8.6
/10
Very Good
1,052 reviews

What Guests Say About Their Stay

J***e

9.4
/ 10
Convenient location, right across the Luohu port. There’s also a metro station right in front of the hotel. Hotel is spacious, bed is large, can even fit 3 adults I think. I had a very pleasant stay, will definitely come back

Kesinee W.

9.0
/ 10
Good services and helpful staff. Nice breakfast at Horizon Club. Spacious rooms with room service available. Good spa service.

yusra m. v.

10.0
/ 10
Luxury hotels location near shopping and culinary, the location is very strategic
See original

Renard

10.0
/ 10
Always a good stay at Shangrila hotels, and especially at the Louhu location. Enjoyed the Horizon Club upgrade - well worth the price out opinion.

Desiree

10.0
/ 10
This hotel offers great value for money, making it an excellent choice for travelers looking for comfort and convenience without overspending. The rooms are clean, modern, and well-maintained, providing a pleasant and relaxing stay. Its central location in Luohu is a major highlight. The hotel is just about a 10-minute walk from the Luohu–Hong Kong border, making cross-border travel very easy. Luohu Commercial City Mall is only a 5-minute walk away, perfect for shopping and dining. The Luohu Subway Station is just 2 minutes away on foot, offering quick access to the rest of Shenzhen. Shenzhen Train Station is also within a 5-minute walk, and Dongmen Plaza, a popular shopping area, can be reached in about 15 minutes. Overall, a highly convenient and comfortable option, especially for those wanting to stay in the heart of Luohu.
In the Area
See Map
1002 Jianshe Road East Side Railway Station, Shenzhen, Guangdong, China, 518001

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
note: hotel was previously named Shangri-La Shenzhen Shangri La Shenzhen is located in area / city Shenzhen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Shangri-La Shenzhen

1002 Jianshe Road East Side Railway Station, Shenzhen, Guangdong, China, 518001
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Lobby Shangri La Shenzhen
Exterior 2 Shangri La Shenzhen

Discover More About Shangri-La Shenzhen

Overview of Shangri-La Shenzhen

Shangri-La Shenzhen offers a luxurious escape in the heart of this vibrant Chinese city. Its unique charm lies in the seamless blend of modern elegance and traditional hospitality. Located in the bustling Futian District, it's close to iconic landmarks like Shenzhen Civic Centre and the stunning Shenzhen Bay. Excellent public transport links, including the metro, make exploring the city a breeze. The hotel is ideal for business travelers, couples seeking a romantic getaway, and families looking for a comfortable and convenient base to explore Shenzhen's attractions. The atmosphere is sophisticated yet relaxed, promising a memorable stay.

Shangri-La Shenzhen Facilities

Shangri-La Shenzhen boasts a range of room types, from elegantly appointed standard rooms to lavish suites, catering to diverse needs and preferences. Common areas include stylish lounges perfect for relaxation, multiple dining options offering diverse culinary experiences, and potentially a rooftop terrace or garden offering stunning city views. The hotel provides 24/7 front desk service, concierge assistance, and a tour desk to help guests plan their itinerary. Complimentary amenities typically include high-speed Wi-Fi, air conditioning, and essential toiletries. Robust security measures, including CCTV and keycard access, ensure guest safety and peace of mind.

What to Expect When Staying Here

The atmosphere at Shangri-La Shenzhen is generally sophisticated and refined. Guests often include business travelers, families, and couples. While specific weekly activities may vary, the hotel often partners with local businesses to offer curated experiences. House rules generally align with standard hotel etiquette, emphasizing respect for other guests and the property. Staff are typically well-versed in English and Mandarin, ensuring smooth communication.

How to Get to Shangri-La Shenzhen

The hotel is conveniently located near Shenzhen's major transportation hubs, including Shenzhen Bao'an International Airport (SZX) and several metro stations. Taxis and ride-hailing services are readily available. Many key attractions and neighborhoods are within easy reach, either by foot or using public transport.

Food Near Shangri-La Shenzhen

Shangri-La Shenzhen features multiple on-site restaurants offering a variety of cuisines. While self-catering facilities are not typically available in hotel rooms, numerous cafes, restaurants, and convenience stores are within walking distance, offering diverse culinary options to suit every taste and budget.

Things to Do Around Shangri-La Shenzhen

Shenzhen offers a wealth of attractions, from modern architectural marvels to vibrant cultural experiences. Numerous museums, parks, and shopping malls are easily accessible from the hotel. Exploring the city's bustling night markets is a must-do for a truly immersive experience. Whether traveling solo or in a group, Shenzhen provides a diverse range of activities to suit all interests.

Why Shangri-La Shenzhen is Popular Among Travelers

Its prime location, luxurious amenities, impeccable service, and proximity to Shenzhen's key attractions make it a popular choice for discerning travelers. The hotel's commitment to providing a seamless and memorable experience consistently earns high praise.

