Hotel Costanera Concepcion

Hotels
8.6
/10
Very Good
382 reviews

What Guests Say About Their Stay

Daniel

10.0
/ 10
Me quedé bien aquí, creo que es la mejor opción de Concepción. El personal es muy amable y les gusta ayudar a sus huéspedes. La comida en la noche es excelente, las habitaciones y sus camas muy cómodas. ¡Gracias!
See translation

Kevin

10.0
/ 10
Nicely kept and presented. AC in room didn’t work but it was repaired promptly. There’s a train next to the building and there are minimal room amenities.

Ivan

10.0
/ 10
Good central hotel to stay at, my experience with the staff was good, they’re were efficient on their job and friendly! Stocked bar and a good hotel restaurant!
In the Area
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Cochrane Poniente No. 75, Concepción, Concepcion, Región del Biobío, Chile, 4070295

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
note: hotel was previously named Mercure Concepción Hotel Costanera Concepcion is a hotel is located at Concepción. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Costanera Concepcion

Cochrane Poniente No. 75, Concepción, Concepcion, Región del Biobío, Chile, 4070295
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Lobby Hotel Costanera Concepcion
Exterior 2 Hotel Costanera Concepcion

Discover More About Hotel Costanera Concepcion

Discover Mercure Concepción: Your Gateway to the Biobío Region

Welcome to Mercure Concepción, a premier hotel destination nestled in the heart of Chile's vibrant Región del Biobío. Whether you're visiting for business or leisure, Mercure Concepción offers an unparalleled experience, blending modern comfort with exceptional service. Room rates at Mercure Concepción start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Mercure Concepción Location

Located in the dynamic city of Concepción, specifically in the central district, Mercure Concepción boasts a prime address at Cochrane Poniente No. 75, Concepción, Concepcion, Región del Biobío, Chile, 4070295. This strategic location places you just a short distance from the city center, making it incredibly convenient to explore all that the region has to offer. Situated approximately 15 kilometers from the Carriel Sur International Airport (Concepción Airport), reaching your accommodation is straightforward. The hotel is also easily accessible from major thoroughfares, ensuring a smooth journey for those arriving by car. The atmosphere surrounding Mercure Concepción is one of vibrant urban energy, with proximity to key business districts, cultural sites, and a lively local scene. You'll find yourself within easy reach of important landmarks and amenities, perfect for both quick business trips and extended explorations of the Biobío Region.

Mercure Concepción Facilities & Services

Facilities for guests at Mercure Concepción are designed to cater to every need, ensuring a comfortable and enjoyable stay. Our comprehensive services aim to enhance your experience, whether you're here for work or relaxation.
  • High-Speed Wi-Fi:

    Stay connected with complimentary high-speed internet access throughout the hotel.
  • Fitness Center:

    Maintain your workout routine at our well-equipped gym, open daily from 6:00 AM to 10:00 PM.
  • Outdoor Swimming Pool:

    Relax and unwind by our refreshing outdoor pool, available from 8:00 AM to 8:00 PM.
  • Business Center:

    For our corporate guests, a fully equipped business center is available during business hours.
  • Meeting Rooms:

    Host your next event or meeting in our versatile conference facilities.
  • 24-Hour Front Desk:

    Our dedicated staff is available around the clock to assist you with any requests.
  • Concierge Services:

    Get personalized recommendations and assistance with bookings for tours and activities.
  • On-site Parking:

    Complimentary parking is available for guests, a convenient amenity for those traveling by car.
  • Room Service:

    Enjoy delicious meals in the comfort of your room, available during specified hours.
  • Laundry Services:

    Keep your wardrobe fresh with our efficient laundry and dry-cleaning services.

Mercure Concepción Room Types

Discover a range of comfortable and well-appointed accommodations with the diverse room types of Mercure Concepción. Each room is designed to provide a sanctuary of peace and tranquility after a day of exploring or working.
  • Standard Room:

    Offering comfortable bedding and essential amenities, these rooms are perfect for solo travelers or couples. Available in non-smoking.
  • Superior Room:

    Slightly more spacious, these rooms provide enhanced comfort and may offer city views. Available in non-smoking.
  • Deluxe Room:

    These rooms feature upgraded furnishings and amenities, providing an extra touch of luxury. Some Deluxe Rooms may offer a bathtub. Available in non-smoking.
  • Junior Suite:

    Ideal for those seeking more space and a separate living area, our Junior Suites offer a refined experience. These suites typically include a bathtub. Available in non-smoking.
  • Executive Suite:

    Our most luxurious option, the Executive Suite provides ample space, premium amenities, and often features a separate living room and a well-appointed bathroom with a bathtub. Available in non-smoking.
All rooms are designated as non-smoking to ensure a fresh and healthy environment for all guests.

