Four Points by Sheraton Shenzhen

Hotels
8.2
/10

Very Good

552 reviews

What Guests Say About Their Stay

Steven
10.0
/ 10
Hotel property location are safe, quiet and shuttle bus to transit station. Very nice breakfast if you purchase with your reservation
GURUPRASADJEEVAN
10.0
/ 10
Close to city down town and Free trade zone, location is very ideal. People eround are very friendly and many were eager to help even when they knew little English. Front office was very helpful and communication in English was comforting.
Verified traveler
10.0
/ 10
The hotel is a bit outdated. It sits at the border of China mainland and Hong Kong
In the Area
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5 Guihua Road, Futian Free Trade Zone, Futian Qu, Shenzhen, Guangdong, China, 518038

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Four Points by Sheraton Shenzhen is a good choice when you are visiting Futian Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Four Points by Sheraton Shenzhen

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5 Guihua Road, Futian Free Trade Zone, Futian Qu, Shenzhen, Guangdong, China, 518038
Others Four Points by Sheraton Shenzhen
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Discover More About Four Points by Sheraton Shenzhen

Location


Staying at Four Points by Sheraton Shenzhen is a good choice when you are visiting Futian Qu.

About Four Points by Sheraton Shenzhen

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Four Points by Sheraton Shenzhen exclusively for you.

Four Points by Sheraton Shenzhen is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Four Points by Sheraton Shenzhen.

All facilities in Four Points by Sheraton Shenzhen

Others Four Points by Sheraton Shenzhen
Others

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Lockers
  • Swimming pool
  • Smoking area
  • Banquet
  • Reception hall
  • Parking (surcharge)

Things to Do

  • Romantic proposal packages
  • Beach umbrella
  • Outdoor pool
  • Health club
  • Garden

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Safety deposit box

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Conference rooms
  • Computer station

Food and Drinks

  • Bar
  • Breakfast

Nearby Facilities

  • Hair salon
  • ATM/Banking

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Four Points by Sheraton Shenzhen

Important Note
  • Fee for buffet breakfast: approximately CNY 208 for adults and CNY 104 for children
  • Self parking fee: CNY 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 233 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Mobile payment options include: Alipay and WeChat Pay
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher and outdoor lighting
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Four Points by Sheraton Shenzhen
438
Number of floors in Four Points by Sheraton Shenzhen
28
Another facilities in Four Points by Sheraton Shenzhen
Laundry service, Multilingual staff, Wedding service, Luggage storage, Express check-out

Frequently asked question in Four Points by Sheraton Shenzhen

What are available facilities at Four Points by Sheraton Shenzhen?
There are top facilites at Four Points by Sheraton Shenzhen such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Four Points by Sheraton Shenzhen?
The standard check-in time at Four Points by Sheraton Shenzhen is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Four Points by Sheraton Shenzhen provide breakfast?
Yes, Four Points by Sheraton Shenzhen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Four Points by Sheraton Shenzhen

8.2
Very Good

From 552 reviews

Cleanliness

8.2

Room Comfort

8.0

Location

7.2

Service and Facilites

8.2

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Traveler Reviews Four Points by Sheraton Shenzhen

Number of reviews per page
20
40
Top reviews
Nandita
icon-Business
Business

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Overall Good
Yee Fatt
icon-Business
Business

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Great service
Pansy
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

A bit far away from subway.
Steven
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 50 week(s) ago

Expedia Group verified review

Hotel property location are safe, quiet and shuttle bus to transit station. Very nice breakfast if you purchase with your reservation
GURUPRASADJEEVAN
icon-Business
Business

10.0

/10

Reviewed 50 week(s) ago

Hotels.com verified review

Close to city down town and Free trade zone, location is very ideal. People eround are very friendly and many were eager to help even when they knew little English. Front office was very helpful and communication in English was comforting.
Baron
icon-Business and Leisure
Business and Leisure

