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Shangri-La Shenzhen
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Shangri-La Shenzhen
8.2
/10
Very Good
979 reviews
What Guests Say About Their Stay
KAH WEE
10.0
/ 10
Great location with clean rooms. Lobby and rooms are a bit old but of good quality and service. Breakfast is great and best rate if you prepaid the day before if not included in the room.
Near LouHu train station which connects well to other parts of China. Nice dim sum restaurants and other food choices at the train station which is a 5 mins walk from hotel thru the tunnel in front.
All main attractions in SZ is nearby by train or taxi all within 30 mins of travel.
Recommend for first timer to SZ.
Richard
10.0
/ 10
Its well located and highly convenient, on the other side for a Shangri-la the staff should be more helpful, example when I arrive to the hotel no one help me to unload the luggage from my taxi, those small things make a huge difference.
Chin Sung
10.0
/ 10
Very convenient with food and convenient and subway station is just next to the hotel
In the Area
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Jianshe Road, Luohu District, Luohu Qu, Shenzhen, Guangdong, China, 518001
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Shangri-La Shenzhen
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What's around Shangri-La Shenzhen
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Jianshe Road, Luohu District, Luohu Qu, Shenzhen, Guangdong, China, 518001
Discover More About Shangri-La Shenzhen
Location
Shangri-La Shenzhen is located in area / city Luohu Qu.
About Shangri-La Shenzhen
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Shangri-La Shenzhen exclusively for you.
Shangri-La Shenzhen is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Shangri-La Shenzhen.
All facilities in Shangri-La Shenzhen
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Express check-in
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- Shops
- Beach umbrella
- Outdoor pool
- Spa
- Garden
- Sauna
- Steam room
- Pool sun loungers
Public Facilities
- Coffee shop
- Elevator
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
General
- Banquet
- Ballroom
- Parking
Nearby Facilities
- Souvenir shop
- Hair salon
- ATM/Banking
Business Facilities
- Meeting rooms
- Business center
Sports and Recreations
- Fitness center
- Game room
Family-friendly Facilities
- Children pool
Transportation
- Limo or town car service
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Shangri-La Shenzhen
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately CNY 161 for adults and CNY 161 for children
- Airport shuttle fee: CNY 600 per vehicle
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The listed child breakfast fee applies to guests age 11 and younger. This property requires guests to wear swim caps in the pool.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Check-in/Check-out Time
Check-in:
14:00 - 12:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 14:00 - 12:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Shangri-La Shenzhen | 522 |
Number of floors in Shangri-La Shenzhen | 32 |
Another facilities in Shangri-La Shenzhen | Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby |
Frequently asked question in Shangri-La Shenzhen
What are available facilities at Shangri-La Shenzhen?
There are top facilites at Shangri-La Shenzhen such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Shangri-La Shenzhen?
The standard check-in time at Shangri-La Shenzhen is starting from 14:00 - 12:00 while the latest check-out time is at Before 12:00
Does Shangri-La Shenzhen provide breakfast?
Yes, Shangri-La Shenzhen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Shangri-La Shenzhen
Traveloka (38)
Other sources (941)
8.2
Very Good
From 941 reviews
Cleanliness
8.4
Room Comfort
8.2
Location
10.0
Service and Facilites
8.4
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Traveler Reviews Shangri-La Shenzhen
Number of reviews per page
20
40
Top reviews
KAH WEE
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great location and service.
MAURICE
Business
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
check in was hell
KAH WEE
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great location with clean rooms. Lobby and rooms are a bit old but of good quality and service. Breakfast is great and best rate if you prepaid the day before if not included in the room.
Near LouHu train station which connects well to other parts of China. Nice dim sum restaurants and other food choices at the train station which is a 5 mins walk from hotel thru the tunnel in front.
All main attractions in SZ is nearby by train or taxi all within 30 mins of travel.
Recommend for first timer to SZ.
Read More
Icy
Friends and Family
2.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The hotel is 33 years old and it needs serious renovation. It doesn’t meet a 5 star rating. I was very disappointed.
Richard
Business
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Its well located and highly convenient, on the other side for a Shangri-la the staff should be more helpful, example when I arrive to the hotel no one help me to unload the luggage from my taxi, those small things make a huge difference.
Nadine
Business
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Needs a refurb
Mukesh
Business
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Walking distance from Luoho Hong Kong Crossing.
Chin Sung
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Very convenient with food and convenient and subway station is just next to the hotel
Coanh
Friends and Family
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
We had a wonderful family trip of four, for 4 nights in Shenzhen, and the Shangri-La was the perfect choice for our stay. Its close proximity to the Hong Kong transit Louhu border made it convenient for our two planned day trips into Hong Kong for sightseeing.
However, the hotel room could use some upgrades, as certain features, such as the carpets, safe, and electrical connectivity, felt a bit dated.
Overall, we enjoyed our stay, thanks in large part to the friendly and helpful staff. A special shout-out to Bill, who always greeted us with a warm smile each morning at the lobby/front door. He provided excellent recommendations and genuinely seemed to enjoy his work, which added to our positive experience.
We would definitely consider staying here again for a short trip, as the location is incredibly convenient. Thank you!
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Susan
Leisure Family
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The pictures that are posted are probably when they first opened. The rooms are so small and outdated. I wanted to stay at a nice hotel and this wasn’t it. I had stayed in more luxury hotels that are not name brand that was better than this hotel. Would not recommend
King Yin
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Less than 10min walk from train station. Hotel although slightly dated is still excellent . Definitely value for money for a 5 star Shangri-la hotel.
Peter
Leisure Family
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Hotel has a long histoty in Shenzhen and was the best at it's time. But neighborhood area is a little not up to the trend, t il has some old fashion business and
JOSEPH
Business
2.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
They had constructions going on and didn’t alert me to it. Not only but that gave me a room right below where the work was done. So for 4 days, it was constant banging and hammering nonstop. Cleaners kept knocking on my door despite the DND sign. They give you 2 small bottles of water and expect tips for more bottles every single day. The staff don’t speak English which tough for even room service orders or asking for simple amenities. Overall, it really a let down.
Read More
Julie
Leisure Family
4.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
It was a bit of a shock because when you walk into the hotel it’s all renovated clean beautiful big and fancy looking. It’s modern. However, when you walk in your room… it’s not as modern.
The floor is all made of rug so it’s very dusty! The bathroom wasn’t that clean, it had some rust near the sink area …
I usually feel like hotel with a shower-bath is less modern.
Overall it was ok for the price paid.
The location was good, it was walkable distance to a shopping and dining areas!
Read More
Verified traveler
Friends and Family
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Location is superb just a few mins walk from Luohu
The hotel has maintained well
And love the big bed and room
Julie
Leisure Family
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The rooms are not that clean… it smelled a little bit moldy because the floor is made of rug material. Also, you cannot enjoy buffet during the week. Only during the weekend …
Verified traveler
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Great location
Jaeseung
Business and Leisure Family
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
perfect location
great services
safety
Lisa
Business and Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Great location, good price
Fancy
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Service and location is excellent. Carpet in the room is pretty old. Coffee shop and the restaurant are very good. We
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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