Second time staying here. Very good. All staff are helpful. I can remember three names: Tom, Stella, and Nikki.

Great Location and Comfortable Stay. I had a very pleasant stay at Renaissance Shanghai Yu Garden. The location is excellent, just a 3-minute walk to Yu Garden and very close to Yu Garden Metro Station, making it very convenient to explore Shanghai. The room was very clean, comfortable, and well maintained. The hotel's location also makes it easy to access nearby attractions, restaurants, and shopping areas. Overall, a great hotel with an excellent location. I would definitely recommend it and would be happy to stay here again on my next visit to Shanghai.

Good place to stay, excellent location, excellent service, breakfast has many choices and is delicious.

Excellent hotel, clean, and perfect facilities. The location is very strategic so down to the ground floor directly to the pedestrian street of Nanjing Road. Shanghai Shopping Center. Car All Free Day, every day.

It was a very good place, the room was well cleaned. The staff, Ivy, Camille, and Quain-G, were friendly.

Friendly staff, English speaking. Check-in is smooth and got a free room upgrade to a higher floor. Complimentary mini-bar from the reception. Breakfast variety is top-notch; they have lots of Chinese porridge selections, noodles, and Western options are all available. Separate bathroom and toilet area. The bathroom area has a shower and bathtub. The hotel provided Balmain amenities. The bed is comfortable, and the room is in a minimalist style. The location is within walking distance to the West Bund area.

Good service. Good location. The room is also clean. Next to theanjanj road is great for walking, lots of local and outdoor food. Near huang changmiao and boarding the river ... and renmingguang chang. Alright

Very cute and pretty hotel. Great location and walking distance to station and the Bund. They asked to upgrade my room and definitely best decision.

This stay is suitable for families on trips. The rooms are very clean, the area is spacious, and Nanjing People's Road is just a 9-minute walk from the hotel. The concierge is very accommodating, and everyone knows English well. Taobao packages are also kept safe here.

Hotel staff are very friendly. Always helping us with finding and delivering our parcel from Taobao up to our room!

The hotel is nice, luxury, clean, comfortable, good service.

The room is spacious, complete with a washing machine and most importantly, access to the mall and metro in one building and super close to Shanghai Tower.

Beautiful hotel, arrived at 9 AM and our room was ready. Perfect location for sightseeing, everything walkable. Enjoyed cocktails in the tower bar with an incredible view of the city (not cheap but well worth it).

The hotel position is very good. Right in the middle of Nanjing Road. It's convenient to walk anywhere. Food and shopping are all within the accommodation area. Plus when booking you get a discount code from traveloka. Very worthwhile. Recommended.

Super delicious food, super enthusiastic staff. I don't speak the language so I couldn't book a table at the restaurant, but they called to book a table for me and gave me directions very enthusiastically.

I stayed three nights at The Langham, Xintiandi (booked 2 rooms for me, husband, and kids) and had a very pleasant experience. The room was spacious, comfortable, and well-maintained, providing a relaxing stay after a long day out. The staff were consistently helpful, attentive, and professional. The location is truly superb—right in the heart of Xintiandi, surrounded by excellent cafés, restaurants, and high-end stores, making it very convenient to explore the area on foot. I would gladly stay here again.