Mandarin Oriental, Guangzhou

Hotels
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9.6
/10
Exceptional
468 reviews

What Guests Say About Their Stay

Andre A.

10.0
/ 10
Jiang Chef Fei is one of the most outstanding Cantonese restaurants in Guangzhou.

Kath L. C.

9.4
/ 10
My recent stay at the Mandarin Oriental Guangzhou was truly memorable, thanks to the exceptional service provided by the staff. From check-in to check-out, every moment was handled with professionalism and care. All the staff members we encountered were polite and eager to assist, contributing hugely to the warmth and hospitality of the hotel. I highly recommend the Mandarin Oriental, Guangzhou, thanks to these wonderful team members who truly made our visit special.

Kath L. C.

10.0
/ 10
My recent stay at the Mandarin Oriental Guangzhou was truly memorable, thanks to the exceptional service provided by the staff. From check-in to check-out, every moment was handled with professionalism and care. All the staff members we encountered were polite and eager to assist, contributing hugely to the warmth and hospitality of the hotel. Their courteous demeanor made a lasting impression on us. I highly recommend the Mandarin Oriental, Guangzhou, thanks to these wonderful team members who truly made our visit special.

Charbell

10.0
/ 10
I have previously stayed at Mandarin Oriental in Singapore and the service was no less at Mandarin Oriental Guangzhou. One of the best. Highly recommend!!!

Jorge

10.0
/ 10
Well located and next to a shopping centers with many options of restaurants. Great service and personnel always trying to please your staying.
In the Area
See Map
389 Tianhe Road, Tianhe District, Tianhe, Guangzhou, Guangdong, China, 510620

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Mandarin Oriental, Guangzhou is located in area / city Guangzhou CBD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Mandarin Oriental, Guangzhou

389 Tianhe Road, Tianhe District, Tianhe, Guangzhou, Guangdong, China, 510620
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Lobby 2 Mandarin Oriental, Guangzhou

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The Charm of Mandarin Oriental, Guangzhou

For Australian travellers seeking an exceptional stay in the vibrant heart of Guangdong, China, Mandarin Oriental, Guangzhou presents an unparalleled experience. This luxurious hotel seamlessly blends sophisticated design with warm, attentive service, making it an ideal choice for both business and leisure trips. Whether you're exploring the dynamic city or simply seeking a tranquil retreat, Mandarin Oriental, Guangzhou offers a sanctuary of comfort and style, ensuring your visit is memorable.

Location and Transport Accessibility of Mandarin Oriental, Guangzhou

Mandarin Oriental, Guangzhou is situated in the Tianhe District, a bustling and modern hub of Guangzhou. This prime location places you within easy reach of key business centres, upscale shopping destinations, and a wealth of cultural attractions. The hotel is conveniently located approximately 35 kilometres from Guangzhou Baiyun International Airport, with excellent transport links available. For those preferring public transport, the nearest metro station is within a short distance, providing seamless access to the wider city network. The surrounding area is known for its dynamic atmosphere, offering a mix of contemporary architecture, lively commercial streets, and green spaces, making it a convenient and engaging base for your explorations.

Guest Facilities and Services at Mandarin Oriental, Guangzhou

Guest facilities at Mandarin Oriental, Guangzhou are designed to cater to every need, ensuring a comfortable and convenient stay. Australian travellers will appreciate the commitment to quality and service, with amenities that enhance the overall experience. The hotel offers a range of services including a helpful 24-hour front desk, ensuring assistance is always available. Guests can expect reliable free Wi-Fi throughout the property, perfect for staying connected. For those looking to maintain their fitness routine, a well-equipped fitness centre is available. The hotel also provides secure luggage storage, allowing you to explore freely without your belongings. While specific operating hours for all facilities are best confirmed directly, the focus is on providing a comprehensive and welcoming environment.

Room Information and Stay Experience at Mandarin Oriental, Guangzhou

The hotel offers a variety of well-appointed rooms and suites, each designed to provide a serene and luxurious retreat. Room types of Mandarin Oriental, Guangzhou are crafted with guest comfort as a top priority. You can expect meticulously clean and well-maintained spaces, featuring plush bedding and a variety of bed types to suit your preferences. The modern climate control systems ensure a consistently comfortable temperature, regardless of the season, a key consideration for travellers from diverse climates. Bathrooms are elegantly designed, offering a clean and refreshing environment. While specific room names and exact dimensions are best confirmed directly, the emphasis across all accommodations is on providing a peaceful and restorative atmosphere for every guest.

Recommended Nearby Dining and Cafes around Mandarin Oriental, Guangzhou

Guangzhou is renowned for its vibrant culinary scene, and Mandarin Oriental, Guangzhou is perfectly positioned to explore it. Guests can indulge in a wide array of dining experiences, from authentic local Cantonese cuisine to international flavours. The hotel itself boasts exceptional dining options, including [mention a general type of restaurant, e.g., an elegant fine-dining restaurant or a relaxed all-day dining venue]. For those seeking a more local flavour, the surrounding Tianhe District offers numerous cafes and eateries. You'll find plenty of spots to enjoy a hearty breakfast, perhaps a local take on brunch, or simply a perfectly brewed cup of coffee, reminiscent of Australia's own café culture. Exploring the neighbourhood will reveal a diverse range of culinary delights to satisfy every palate.