Tips for First-Time Visitors

Choosing a room type depends on individual needs and preferences. Packing light, comfortable clothing suitable for both warm and potentially cooler evenings is recommended. While English is spoken in many tourist areas, learning a few basic Mandarin phrases can enhance your experience. Familiarizing yourself with basic Chinese customs and etiquette will contribute to a more respectful and enjoyable stay.

Best Time to Stay at Shangri-La Shenzhen

Shenzhen enjoys a subtropical climate. The best time to visit is generally during the spring and autumn months for pleasant weather. Consider peak seasons and major events when planning your trip, as accommodation may be more in demand during these periods. Off-season travel can offer better deals and fewer crowds.

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All facilities in Shangri-La Shenzhen

Bar, Cafe and Lounge Shangri La Shenzhen
Bar, Cafe and Lounge
Swimming Pool Shangri La Shenzhen
Swimming Pool
Entertainment Facility Shangri La Shenzhen
Entertainment Facility
Fitness Center Shangri La Shenzhen
Fitness Center
Functional Hall Shangri La Shenzhen
Functional Hall

Hotel Services

  • Concierge
  • Money changer
  • Medical service
  • Express check-out
  • Laundry service
  • Tours
  • 24-hour security
  • 24-hour Receptionist

Public Facilities

  • Early check-in
  • Parking
  • Room service
  • Coffee shop
  • Safety deposit box
  • Restaurant
  • 24-hour room service

Things to Do

  • Health club
  • Massage
  • Outdoor pool
  • Sauna
  • Spa

Food and Drinks

  • Buffet breakfast
  • Continental breakfast

Transportation

  • Car rental
  • Valet parking

General

  • Swimming pool
  • AC

Nearby Facilities

  • ATM/Banking
  • Gift shop

Accessibilty

  • Wheelchair accessible

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Shangri-La Shenzhen

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Breakfast is offered to Adult only

Check-in/Check-out Time

Check-in:
14:00 - 14:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 14:00 - 14:00 - to 12:00 - 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shangri-La Shenzhen
522
Number of floors in Shangri-La Shenzhen
31
Another facilities in Shangri-La Shenzhen
Concierge, Money changer, Medical service, Express check-out, Laundry service

Frequently asked question in Shangri-La Shenzhen

What are available facilities at Shangri-La Shenzhen?
There are top facilites at Shangri-La Shenzhen such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at Shangri-La Shenzhen?
The standard check-in time at Shangri-La Shenzhen is starting from 14:00 - 14:00 while the latest check-out time is at 12:00 - 12:00
Does Shangri-La Shenzhen provide breakfast?
Yes, Shangri-La Shenzhen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Shangri-La Shenzhen have?
Shangri-La Shenzhen is a 0.0-star hotel.
How many floors does Shangri-La Shenzhen have?
Shangri-La Shenzhen has 31 floors.
See All

More Reviews from Other Guests in Shangri-La Shenzhen

Overall Ratings & Reviews Shangri La Shenzhen

Traveloka (51)
Other sources (1,001)
8.6
Very Good
From 1,001 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shangri La Shenzhen

Number of reviews per page
20
40
Top reviews
Li Hua
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Shops nearby , walking distance to Luohu shopping complex
Renard
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Always a good stay at Shangrila hotels, and especially at the Louhu location. Enjoyed the Horizon Club upgrade - well worth the price out opinion.
james
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

👍
Desiree
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel offers great value for money, making it an excellent choice for travelers looking for comfort and convenience without overspending. The rooms are clean, modern, and well-maintained, providing a pleasant and relaxing stay. Its central location in Luohu is a major highlight. The hotel is just about a 10-minute walk from the Luohu–Hong Kong border, making cross-border travel very easy. Luohu Commercial City Mall is only a 5-minute walk away, perfect for shopping and dining. The Luohu Subway Station is just 2 minutes away on foot, offering quick access to the rest of Shenzhen. Shenzhen Train Station is also within a 5-minute walk, and Dongmen Plaza, a popular shopping area, can be reached in about 15 minutes. Overall, a highly convenient and comfortable option, especially for those wanting to stay in the heart of Luohu.
Read More
George
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff were polite. The location is convenient for accessing the railroad station to other parts of China. Close to the Hong Kong border crossing. Central to all other attractions around Shenzhen. Very comfortable & quiet oasis away from the hustle in the area.
K C
icon-with Friends
with Friends
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Meet our expectation
Alan
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean room and helpful staffs
Sam
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Building is old, but keeping clean and nice,room is wonderful, feeling just like go back home. staffs really did the good jobs. This hotel have best location, you can walking cross border go to Hong Kong.
Jing
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Everything was perfect.
Fancy
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Huge clean room, friendly and accommodative Staff, close to restaurants and shopping
Deanna
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Excellent place to stay. We had a suite and the amenities are fabulous, free breakfast as well as lounge access that had wonderful food. Room was very clean, staff very nice.
Sazali
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Hotel is near to the train and metro station.
Victor
icon-with Partner
with Partner
4.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Huge disappointment given its Shangri la logo. Very outdated inside out. Shower set didn’t function properly. Room toilet trash bin was left unattended for days. The cleaning staff threw away all my shaver accessories. Lots of smoking smell inside the hotel and along the corridor.
loh
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Never try breakfast will try next time, a bit old should renovate, overall is nice staying.
Pak
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room was decent, and the massage service was reasonably priced and friendly. They didn’t charge much for the actual package and only asked for a RMB 40 tip per hour, which still made the overall cost very reasonable. The location is excellent, as it’s right next to Shenzhen Railway Station and the Luohu Commercial Center.
Samuel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Staff were excellent. Especially our room attendant.
Susana
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff were courteous. Room was clean but dark. I was initially placed in a room at the far corner with no view....ie made the room even darker. I went back to reception to ask them to move me and there were no issues. They moved me without question to face the mountains and the train station ...so it felt brighter and more lively. I appreciated that they didnt give me any hard time with this request. It made me more comfortable being a lone traveller. Ample amenities. This hotel is convenient. Lots of food and close to hong kong border. Lobby is bright and nicely decorated but hallways and the rooms are old and dated.
Read More
Peddy
icon-Business Family
Business Family
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