8.0

/10

Reviewed 53 week(s) ago

Expedia Group verified review

Hotel appears to be upscale on surface, but the overall property and rooms have been poorly maintained, with many of the surfaces deteriorating. Pool was nice. Gym has good equipment, especially with ample free weights. Hotel breakfast was decent, especially for the good price. Location was ok, with local dining options within a 5-10 minute walk. Hotel was close to the Shenzhen/Hong Kong border MTR station, about a 15 minute walk. I would stay at this hotel again given if I need to stay close to the Hong Kong border and the prices were reasonable.
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EE LING
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 58 week(s) ago

Expedia Group verified review

Friendly staff
Verified traveler
icon-Business
Business

10.0

/10

Reviewed 177 week(s) ago

Hotels.com verified review

The hotel is a bit outdated. It sits at the border of China mainland and Hong Kong
Ngai Lui
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 230 week(s) ago

Hotels.com verified review

So much better than the last time I stayed at a Sheraton some 10 years ago. Will surely return to it next time. The Chinese restaurant in this hotel has fantastic service and food. After eating there, my family doesn't want to eat anywhere else in the city. We ended up dining there every day throughout our period of stay.
Verified traveler

6.0

/10

Reviewed 244 week(s) ago

Hotels.com verified review

Everything was ok. Biggest issue for me was the location. It’s inside a free zone. Good for people doing business in the area though.
Verified traveler
icon-Leisure with Friends
Leisure with Friends

2.0

/10

Reviewed 256 week(s) ago

Expedia Group verified review

The air conditioning does not work in this building apparently. I was put in two separate rooms and the first never reached lower than 25.5 degrees C and the second got down to 24 C by morning but stayed around 25 most of the night. I like it cold when I sleep so, needless to say I slept very little on the uncomfortable bed. The only thing pleasant were the pillows. The rooms looked like they hadn’t been updated since the 80s and I was disappointed with almost all aspects of this stay, especially for the price. No amenities were open, including pool and spa, which were the main reasons for booking here, and manager was unreasonable and unyielding when asked for a discount, Marriott points, or some sort of compensation due to terrible stay, and no amenities. I would not recommend anyone stay at this terrible hotel unless they like wasting money.
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Verified traveler
icon-Business
Business

8.0

/10

Reviewed 282 week(s) ago

Expedia Group verified review

Thought the property was clean and nice. Staff was helpful.
KANG
icon-Business
Business

8.0

/10

Reviewed 285 week(s) ago

Hotels.com verified review

Old hotel quite expensive, they gave me the wrong receipt I had to call and send back the previous one, all at my expense
Kin Ming

8.0

/10

Reviewed 297 week(s) ago

Hotels.com verified review

The room is reasonable in sizes and cleaniness and can see the signs of continuous upkeep. The hotel is located at the border with Hong Kong and a little bit away from shopping areas, and with limited dining places around, but its shuttle service is a plus. Onsite facilities like outdoor pools, indoor hot pools, gym and sauna are great. Helpful staff and breakfast has a lot of choices too.
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Lui

10.0

/10

Reviewed 301 week(s) ago

Hotels.com verified review

Clean , organized,friendly well trained staff
Teck Eng

8.0

/10

Reviewed 305 week(s) ago

Hotels.com verified review

No shops around hotel
Verified traveler
icon-Business and Leisure with Partner
Business and Leisure with Partner

4.0

/10

Reviewed 306 week(s) ago

Expedia Group verified review

Old property. Toilet flush don’t work. Bed sheets smell. Carpet old. Pain to go to lobby. Dirt at several places
Tim
icon-Leisure with Friends
Leisure with Friends

8.0

/10

Reviewed 311 week(s) ago

Expedia Group verified review

For the price paying for this property it is a pretty good value
Verified traveler
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 313 week(s) ago

Expedia Group verified review

Very friendly and helpful staff members, always ready to help
Verified traveler

8.0

/10

Reviewed 315 week(s) ago

Expedia Group verified review

Everything is ok. Except comunication with the staff. They hardly speak English. The property is in perfect conditions and
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.