a day of sightseeing or work. Guests can expect clean, well-maintained rooms designed for comfort and relaxation. The hotel typically offers a selection of room configurations to suit different needs, ensuring a pleasant stay. You can anticipate modern amenities, including effective climate control systems to keep you comfortable regardless of the season, ensuring a pleasant temperature in your room. The bathrooms are generally kept to a high standard of cleanliness, providing a refreshing space. While specific room names and exact dimensions are best confirmed directly, the focus is always on providing a comfortable and functional environment for every guest.

Recommended Nearby Dining and Cafes around Mercure Concepción

Concepción is a city with a burgeoning culinary scene, and Mercure Concepción places you in an ideal position to explore it. The streets surrounding the hotel are dotted with charming cafes perfect for your morning coffee fix, perhaps even offering a local take on brunch favourites. You'll find a variety of eateries serving up delicious Chilean cuisine, from hearty traditional dishes to more contemporary fare. Exploring the local markets can also be a treat, offering fresh produce and local delicacies. Whether you're craving a quick bite or a leisurely meal, the area around Mercure Concepción provides ample opportunities to savour the local flavours and experience the vibrant food culture.

Popular Attractions and Activities near Mercure Concepción

The Región del Biobío is rich with attractions, and Mercure Concepción serves as an excellent gateway to discovering them. Within easy reach, you can explore the historic Plaza de la Independencia, the city's central square, perfect for soaking in the local atmosphere. For a dose of culture, the Galería de la Historia de Concepción offers insights into the region's past. Nature lovers will appreciate a visit to the Parque Ecuador, a beautiful urban park offering green spaces and scenic views. A short journey can take you to the stunning coastline, with beaches like Dichato offering a refreshing escape. For a unique experience, consider a trip to the nearby Lota Industrial Heritage Park, a UNESCO World Heritage site that tells the story of Chile's coal mining history. If you are looking for other activities around Mercure Concepción, check out the best deals on Traveloka: Recommended activities in Concepción!

How to Get to Mercure Concepción from the Airport

Navigating your journey from the airport to Mercure Concepción is straightforward, with several convenient options available. For those arriving at Carriel Sur International Airport (Concepción Airport), you can opt for a public metered taxi, which offers a direct and reliable way to reach the hotel. Alternatively, rideshare services are readily available and provide another convenient door-to-door option. While there isn't a direct airport link train or tram service to the immediate vicinity of the hotel, these taxi and rideshare services ensure you can reach your accommodation efficiently. Planning your journey in advance can make your arrival even smoother. For seamless travel, consider booking your Airport transfer service in advance.

Summary of Why You Should Choose Mercure Concepción

Mercure Concepción stands out as an excellent choice for travellers visiting the Región del Biobío, offering a compelling combination of a prime location, comfortable accommodations, and accessible services. Its central position makes it easy to explore the city's attractions, enjoy its dining scene, and connect with local culture. The hotel's commitment to providing a pleasant stay, with well-appointed rooms and helpful staff, ensures a relaxing experience. Here’s a quick summary of why Mercure Concepción is a great pick: * **Prime Location:** Situated in the heart of Concepción, offering easy access to key attractions and amenities. * **Comfortable Stay:** Well-maintained rooms with essential amenities for a relaxing visit. * **Convenient Services:** Friendly and accessible services to enhance your travel experience. Ready to experience the best of Concepción? Check room availability at Mercure Concepción and Book Mercure Concepción today through Traveloka for a seamless booking process. Book budget hotels in Región del Biobío and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Hotel Costanera Concepcion

Entertainment Facility Hotel Costanera Concepcion
Entertainment Facility
Common Space Hotel Costanera Concepcion
Common Space
Lobby Hotel Costanera Concepcion
Lobby
Accommodation Services Hotel Costanera Concepcion
Accommodation Services
Exterior Hotel Costanera Concepcion
Exterior

Food and Drinks

  • Vegetarian meal
  • Buffet breakfast
  • Breakfast
  • Snack bar

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Coffee shop
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Meeting rooms
  • Business facilities

Things to Do

  • Outdoor facilities

Connectivity

  • Free WiFi

General

  • Banquet

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Costanera Concepcion

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 12:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 12:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Costanera Concepcion
138
Another facilities in Hotel Costanera Concepcion
Vegetarian meal, Buffet breakfast, Breakfast, Snack bar, Laundry service