no
Aleicia
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Clean room, very convenient location, staff friendly.
Li Tung
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very good service.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Shangri La Shenzhen

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Shangri La Shenzhen

Traveloka (51)
Other sources (1,001)
8.6
Very Good
From 1,001 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shangri La Shenzhen

Number of reviews per page
20
40
Top reviews
Li Hua
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Shops nearby , walking distance to Luohu shopping complex
Renard
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Always a good stay at Shangrila hotels, and especially at the Louhu location. Enjoyed the Horizon Club upgrade - well worth the price out opinion.
james
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

👍
Desiree
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel offers great value for money, making it an excellent choice for travelers looking for comfort and convenience without overspending. The rooms are clean, modern, and well-maintained, providing a pleasant and relaxing stay. Its central location in Luohu is a major highlight. The hotel is just about a 10-minute walk from the Luohu–Hong Kong border, making cross-border travel very easy. Luohu Commercial City Mall is only a 5-minute walk away, perfect for shopping and dining. The Luohu Subway Station is just 2 minutes away on foot, offering quick access to the rest of Shenzhen. Shenzhen Train Station is also within a 5-minute walk, and Dongmen Plaza, a popular shopping area, can be reached in about 15 minutes. Overall, a highly convenient and comfortable option, especially for those wanting to stay in the heart of Luohu.
Read More
George
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff were polite. The location is convenient for accessing the railroad station to other parts of China. Close to the Hong Kong border crossing. Central to all other attractions around Shenzhen. Very comfortable & quiet oasis away from the hustle in the area.
K C
icon-with Friends
with Friends
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Meet our expectation
Alan
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean room and helpful staffs
Sam
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Building is old, but keeping clean and nice,room is wonderful, feeling just like go back home. staffs really did the good jobs. This hotel have best location, you can walking cross border go to Hong Kong.
Jing
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Everything was perfect.
Fancy
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Huge clean room, friendly and accommodative Staff, close to restaurants and shopping
Deanna
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Excellent place to stay. We had a suite and the amenities are fabulous, free breakfast as well as lounge access that had wonderful food. Room was very clean, staff very nice.
Sazali
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Hotel is near to the train and metro station.
Victor
icon-with Partner
with Partner
4.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Huge disappointment given its Shangri la logo. Very outdated inside out. Shower set didn’t function properly. Room toilet trash bin was left unattended for days. The cleaning staff threw away all my shaver accessories. Lots of smoking smell inside the hotel and along the corridor.
loh
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Never try breakfast will try next time, a bit old should renovate, overall is nice staying.
Pak
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room was decent, and the massage service was reasonably priced and friendly. They didn’t charge much for the actual package and only asked for a RMB 40 tip per hour, which still made the overall cost very reasonable. The location is excellent, as it’s right next to Shenzhen Railway Station and the Luohu Commercial Center.
Samuel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Staff were excellent. Especially our room attendant.
Susana
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff were courteous. Room was clean but dark. I was initially placed in a room at the far corner with no view....ie made the room even darker. I went back to reception to ask them to move me and there were no issues. They moved me without question to face the mountains and the train station ...so it felt brighter and more lively. I appreciated that they didnt give me any hard time with this request. It made me more comfortable being a lone traveller. Ample amenities. This hotel is convenient. Lots of food and close to hong kong border. Lobby is bright and nicely decorated but hallways and the rooms are old and dated.
Read More
Peddy
icon-Business Family
Business Family
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

no
Aleicia
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Clean room, very convenient location, staff friendly.
Li Tung
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very good service.
Number of reviews per page
20
40