Mandarin Oriental, Guangzhou

Hotels
9.4
/10
Exceptional
295 reviews

What Guests Say About Their Stay

Zenaida
10.0
/ 10
Love this hotel! We were upgraded to a larger room. Hotel is connected to a mall with lots of eating option in the lower level. Stayed for 3 nights and will surely come back again. First time staying in a Oriental Mandarin Hotel, and it didn’t disappoint. Wonderful staff! Will try other Mandarin Hotel in other parts of the world.
Jeetesh
10.0
/ 10
Very impressive property…. Service is excellent, and breakfast spread is very good. My only disappointment was that it was a very short stay and could not enjoy more facilities such as the spa and fitness centre. Guess the next time
Ken Yin sang
10.0
/ 10
The guys at conciage Chase.. ( met him a few years back, always gave a wonderful reception… Will always stay at MO when i visit the city..
In the Area
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389 Tianhe Road, Tianhe District, Tianhe Qu, Guangzhou, Guangdong, China, 510620

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Mandarin Oriental, Guangzhou is located in area / city Guangzhou CBD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Mandarin Oriental, Guangzhou

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389 Tianhe Road, Tianhe District, Tianhe Qu, Guangzhou, Guangdong, China, 510620
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Location


Mandarin Oriental, Guangzhou is located in area / city Guangzhou CBD.

About Mandarin Oriental, Guangzhou

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Mandarin Oriental, Guangzhou exclusively for you.

Mandarin Oriental, Guangzhou is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Mandarin Oriental, Guangzhou.

All facilities in Mandarin Oriental, Guangzhou

Others Mandarin Oriental, Guangzhou
Others

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Outdoor pool
  • Spa
  • Shops
  • Sauna

Business Facilities

  • Conference room
  • Meeting rooms
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

General

  • Parking
  • Reception hall

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Mandarin Oriental, Guangzhou

Important Note
  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children
  • Pet fee: CNY 816.2 per pet, per stay
  • Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • This property uses a grey water recycling system
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mandarin Oriental, Guangzhou
263
Another facilities in Mandarin Oriental, Guangzhou
Laundry service, Multilingual staff, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in Mandarin Oriental, Guangzhou

What are available facilities at Mandarin Oriental, Guangzhou?
There are top facilites at Mandarin Oriental, Guangzhou such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mandarin Oriental, Guangzhou?
The standard check-in time at Mandarin Oriental, Guangzhou is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Mandarin Oriental, Guangzhou provide breakfast?
Yes, Mandarin Oriental, Guangzhou provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Mandarin Oriental, Guangzhou

9.4
Exceptional
From 291 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

9.8

Service and Facilites

9.2

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Traveler Reviews Mandarin Oriental, Guangzhou

Number of reviews per page
20
40
Top reviews
DAVID
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good breakfast buffet , shower room needs improvement
Zenaida
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Love this hotel! We were upgraded to a larger room. Hotel is connected to a mall with lots of eating option in the lower level. Stayed for 3 nights and will surely come back again. First time staying in a Oriental Mandarin Hotel, and it didn’t disappoint. Wonderful staff! Will try other Mandarin Hotel in other parts of the world.
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Cary
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Excellent service and vibe! Will stay again for sure!
James
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

This is a very luxurious hotel, the room was expertly cleaned everyday and the gym and spa area was immaculate and probably the best I have experienced in terms of quality and facilities. Initially we had a room facing the main junction which we found a bit noisy. We got moved to a room on the opposite side which was much quieter. I am sensitive to sound so maybe other guests would be fine. The Michelin star restaurant was amazing for a treat and not too expensive. Breakfast is fantastic quality albeit a bit pricey. Only negative is level of English amongst front desk staff varies from excellent to non-existent, so it depends on your luck the kind of service you get.
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Jeetesh
icon-Business Family
Business Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very impressive property…. Service is excellent, and breakfast spread is very good. My only disappointment was that it was a very short stay and could not enjoy more facilities such as the spa and fitness centre. Guess the next time
Moussa
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great full
Ken Yin sang
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The guys at conciage Chase.. ( met him a few years back, always gave a wonderful reception… Will always stay at MO when i visit the city..
Xinyue
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

生日布置很好!
Judy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

There’s a big shopping mall next to the hotel and a tube station underground.
Anita
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Traffic jam there all the time
Mardo
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

do not want to add any more comments
Chris
icon-Business
Business
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

They treated me like I mattered and made me feel like I belong.. as a road warrior in business in Asia to be treated like that after a hard week is truly welcoming
Ken
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

hotel's rooms are spacious and comfortable like the cleanliness of the hotel staff are very friendly it was a wonderful stay
ROBERT
icon-Business Family
Business Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Fantastic
Fan
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Best hotel in the area, hands down. The staff can remember me and my favorite drinks and/or food so that each time when I enter the Club, they know what I need. Also the books selection in the Club are the best among all five-star hotels in the area. Each time when I come in to the hotel, I feel like coming home. Best of the best!
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ABDUL RAUF
icon-Business
Business
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Nothing special
Byron
icon-Business
Business
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Great hotel next to world class mall for high end shopping food, only negative was morning buffet, 3 star at best and a disappointment given hotel brand.
Alberto
icon-Business
Business
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Very clean and good service
Joseph
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

hotel facilities and room are very good...
Ana Melissa
icon-Business Family
Business Family
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Well-located, beautiful rooms, great service and dining options.
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.