Grand Hyatt Beijing

Hotels
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9.1
/10
Exceptional
1,000 reviews

What Guests Say About Their Stay

Verified Traveler

10.0
/ 10
The staffs are helpful and most of them could speak English. Excellent breakfast, there is a one Michelin-starred restaurant in the hotel. It is also located in a very prime area, next to Oriental Plaza and Wangfujing Street.

Ewa

10.0
/ 10
Beautiful hotel in a central location, just a short distance from the Forbidden City, Tiananmen Square, and the main shopping district. The hotel has its own direct entrance to the shopping mall, making everything incredibly convenient. The pool and amenities are absolutely top-notch and truly next level. The restaurant on the second floor was excellent, offering buffet-style lunches and dinners with an endless variety of delicious food. Beyond the outstanding facilities, the staff made the experience even better — everyone was friendly, welcoming, and extremely helpful throughout our stay.

Monique

10.0
/ 10
Scott, Cecilia, Devin, George and Simon were all helpful during our week long stay. They helped with transportation, attraction tickets and suggestions on places to eat and shop. Definitely made our stay great and we would definitely return. They made our stay a wonderful experience. Very pleasant and accommodating.

Dustin Troy

10.0
/ 10
Hotel was well kept and the amenities were great. I also liked how it was located within walking distance of Tianamen Square and the Forbidden City.
In the Area
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1 East Chang An Avenue, Wangfujing, Dongcheng, Beijing, China, 100738

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Grand Hyatt Beijing is a good choice when you are visiting Wangfujing. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Hyatt Beijing

1 East Chang An Avenue, Wangfujing, Dongcheng, Beijing, China, 100738
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Lobby Grand Hyatt Beijing
Lobby 2 Grand Hyatt Beijing

Discover More About Grand Hyatt Beijing

The Charm of Grand Hyatt Beijing

For Australian travellers seeking a luxurious and convenient base in the heart of China's vibrant capital, the

Grand Hyatt Beijing

stands out as an exceptional choice. This premier hotel offers a sophisticated blend of world-class amenities, impeccable service, and a prime location, making it an ideal destination for both business and leisure. Whether you're exploring historical wonders, indulging in culinary delights, or simply seeking a comfortable retreat after a day of sightseeing, the Grand Hyatt Beijing promises an unforgettable experience. Rates at Grand Hyatt Beijing start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Grand Hyatt Beijing

Situated in the bustling Dongcheng district, the

Grand Hyatt Beijing

is strategically positioned at 1 East Chang An Avenue, Wangfujing, Dongcheng, Beijing, China, 100738. This central location places you within easy reach of Beijing's most iconic landmarks and business hubs. The hotel is conveniently located approximately 30 minutes from Beijing Capital International Airport (PEK) via various transport links, and is also well-connected to the city's extensive public transportation network, including subway stations that provide seamless access to different parts of the city. The surrounding area is a dynamic mix of modern development and historical significance, offering a glimpse into Beijing's rich past and its forward-looking present. You'll find yourself close to vibrant local cafes and bustling markets, perfect for immersing yourself in the local culture.

Guest Facilities and Services at Grand Hyatt Beijing

Guest facilities at Grand Hyatt Beijing are designed to cater to the discerning traveller, ensuring a comfortable and convenient stay. Australian travellers will appreciate the commitment to quality and comfort, with features such as excellent breakfast options, including a comprehensive buffet that often features local delicacies alongside international favourites, and readily available strong coffee to kickstart your day. The hotel provides secure luggage storage, allowing you to explore freely without your belongings. For those looking to maintain their fitness routine, a well-equipped fitness centre is available. Complimentary high-speed Wi-Fi is accessible throughout the hotel, keeping you connected. The friendly and efficient 24-hour front desk is always on hand to assist with any queries or requests, ensuring a smooth and enjoyable experience.

