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8.6
/10
Very Good
1,053 reviews

What Guests Say About Their Stay

J***e

9.4
/ 10
Convenient location, right across the Luohu port. There’s also a metro station right in front of the hotel. Hotel is spacious, bed is large, can even fit 3 adults I think. I had a very pleasant stay, will definitely come back

Kesinee W.

9.0
/ 10
Good services and helpful staff. Nice breakfast at Horizon Club. Spacious rooms with room service available. Good spa service.

yusra m. v.

10.0
/ 10
Luxury hotels location near shopping and culinary, the location is very strategic
See original

Vivian

10.0
/ 10
I love the way the staff at the lobby her name is Camille Fu. She did a very good job very helpful and nice. Highly recommend this hotel and love the way how the staff treat the important guests. Thank you and see you next time.

Vivian

10.0
/ 10
I love the way the staff at the lobby her name is Camille Fu. She did a very good job very helpful and nice. Highly recommend this hotel and love the way how the staff treat the important guests. Thank you and see you next time.
In the Area
See Map
1002 Jianshe Road East Side Railway Station, Shenzhen, Guangdong, China, 518001

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
note: hotel was previously named Shangri-La Shenzhen Shangri La Shenzhen is located in area / city Shenzhen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Shangri-La Shenzhen

1002 Jianshe Road East Side Railway Station, Shenzhen, Guangdong, China, 518001
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Lobby Shangri La Shenzhen
Exterior 2 Shangri La Shenzhen

Discover More About Shangri-La Shenzhen

The Charm of Shangri La Shenzhen

For Australian travellers planning a trip to Guangdong, China, the Shangri La Shenzhen offers a luxurious and convenient base for exploring this dynamic region. Known for its exceptional service and prime location, the Shangri La Shenzhen is a top choice for those seeking comfort and accessibility. Rates at Shangri La Shenzhen start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Shangri La Shenzhen

The Shangri La Shenzhen is situated in the bustling Futian District, a vibrant hub in Shenzhen that offers a fantastic blend of business and leisure. This area is akin to Sydney's CBD or Melbourne's Southbank, providing easy access to key attractions and transport links. Located at 1002 Jianshe Road East Side Railway Station, Shenzhen, Guangdong, China, 518001, the hotel is conveniently positioned, offering a comfortable distance from the immediate city centre while remaining well-connected. You'll find yourself surrounded by a lively atmosphere, with proximity to excellent shopping, dining, and entertainment options, much like the vibrant local cafes and weekend markets you might find in areas like Surry Hills. For those relying on public transport, the nearest metro station is within easy reach, facilitating seamless travel across the city and to major transit hubs, including links to airport transportation.

Guest Facilities and Services at Shangri La Shenzhen

Guest facilities at Shangri La Shenzhen are designed to cater to the needs of discerning travellers, ensuring a comfortable and enjoyable stay. Australian travellers will appreciate the commitment to quality, with amenities that include excellent breakfast options, reflecting a strong café culture with diverse culinary choices. The hotel provides reliable free Wi-Fi throughout the property, a well-equipped fitness centre for maintaining your workout routine, and a helpful 24-hour front desk ready to assist with any queries. Secure luggage storage is also available, providing peace of mind for those exploring the city before check-in or after check-out.

Room Information and Stay Experience at Shangri La Shenzhen

The Shangri La Shenzhen offers a range of well-appointed rooms and suites, each designed to provide a sanctuary of comfort and tranquility. The Room types of Shangri La Shenzhen are varied, ensuring there's a perfect option for every traveller. Guests can expect meticulously clean and comfortable environments, featuring plush bedding and modern climate control systems to ensure a pleasant temperature year-round, a crucial aspect for travellers accustomed to Australia's diverse weather. The bathrooms are consistently clean and well-maintained, offering a refreshing space to start or end your day.