Mercure Concepción Dining & Restaurants

Savor a culinary journey at Mercure Concepción, where our dining options promise to delight your palate. From casual bites to exquisite meals, we offer a variety of choices to suit every taste.
  • Restaurant Name:

    Our main on-site restaurant offers a delightful breakfast buffet featuring a selection of local and international dishes. Lunch and dinner menus showcase regional Chilean cuisine with fresh, local ingredients. Estimated price per person for dinner: CLP 25,000 - 40,000. Operating hours: Breakfast 6:30 AM - 10:30 AM, Lunch 12:30 PM - 3:00 PM, Dinner 7:00 PM - 10:30 PM.
  • Lobby Bar:

    Perfect for a relaxing evening, our lobby bar serves a range of cocktails, wines, and light snacks. Enjoy a casual atmosphere after a long day. Estimated price per person for drinks and snacks: CLP 10,000 - 20,000. Operating hours: 11:00 AM - 11:00 PM.

Mercure Concepción Nearby Attractions and Activities

Explore the rich culture and natural beauty of the Región del Biobío with these exciting attractions near Mercure Concepción.
  • Plaza de la Independencia:

    The central square of Concepción, a historical and social hub perfect for a leisurely stroll and people-watching.
  • Parque Ecuador:

    A beautiful urban park offering green spaces, walking paths, and recreational areas, ideal for a relaxing afternoon.
  • Universidad de Concepción:

    Visit the impressive campus of one of Chile's most prestigious universities, known for its striking architecture and cultural events.
  • Museo de Historia Natural de Concepción:

    Immerse yourself in the region's natural and cultural heritage at this fascinating museum.
  • Costanera de Concepción:

    Enjoy scenic views along the Biobío River, with walking and cycling paths offering a refreshing outdoor experience.
If you are looking for other activities around Mercure Concepción, check out the best deals on Traveloka: Recommended activities in Concepción!

How to Get to Mercure Concepción from the Airport

Navigating your journey from Carriel Sur International Airport (Concepción Airport) to Mercure Concepción is made easy with several convenient options. The airport transfer service of Mercure Concepción ensures a smooth transition to your accommodation. Here’s how to get to Mercure Concepción:
  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, arrange for the hotel's private airport transfer service. This service can be booked in advance through Traveloka or directly with the hotel. Estimated price: CLP 30,000 - 50,000, depending on vehicle type.
  • Taxi:

    Official airport taxis are readily available outside the arrivals terminal. This is a reliable and direct way to reach the hotel. Estimated price: CLP 20,000 - 35,000. Journey time is approximately 20-30 minutes, depending on traffic.
  • Ride-hailing Service:

    You can also use a ride-hailing service by booking through their respective mobile applications. Pick-up points are usually designated outside the terminal. Estimated price: CLP 15,000 - 30,000.
  • Public Transport:

    While less direct, local buses operate from near the airport towards the city center. You may need to take a short taxi or ride-hailing trip from the bus drop-off point to the hotel. This is the most budget-friendly option but requires more time and navigation.
For seamless travel, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Mercure Concepción

Choosing Mercure Concepción for your stay in the Región del Biobío means opting for comfort, convenience, and exceptional service. With excellent room availability at Mercure Concepción, you're sure to find the perfect accommodation for your needs.
  • Prime Location:

    Situated in the heart of Concepción, offering easy access to business, leisure, and cultural attractions.
  • Modern Amenities:

    Enjoy well-equipped facilities including a fitness center, swimming pool, and business services.
  • Comfortable Rooms:

    A variety of room types designed for relaxation and productivity, with options for stunning views.
  • Exceptional Dining:

    Savor delicious local and international cuisine at our on-site restaurant and bar.
  • Dedicated Service:

    Our friendly and professional staff are committed to making your stay memorable.
Experience the best of Concepción by Booking Mercure Concepción through Traveloka. Discover great deals and ensure a hassle-free trip. Book budget hotels in Región del Biobío and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Hotel Costanera Concepcion

Bar, Cafe and Lounge Hotel Costanera Concepcion
Bar, Cafe and Lounge
Fitness Center Hotel Costanera Concepcion
Fitness Center
Functional Hall Hotel Costanera Concepcion
Functional Hall
Common Space Hotel Costanera Concepcion
Common Space
Lobby Hotel Costanera Concepcion
Lobby

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Vegetarian meal
  • Snack bar

Business Facilities

  • Business facilities
  • Meeting rooms

Things to Do

  • Outdoor facilities

Connectivity

  • Free WiFi

General

  • Banquet

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Costanera Concepcion

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 12:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 12:00 - to 12:00
Available rooms at Hotel Costanera Concepcion
138
Another facilities in Hotel Costanera Concepcion
Coffee shop, Smoke-free area, Safety deposit box, Laundry service, Luggage storage

