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8.6
/10
Very Good
1,050 reviews

What Guests Say About Their Stay

J***e

9.4
/ 10
Convenient location, right across the Luohu port. There’s also a metro station right in front of the hotel. Hotel is spacious, bed is large, can even fit 3 adults I think. I had a very pleasant stay, will definitely come back

Kesinee W.

9.0
/ 10
Good services and helpful staff. Nice breakfast at Horizon Club. Spacious rooms with room service available. Good spa service.

yusra m. v.

10.0
/ 10
Luxury hotels location near shopping and culinary, the location is very strategic
See original

vince

10.0
/ 10
Swimming pool was not open, but everything else was very good. We were clean, newly renovated. Of course the lobby is very nice. Conveniently located across the Lo Wo shopping center. Great massage place in the hotel you definitely should try although they don’t speak much English in the massage place.

Choy Hoong

10.0
/ 10
The staff was very helpful and friendly especially Steven Lin! Shopping malls and restaurants were walking distance too.
In the Area
See Map
1002 Jianshe Road East Side Railway Station, Shenzhen, Guangdong, China, 518001

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
note: hotel was previously named Shangri-La Shenzhen Shangri La Shenzhen is located in area / city Shenzhen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Shangri-La Shenzhen

1002 Jianshe Road East Side Railway Station, Shenzhen, Guangdong, China, 518001
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Lobby Shangri La Shenzhen
Exterior 2 Shangri La Shenzhen

Discover More About Shangri-La Shenzhen

Overview of Shangri-La Shenzhen

Shangri-La Shenzhen offers a luxurious escape in the heart of this vibrant Chinese city. Its unique charm lies in the seamless blend of modern elegance and traditional hospitality. Located in the bustling Futian District, it's close to iconic landmarks like Shenzhen Civic Centre and the stunning Shenzhen Bay. Excellent public transport links, including the metro, make exploring the city a breeze. The hotel is ideal for business travelers, couples seeking a romantic getaway, and families looking for a comfortable and convenient base to explore Shenzhen's attractions. The atmosphere is sophisticated yet relaxed, promising a memorable stay.

Shangri-La Shenzhen Facilities

Shangri-La Shenzhen boasts a range of room types, from elegantly appointed standard rooms to lavish suites, catering to diverse needs and preferences. Common areas include stylish lounges perfect for relaxation, multiple dining options offering diverse culinary experiences, and potentially a rooftop terrace or garden offering stunning city views. The hotel provides 24/7 front desk service, concierge assistance, and a tour desk to help guests plan their itinerary. Complimentary amenities typically include high-speed Wi-Fi, air conditioning, and essential toiletries. Robust security measures, including CCTV and keycard access, ensure guest safety and peace of mind.

What to Expect When Staying Here

The atmosphere at Shangri-La Shenzhen is generally sophisticated and refined. Guests often include business travelers, families, and couples. While specific weekly activities may vary, the hotel often partners with local businesses to offer curated experiences. House rules generally align with standard hotel etiquette, emphasizing respect for other guests and the property. Staff are typically well-versed in English and Mandarin, ensuring smooth communication.

How to Get to Shangri-La Shenzhen

The hotel is conveniently located near Shenzhen's major transportation hubs, including Shenzhen Bao'an International Airport (SZX) and several metro stations. Taxis and ride-hailing services are readily available. Many key attractions and neighborhoods are within easy reach, either by foot or using public transport.

Food Near Shangri-La Shenzhen

Shangri-La Shenzhen features multiple on-site restaurants offering a variety of cuisines. While self-catering facilities are not typically available in hotel rooms, numerous cafes, restaurants, and convenience stores are within walking distance, offering diverse culinary options to suit every taste and budget.

Things to Do Around Shangri-La Shenzhen

Shenzhen offers a wealth of attractions, from modern architectural marvels to vibrant cultural experiences. Numerous museums, parks, and shopping malls are easily accessible from the hotel. Exploring the city's bustling night markets is a must-do for a truly immersive experience. Whether traveling solo or in a group, Shenzhen provides a diverse range of activities to suit all interests.

Why Shangri-La Shenzhen is Popular Among Travelers

Its prime location, luxurious amenities, impeccable service, and proximity to Shenzhen's key attractions make it a popular choice for discerning travelers. The hotel's commitment to providing a seamless and memorable experience consistently earns high praise.

Tips for First-Time Visitors

Choosing a room type depends on individual needs and preferences. Packing light, comfortable clothing suitable for both warm and potentially cooler evenings is recommended. While English is spoken in many tourist areas, learning a few basic Mandarin phrases can enhance your experience. Familiarizing yourself with basic Chinese customs and etiquette will contribute to a more respectful and enjoyable stay.

Best Time to Stay at Shangri-La Shenzhen

Shenzhen enjoys a subtropical climate. The best time to visit is generally during the spring and autumn months for pleasant weather. Consider peak seasons and major events when planning your trip, as accommodation may be more in demand during these periods. Off-season travel can offer better deals and fewer crowds.