Room Information and Stay Experience at Grand Hyatt Beijing

The hotel offers a diverse range of accommodation options to suit every traveller's needs. The

Room types of Grand Hyatt Beijing

are thoughtfully appointed to provide a sanctuary of comfort and style. Guests can expect meticulously clean and well-maintained rooms, featuring plush bedding with a variety of bed types to ensure a restful night's sleep. Modern climate control systems allow you to set the perfect temperature, whether you prefer a cool retreat or a warm haven. The bathrooms are designed with contemporary elegance and are kept to the highest standards of cleanliness, offering a refreshing space to unwind. Each room is equipped with essential amenities to enhance your stay, providing a home away from home in the heart of Beijing.

Recommended Nearby Dining and Cafes around Grand Hyatt Beijing

The area surrounding the

Grand Hyatt Beijing

is a culinary hotspot, offering a diverse array of dining experiences. You'll find a vibrant local food scene with numerous restaurants and eateries serving authentic Chinese cuisine, from traditional Peking duck to regional specialties. For those who enjoy a good brunch, the neighbourhood boasts several cafes offering delicious breakfast options, including those with a focus on quality coffee, reminiscent of Australia's own café culture. The hotel itself also features several acclaimed dining venues, providing convenient and high-quality options for breakfast, lunch, and dinner. Exploring the local markets can also lead to delightful discoveries of street food and local snacks, offering a true taste of Beijing.

Popular Attractions and Activities near Grand Hyatt Beijing

The

Grand Hyatt Beijing

is ideally situated for exploring the rich tapestry of Beijing's cultural and historical attractions. Within the Dongcheng district and its immediate vicinity, you can easily access some of the city's most significant landmarks. The Forbidden City, a UNESCO World Heritage site and the former imperial palace, is a must-visit, offering a glimpse into China's imperial past. Tiananmen Square, one of the world's largest public squares, is also nearby and holds immense historical and political significance. For a taste of traditional Beijing life, a stroll through the Hutongs, the ancient alleyways, provides a unique cultural experience. The National Museum of China, showcasing a vast collection of Chinese art and artifacts, is another key attraction. Finally, the serene beauty of Jingshan Park, offering panoramic views of the Forbidden City, is a perfect spot for reflection and photography. If you are looking for other activities around Grand Hyatt Beijing, check out the best deals on Traveloka: Recommended activities in Beijing!

How to Get to Grand Hyatt Beijing from the Airport

Navigating your journey from the airport to the

Grand Hyatt Beijing

is straightforward, with several convenient options available. For your

airport transfer service of Grand Hyatt Beijing

, you can consider the following:

  • Airport Link Trains:

    Beijing Capital International Airport (PEK) is connected to the city's subway system, offering an efficient and cost-effective way to reach the central areas. From the nearest subway station, you can then take a short taxi or rideshare service to the hotel.
  • Airport Shuttle Buses:

    Various shuttle bus services operate from the airport to different points in the city. Check the routes to find one that best suits your onward journey to the hotel.
  • Public Metered Taxis:

    Official metered taxis are readily available at the airport. Ensure the meter is used for your journey.
  • Rideshare Services:

    You can also opt for a rideshare service, which can be booked via a mobile app for your convenience.

These options provide flexibility and cater to different preferences for

how to get to Grand Hyatt Beijing

. For more information on booking your journey, consider the Airport transfer service.

Summary of Why You Should Choose Grand Hyatt Beijing

The

Grand Hyatt Beijing

offers an unparalleled experience for travellers seeking comfort, convenience, and a touch of luxury in China's capital. Its prime location in Dongcheng provides easy access to historical sites and modern amenities, while the hotel itself boasts exceptional guest facilities, including excellent dining and comfortable, well-appointed rooms. The friendly and professional service ensures a welcoming atmosphere, making it a top choice for your Beijing adventure.

  • Prime location in the heart of Beijing, close to major attractions.
  • Luxurious and comfortable room environments with excellent climate control.
  • A wide range of guest facilities and services to enhance your stay.
  • Vibrant dining options and proximity to local culinary experiences.
  • Seamless transport accessibility for exploring the city and reaching the airport.

Ready to experience the best of Beijing?

Check room availability at Grand Hyatt Beijing

and

Book Grand Hyatt Beijing

today through Traveloka for a seamless and rewarding travel experience. For more options, you can Book budget hotels in Beijing and Easily book domestic and international flights at low prices.

