8.2
/10
Very Good
979 reviews

What Guests Say About Their Stay

KAH WEE
10.0
/ 10
Great location with clean rooms. Lobby and rooms are a bit old but of good quality and service. Breakfast is great and best rate if you prepaid the day before if not included in the room. Near LouHu train station which connects well to other parts of China. Nice dim sum restaurants and other food choices at the train station which is a 5 mins walk from hotel thru the tunnel in front. All main attractions in SZ is nearby by train or taxi all within 30 mins of travel. Recommend for first timer to SZ.
Richard
10.0
/ 10
Its well located and highly convenient, on the other side for a Shangri-la the staff should be more helpful, example when I arrive to the hotel no one help me to unload the luggage from my taxi, those small things make a huge difference.
Chin Sung
10.0
/ 10
Very convenient with food and convenient and subway station is just next to the hotel
In the Area
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Jianshe Road, Luohu District, Luohu Qu, Shenzhen, Guangdong, China, 518001

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Shangri-La Shenzhen is located in area / city Luohu Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Shangri-La Shenzhen

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Jianshe Road, Luohu District, Luohu Qu, Shenzhen, Guangdong, China, 518001
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Discover More About Shangri-La Shenzhen

Overview of Shangri-La Shenzhen

Shangri-La Shenzhen offers a luxurious escape in the heart of this vibrant Chinese city. Its unique charm lies in the seamless blend of modern elegance and traditional hospitality. Located in the bustling Futian District, it's close to iconic landmarks like Shenzhen Civic Centre and the stunning Shenzhen Bay. Excellent public transport links, including the metro, make exploring the city a breeze. The hotel is ideal for business travelers, couples seeking a romantic getaway, and families looking for a comfortable and convenient base to explore Shenzhen's attractions. The atmosphere is sophisticated yet relaxed, promising a memorable stay.

Shangri-La Shenzhen Facilities

Shangri-La Shenzhen boasts a range of room types, from elegantly appointed standard rooms to lavish suites, catering to diverse needs and preferences. Common areas include stylish lounges perfect for relaxation, multiple dining options offering diverse culinary experiences, and potentially a rooftop terrace or garden offering stunning city views. The hotel provides 24/7 front desk service, concierge assistance, and a tour desk to help guests plan their itinerary. Complimentary amenities typically include high-speed Wi-Fi, air conditioning, and essential toiletries. Robust security measures, including CCTV and keycard access, ensure guest safety and peace of mind.

What to Expect When Staying Here

The atmosphere at Shangri-La Shenzhen is generally sophisticated and refined. Guests often include business travelers, families, and couples. While specific weekly activities may vary, the hotel often partners with local businesses to offer curated experiences. House rules generally align with standard hotel etiquette, emphasizing respect for other guests and the property. Staff are typically well-versed in English and Mandarin, ensuring smooth communication.

How to Get to Shangri-La Shenzhen

The hotel is conveniently located near Shenzhen's major transportation hubs, including Shenzhen Bao'an International Airport (SZX) and several metro stations. Taxis and ride-hailing services are readily available. Many key attractions and neighborhoods are within easy reach, either by foot or using public transport.

Food Near Shangri-La Shenzhen

Shangri-La Shenzhen features multiple on-site restaurants offering a variety of cuisines. While self-catering facilities are not typically available in hotel rooms, numerous cafes, restaurants, and convenience stores are within walking distance, offering diverse culinary options to suit every taste and budget.

Things to Do Around Shangri-La Shenzhen

Shenzhen offers a wealth of attractions, from modern architectural marvels to vibrant cultural experiences. Numerous museums, parks, and shopping malls are easily accessible from the hotel. Exploring the city's bustling night markets is a must-do for a truly immersive experience. Whether traveling solo or in a group, Shenzhen provides a diverse range of activities to suit all interests.

Why Shangri-La Shenzhen is Popular Among Travelers

Its prime location, luxurious amenities, impeccable service, and proximity to Shenzhen's key attractions make it a popular choice for discerning travelers. The hotel's commitment to providing a seamless and memorable experience consistently earns high praise.

Tips for First-Time Visitors

Choosing a room type depends on individual needs and preferences. Packing light, comfortable clothing suitable for both warm and potentially cooler evenings is recommended. While English is spoken in many tourist areas, learning a few basic Mandarin phrases can enhance your experience. Familiarizing yourself with basic Chinese customs and etiquette will contribute to a more respectful and enjoyable stay.

Best Time to Stay at Shangri-La Shenzhen

Shenzhen enjoys a subtropical climate. The best time to visit is generally during the spring and autumn months for pleasant weather. Consider peak seasons and major events when planning your trip, as accommodation may be more in demand during these periods. Off-season travel can offer better deals and fewer crowds.

