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  5. Hotel in Four Points by Sheraton Shenzhen
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8.2
/10
Very Good
569 reviews

What Guests Say About Their Stay

Joel

10.0
/ 10
Great experience! The staff are amiable,the room is clean the over all facility is presentable and it’s near Hongkong Border. We are satisfied with our stay.

Steven

10.0
/ 10
Hotel property location are safe, quiet and shuttle bus to transit station. Very nice breakfast if you purchase with your reservation

GURUPRASADJEEVAN

10.0
/ 10
Close to city down town and Free trade zone, location is very ideal. People eround are very friendly and many were eager to help even when they knew little English. Front office was very helpful and communication in English was comforting.
In the Area
See Map
5 Guihua Road, Futian Free Trade Zone, Shenzhen, Guangdong, China, 518038

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Four Points by Sheraton Shenzhen is a good choice when you are visiting Shenzhen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Four Points by Sheraton Shenzhen

5 Guihua Road, Futian Free Trade Zone, Shenzhen, Guangdong, China, 518038
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Discover More About Four Points by Sheraton Shenzhen

Location


Staying at Four Points by Sheraton Shenzhen is a good choice when you are visiting Shenzhen.

About Four Points by Sheraton Shenzhen

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Four Points by Sheraton Shenzhen exclusively for you.

Four Points by Sheraton Shenzhen is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Four Points by Sheraton Shenzhen.

All facilities in Four Points by Sheraton Shenzhen

Others Four Points by Sheraton Shenzhen
Others

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Lockers
  • Swimming pool
  • Smoking area
  • Banquet
  • Reception hall
  • Parking (surcharge)

Things to Do

  • Romantic proposal packages
  • Beach umbrella
  • Outdoor pool
  • Health club
  • Garden

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Safety deposit box

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Conference rooms
  • Computer station

Food and Drinks

  • Bar
  • Breakfast

Nearby Facilities

  • Hair salon
  • ATM/Banking

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Four Points by Sheraton Shenzhen

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately CNY 208 for adults and CNY 104 for children
  • Self parking fee: CNY 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 233.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Mobile payment options include: Alipay and WeChat Pay
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 12:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 12:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Four Points by Sheraton Shenzhen
438
Number of floors in Four Points by Sheraton Shenzhen
28
Another facilities in Four Points by Sheraton Shenzhen
Laundry service, Multilingual staff, Wedding service, Luggage storage, Express check-out

Frequently asked questions about Four Points by Sheraton Shenzhen

What are available facilities at Four Points by Sheraton Shenzhen?
There are top facilites at Four Points by Sheraton Shenzhen such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Four Points by Sheraton Shenzhen?
The standard check-in time at Four Points by Sheraton Shenzhen is starting from 15:00 - 12:00 while the latest check-out time is at Before 12:00
Does Four Points by Sheraton Shenzhen provide breakfast?
Yes, Four Points by Sheraton Shenzhen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Four Points by Sheraton Shenzhen?
Four Points by Sheraton Shenzhen has a 4.0-star rating.
How many floors does Four Points by Sheraton Shenzhen have?
Four Points by Sheraton Shenzhen has 28.
See All

Four Points by Sheraton Shenzhen reviews and ratings

8.2
Very Good
From 566 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

7.2

Service and Facilites

8.2

Sort by
Most Relevant
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Traveller Reviews Four Points by Sheraton Shenzhen

Number of reviews per page
20
40
Top reviews
GAUTAM
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Its a great hotel to stay in.. definitely recommended
Harkaran
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Hotel room was not very clean with stain on sheets carpets and curtains. The bathroom fixtures were loose and the hotel overall is in need of a refurb. The room also had a smell of tobacco. Breakfast was good, lots of choice.
Rohan
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Place was quite dated and janky. Black Mold in the bathroom. Carpets were not clean. Wifi was super slow. shower curtain broke off and fell a day before I was leaving. One of the lamp plugs was broken with wires exposed and was live. Luckily I noticed it and unplugged it. Reception desk barely spoke any english (Yes I know I was in another country, but if it's a sheraton name and they're catering to foreign visitors, they should have at least a couple people that understand the language). Translation apps were hard to use for specific questions. Had to figure it out myself. staff was all young kids (Teenagers, or barely in their 20s and had no idea what I was asking for). There was only one guy named Bruce that was helpful, but I was on my own when he was not working. Other than breakfast, the food was not good at all. The lobby restaurant had limited options. It's far away from other food choices and unless you understand the language, the food delivery app was impossible to use. hotel is not located in any walkable area so you had to take a 15 min taxi ride to get to any major populated areas.
Read More
Vassily
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Comfortable
Srujan Babu
icon-Business
Business
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Not a good variety of restaurants in the area, very limited to local Chinese foods only
Weiyao
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

room is OK
CHAUYU
8.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

The room is old but comfortable
Joel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Great experience! The staff are amiable,the room is clean the over all facility is presentable and it’s near Hongkong Border. We are satisfied with our stay.
John
icon-Business
Business
4.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Older property. Needs real renovation. Very nice staff. They sort of speak English, but really try to be helpful.
Adrian
icon-Business
Business
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

good for a business trip
Emanuel
icon-Business
Business
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Late checkout available.
Nandita
icon-Business
Business
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Overall Good
Yee Fatt
icon-Business
Business
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Great service
Pansy
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