All facilities in Grand Hyatt Beijing

Swimming Pool Grand Hyatt Beijing
Swimming Pool
Entertainment Facility Grand Hyatt Beijing
Entertainment Facility
Fitness Center Grand Hyatt Beijing
Fitness Center
Functional Hall Grand Hyatt Beijing
Functional Hall
Lobby Grand Hyatt Beijing
Lobby

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Indoor pool
  • Spa
  • Health club
  • Shops
  • Sauna

Business Facilities

  • Conference center
  • Business facilities
  • Meeting rooms
  • Business facilities
  • Conference rooms

Public Facilities

  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Transportation

  • Garage
  • Limo or town car service
  • Bicycle rental

Accessibilty

  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly

Nearby Facilities

  • Gift shop
  • Shops
  • ATM/Banking

Food and Drinks

  • Vegetarian meal
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Reception hall

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Grand Hyatt Beijing

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 12:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher and a smoke detector
, To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 12:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Hyatt Beijing
518
Number of floors in Grand Hyatt Beijing
18
Another facilities in Grand Hyatt Beijing
Laundry service, Multilingual staff, Wedding service, Luggage storage, Express check-out

Frequently asked questions about Grand Hyatt Beijing

What are available facilities at Grand Hyatt Beijing?
There are top facilites at Grand Hyatt Beijing such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Hyatt Beijing?
The standard check-in time at Grand Hyatt Beijing is starting from 15:00 - 12:00 while the latest check-out time is at Before 12:00
Does Grand Hyatt Beijing provide breakfast?
Yes, Grand Hyatt Beijing provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Hyatt Beijing?
Grand Hyatt Beijing has a 5.0-star rating.
How many floors does Grand Hyatt Beijing have?
Grand Hyatt Beijing has 18.
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Grand Hyatt Beijing reviews and ratings

Overall Ratings & Reviews Grand Hyatt Beijing

Traveloka (18)
Other sources (982)
9.2
Exceptional
From 982 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

9.6

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Grand Hyatt Beijing

Number of reviews per page
20
40
Top reviews
Ewa
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful hotel in a central location, just a short distance from the Forbidden City, Tiananmen Square, and the main shopping district. The hotel has its own direct entrance to the shopping mall, making everything incredibly convenient. The pool and amenities are absolutely top-notch and truly next level. The restaurant on the second floor was excellent, offering buffet-style lunches and dinners with an endless variety of delicious food. Beyond the outstanding facilities, the staff made the experience even better — everyone was friendly, welcoming, and extremely helpful throughout our stay.
Read More
Monique
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Scott, Cecilia, Devin, George and Simon were all helpful during our week long stay. They helped with transportation, attraction tickets and suggestions on places to eat and shop. Definitely made our stay great and we would definitely return. They made our stay a wonderful experience. Very pleasant and accommodating.
Dustin Troy
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel was well kept and the amenities were great. I also liked how it was located within walking distance of Tianamen Square and the Forbidden City.
Stanislavs
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel is in great location, but is getting dated. Definitely not worth the price asked for the room. Breakfast was ok, but it’s more for Asian customers, if you expect something like in NY - expect a massive disappointment. Customer service was poor - definitely not what you expect from Hyatt. Biggest letdown was how wrong they got everything for my wife’s birthday. Instead of birthday dinner we got a date night package, and when we pointed them at the mistakes nothing was fixed. It’s 2 weeks now that I’m waiting for any response from Hyatt, and hope on receiving any feedback is fading. Overall, they only have the Hyatt name - and nothing else. No service, no customer care. No 5 star standards. Only the shiny outside. Major disappointment. Stay away
Read More
Monique
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Helpful staff, clean hotel and facility. Lots of space you don't feel like everything is on top of you. This hotels looks just like the pictures.
beatrice
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Sumptuous breakfast buffet, courteous, helpful, responsive staff, immaculately, clean room, and excellent location. This is the best hotel I have ever stayed in!
manuel
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A wonderful hotel, with a beautiful lobby and reception area, absolute cleanliness, perfect service, and a good location; the breakfast was excellent, offering a wide selection and great variety. It is located inside a shopping mall that is quite large and comprehensive, suitable for any type of shopping or dining.
Linh
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very clean room and helpful staff. Breakfast selection was excellent and great service overall
Stanislavs
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location, but overpriced for what they offer, as rooms are bit dated
Vivian
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The location and amenities were excellent. The only disappointment was at check in , she told us that there was a discount on breakfast. HOwever, they did not honor it when we checked out.
Sharon
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This is a stunning hotel with excellent facilities and great staff. Its location is perfect for Beijing and it has everything one could possibly want, including a little robot to deliver room service, amazing!
Henrique
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Amazing Breakfast, super spacious room, very centrally located. Super pool (a bit cold). Super beds, nice and comfy.
Siu Tjing Tammy
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Somehow the room we had was quite dated. We passed by some newly renovated rooms so I guess they are updating the rooms gradually. Breakfast was fantastic! Wide variety of Chinese and international dishes.
Suneet
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