Frequently asked question in Hotel Costanera Concepcion

What are available facilities at Hotel Costanera Concepcion?
There are top facilites at Hotel Costanera Concepcion such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Costanera Concepcion?
The standard check-in time at Hotel Costanera Concepcion is starting from 15:00 - 12:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Costanera Concepcion?
Hotel Costanera Concepcion is a 3.5-star hotel.
How many rooms are available at Hotel Costanera Concepcion?
Hotel Costanera Concepcion has 138 rooms in total.
Does Hotel Costanera Concepcion provide parking?
Yes, Hotel Costanera Concepcion provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Hotel Costanera Concepcion

8.6
Very Good
From 382 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Costanera Concepcion

Number of reviews per page
20
40
Top reviews
Ricardo
icon-Business
Business
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Perfecto para viaje de negocios
Daniel
icon-
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Me quedé bien aquí, creo que es la mejor opción de Concepción. El personal es muy amable y les gusta ayudar a sus huéspedes. La comida en la noche es excelente, las habitaciones y sus camas muy cómodas. ¡Gracias!
Angel
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

En la página dicen ser friendly pero hay que pagar 30 mil pesos más Impuesto por noche, igual dicen que tienen estacionamiento y en realidad hay que pagar 9 mil pesos. Por lo demás bien ubicado personal muy amable, comidas Excelente. La nevera en la habitación vacía
Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Nicely kept and presented. AC in room didn’t work but it was repaired promptly. There’s a train next to the building and there are minimal room amenities.
Arturo
icon-with Partner
with Partner
8.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

The first room they give me, had bad smell, i call immediately to the reception and they change me for another room.
Sherry Christine
icon-Leisure
Leisure
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Modern Hotel, Good food, too close to construction and railroad station
Ivan
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Good central hotel to stay at, my experience with the staff was good, they’re were efficient on their job and friendly! Stocked bar and a good hotel restaurant!
Johann
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Super frienly staff , easy parking
John
icon-with Partner
with Partner
10.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

Beautiful views, excellent location, spacious room, clean and nicely appointed. Impressive breakfast.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 156 week(s) ago

Hotels.com verified review

Check In was at 3pm instead of 2pm, as most hotels in Chile use to. Paper bin in the bathroom was dirty when we arrive to the room. When you get a shower you'll spread a lot of water in the bathroom floor. Bathroom doesn't have an exhaust fan. Hotel doesn't have Room Service.
Jose
icon-Business
Business
8.0
/10
Reviewed 160 week(s) ago

Hotels.com verified review

Very good service. Clean and nice. Food was ok, but few options in the menu. Breakfast was so-so
Luis
icon-Business
Business
6.0
/10
Reviewed 216 week(s) ago

Hotels.com verified review

The room was dirty, no glasses in the bathroom, food at the restaurant was poor. Service was fine, but would not stay at this place again.
Boris
icon-with Partner
with Partner
6.0
/10
Reviewed 231 week(s) ago

Hotels.com verified review

Hotel esta bien ubicado, pero es ruidoso al estar al lado de la linea del tren, el desayuno es mediocre, al llegar muy lenta la recepción, solo 2 almohadas en la cama, mala limpieza de la habitación
LORENA
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 231 week(s) ago

Expedia Group verified review

Very small rooms, breakfast ok but they have to serve you from a very small buffet
Mark
icon-with Partner
with Partner
6.0
/10
Reviewed 231 week(s) ago

Hotels.com verified review

Disappointing overall. For a brand name hotel like Mercure it was a disappointing. There is no hotel parking and you have to use the public car park next to the hotel and pay. The check in process was the slowest I have ever experienced. The room was ok how not very clean. The bathroom was dirty in the corners. Long hairs everywhere. General maintenance was poor. The entrance from the car park was closed. One of the three lifts was not working- which is frustrating as they are slow and you are only allowed 2 people in the working lifts due to Covid restrictions. Two of four the lobby toilets were out of use. The toilet roll holder was broken in our bathroom. The soap tray in the shower was broken. There was only one drinking glass in a double room. And only one pillow each. Dispute being on the 13 floor the noise from below (trains cars and dogs) was still loud. Overall just disappointing!
Read More
Carlos
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 235 week(s) ago

Expedia Group verified review

Gran lugar para estar, todo el personal muy amable
Hugh
icon-Business
Business
10.0
/10
Reviewed 237 week(s) ago

Expedia Group verified review

The location near downtown and airport was very good. Coffee was good - not the usual Nescafé powder. There was a mixup with my credit card, but the staff corrected it quickly and they were very friendly.
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 257 week(s) ago

