What do past guests say about Hotel Costanera Concepcion?

Hotel Costanera Concepcion is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Hotel Costanera Concepcion

Name: Hotel Costanera Concepcion
Address: Cochrane Poniente No. 75, Concepción, Concepcion, Región del Biobío, Chile, 4070295, Cochrane Poniente No. 75, Región del Biobío, 4070295, Chile
Rating: 8.6

Hotels

8.6

/10

Very Good

382 reviews

What Guests Say About Their Stay

Daniel

10.0

/ 10

Me quedé bien aquí, creo que es la mejor opción de Concepción. El personal es muy amable y les gusta ayudar a sus huéspedes. La comida en la noche es excelente, las habitaciones y sus camas muy cómodas. ¡Gracias!

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Kevin

10.0

/ 10

Nicely kept and presented. AC in room didn’t work but it was repaired promptly. There’s a train next to the building and there are minimal room amenities.

Ivan

10.0

/ 10

Good central hotel to stay at, my experience with the staff was good, they’re were efficient on their job and friendly! Stocked bar and a good hotel restaurant!

In the Area

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Cochrane Poniente No. 75, Concepción, Concepcion, Región del Biobío, Chile, 4070295

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

note: hotel was previously named Mercure Concepción Hotel Costanera Concepcion is a hotel is located at Concepción. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hotel Costanera Concepcion

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What's around Hotel Costanera Concepcion

Cochrane Poniente No. 75, Concepción, Concepcion, Región del Biobío, Chile, 4070295

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Discover More About Hotel Costanera Concepcion

General

Near Happyland

Location

Located in Concepción, Hotel Costanera Concepcion is within a 15-minute walk of Happyland and Catedral de la Santisima Concepcion. This hotel is 1.8 mi (2.9 km) from Galeria de la Historia and 1.8 mi (2.9 km) from Plaza de la Independencia.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Happyland - 0.8 km / 0.5 mi
Catedral de la Santisima Concepcion - 1.2 km / 0.8 mi
Plaza de la Independencia - 1.3 km / 0.8 mi
Parque Ecuador - 1.6 km / 1 mi
Galeria de la Historia - 1.7 km / 1.1 mi
Cerro Caracol - 1.9 km / 1.2 mi
Casa del Arte - 2.1 km / 1.3 mi
University of Concepcion - 2.5 km / 1.6 mi
Universidad San Sebastián - 3.3 km / 2.1 mi
Estadio Municipal de Concepcion - 4.3 km / 2.7 mi
Parque Pedro del Rio Zanartu - 7.3 km / 4.5 mi
Centro Cultural de Hualpén - 8.2 km / 5.1 mi
Mallplaza Trébol - 8.5 km / 5.3 mi
Suractivo - 8.7 km / 5.4 mi
Casino Marina del Sol - 10.3 km / 6.4 mi

The nearest major airport is Concepcion (CCP-Carriel Sur) - 9.7 km / 6 mi

Facilities

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.

Business Facilities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is available for a surcharge.

Dining

Grab a bite to eat at Hemisferio, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Rooms

Make yourself at home in one of the 138 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Costanera Concepcion

Bar, Cafe and Lounge

Fitness Center

Functional Hall

Common Space

Lobby

Public Facilities

Coffee shop
Elevator
Smoke-free area
Safety deposit box

Hotel Services

Laundry service
Luggage storage
24-hour Receptionist
Concierge

Food and Drinks

Vegetarian meal
Snack bar

Business Facilities

Business facilities
Meeting rooms

Things to Do

Outdoor facilities

Connectivity

Free WiFi

General

Banquet

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Hotel Costanera Concepcion

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 12:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room

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General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 12:00 - to 12:00
Available rooms at Hotel Costanera Concepcion	138
Another facilities in Hotel Costanera Concepcion	Coffee shop, Smoke-free area, Safety deposit box, Laundry service, Luggage storage

Frequently asked question in Hotel Costanera Concepcion

What are available facilities at Hotel Costanera Concepcion?

There are top facilites at Hotel Costanera Concepcion such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Costanera Concepcion?

The standard check-in time at Hotel Costanera Concepcion is starting from 15:00 - 12:00 while the latest check-out time is at Before 12:00

What is the star rating of Hotel Costanera Concepcion

Hotel Costanera Concepcion has a 3.5-star rating.

How many rooms are available at Hotel Costanera Concepcion

Hotel Costanera Concepcion has 138.

Are there any parking spots at Hotel Costanera Concepcion ?