nice spacious hotel, good location, would return with family for sure
saleem
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Breakfast was great.Staff was very helpful .We visit for three days with family and great stay.
Henrique
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This is a high end hotel. So it has well trained workers, very good breakfast, good bedrooms, amenities, etc. it has a good pool, although a bit cold. It could be warmer. Aircon was not working perfectly too. But overall it was a very good experience. It's centrally located too.
Nan
icon-with Children
with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We stayed at the Grand Hyatt apartments with 2 bedrooms and 2 bathrooms. It was very clean and the staff were very friendly, ensuring that our needs were met. The room itself was spacious enough for my family of 4.
Xiaoyu
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Our family recently stayed four nights at the Grand Hyatt Beijing, and overall it turned into a truly memorable experience. We did encounter some issues with the room condition on the day we checked in, which was a bit stressful given our tight schedule during a short stay in Beijing. However, what really stood out was how the hotel handled the situation. The staff went above and beyond to make things right and ensure the rest of our stay was comfortable and enjoyable. In particular, we would like to thank Eva at the front desk. She was incredibly kind, professional, and handled everything with such care and efficiency. Her attentiveness and warmth made a lasting impression on us. Honestly, nearly every staff member we interacted with reflected that same level of hospitality, and we are very grateful. The location of the hotel is another major highlight. It is extremely convenient—situated above an underground shopping mall with direct access to two metro lines, and within walking distance to major attractions like Tiananmen Square and the Forbidden City. There are also countless dining options nearby, along with easy access to shopping areas. The hotel itself is well maintained, and we especially enjoyed the indoor pool and spa facilities, which were perfect for families. Breakfast was also a standout—an impressive selection with excellent quality that made for a great start to each day. Despite the initial hiccup, the exceptional service truly made all the difference.
Read More
Evelyn
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Mentioned it was a birthday and they did a surprise decoration in the room and the counter staff wished us happy birthday. pleasant surprise for my partner!
Andi
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Newly renovated design, small imperfections from previous build but otherwise it feels new
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Grand Hyatt Beijing

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Grand Hyatt Beijing

Traveloka (18)
Other sources (982)
9.2
Exceptional
From 982 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