A bit far away from subway.
Steven
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Hotel property location are safe, quiet and shuttle bus to transit station. Very nice breakfast if you purchase with your reservation
GURUPRASADJEEVAN
icon-Business
Business
10.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

Close to city down town and Free trade zone, location is very ideal. People eround are very friendly and many were eager to help even when they knew little English. Front office was very helpful and communication in English was comforting.
Baron
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Hotel appears to be upscale on surface, but the overall property and rooms have been poorly maintained, with many of the surfaces deteriorating. Pool was nice. Gym has good equipment, especially with ample free weights. Hotel breakfast was decent, especially for the good price. Location was ok, with local dining options within a 5-10 minute walk. Hotel was close to the Shenzhen/Hong Kong border MTR station, about a 15 minute walk. I would stay at this hotel again given if I need to stay close to the Hong Kong border and the prices were reasonable.
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EE LING
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Friendly staff
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 227 week(s) ago

Hotels.com verified review

The hotel is a bit outdated. It sits at the border of China mainland and Hong Kong
Ngai Lui
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 280 week(s) ago

Hotels.com verified review

So much better than the last time I stayed at a Sheraton some 10 years ago. Will surely return to it next time. The Chinese restaurant in this hotel has fantastic service and food. After eating there, my family doesn't want to eat anywhere else in the city. We ended up dining there every day throughout our period of stay.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Four Points by Sheraton Shenzhen

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 566 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

7.2

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Four Points by Sheraton Shenzhen

Number of reviews per page
20
40
Top reviews
GAUTAM
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Its a great hotel to stay in.. definitely recommended
Harkaran
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Hotel room was not very clean with stain on sheets carpets and curtains. The bathroom fixtures were loose and the hotel overall is in need of a refurb. The room also had a smell of tobacco. Breakfast was good, lots of choice.
Rohan
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Place was quite dated and janky. Black Mold in the bathroom. Carpets were not clean. Wifi was super slow. shower curtain broke off and fell a day before I was leaving. One of the lamp plugs was broken with wires exposed and was live. Luckily I noticed it and unplugged it. Reception desk barely spoke any english (Yes I know I was in another country, but if it's a sheraton name and they're catering to foreign visitors, they should have at least a couple people that understand the language). Translation apps were hard to use for specific questions. Had to figure it out myself. staff was all young kids (Teenagers, or barely in their 20s and had no idea what I was asking for). There was only one guy named Bruce that was helpful, but I was on my own when he was not working. Other than breakfast, the food was not good at all. The lobby restaurant had limited options. It's far away from other food choices and unless you understand the language, the food delivery app was impossible to use. hotel is not located in any walkable area so you had to take a 15 min taxi ride to get to any major populated areas.
Read More
Vassily
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Comfortable
Srujan Babu
icon-Business
Business
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Not a good variety of restaurants in the area, very limited to local Chinese foods only
Weiyao
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

room is OK
CHAUYU
8.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

The room is old but comfortable
Joel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Great experience! The staff are amiable,the room is clean the over all facility is presentable and it’s near Hongkong Border. We are satisfied with our stay.
John
icon-Business
Business
4.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Older property. Needs real renovation. Very nice staff. They sort of speak English, but really try to be helpful.
Adrian
icon-Business
Business
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

good for a business trip
Emanuel
icon-Business
Business
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Late checkout available.
Nandita
icon-Business
Business
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Overall Good
Yee Fatt
icon-Business
Business
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Great service
Pansy
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

A bit far away from subway.
Steven
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Hotel property location are safe, quiet and shuttle bus to transit station. Very nice breakfast if you purchase with your reservation
GURUPRASADJEEVAN
icon-Business
Business
10.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

Close to city down town and Free trade zone, location is very ideal. People eround are very friendly and many were eager to help even when they knew little English. Front office was very helpful and communication in English was comforting.
Baron
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Hotel appears to be upscale on surface, but the overall property and rooms have been poorly maintained, with many of the surfaces deteriorating. Pool was nice. Gym has good equipment, especially with ample free weights. Hotel breakfast was decent, especially for the good price. Location was ok, with local dining options within a 5-10 minute walk. Hotel was close to the Shenzhen/Hong Kong border MTR station, about a 15 minute walk. I would stay at this hotel again given if I need to stay close to the Hong Kong border and the prices were reasonable.
Read More
EE LING
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Friendly staff
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 227 week(s) ago

Hotels.com verified review

The hotel is a bit outdated. It sits at the border of China mainland and Hong Kong
Ngai Lui
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 280 week(s) ago

Hotels.com verified review

So much better than the last time I stayed at a Sheraton some 10 years ago. Will surely return to it next time. The Chinese restaurant in this hotel has fantastic service and food. After eating there, my family doesn't want to eat anywhere else in the city. We ended up dining there every day throughout our period of stay.
Number of reviews per page
20
40