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All facilities in Shangri-La Shenzhen

Bar, Cafe and Lounge Shangri La Shenzhen
Bar, Cafe and Lounge
Swimming Pool Shangri La Shenzhen
Swimming Pool
Entertainment Facility Shangri La Shenzhen
Entertainment Facility
Fitness Center Shangri La Shenzhen
Fitness Center
Functional Hall Shangri La Shenzhen
Functional Hall

Food and Drinks

  • Buffet breakfast
  • Continental breakfast

Transportation

  • Car rental
  • Valet parking

Things to Do

  • Health club
  • Massage
  • Outdoor pool
  • Sauna
  • Spa

General

  • Swimming pool
  • AC

Accessibilty

  • Wheelchair accessible

Public Facilities

  • Early check-in
  • Parking
  • Room service
  • Coffee shop
  • Safety deposit box
  • Restaurant
  • 24-hour room service

Hotel Services

  • Concierge
  • Money changer
  • Medical service
  • Express check-out
  • Laundry service
  • Tours
  • 24-hour security
  • 24-hour Receptionist

Business Facilities

  • Meeting facilities

Nearby Facilities

  • ATM/Banking
  • Gift shop

Accommodation Policy & General Information in Shangri-La Shenzhen

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Breakfast is offered to Adult only

Check-in/Check-out Time

Check-in:
14:00 - 14:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 14:00 - 14:00 - to 12:00 - 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shangri-La Shenzhen
522
Number of floors in Shangri-La Shenzhen
31
Another facilities in Shangri-La Shenzhen
Buffet breakfast, Continental breakfast, Car rental, Valet parking, Health club

Frequently asked question in Shangri-La Shenzhen

What are available facilities at Shangri-La Shenzhen?
There are top facilites at Shangri-La Shenzhen such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at Shangri-La Shenzhen?
The standard check-in time at Shangri-La Shenzhen is starting from 14:00 - 14:00 while the latest check-out time is at 12:00 - 12:00
Does Shangri-La Shenzhen provide breakfast?
Yes, Shangri-La Shenzhen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Shangri-La Shenzhen have?
Shangri-La Shenzhen is a 5.0-star hotel.
How many floors does Shangri-La Shenzhen have?
Shangri-La Shenzhen has 31 floors.
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More Reviews from Other Guests in Shangri-La Shenzhen

Overall Ratings & Reviews Shangri La Shenzhen

Traveloka (50)
Other sources (1,000)
8.6
Very Good
From 1,000 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.8

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Most Relevant
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Traveler Reviews Shangri La Shenzhen

Number of reviews per page
20
40
Top reviews
vince
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Swimming pool was not open, but everything else was very good. We were clean, newly renovated. Of course the lobby is very nice. Conveniently located across the Lo Wo shopping center. Great massage place in the hotel you definitely should try although they don’t speak much English in the massage place.
Felix
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I had to change room because the wall between rooms is not sound proof. At around 3:30 am to 4:00 am. The room either above me or next to me was taking a shower or using their bathroom, and the draining water sound abruptly woke me up, I THOUGHT THE WATER WAS DRAINING DOWN ON ME !!!
Choy Hoong
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The staff was very helpful and friendly especially Steven Lin! Shopping malls and restaurants were walking distance too.
Kelly
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel is convenient to everything in walking distance Rooms still smell like old cigarettes smoke, it’s a shame
Riduwan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean room. Polite and helpful front desk and concierge. Has a Meituan delivery locker at main door.
Wai Fan
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Second time staying here at this hotel! Staffs were nice and easy access to train or MTR.
Naresh
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It’s a great place to stay
Phong duc
icon-with Children
with Children
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff were amazing especially the check in staff. Sad to say this was the only 5 star thing about the hotel. The hotel lobby is clean and modern, but once you get to the rooms its like getting taken back in time. Rooms are very dated, and just not up to the usual shangri la standard. Fixings were loose, screws protruding from door chain. The price was cheap, but with the shangri la name you still expect decent rooms. I wouldn't stay at this hotel again, but will still stay in shangri la in other countries
Read More
Michael
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Good location and near all land transportation. The hotel shows ages and needs upgrade.
Alvin
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Friendly front desk. Bill Chen was courteous and professional.
Weng Peng
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Though this is one of the older hotel in Shenzhen, I give it a 5-star rating
Man Chau
icon-Business
Business
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location. transportation centre very easy to commune. Lowu shopping mall, restaurant, foods 5 mins walk. It's abit old but clean. Not much view in this location.
Kian Gee
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Luohu Railway Station is right across from the hotel. The location is extremely convenient for travel to and from Guangzhou and Shenzhen. The hotel lobby is spacious, comfortable, and elegant. The staff are friendly and welcoming. Well done to hotel team and management. Highly recommended.
Poman
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very good
loni
icon-Family
Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Close to the border. Staff are friendly and polite. Very clean.
Vivian
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I love the way the staff at the lobby her name is Camille Fu. She did a very good job very helpful and nice. Highly recommend this hotel and love the way how the staff treat the important guests. Thank you and see you next time.
Vivian
icon-with Friends
with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I love the way the staff at the lobby her name is Camille Fu. She did a very good job very helpful and nice. Highly recommend this hotel and love the way how the staff treat the important guests. Thank you and see you next time.
Selina
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Second stay at this hotel. Wish there’s a pedestrian crossing with escalators to reach hotel from the railway & metro stations. The street in front of hotel is always busy & chaotic. Pedestrian walk in front of hotel is broken, busy & not even. Very convenient walk from back of hotel to restaurants & shops. Staff was friendly; room is clean & smells fresh. We had a room high enough to see the big square leading to metro & rail station. We enjoyed the stay.
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Wayne
icon-with Children
with Children
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Yes
Wai-Keung
icon-
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

staff are helpful, great location
Number of reviews per page
20
40

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Exterior 4 Shangri La Shenzhen

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.