9.6

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Grand Hyatt Beijing

Number of reviews per page
20
40
Top reviews
Ewa
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful hotel in a central location, just a short distance from the Forbidden City, Tiananmen Square, and the main shopping district. The hotel has its own direct entrance to the shopping mall, making everything incredibly convenient. The pool and amenities are absolutely top-notch and truly next level. The restaurant on the second floor was excellent, offering buffet-style lunches and dinners with an endless variety of delicious food. Beyond the outstanding facilities, the staff made the experience even better — everyone was friendly, welcoming, and extremely helpful throughout our stay.
Read More
Monique
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Scott, Cecilia, Devin, George and Simon were all helpful during our week long stay. They helped with transportation, attraction tickets and suggestions on places to eat and shop. Definitely made our stay great and we would definitely return. They made our stay a wonderful experience. Very pleasant and accommodating.
Dustin Troy
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel was well kept and the amenities were great. I also liked how it was located within walking distance of Tianamen Square and the Forbidden City.
Stanislavs
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel is in great location, but is getting dated. Definitely not worth the price asked for the room. Breakfast was ok, but it’s more for Asian customers, if you expect something like in NY - expect a massive disappointment. Customer service was poor - definitely not what you expect from Hyatt. Biggest letdown was how wrong they got everything for my wife’s birthday. Instead of birthday dinner we got a date night package, and when we pointed them at the mistakes nothing was fixed. It’s 2 weeks now that I’m waiting for any response from Hyatt, and hope on receiving any feedback is fading. Overall, they only have the Hyatt name - and nothing else. No service, no customer care. No 5 star standards. Only the shiny outside. Major disappointment. Stay away
Read More
Monique
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Helpful staff, clean hotel and facility. Lots of space you don't feel like everything is on top of you. This hotels looks just like the pictures.
beatrice
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Sumptuous breakfast buffet, courteous, helpful, responsive staff, immaculately, clean room, and excellent location. This is the best hotel I have ever stayed in!
manuel
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A wonderful hotel, with a beautiful lobby and reception area, absolute cleanliness, perfect service, and a good location; the breakfast was excellent, offering a wide selection and great variety. It is located inside a shopping mall that is quite large and comprehensive, suitable for any type of shopping or dining.
Linh
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very clean room and helpful staff. Breakfast selection was excellent and great service overall
Stanislavs
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location, but overpriced for what they offer, as rooms are bit dated
Vivian
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The location and amenities were excellent. The only disappointment was at check in , she told us that there was a discount on breakfast. HOwever, they did not honor it when we checked out.
Sharon
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This is a stunning hotel with excellent facilities and great staff. Its location is perfect for Beijing and it has everything one could possibly want, including a little robot to deliver room service, amazing!
Henrique
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Amazing Breakfast, super spacious room, very centrally located. Super pool (a bit cold). Super beds, nice and comfy.
Siu Tjing Tammy
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Somehow the room we had was quite dated. We passed by some newly renovated rooms so I guess they are updating the rooms gradually. Breakfast was fantastic! Wide variety of Chinese and international dishes.
Suneet
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

nice spacious hotel, good location, would return with family for sure
saleem
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Breakfast was great.Staff was very helpful .We visit for three days with family and great stay.
Henrique
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This is a high end hotel. So it has well trained workers, very good breakfast, good bedrooms, amenities, etc. it has a good pool, although a bit cold. It could be warmer. Aircon was not working perfectly too. But overall it was a very good experience. It's centrally located too.
Nan
icon-with Children
with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We stayed at the Grand Hyatt apartments with 2 bedrooms and 2 bathrooms. It was very clean and the staff were very friendly, ensuring that our needs were met. The room itself was spacious enough for my family of 4.
Xiaoyu
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Our family recently stayed four nights at the Grand Hyatt Beijing, and overall it turned into a truly memorable experience. We did encounter some issues with the room condition on the day we checked in, which was a bit stressful given our tight schedule during a short stay in Beijing. However, what really stood out was how the hotel handled the situation. The staff went above and beyond to make things right and ensure the rest of our stay was comfortable and enjoyable. In particular, we would like to thank Eva at the front desk. She was incredibly kind, professional, and handled everything with such care and efficiency. Her attentiveness and warmth made a lasting impression on us. Honestly, nearly every staff member we interacted with reflected that same level of hospitality, and we are very grateful. The location of the hotel is another major highlight. It is extremely convenient—situated above an underground shopping mall with direct access to two metro lines, and within walking distance to major attractions like Tiananmen Square and the Forbidden City. There are also countless dining options nearby, along with easy access to shopping areas. The hotel itself is well maintained, and we especially enjoyed the indoor pool and spa facilities, which were perfect for families. Breakfast was also a standout—an impressive selection with excellent quality that made for a great start to each day. Despite the initial hiccup, the exceptional service truly made all the difference.
Read More
Evelyn
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Mentioned it was a birthday and they did a surprise decoration in the room and the counter staff wished us happy birthday. pleasant surprise for my partner!
Andi
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Newly renovated design, small imperfections from previous build but otherwise it feels new
Number of reviews per page
20
40