Recommended Nearby Dining and Cafes around Shangri La Shenzhen

The area surrounding Shangri La Shenzhen is a culinary delight, offering a wide array of dining experiences to suit every palate. You'll find a vibrant local food scene, from sophisticated restaurants to casual eateries and bustling food markets, reminiscent of the diverse culinary landscapes found in Australian cities. For those who appreciate a good start to the day, the hotel itself offers excellent breakfast choices, and the vicinity boasts numerous cafes serving quality coffee and delicious brunch options, potentially including local interpretations of smashed-avo or hearty buffet spreads. Exploring the neighbourhood will reveal a rich tapestry of flavours, from authentic Chinese cuisine to international fare.

Popular Attractions and Activities near Shangri La Shenzhen

Shenzhen is a city brimming with attractions, and the Shangri La Shenzhen serves as an ideal starting point for exploration. Within easy reach, you can discover:

  • Window of the World:

    A captivating theme park showcasing miniature replicas of global landmarks.
  • Splendid China Folk Village:

    Explore the rich cultural heritage and diverse ethnic customs of China.
  • Shenzhen Museum:

    Delve into the history and development of this rapidly evolving metropolis.
  • OCT Loft Creative Culture Park:

    A trendy area filled with art studios, galleries, cafes, and unique shops.
  • Ping An Finance Centre:

    Ascend to the observation deck for breathtaking panoramic views of Shenzhen and beyond.
If you are looking for other activities around Shangri La Shenzhen, check out the best deals on Traveloka: Recommended activities in Shenzhen!

How to Get to Shangri La Shenzhen from the Airport

Navigating your journey from the airport to the Shangri La Shenzhen is straightforward, with several convenient options available. Understanding the "Airport transfer service of Shangri La Shenzhen" and "How to get to Shangri La Shenzhen" is key to a smooth arrival.

  • Airport Link Trains:

    Shenzhen has an efficient metro system that connects directly to the airport, offering a fast and cost-effective way to reach the city centre, from where you can easily transfer to the hotel.
  • Airport Shuttle Buses:

    Dedicated shuttle buses operate from the airport to various points in the city, providing a comfortable and direct route.
  • Public Metered Taxis:

    Taxis are readily available at the airport and offer a convenient door-to-door service. Ensure the meter is used for fare calculation.
  • Rideshare Services:

    You can also opt for rideshare services, which are a popular and often economical choice for getting around.
For a hassle-free journey, consider pre-booking your Airport transfer service.

Summary of Why You Should Choose Shangri La Shenzhen

The Shangri La Shenzhen stands out as an excellent choice for Australian travellers seeking a blend of luxury, comfort, and convenience in Guangdong. Its prime location, coupled with exceptional guest facilities and a commitment to outstanding service, ensures a memorable stay.

  • Prime Location:

    Situated in the vibrant Futian District, offering easy access to attractions and transport.
  • Exceptional Comfort:

    Well-appointed rooms with modern amenities and climate control for a relaxing experience.
  • Convenient Services:

    A range of facilities including excellent dining, fitness centre, and 24-hour front desk support.
  • Seamless Travel:

    Well-connected to public transport and airport links for effortless exploration.
Ready to experience the best of Shenzhen?

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All facilities in Shangri-La Shenzhen

Bar, Cafe and Lounge Shangri La Shenzhen
Bar, Cafe and Lounge
Swimming Pool Shangri La Shenzhen
Swimming Pool
Entertainment Facility Shangri La Shenzhen
Entertainment Facility
Fitness Center Shangri La Shenzhen
Fitness Center
Functional Hall Shangri La Shenzhen
Functional Hall

Hotel Services

  • Concierge
  • Money changer
  • Medical service
  • Express check-out
  • Laundry service
  • Tours
  • 24-hour security
  • 24-hour Receptionist

Public Facilities

  • Early check-in
  • Parking
  • Room service
  • Coffee shop
  • Safety deposit box
  • Restaurant
  • 24-hour room service

