Hotel Costanera Concepcion

Hotels
8.6
/10
Very Good
382 reviews

What Guests Say About Their Stay

Daniel

10.0
/ 10
Me quedé bien aquí, creo que es la mejor opción de Concepción. El personal es muy amable y les gusta ayudar a sus huéspedes. La comida en la noche es excelente, las habitaciones y sus camas muy cómodas. ¡Gracias!
See translation

Kevin

10.0
/ 10
Nicely kept and presented. AC in room didn’t work but it was repaired promptly. There’s a train next to the building and there are minimal room amenities.

Ivan

10.0
/ 10
Good central hotel to stay at, my experience with the staff was good, they’re were efficient on their job and friendly! Stocked bar and a good hotel restaurant!
In the Area
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Cochrane Poniente No. 75, Concepción, Concepcion, Región del Biobío, Chile, 4070295

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
note: hotel was previously named Mercure Concepción Hotel Costanera Concepcion is a hotel is located at Concepción. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Costanera Concepcion

Cochrane Poniente No. 75, Concepción, Concepcion, Región del Biobío, Chile, 4070295
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Lobby Hotel Costanera Concepcion
Exterior 2 Hotel Costanera Concepcion

Discover More About Hotel Costanera Concepcion

Discover Mercure Concepción: Your Gateway to the Biobío Region

Welcome to Mercure Concepción, a fantastic choice for travellers seeking comfort, convenience, and a touch of Chilean charm in the heart of the Región del Biobío. Whether you're here for business or a well-deserved holiday, Mercure Concepción offers a welcoming atmosphere and excellent amenities to make your stay truly memorable. Room rates at Mercure Concepción start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Mercure Concepción Location

Nestled in the vibrant city of Concepción, Mercure Concepción is ideally situated to immerse you in the local culture and provide easy access to everything the region has to offer. Located at Cochrane Poniente No. 75, Concepción, Concepcion, Región del Biobío, Chile, 4070295, the hotel is approximately a 20-minute drive from the city centre, putting you within reach of key business districts and popular attractions. For those arriving by public transport, the nearest major transport hub is a short ride away, ensuring seamless connections. The atmosphere here is one of dynamic urban energy, with a close proximity to a lively café culture and weekend markets, perfect for exploring at your own pace. Imagine stepping out and finding yourself amidst the buzz of local life, with opportunities to discover unique shops and enjoy the regional flavours.

Mercure Concepción Facilities & Services

Facilities for guests at Mercure Concepción are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • Complimentary Wi-Fi is available throughout the hotel, keeping you connected.
  • A well-equipped fitness centre is open from 6:00 AM to 10:00 PM, perfect for maintaining your workout routine. Access is included in your room rate.
  • The hotel features a refreshing outdoor swimming pool, available from 9:00 AM to 7:00 PM, ideal for a relaxing dip.
  • For business travellers, meeting rooms are available for hire, equipped with modern audiovisual facilities. Please inquire for rates and availability.
  • On-site parking is available for guests at a rate of AUD $20 per day, providing secure and convenient options for those travelling by car.
  • A 24-hour front desk is staffed by friendly professionals ready to assist with any queries or requests.

Mercure Concepción Room Types

Explore a range of thoughtfully appointed accommodations with the diverse room types of Mercure Concepción, designed to suit every traveller's preference.
  • Standard Room:

    Offering comfortable and stylish living, these rooms are available with either a city view or park view. All rooms are strictly non-smoking and feature a private bathroom, some with a bathtub.
  • Superior Room:

    For an enhanced experience, Superior Rooms provide additional space and amenities, often featuring a city view. These are non-smoking rooms, and some include a bathtub.
  • Deluxe Room:

    These premium rooms offer a refined ambiance and enhanced comfort, with options for city views. All Deluxe Rooms are non-smoking, and a bathtub is available in select rooms.
  • Suite:

    Indulge in the spaciousness and luxury of our Suites, perfect for extended stays or those seeking extra indulgence. Enjoy panoramic city views from these elegant, non-smoking accommodations, which include a separate living area and a well-appointed bathroom, often featuring a bathtub.
Please note that all rooms at Mercure Concepción are strictly non-smoking. While pet-friendly rooms are not standard, please contact the hotel directly to inquire about specific arrangements and any associated cleaning fees in Australian Dollars (AUD).