Yes: Yes, there are parking spots at Hotel Costanera Concepcion

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More Reviews from Other Guests in Hotel Costanera Concepcion

Overall Ratings & Reviews Hotel Costanera Concepcion

Other sources (382)

8.6

Very Good

From 382 reviews

Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.8

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Traveler Reviews Hotel Costanera Concepcion

Number of reviews per page

Top reviews

Ricardo

Business

8.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Perfecto para viaje de negocios

Daniel

10.0

/10

Reviewed 56 week(s) ago

Hotels.com verified review

Angel

Friends and Family Family

6.0

/10

Reviewed 73 week(s) ago

Hotels.com verified review

En la página dicen ser friendly pero hay que pagar 30 mil pesos más Impuesto por noche, igual dicen que tienen estacionamiento y en realidad hay que pagar 9 mil pesos. Por lo demás bien ubicado personal muy amable, comidas Excelente. La nevera en la habitación vacía

Kevin

Leisure with Partner

10.0

/10

Reviewed 77 week(s) ago

Expedia Group verified review

Nicely kept and presented. AC in room didn’t work but it was repaired promptly. There’s a train next to the building and there are minimal room amenities.

Arturo

with Partner

8.0

/10

Reviewed 77 week(s) ago

Hotels.com verified review

The first room they give me, had bad smell, i call immediately to the reception and they change me for another room.

Sherry Christine

Leisure

10.0

/10

Reviewed 84 week(s) ago

Expedia Group verified review

Modern Hotel, Good food, too close to construction and railroad station

Ivan

Business and Leisure

10.0

/10

Reviewed 87 week(s) ago

Expedia Group verified review

Good central hotel to stay at, my experience with the staff was good, they’re were efficient on their job and friendly! Stocked bar and a good hotel restaurant!

Johann

Friends and Family Family

10.0

/10

Reviewed 107 week(s) ago

Hotels.com verified review

Super frienly staff , easy parking

John

with Partner

10.0

/10

Reviewed 121 week(s) ago

Hotels.com verified review

Beautiful views, excellent location, spacious room, clean and nicely appointed. Impressive breakfast.

Verified traveler

Friends and Family Family

8.0

/10

Reviewed 156 week(s) ago

Hotels.com verified review

Check In was at 3pm instead of 2pm, as most hotels in Chile use to. Paper bin in the bathroom was dirty when we arrive to the room. When you get a shower you'll spread a lot of water in the bathroom floor. Bathroom doesn't have an exhaust fan. Hotel doesn't have Room Service.

Jose

Business

8.0

/10

Reviewed 160 week(s) ago

Hotels.com verified review

Very good service. Clean and nice. Food was ok, but few options in the menu. Breakfast was so-so

Luis

Business

6.0

/10

Reviewed 216 week(s) ago

Hotels.com verified review

The room was dirty, no glasses in the bathroom, food at the restaurant was poor. Service was fine, but would not stay at this place again.

Boris

with Partner

6.0

/10

Reviewed 231 week(s) ago

Hotels.com verified review

Hotel esta bien ubicado, pero es ruidoso al estar al lado de la linea del tren, el desayuno es mediocre, al llegar muy lenta la recepción, solo 2 almohadas en la cama, mala limpieza de la habitación

LORENA

Leisure with Partner

4.0

/10

Reviewed 231 week(s) ago

Expedia Group verified review

Very small rooms, breakfast ok but they have to serve you from a very small buffet

Mark

with Partner

6.0

/10

Reviewed 232 week(s) ago

Hotels.com verified review

Disappointing overall. For a brand name hotel like Mercure it was a disappointing. There is no hotel parking and you have to use the public car park next to the hotel and pay. The check in process was the slowest I have ever experienced. The room was ok how not very clean. The bathroom was dirty in the corners. Long hairs everywhere. General maintenance was poor. The entrance from the car park was closed. One of the three lifts was not working- which is frustrating as they are slow and you are only allowed 2 people in the working lifts due to Covid restrictions. Two of four the lobby toilets were out of use. The toilet roll holder was broken in our bathroom. The soap tray in the shower was broken. There was only one drinking glass in a double room. And only one pillow each. Dispute being on the 13 floor the noise from below (trains cars and dogs) was still loud. Overall just disappointing!

Carlos

Leisure Family

10.0

/10

Reviewed 235 week(s) ago

Expedia Group verified review

Gran lugar para estar, todo el personal muy amable

Hugh

Business

10.0

/10

Reviewed 237 week(s) ago

Expedia Group verified review

The location near downtown and airport was very good. Coffee was good - not the usual Nescafé powder. There was a mixup with my credit card, but the staff corrected it quickly and they were very friendly.

Verified traveler

Business

6.0

/10

Reviewed 257 week(s) ago

Expedia Group verified review

I like room service The hotel is close to the train line so is a bit noisy

Verified traveler

Business with Partner

10.0

/10

Reviewed 273 week(s) ago

Expedia Group verified review

Great place to stay, great location, great service, good food

Verified traveler

Business with Partner

10.0

/10

Reviewed 275 week(s) ago

Expedia Group verified review

Great hotel and great services, it was an amazing experience

Number of reviews per page

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Disclaimer

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