Things to Do

  • Health club
  • Massage
  • Outdoor pool
  • Sauna
  • Spa

Food and Drinks

  • Buffet breakfast
  • Continental breakfast

Transportation

  • Car rental
  • Valet parking

General

  • Swimming pool
  • AC

Nearby Facilities

  • ATM/Banking
  • Gift shop

Accessibilty

  • Wheelchair accessible

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Shangri-La Shenzhen

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Breakfast is offered to Adult only

Check-in/Check-out Time

Check-in:
14:00 - 14:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 14:00 - 14:00 - to 12:00 - 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shangri-La Shenzhen
522
Number of floors in Shangri-La Shenzhen
31
Another facilities in Shangri-La Shenzhen
Concierge, Money changer, Medical service, Express check-out, Laundry service

Frequently asked questions about Shangri-La Shenzhen

What are available facilities at Shangri-La Shenzhen?
There are top facilites at Shangri-La Shenzhen such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at Shangri-La Shenzhen?
The standard check-in time at Shangri-La Shenzhen is starting from 14:00 - 14:00 while the latest check-out time is at 12:00 - 12:00
Does Shangri-La Shenzhen provide breakfast?
Yes, Shangri-La Shenzhen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Shangri-La Shenzhen?
Shangri-La Shenzhen has a 0.0-star rating.
How many floors does Shangri-La Shenzhen have?
Shangri-La Shenzhen has 31.
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Shangri-La Shenzhen reviews and ratings

Overall Ratings & Reviews Shangri La Shenzhen

Traveloka (52)
Other sources (1,001)
8.6
Very Good
From 1,001 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Shangri La Shenzhen

Number of reviews per page
20
40
Top reviews
Poman
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very good
loni
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Close to the border. Staff are friendly and polite. Very clean.
Vivian
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I love the way the staff at the lobby her name is Camille Fu. She did a very good job very helpful and nice. Highly recommend this hotel and love the way how the staff treat the important guests. Thank you and see you next time.
Vivian
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I love the way the staff at the lobby her name is Camille Fu. She did a very good job very helpful and nice. Highly recommend this hotel and love the way how the staff treat the important guests. Thank you and see you next time.
Selina
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Second stay at this hotel. Wish there’s a pedestrian crossing with escalators to reach hotel from the railway & metro stations. The street in front of hotel is always busy & chaotic. Pedestrian walk in front of hotel is broken, busy & not even. Very convenient walk from back of hotel to restaurants & shops. Staff was friendly; room is clean & smells fresh. We had a room high enough to see the big square leading to metro & rail station. We enjoyed the stay.
Read More
Wayne
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Yes
Wai-Keung
icon-
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

staff are helpful, great location
John
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This hotel is ideally located in the Lo Wu district of Shenzhen, public transport is within walking distance. The train station to Gaungzhou is literally across the road. There are many shopping areas nearby and you are also spoilt for choice when it comes to restaurants too. The hotel is dated but still offers great value. The staff were very helpful and informative. I would have no hesitation recommending this establishment.
Read More
Lawrence
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

👍
GEORGE
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

None
Wayne
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Yes
Lawrence
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

👍
Lawrence
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good
Alnoor
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was good.
douglas
icon-Business
Business
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel rooms are very dated...also needs to be cleaned
Jack
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