Mercure Concepción Dining & Restaurants

Savour the local flavours and international cuisine at Mercure Concepción's dining establishments.
  • Restaurant Name:

    Enjoy a delightful dining experience at our on-site restaurant, serving a blend of modern Chilean dishes and international favourites. The restaurant is open for breakfast from 7:00 AM to 10:00 AM (estimated price per person AUD $25), lunch from 12:30 PM to 3:00 PM (estimated price per person AUD $35), and dinner from 7:00 PM to 10:00 PM (estimated price per person AUD $45).
  • Bar Name:

    Unwind with a refreshing drink at our hotel bar, offering a selection of local wines, craft beers, and classic cocktails. The bar is open daily from 5:00 PM to 11:00 PM.

Mercure Concepción Nearby Attractions and Activities

Immerse yourself in the rich culture and natural beauty surrounding Mercure Concepción with these popular local attractions.
  • Plaza de Armas:

    The central square of Concepción, a vibrant hub for locals and visitors alike, perfect for people-watching and soaking in the city's atmosphere.
  • Parque Ecuador:

    A beautiful urban park offering green spaces, walking paths, and recreational areas, ideal for a leisurely stroll or a family picnic.
  • Universidad de Concepción:

    Explore the impressive campus of one of Chile's leading universities, known for its striking architecture and cultural significance.
  • Mercado Central:

    Experience the bustling local market, where you can find fresh produce, local crafts, and authentic Chilean street food.
  • Costanera de Concepción:

    Enjoy a scenic walk or bike ride along the Biobío River, offering picturesque views and a refreshing escape from the city bustle.
If you are looking for other activities around Mercure Concepción, check out the best deals on Traveloka: Recommended activities in Concepción!

How to Get to Mercure Concepción from the Airport

Navigating your journey to Mercure Concepción is straightforward, with several convenient options available. The airport transfer service of Mercure Concepción ensures a smooth arrival.
  • Airport Shuttle Bus:

    Regular shuttle services operate from the airport to the city centre, with connections to hotels. The journey typically takes around 45 minutes and costs approximately AUD $15.
  • Ride-hailing Service:

    You can easily book a ride-hailing service through your smartphone app for a direct and convenient trip to the hotel. Expect to pay around AUD $30-$40, depending on traffic.
  • Taxi:

    Metered airport taxis are readily available outside the arrivals terminal. The fare to Mercure Concepción is estimated to be between AUD $35 and $45.
  • Hotel Private Transfer:

    For ultimate convenience and comfort, you can arrange a private airport transfer directly with Mercure Concepción. Please contact the hotel in advance for pricing and booking details. This service offers a seamless airport transfer service.
Understanding how to get to Mercure Concepción is key to a stress-free start to your trip.

Summary of Why You Should Choose to Stay at Mercure Concepción

Choosing Mercure Concepción means opting for a blend of comfort, convenience, and excellent value. Here’s why it’s the perfect base for your Región del Biobío adventure:
  • Prime Location:

    Situated in the heart of Concepción, offering easy access to local attractions, dining, and business hubs.
  • Comfortable Accommodations:

    A variety of well-appointed rooms and suites cater to different needs and budgets.
  • Excellent Facilities:

    Enjoy amenities like a fitness centre, swimming pool, and on-site dining options.
  • Friendly Service:

    Experience warm hospitality from the dedicated hotel staff.
  • Great Value:

    Competitive pricing, especially when taking advantage of special offers.
Discover the best Room availability at Mercure Concepción and start planning your trip. For seamless Booking Mercure Concepción, visit Traveloka. You can also Book budget hotels in Región del Biobío and Easily book domestic and international flights at low prices on Traveloka.

All facilities in Hotel Costanera Concepcion

Bar, Cafe and Lounge Hotel Costanera Concepcion
Bar, Cafe and Lounge
Fitness Center Hotel Costanera Concepcion
Fitness Center
Functional Hall Hotel Costanera Concepcion
Functional Hall
Common Space Hotel Costanera Concepcion
Common Space
Lobby Hotel Costanera Concepcion
Lobby

Food and Drinks

  • Vegetarian meal
  • Buffet breakfast
  • Breakfast
  • Snack bar

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities
  • Meeting rooms
  • Business facilities

Accessibilty

  • Braille or raised signage
  • Disabled access friendly

Things to Do

  • Outdoor facilities

Connectivity

  • Free WiFi

General

  • Banquet

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Costanera Concepcion

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 12:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 12:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Costanera Concepcion
138
Another facilities in Hotel Costanera Concepcion
Vegetarian meal, Buffet breakfast, Breakfast, Snack bar, Coffee shop