Frequently asked questions about Hotel Costanera Concepcion

What are available facilities at Hotel Costanera Concepcion?
There are top facilites at Hotel Costanera Concepcion such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Costanera Concepcion?
The standard check-in time at Hotel Costanera Concepcion is starting from 15:00 - 12:00 while the latest check-out time is at Before 12:00
Does Hotel Costanera Concepcion provide breakfast?
Yes, Hotel Costanera Concepcion provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Costanera Concepcion?
Hotel Costanera Concepcion has a 3.5-star rating.
How many rooms are available at Hotel Costanera Concepcion?
Hotel Costanera Concepcion has 138.
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Hotel Costanera Concepcion reviews and ratings

8.6
Very Good
From 386 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveller Reviews Hotel Costanera Concepcion

Number of reviews per page
20
40
Top reviews
Havalah
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was helpful and kind, housekeeping was incredible (really above and beyond) and the rooms and amenities were all great! Absolutely a great choice and great location for anyone visiting Concepcion and the surrounding areas!
Ricardo
icon-Business
Business
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Perfecto para viaje de negocios
Daniel
icon-
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Me quedé bien aquí, creo que es la mejor opción de Concepción. El personal es muy amable y les gusta ayudar a sus huéspedes. La comida en la noche es excelente, las habitaciones y sus camas muy cómodas. ¡Gracias!
Angel
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

En la página dicen ser friendly pero hay que pagar 30 mil pesos más Impuesto por noche, igual dicen que tienen estacionamiento y en realidad hay que pagar 9 mil pesos. Por lo demás bien ubicado personal muy amable, comidas Excelente. La nevera en la habitación vacía
Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Nicely kept and presented. AC in room didn’t work but it was repaired promptly. There’s a train next to the building and there are minimal room amenities.
Arturo
icon-with Partner
with Partner
8.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

The first room they give me, had bad smell, i call immediately to the reception and they change me for another room.
Sherry Christine
icon-Leisure
Leisure
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Modern Hotel, Good food, too close to construction and railroad station
Ivan
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Good central hotel to stay at, my experience with the staff was good, they’re were efficient on their job and friendly! Stocked bar and a good hotel restaurant!
Johann
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

Super frienly staff , easy parking
John
icon-with Partner
with Partner
10.0
/10
Reviewed 130 week(s) ago

Hotels.com verified review

Beautiful views, excellent location, spacious room, clean and nicely appointed. Impressive breakfast.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 164 week(s) ago

Hotels.com verified review

Check In was at 3pm instead of 2pm, as most hotels in Chile use to. Paper bin in the bathroom was dirty when we arrive to the room. When you get a shower you'll spread a lot of water in the bathroom floor. Bathroom doesn't have an exhaust fan. Hotel doesn't have Room Service.
Jose
icon-Business
Business
8.0
/10
Reviewed 168 week(s) ago

Hotels.com verified review

Very good service. Clean and nice. Food was ok, but few options in the menu. Breakfast was so-so
Luis
icon-Business
Business
6.0
/10
Reviewed 225 week(s) ago

Hotels.com verified review

The room was dirty, no glasses in the bathroom, food at the restaurant was poor. Service was fine, but would not stay at this place again.
Boris
icon-with Partner
with Partner
6.0
/10
Reviewed 240 week(s) ago

Hotels.com verified review

Hotel esta bien ubicado, pero es ruidoso al estar al lado de la linea del tren, el desayuno es mediocre, al llegar muy lenta la recepción, solo 2 almohadas en la cama, mala limpieza de la habitación
LORENA
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 240 week(s) ago

Expedia Group verified review

Very small rooms, breakfast ok but they have to serve you from a very small buffet
Mark
icon-with Partner
with Partner
6.0
/10
Reviewed 240 week(s) ago

Hotels.com verified review

Disappointing overall. For a brand name hotel like Mercure it was a disappointing. There is no hotel parking and you have to use the public car park next to the hotel and pay. The check in process was the slowest I have ever experienced. The room was ok how not very clean. The bathroom was dirty in the corners. Long hairs everywhere. General maintenance was poor. The entrance from the car park was closed. One of the three lifts was not working- which is frustrating as they are slow and you are only allowed 2 people in the working lifts due to Covid restrictions. Two of four the lobby toilets were out of use. The toilet roll holder was broken in our bathroom. The soap tray in the shower was broken. There was only one drinking glass in a double room. And only one pillow each. Dispute being on the 13 floor the noise from below (trains cars and dogs) was still loud. Overall just disappointing!
Read More
Carlos
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 244 week(s) ago

Expedia Group verified review

Gran lugar para estar, todo el personal muy amable
Hugh
icon-Business
Business
10.0
/10
Reviewed 246 week(s) ago

Expedia Group verified review

The location near downtown and airport was very good. Coffee was good - not the usual Nescafé powder. There was a mixup with my credit card, but the staff corrected it quickly and they were very friendly.
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 266 week(s) ago

Expedia Group verified review

I like room service The hotel is close to the train line so is a bit noisy
Verified traveler
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 282 week(s) ago