They need to update the room it is clean but need model
James
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Accustomed to staying at Shangri-La Hotels and Resorts properties worldwide (Paris, Istanbul, etc.), our five-day stay in Shenzhen was unexpectedly disappointing and, more concerningly, reflective of a decline in the brand’s standards. The room showed evident neglect: curtains that would not close, and exposed nails on a chair which unfortunately injured our baby. The bathroom door also malfunctioned repeatedly, locking from the outside and requiring late-night intervention. Most concerning was housekeeping: when our baby was unwell and the bed sheets were soiled, they were not replaced but simply covered with a blanket. We contacted guest services three times, without answer or any call back. Attention to basic details was lacking (only one towel provided for a family of four). Service was notably rigid, with a refusal to accommodate a prepaid breakfast missed due to our child’s illness. At breakfast, despite clearly explaining my strict dietary requirements, as I do not eat meat or fish and eggs are my sole source of protein, repeated requests for five eggs were never respected, with smaller portions consistently served. There were also ongoing works within the hotel and associated noise, something that could have been understandable had the overall stay met expectations. Overall, this experience has significantly altered our perception of the brand.
Read More
Gary or Kimmie
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Friendly, patient, and helpful in directions
Luiz Carlos
icon-
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very nice hotel
Li Hua
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Shops nearby , walking distance to Luohu shopping complex
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Shangri La Shenzhen

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Shangri La Shenzhen

Traveloka (52)
Other sources (1,001)
8.6
Very Good
From 1,001 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Shangri La Shenzhen

Number of reviews per page
20
40
Top reviews
Poman
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very good
loni
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Close to the border. Staff are friendly and polite. Very clean.
Vivian
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I love the way the staff at the lobby her name is Camille Fu. She did a very good job very helpful and nice. Highly recommend this hotel and love the way how the staff treat the important guests. Thank you and see you next time.
Vivian
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I love the way the staff at the lobby her name is Camille Fu. She did a very good job very helpful and nice. Highly recommend this hotel and love the way how the staff treat the important guests. Thank you and see you next time.
Selina
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Second stay at this hotel. Wish there’s a pedestrian crossing with escalators to reach hotel from the railway & metro stations. The street in front of hotel is always busy & chaotic. Pedestrian walk in front of hotel is broken, busy & not even. Very convenient walk from back of hotel to restaurants & shops. Staff was friendly; room is clean & smells fresh. We had a room high enough to see the big square leading to metro & rail station. We enjoyed the stay.
Read More
Wayne
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Yes
Wai-Keung
icon-
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

staff are helpful, great location
John
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This hotel is ideally located in the Lo Wu district of Shenzhen, public transport is within walking distance. The train station to Gaungzhou is literally across the road. There are many shopping areas nearby and you are also spoilt for choice when it comes to restaurants too. The hotel is dated but still offers great value. The staff were very helpful and informative. I would have no hesitation recommending this establishment.
Read More
Lawrence
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

👍
GEORGE
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

None
Wayne
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Yes
Lawrence
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

👍
Lawrence
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good
Alnoor
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was good.
douglas
icon-Business
Business
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel rooms are very dated...also needs to be cleaned
Jack
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

They need to update the room it is clean but need model
James
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Accustomed to staying at Shangri-La Hotels and Resorts properties worldwide (Paris, Istanbul, etc.), our five-day stay in Shenzhen was unexpectedly disappointing and, more concerningly, reflective of a decline in the brand’s standards. The room showed evident neglect: curtains that would not close, and exposed nails on a chair which unfortunately injured our baby. The bathroom door also malfunctioned repeatedly, locking from the outside and requiring late-night intervention. Most concerning was housekeeping: when our baby was unwell and the bed sheets were soiled, they were not replaced but simply covered with a blanket. We contacted guest services three times, without answer or any call back. Attention to basic details was lacking (only one towel provided for a family of four). Service was notably rigid, with a refusal to accommodate a prepaid breakfast missed due to our child’s illness. At breakfast, despite clearly explaining my strict dietary requirements, as I do not eat meat or fish and eggs are my sole source of protein, repeated requests for five eggs were never respected, with smaller portions consistently served. There were also ongoing works within the hotel and associated noise, something that could have been understandable had the overall stay met expectations. Overall, this experience has significantly altered our perception of the brand.
Read More
Gary or Kimmie
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Friendly, patient, and helpful in directions
Luiz Carlos
icon-
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very nice hotel
Li Hua
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Shops nearby , walking distance to Luohu shopping complex
Number of reviews per page
20
40