Popular Attractions and Activities near Mandarin Oriental, Guangzhou

Mandarin Oriental, Guangzhou serves as an excellent gateway to the many attractions that Guangzhou has to offer. Immerse yourself in the city's rich history and modern marvels. Explore the iconic Canton Tower for breathtaking panoramic views of the city. Discover the historical significance of the Shamian Island, with its colonial-era architecture. For a taste of local life and culture, a visit to the Yuexiu Park, home to the Five-Ram Sculpture, is a must. Experience the bustling atmosphere of Beijing Road Pedestrian Street for shopping and local snacks. For a serene escape, the Baiyun Mountain offers beautiful natural landscapes and hiking trails. If you are looking for other activities around Mandarin Oriental, Guangzhou, check out the best deals on Traveloka: Recommended activities in Guangzhou!

How to Get to Mandarin Oriental, Guangzhou from the Airport

Navigating your journey from Guangzhou Baiyun International Airport to Mandarin Oriental, Guangzhou is straightforward, with several convenient options available. The airport transfer service of Mandarin Oriental, Guangzhou can be easily arranged, but for independent travellers, here are some common methods:

  • Airport Link Trains:

    Guangzhou Metro offers direct lines from the airport to various city stations, providing an efficient and cost-effective way to travel.
  • Airport Shuttle Buses:

    Dedicated shuttle bus services operate from the airport to key locations within the city, often with stops near major hotels.
  • Public Metered Taxis:

    Taxis are readily available at the airport and offer a direct route to your destination. Ensure the meter is used for fare calculation.
  • Rideshare Services:

    Convenient rideshare services can be booked via mobile apps for a comfortable and direct journey to the hotel.

For more information on seamless travel, consider exploring options for Airport transfer service.

Summary of Why You Should Choose Mandarin Oriental, Guangzhou

Mandarin Oriental, Guangzhou stands out as a premier choice for Australian travellers seeking a blend of luxury, comfort, and convenience. Its prime location in the vibrant Tianhe District ensures easy access to the city's best attractions and business centres. The hotel's commitment to exceptional service, coupled with its elegant accommodations and comprehensive guest facilities, guarantees a memorable and relaxing stay.

  • Prime Location:

    Situated in the heart of Guangzhou's dynamic Tianhe District.
  • Luxurious Comfort:

    Beautifully appointed rooms with excellent climate control and comfortable bedding.
  • Attentive Service:

    A dedicated team ready to assist with all your needs.
  • Convenient Access:

    Excellent transport links to the airport and city attractions.

Ready to experience the best of Guangzhou?

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All facilities in Mandarin Oriental, Guangzhou

Bar, Cafe and Lounge Mandarin Oriental, Guangzhou
Bar, Cafe and Lounge
Swimming Pool Mandarin Oriental, Guangzhou
Swimming Pool
Entertainment Facility Mandarin Oriental, Guangzhou
Entertainment Facility
Fitness Center Mandarin Oriental, Guangzhou
Fitness Center
Functional Hall Mandarin Oriental, Guangzhou
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Spa
  • Fitness center
  • Shops
  • Sauna

Accessibilty

  • Braille or raised signage
  • Accessible parking
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Business facilities
  • Meeting rooms
  • Business facilities
  • Conference rooms

Family-friendly Facilities

  • Children pool

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Reception hall

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Mandarin Oriental, Guangzhou

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 12:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
, If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 12:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mandarin Oriental, Guangzhou
263
Number of floors in Mandarin Oriental, Guangzhou
25
Another facilities in Mandarin Oriental, Guangzhou
Laundry service, Multilingual staff, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked questions about Mandarin Oriental, Guangzhou

What are available facilities at Mandarin Oriental, Guangzhou?
There are top facilites at Mandarin Oriental, Guangzhou such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mandarin Oriental, Guangzhou?
The standard check-in time at Mandarin Oriental, Guangzhou is starting from 15:00 - 12:00 while the latest check-out time is at Before 12:00
Does Mandarin Oriental, Guangzhou provide breakfast?
Yes, Mandarin Oriental, Guangzhou provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mandarin Oriental, Guangzhou?
Mandarin Oriental, Guangzhou has a 5.0-star rating.
How many floors does Mandarin Oriental, Guangzhou have?
Mandarin Oriental, Guangzhou has 25.
See All

Mandarin Oriental, Guangzhou reviews and ratings

9.6
Exceptional
From 458 reviews
Cleanliness

9.6

Room Comfort

9.6

Location

10.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Mandarin Oriental, Guangzhou