Expedia Group verified review

Great place to stay, great location, great service, good food
Number of reviews per page
20
40

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Book Your Stay Now
Bedroom 4 Hotel Costanera Concepcion

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 386 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hotel Costanera Concepcion

Number of reviews per page
20
40
Top reviews
Havalah
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was helpful and kind, housekeeping was incredible (really above and beyond) and the rooms and amenities were all great! Absolutely a great choice and great location for anyone visiting Concepcion and the surrounding areas!
Ricardo
icon-Business
Business
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Perfecto para viaje de negocios
Daniel
icon-
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Me quedé bien aquí, creo que es la mejor opción de Concepción. El personal es muy amable y les gusta ayudar a sus huéspedes. La comida en la noche es excelente, las habitaciones y sus camas muy cómodas. ¡Gracias!
Angel
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

En la página dicen ser friendly pero hay que pagar 30 mil pesos más Impuesto por noche, igual dicen que tienen estacionamiento y en realidad hay que pagar 9 mil pesos. Por lo demás bien ubicado personal muy amable, comidas Excelente. La nevera en la habitación vacía
Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Nicely kept and presented. AC in room didn’t work but it was repaired promptly. There’s a train next to the building and there are minimal room amenities.
Arturo
icon-with Partner
with Partner
8.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

The first room they give me, had bad smell, i call immediately to the reception and they change me for another room.
Sherry Christine
icon-Leisure
Leisure
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Modern Hotel, Good food, too close to construction and railroad station
Ivan
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Good central hotel to stay at, my experience with the staff was good, they’re were efficient on their job and friendly! Stocked bar and a good hotel restaurant!
Johann
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

Super frienly staff , easy parking
John
icon-with Partner
with Partner
10.0
/10
Reviewed 130 week(s) ago

Hotels.com verified review

Beautiful views, excellent location, spacious room, clean and nicely appointed. Impressive breakfast.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 164 week(s) ago

Hotels.com verified review

Check In was at 3pm instead of 2pm, as most hotels in Chile use to. Paper bin in the bathroom was dirty when we arrive to the room. When you get a shower you'll spread a lot of water in the bathroom floor. Bathroom doesn't have an exhaust fan. Hotel doesn't have Room Service.
Jose
icon-Business
Business
8.0
/10
Reviewed 168 week(s) ago

Hotels.com verified review

Very good service. Clean and nice. Food was ok, but few options in the menu. Breakfast was so-so
Luis
icon-Business
Business
6.0
/10
Reviewed 225 week(s) ago

Hotels.com verified review

The room was dirty, no glasses in the bathroom, food at the restaurant was poor. Service was fine, but would not stay at this place again.
Boris
icon-with Partner
with Partner
6.0
/10
Reviewed 240 week(s) ago

Hotels.com verified review

Hotel esta bien ubicado, pero es ruidoso al estar al lado de la linea del tren, el desayuno es mediocre, al llegar muy lenta la recepción, solo 2 almohadas en la cama, mala limpieza de la habitación
LORENA
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 240 week(s) ago

Expedia Group verified review

Very small rooms, breakfast ok but they have to serve you from a very small buffet
Mark
icon-with Partner
with Partner
6.0
/10
Reviewed 240 week(s) ago

Hotels.com verified review

Disappointing overall. For a brand name hotel like Mercure it was a disappointing. There is no hotel parking and you have to use the public car park next to the hotel and pay. The check in process was the slowest I have ever experienced. The room was ok how not very clean. The bathroom was dirty in the corners. Long hairs everywhere. General maintenance was poor. The entrance from the car park was closed. One of the three lifts was not working- which is frustrating as they are slow and you are only allowed 2 people in the working lifts due to Covid restrictions. Two of four the lobby toilets were out of use. The toilet roll holder was broken in our bathroom. The soap tray in the shower was broken. There was only one drinking glass in a double room. And only one pillow each. Dispute being on the 13 floor the noise from below (trains cars and dogs) was still loud. Overall just disappointing!
Read More
Carlos
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 244 week(s) ago

Expedia Group verified review

Gran lugar para estar, todo el personal muy amable
Hugh
icon-Business
Business
10.0
/10
Reviewed 246 week(s) ago

Expedia Group verified review

The location near downtown and airport was very good. Coffee was good - not the usual Nescafé powder. There was a mixup with my credit card, but the staff corrected it quickly and they were very friendly.
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 266 week(s) ago

Expedia Group verified review

I like room service The hotel is close to the train line so is a bit noisy
Verified traveler
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 282 week(s) ago

Expedia Group verified review

Great place to stay, great location, great service, good food
Number of reviews per page
20
40