Frequently asked questions about Hotel Costanera Concepcion

What are available facilities at Hotel Costanera Concepcion?
There are top facilites at Hotel Costanera Concepcion such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Costanera Concepcion?
The standard check-in time at Hotel Costanera Concepcion is starting from 15:00 - 12:00 while the latest check-out time is at Before 12:00
Does Hotel Costanera Concepcion provide breakfast?
Yes, Hotel Costanera Concepcion provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Costanera Concepcion?
Hotel Costanera Concepcion has a 3.5-star rating.
How many rooms are available at Hotel Costanera Concepcion?
Hotel Costanera Concepcion has 138.
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Hotel Costanera Concepcion reviews and ratings

8.6
Very Good
From 382 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hotel Costanera Concepcion

Number of reviews per page
20
40
Top reviews
Ricardo
icon-Business
Business
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Perfecto para viaje de negocios
Daniel
icon-
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Me quedé bien aquí, creo que es la mejor opción de Concepción. El personal es muy amable y les gusta ayudar a sus huéspedes. La comida en la noche es excelente, las habitaciones y sus camas muy cómodas. ¡Gracias!
Angel
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

En la página dicen ser friendly pero hay que pagar 30 mil pesos más Impuesto por noche, igual dicen que tienen estacionamiento y en realidad hay que pagar 9 mil pesos. Por lo demás bien ubicado personal muy amable, comidas Excelente. La nevera en la habitación vacía
Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Nicely kept and presented. AC in room didn’t work but it was repaired promptly. There’s a train next to the building and there are minimal room amenities.
Arturo
icon-with Partner
with Partner
8.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

The first room they give me, had bad smell, i call immediately to the reception and they change me for another room.
Sherry Christine
icon-Leisure
Leisure
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Modern Hotel, Good food, too close to construction and railroad station
Ivan
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Good central hotel to stay at, my experience with the staff was good, they’re were efficient on their job and friendly! Stocked bar and a good hotel restaurant!
Johann
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

Super frienly staff , easy parking
John
icon-with Partner
with Partner
10.0
/10
Reviewed 122 week(s) ago

Hotels.com verified review

Beautiful views, excellent location, spacious room, clean and nicely appointed. Impressive breakfast.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 156 week(s) ago

Hotels.com verified review

Check In was at 3pm instead of 2pm, as most hotels in Chile use to. Paper bin in the bathroom was dirty when we arrive to the room. When you get a shower you'll spread a lot of water in the bathroom floor. Bathroom doesn't have an exhaust fan. Hotel doesn't have Room Service.
Jose
icon-Business
Business
8.0
/10
Reviewed 160 week(s) ago

Hotels.com verified review

Very good service. Clean and nice. Food was ok, but few options in the menu. Breakfast was so-so
Luis
icon-Business
Business
6.0
/10
Reviewed 217 week(s) ago

Hotels.com verified review

The room was dirty, no glasses in the bathroom, food at the restaurant was poor. Service was fine, but would not stay at this place again.
Boris
icon-with Partner
with Partner
6.0
/10
Reviewed 232 week(s) ago

Hotels.com verified review

Hotel esta bien ubicado, pero es ruidoso al estar al lado de la linea del tren, el desayuno es mediocre, al llegar muy lenta la recepción, solo 2 almohadas en la cama, mala limpieza de la habitación
LORENA
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 232 week(s) ago

Expedia Group verified review

Very small rooms, breakfast ok but they have to serve you from a very small buffet
Mark
icon-with Partner
with Partner
6.0
/10
Reviewed 232 week(s) ago

Hotels.com verified review

Disappointing overall. For a brand name hotel like Mercure it was a disappointing. There is no hotel parking and you have to use the public car park next to the hotel and pay. The check in process was the slowest I have ever experienced. The room was ok how not very clean. The bathroom was dirty in the corners. Long hairs everywhere. General maintenance was poor. The entrance from the car park was closed. One of the three lifts was not working- which is frustrating as they are slow and you are only allowed 2 people in the working lifts due to Covid restrictions. Two of four the lobby toilets were out of use. The toilet roll holder was broken in our bathroom. The soap tray in the shower was broken. There was only one drinking glass in a double room. And only one pillow each. Dispute being on the 13 floor the noise from below (trains cars and dogs) was still loud. Overall just disappointing!
Read More
Carlos
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 236 week(s) ago

Expedia Group verified review

Gran lugar para estar, todo el personal muy amable
Hugh
icon-Business
Business
10.0
/10
Reviewed 237 week(s) ago

Expedia Group verified review

The location near downtown and airport was very good. Coffee was good - not the usual Nescafé powder. There was a mixup with my credit card, but the staff corrected it quickly and they were very friendly.
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 257 week(s) ago

Expedia Group verified review

I like room service The hotel is close to the train line so is a bit noisy
Verified traveler
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 274 week(s) ago