Expedia Group verified review

I like room service The hotel is close to the train line so is a bit noisy
Verified traveler
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 273 week(s) ago

Expedia Group verified review

Great place to stay, great location, great service, good food
Verified traveler
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 274 week(s) ago

Expedia Group verified review

Great hotel and great services, it was an amazing experience
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Costanera Concepcion

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 382 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Costanera Concepcion

Number of reviews per page
20
40
Top reviews
Ricardo
icon-Business
Business
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Perfecto para viaje de negocios
Daniel
icon-
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Me quedé bien aquí, creo que es la mejor opción de Concepción. El personal es muy amable y les gusta ayudar a sus huéspedes. La comida en la noche es excelente, las habitaciones y sus camas muy cómodas. ¡Gracias!
Angel
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

En la página dicen ser friendly pero hay que pagar 30 mil pesos más Impuesto por noche, igual dicen que tienen estacionamiento y en realidad hay que pagar 9 mil pesos. Por lo demás bien ubicado personal muy amable, comidas Excelente. La nevera en la habitación vacía
Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Nicely kept and presented. AC in room didn’t work but it was repaired promptly. There’s a train next to the building and there are minimal room amenities.
Arturo
icon-with Partner
with Partner
8.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

The first room they give me, had bad smell, i call immediately to the reception and they change me for another room.
Sherry Christine
icon-Leisure
Leisure
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Modern Hotel, Good food, too close to construction and railroad station
Ivan
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Good central hotel to stay at, my experience with the staff was good, they’re were efficient on their job and friendly! Stocked bar and a good hotel restaurant!
Johann
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Super frienly staff , easy parking
John
icon-with Partner
with Partner
10.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

Beautiful views, excellent location, spacious room, clean and nicely appointed. Impressive breakfast.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 156 week(s) ago

Hotels.com verified review

Check In was at 3pm instead of 2pm, as most hotels in Chile use to. Paper bin in the bathroom was dirty when we arrive to the room. When you get a shower you'll spread a lot of water in the bathroom floor. Bathroom doesn't have an exhaust fan. Hotel doesn't have Room Service.
Jose
icon-Business
Business
8.0
/10
Reviewed 160 week(s) ago

Hotels.com verified review

Very good service. Clean and nice. Food was ok, but few options in the menu. Breakfast was so-so
Luis
icon-Business
Business
6.0
/10
Reviewed 216 week(s) ago

Hotels.com verified review

The room was dirty, no glasses in the bathroom, food at the restaurant was poor. Service was fine, but would not stay at this place again.
Boris
icon-with Partner
with Partner
6.0
/10
Reviewed 231 week(s) ago

Hotels.com verified review

Hotel esta bien ubicado, pero es ruidoso al estar al lado de la linea del tren, el desayuno es mediocre, al llegar muy lenta la recepción, solo 2 almohadas en la cama, mala limpieza de la habitación
LORENA
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 231 week(s) ago

Expedia Group verified review

Very small rooms, breakfast ok but they have to serve you from a very small buffet
Mark
icon-with Partner
with Partner
6.0
/10
Reviewed 231 week(s) ago

Hotels.com verified review

Disappointing overall. For a brand name hotel like Mercure it was a disappointing. There is no hotel parking and you have to use the public car park next to the hotel and pay. The check in process was the slowest I have ever experienced. The room was ok how not very clean. The bathroom was dirty in the corners. Long hairs everywhere. General maintenance was poor. The entrance from the car park was closed. One of the three lifts was not working- which is frustrating as they are slow and you are only allowed 2 people in the working lifts due to Covid restrictions. Two of four the lobby toilets were out of use. The toilet roll holder was broken in our bathroom. The soap tray in the shower was broken. There was only one drinking glass in a double room. And only one pillow each. Dispute being on the 13 floor the noise from below (trains cars and dogs) was still loud. Overall just disappointing!
Read More
Carlos
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 235 week(s) ago

Expedia Group verified review

Gran lugar para estar, todo el personal muy amable
Hugh
icon-Business
Business
10.0
/10
Reviewed 237 week(s) ago

Expedia Group verified review

The location near downtown and airport was very good. Coffee was good - not the usual Nescafé powder. There was a mixup with my credit card, but the staff corrected it quickly and they were very friendly.
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 257 week(s) ago

Expedia Group verified review

I like room service The hotel is close to the train line so is a bit noisy
Verified traveler
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 273 week(s) ago

Expedia Group verified review

Great place to stay, great location, great service, good food
Verified traveler
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 274 week(s) ago

Expedia Group verified review

Great hotel and great services, it was an amazing experience
Number of reviews per page
20
40