Number of reviews per page
20
40
Top reviews
Charbell
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I have previously stayed at Mandarin Oriental in Singapore and the service was no less at Mandarin Oriental Guangzhou. One of the best. Highly recommend!!!
Jorge
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Well located and next to a shopping centers with many options of restaurants. Great service and personnel always trying to please your staying.
Yiying
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We enjoyed our stay very much and staff were all friendly and helpful.
Daniel
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Yes
Janet
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The breakfast was good. Room was spacious and all staff very friendly, especially pleased with the gentleman at the concierge for assisting us in many things. (Can’t remember his name). Overall, highly recommended.
Muna
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Excellent in everything
Muna
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Clean room, professional staff, lovely amenities. Excellent Location .
Hamad
icon-
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Luxury hotel
Prachatouch
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Nice
TRudi
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The staffs are very friendly, but the facility itself needs to be upgraded. Everything is very old inside. The buffet breakfast menu is the same everyday and not that great dim sum. I am very disappointed
ZeYang
4.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Nothing positive about my stay at MO Guangzhou for the last 2 days. First, my room was not ready until 4:15pm, no explanations no apology. The breakfast is the lowest level that I experienced in all the MO I have been to, and it’s even worse than the Hiltons. Chicken is hard and freshly made noodles are overcooked and mushy. The espresso had a bad taste due to either stall bins or unflushed machine. Varieties are less than half of what the Shanghai MO has,
Read More
richard leslie
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Perfect
Triono j
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Excellent location and great rooms
seesee
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Only had time to stay here for one day but we were very impressed with the level of services provided, dining experiences within the hotel and the convenience of the location. Special call out to Catherine at the front desk and Colleñ at the concierge desk, both of whom had gone above and beyond their expected duties to assist us, making our last day in Guangzhou a truly memorable one.
Read More
Anna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Room very comfortable and clean.Bed was also comfortable.Staff courteous and helpful especially giving information to direction for local tourist attraction.Had a very enjoyable and pleasant stay.Definitely will stay at Mandarin Oriental Guangzhou for my next visit.Thank you once again!
ling
icon-Leisure
Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

great room and great emplacement
Chris
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Property and food and amenities as well as location is second to none
simon
icon-Business
Business
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

A really great hotel, beautiful rooms very well maintained. The shower is in a class of its own.
Harvey
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

.
Que
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Second time staying here and even better services. Hotel staff are top notch! Breakfast is great, hotel is nice and room is clean, spacious and comfortable. Highly recommended! And will sure stay here again!
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Mandarin Oriental, Guangzhou

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 458 reviews
Cleanliness

9.6

Room Comfort

9.6

Location

10.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Mandarin Oriental, Guangzhou

Number of reviews per page
20
40
Top reviews
Charbell
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I have previously stayed at Mandarin Oriental in Singapore and the service was no less at Mandarin Oriental Guangzhou. One of the best. Highly recommend!!!
Jorge
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Well located and next to a shopping centers with many options of restaurants. Great service and personnel always trying to please your staying.
Yiying
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We enjoyed our stay very much and staff were all friendly and helpful.
Daniel
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Yes
Janet
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The breakfast was good. Room was spacious and all staff very friendly, especially pleased with the gentleman at the concierge for assisting us in many things. (Can’t remember his name). Overall, highly recommended.
Muna
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Excellent in everything
Muna
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Clean room, professional staff, lovely amenities. Excellent Location .
Hamad
icon-
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Luxury hotel
Prachatouch
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Nice
TRudi
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The staffs are very friendly, but the facility itself needs to be upgraded. Everything is very old inside. The buffet breakfast menu is the same everyday and not that great dim sum. I am very disappointed
ZeYang
4.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Nothing positive about my stay at MO Guangzhou for the last 2 days. First, my room was not ready until 4:15pm, no explanations no apology. The breakfast is the lowest level that I experienced in all the MO I have been to, and it’s even worse than the Hiltons. Chicken is hard and freshly made noodles are overcooked and mushy. The espresso had a bad taste due to either stall bins or unflushed machine. Varieties are less than half of what the Shanghai MO has,
Read More
richard leslie
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Perfect
Triono j
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Excellent location and great rooms
seesee
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Only had time to stay here for one day but we were very impressed with the level of services provided, dining experiences within the hotel and the convenience of the location. Special call out to Catherine at the front desk and Colleñ at the concierge desk, both of whom had gone above and beyond their expected duties to assist us, making our last day in Guangzhou a truly memorable one.
Read More
Anna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Room very comfortable and clean.Bed was also comfortable.Staff courteous and helpful especially giving information to direction for local tourist attraction.Had a very enjoyable and pleasant stay.Definitely will stay at Mandarin Oriental Guangzhou for my next visit.Thank you once again!
ling
icon-Leisure
Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

great room and great emplacement
Chris
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Property and food and amenities as well as location is second to none
simon
icon-Business
Business
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

A really great hotel, beautiful rooms very well maintained. The shower is in a class of its own.
Harvey
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

.
Que
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Second time staying here and even better services. Hotel staff are top notch! Breakfast is great, hotel is nice and room is clean, spacious and comfortable. Highly recommended! And will sure stay here again!
Number of reviews per page
20
40