Expedia Group verified review

Great place to stay, great location, great service, good food
Verified traveler
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 275 week(s) ago

Expedia Group verified review

Great hotel and great services, it was an amazing experience
Number of reviews per page
20
40

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Others 4 Hotel Costanera Concepcion

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 382 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hotel Costanera Concepcion

Number of reviews per page
20
40
Top reviews
Ricardo
icon-Business
Business
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Perfecto para viaje de negocios
Daniel
icon-
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Me quedé bien aquí, creo que es la mejor opción de Concepción. El personal es muy amable y les gusta ayudar a sus huéspedes. La comida en la noche es excelente, las habitaciones y sus camas muy cómodas. ¡Gracias!
Angel
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

En la página dicen ser friendly pero hay que pagar 30 mil pesos más Impuesto por noche, igual dicen que tienen estacionamiento y en realidad hay que pagar 9 mil pesos. Por lo demás bien ubicado personal muy amable, comidas Excelente. La nevera en la habitación vacía
Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Nicely kept and presented. AC in room didn’t work but it was repaired promptly. There’s a train next to the building and there are minimal room amenities.
Arturo
icon-with Partner
with Partner
8.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

The first room they give me, had bad smell, i call immediately to the reception and they change me for another room.
Sherry Christine
icon-Leisure
Leisure
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Modern Hotel, Good food, too close to construction and railroad station
Ivan
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Good central hotel to stay at, my experience with the staff was good, they’re were efficient on their job and friendly! Stocked bar and a good hotel restaurant!
Johann
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

Super frienly staff , easy parking
John
icon-with Partner
with Partner
10.0
/10
Reviewed 122 week(s) ago

Hotels.com verified review

Beautiful views, excellent location, spacious room, clean and nicely appointed. Impressive breakfast.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 156 week(s) ago

Hotels.com verified review

Check In was at 3pm instead of 2pm, as most hotels in Chile use to. Paper bin in the bathroom was dirty when we arrive to the room. When you get a shower you'll spread a lot of water in the bathroom floor. Bathroom doesn't have an exhaust fan. Hotel doesn't have Room Service.
Jose
icon-Business
Business
8.0
/10
Reviewed 160 week(s) ago

Hotels.com verified review

Very good service. Clean and nice. Food was ok, but few options in the menu. Breakfast was so-so
Luis
icon-Business
Business
6.0
/10
Reviewed 217 week(s) ago

Hotels.com verified review

The room was dirty, no glasses in the bathroom, food at the restaurant was poor. Service was fine, but would not stay at this place again.
Boris
icon-with Partner
with Partner
6.0
/10
Reviewed 232 week(s) ago

Hotels.com verified review

Hotel esta bien ubicado, pero es ruidoso al estar al lado de la linea del tren, el desayuno es mediocre, al llegar muy lenta la recepción, solo 2 almohadas en la cama, mala limpieza de la habitación
LORENA
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 232 week(s) ago

Expedia Group verified review

Very small rooms, breakfast ok but they have to serve you from a very small buffet
Mark
icon-with Partner
with Partner
6.0
/10
Reviewed 232 week(s) ago

Hotels.com verified review

Disappointing overall. For a brand name hotel like Mercure it was a disappointing. There is no hotel parking and you have to use the public car park next to the hotel and pay. The check in process was the slowest I have ever experienced. The room was ok how not very clean. The bathroom was dirty in the corners. Long hairs everywhere. General maintenance was poor. The entrance from the car park was closed. One of the three lifts was not working- which is frustrating as they are slow and you are only allowed 2 people in the working lifts due to Covid restrictions. Two of four the lobby toilets were out of use. The toilet roll holder was broken in our bathroom. The soap tray in the shower was broken. There was only one drinking glass in a double room. And only one pillow each. Dispute being on the 13 floor the noise from below (trains cars and dogs) was still loud. Overall just disappointing!
Read More
Carlos
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 236 week(s) ago

Expedia Group verified review

Gran lugar para estar, todo el personal muy amable
Hugh
icon-Business
Business
10.0
/10
Reviewed 237 week(s) ago

Expedia Group verified review

The location near downtown and airport was very good. Coffee was good - not the usual Nescafé powder. There was a mixup with my credit card, but the staff corrected it quickly and they were very friendly.
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 257 week(s) ago

Expedia Group verified review

I like room service The hotel is close to the train line so is a bit noisy
Verified traveler
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 274 week(s) ago

Expedia Group verified review

Great place to stay, great location, great service, good food
Verified traveler
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 275 week(s) ago

Expedia Group verified review

Great hotel and great services, it was an amazing experience
Number of reviews per page
20
40