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All facilities in Shangri-La Shenzhen

Others Shangri-La Shenzhen
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Beach umbrella
  • Outdoor pool
  • Spa
  • Garden
  • Sauna
  • Steam room
  • Pool sun loungers

Public Facilities

  • Coffee shop
  • Elevator
  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

General

  • Banquet
  • Ballroom
  • Parking

Nearby Facilities

  • Souvenir shop
  • Hair salon
  • ATM/Banking

Business Facilities

  • Meeting rooms
  • Business center

Sports and Recreations

  • Fitness center
  • Game room

Family-friendly Facilities

  • Children pool

Transportation

  • Limo or town car service

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Shangri-La Shenzhen

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately CNY 161 for adults and CNY 161 for children
  • Airport shuttle fee: CNY 600 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The listed child breakfast fee applies to guests age 11 and younger. This property requires guests to wear swim caps in the pool.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Check-in/Check-out Time

Check-in:
14:00 - 12:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
14:00 - 12:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shangri-La Shenzhen
522
Number of floors in Shangri-La Shenzhen
32
Another facilities in Shangri-La Shenzhen
Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby

Frequently asked question in Shangri-La Shenzhen

What are available facilities at Shangri-La Shenzhen?
There are top facilites at Shangri-La Shenzhen such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Shangri-La Shenzhen?
The standard check-in time at Shangri-La Shenzhen is starting from 14:00 - 12:00 while the latest check-out time is at Before 12:00
Does Shangri-La Shenzhen provide breakfast?
Yes, Shangri-La Shenzhen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Shangri-La Shenzhen

Traveloka (38)
Other sources (941)
8.2
Very Good
From 941 reviews
Cleanliness

8.4

Room Comfort

8.2

Location

10.0

Service and Facilites

8.4

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Traveler Reviews Shangri-La Shenzhen

Number of reviews per page
20
40
Top reviews
KAH WEE
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location and service.
MAURICE
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

check in was hell
KAH WEE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location with clean rooms. Lobby and rooms are a bit old but of good quality and service. Breakfast is great and best rate if you prepaid the day before if not included in the room. Near LouHu train station which connects well to other parts of China. Nice dim sum restaurants and other food choices at the train station which is a 5 mins walk from hotel thru the tunnel in front. All main attractions in SZ is nearby by train or taxi all within 30 mins of travel. Recommend for first timer to SZ.
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Icy
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel is 33 years old and it needs serious renovation. It doesn’t meet a 5 star rating. I was very disappointed.
Richard
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Its well located and highly convenient, on the other side for a Shangri-la the staff should be more helpful, example when I arrive to the hotel no one help me to unload the luggage from my taxi, those small things make a huge difference.
Nadine
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Needs a refurb
Mukesh
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Walking distance from Luoho Hong Kong Crossing.
Chin Sung
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very convenient with food and convenient and subway station is just next to the hotel
Coanh
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We had a wonderful family trip of four, for 4 nights in Shenzhen, and the Shangri-La was the perfect choice for our stay. Its close proximity to the Hong Kong transit Louhu border made it convenient for our two planned day trips into Hong Kong for sightseeing. However, the hotel room could use some upgrades, as certain features, such as the carpets, safe, and electrical connectivity, felt a bit dated. Overall, we enjoyed our stay, thanks in large part to the friendly and helpful staff. A special shout-out to Bill, who always greeted us with a warm smile each morning at the lobby/front door. He provided excellent recommendations and genuinely seemed to enjoy his work, which added to our positive experience. We would definitely consider staying here again for a short trip, as the location is incredibly convenient. Thank you!
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Susan
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The pictures that are posted are probably when they first opened. The rooms are so small and outdated. I wanted to stay at a nice hotel and this wasn’t it. I had stayed in more luxury hotels that are not name brand that was better than this hotel. Would not recommend
King Yin
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Less than 10min walk from train station. Hotel although slightly dated is still excellent . Definitely value for money for a 5 star Shangri-la hotel.
Peter
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Hotel has a long histoty in Shenzhen and was the best at it's time. But neighborhood area is a little not up to the trend, t il has some old fashion business and
JOSEPH
icon-Business
Business
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

They had constructions going on and didn’t alert me to it. Not only but that gave me a room right below where the work was done. So for 4 days, it was constant banging and hammering nonstop. Cleaners kept knocking on my door despite the DND sign. They give you 2 small bottles of water and expect tips for more bottles every single day. The staff don’t speak English which tough for even room service orders or asking for simple amenities. Overall, it really a let down.
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Julie
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It was a bit of a shock because when you walk into the hotel it’s all renovated clean beautiful big and fancy looking. It’s modern. However, when you walk in your room… it’s not as modern. The floor is all made of rug so it’s very dusty! The bathroom wasn’t that clean, it had some rust near the sink area … I usually feel like hotel with a shower-bath is less modern. Overall it was ok for the price paid. The location was good, it was walkable distance to a shopping and dining areas!
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Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Location is superb just a few mins walk from Luohu The hotel has maintained well And love the big bed and room
Julie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The rooms are not that clean… it smelled a little bit moldy because the floor is made of rug material. Also, you cannot enjoy buffet during the week. Only during the weekend …
Verified traveler
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great location
Jaeseung
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

perfect location great services safety
Lisa
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great location, good price
Fancy
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Service and location is excellent. Carpet in the room is pretty old. Coffee shop and the restaurant are very good. We
Number of reviews per page
20
40

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Others 4 Shangri-La Shenzhen

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