9.1
/10
Exceptional
514 reviews

What Guests Say About Their Stay

Fiona

10.0
/ 10
Fab Hotel, excellent customer service, staff were awesome, executive lounge was perfect. Loved everything about this hotel and hope to return next year.

Gan

10.0
/ 10
Clean room , amenities always refilled and staff were very polite and excellent service.

YIFTACH

10.0
/ 10
Great location, great service; stuff is attentive and warm to all guests all time; gym and souana are delicious; excellent stay
In the Area
See Map
116 Fuhua San Road, Futian District, Shenzhen, Guangdong, China, 518048

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
The Ritz-Carlton, Shenzhen is located in area / city Shenzhen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Ritz-Carlton, Shenzhen

116 Fuhua San Road, Futian District, Shenzhen, Guangdong, China, 518048
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Lobby The Ritz-Carlton, Shenzhen
Lobby 2 The Ritz-Carlton, Shenzhen

Discover More About The Ritz-Carlton, Shenzhen

Location


The Ritz-Carlton, Shenzhen is located in area / city Shenzhen.

About The Ritz-Carlton, Shenzhen

From business event to corporate gathering, The Ritz-Carlton, Shenzhen provides complete services and facilities that you and your colleagues need.

The Ritz-Carlton, Shenzhen is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Have fun with various entertaining facilities for you and the whole family at The Ritz-Carlton, Shenzhen, a wonderful accommodation for your family holiday.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The Ritz-Carlton, Shenzhen is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at The Ritz-Carlton, Shenzhen.

All facilities in The Ritz-Carlton, Shenzhen

Bar, Cafe and Lounge The Ritz-Carlton, Shenzhen
Bar, Cafe and Lounge
Swimming Pool The Ritz-Carlton, Shenzhen
Swimming Pool
Entertainment Facility The Ritz-Carlton, Shenzhen
Entertainment Facility
Fitness Center The Ritz-Carlton, Shenzhen
Fitness Center
Functional Hall The Ritz-Carlton, Shenzhen
Functional Hall

Hotel Services

  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge
  • Laundry service

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Garden
  • Fitness center
  • Spa
  • Sauna
  • Steam room
  • Pool sun loungers

Public Facilities

  • Coffee shop
  • Elevator
  • Coffee/tea in lobby
  • Parking
  • Safety deposit box

Transportation

  • Garage
  • Limo or town car service
  • Airport transfer
  • Secure parking

Food and Drinks

  • Poolside bar
  • Breakfast
  • Vegetarian meal
  • Snack bar

General

  • Banquet
  • Ballroom
  • Smoking area
  • Parking

Business Facilities

  • Conference center
  • Business facilities
  • Business facilities
  • Conference rooms

Accessibilty

  • Accessible parking
  • Accessible bathroom
  • Accessible path of travel

Nearby Facilities

  • Hair salon
  • ATM/Banking
  • Gift shop

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Ritz-Carlton, Shenzhen

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott), LGBTQIA+ friendly, Essential workers only - NO
  • Fee for buffet breakfast: approximately CNY 217 for adults and CNY 108.5 for children
  • Airport shuttle fee: CNY 600 per vehicle (one way)
  • Secured extended parking fee: CNY 60 per day
  • Rollaway bed fee: CNY 525 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Ritz-Carlton, Shenzhen
280
Number of floors in The Ritz-Carlton, Shenzhen
28
Another facilities in The Ritz-Carlton, Shenzhen
Multilingual staff, Express check-in, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked questions about The Ritz-Carlton, Shenzhen

What are available facilities at The Ritz-Carlton, Shenzhen?
There are top facilites at The Ritz-Carlton, Shenzhen such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Ritz-Carlton, Shenzhen?
The standard check-in time at The Ritz-Carlton, Shenzhen is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Ritz-Carlton, Shenzhen provide breakfast?
Yes, The Ritz-Carlton, Shenzhen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Ritz-Carlton, Shenzhen?
The Ritz-Carlton, Shenzhen has a 5.0-star rating.
How many floors does The Ritz-Carlton, Shenzhen have?
The Ritz-Carlton, Shenzhen has 28.
See All

The Ritz-Carlton, Shenzhen reviews and ratings

9.2
Exceptional
From 513 reviews
Cleanliness

9.2

Room Comfort

9.4

Location

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Ritz-Carlton, Shenzhen

Number of reviews per page
20
40
Top reviews
YIFTACH
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

clean, spacy room, good and attentive services, great location
Fiona
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Fab Hotel, excellent customer service, staff were awesome, executive lounge was perfect. Loved everything about this hotel and hope to return next year.
Gan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Clean room , amenities always refilled and staff were very polite and excellent service.
Ramiro
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Perfect!
Joselyn
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Friendliest staff ever
YIFTACH
icon-Business
Business
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Great location, great service; stuff is attentive and warm to all guests all time; gym and souana are delicious; excellent stay
Terence
icon-Business Family
Business Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great property!
marcus
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Very convenient
yu
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

All stuff are super nice and helpful. Good location.
Tomer
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Great hotel great service great location! I will definitely go back!
Shazzasbazzar
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Awesome experience on all counts.
Andy
4.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

空气不流通
Linda
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

酒店人員友善,房間舒適清潔,地點方便。
Darsha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Though we waited pretty long for check in, reception staff were kind and helpful in explaining to us and making sure we were comfortable while waiting. Celebrated our anniversary here and the room was nicely prepared by the reception team, appreciate it loads! Disappointed we could not earn loyalty points for this stay though
Athanasios
icon-with Partner
with Partner
6.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

disappointed room was not ready arrived 14:20 pm had to wait an hour over, lobby cafe very small and non-atmosphere feels uncomfortable carpet in the room needs cleaning has visible spots / as usual in China Internet traffic restricted that will become in future maybe the reason why i will stop visiting China can’t work without properly functioning internet
Read More
Rafal
10.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

Super !!!
Ahmed
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

N/a
Priscilla
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Hotels in Shenzhen are not really rated at the same level, in terms of stars, as those in many other metropolitan areas. 5-star ratings here seem to be more like 4-star elsewhere. This Ritz had great service but the room itself is not that well maintained. My biggest gripe is the ventilation in my room (which was upgraded for free to the executive level) was poor. When I entered into the room there was a musty smell. The room was on the warm side throughout the night even though I cranked temperature down to 19C. Very spacious room and bedroom. I got the room on Expedia for a good price so overall it was a good stay. Just don’t expect your typical Ritz I guess.
Read More
brad
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Excellent service
Stephen
icon-Leisure
Leisure
8.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

Great service, property and facilities a bit dated.
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 The Ritz-Carlton, Shenzhen

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 513 reviews
Cleanliness

9.2

Room Comfort

9.4

Location

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews The Ritz-Carlton, Shenzhen

Number of reviews per page
20
40
Top reviews
YIFTACH
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

clean, spacy room, good and attentive services, great location
Fiona
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Fab Hotel, excellent customer service, staff were awesome, executive lounge was perfect. Loved everything about this hotel and hope to return next year.
Gan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Clean room , amenities always refilled and staff were very polite and excellent service.
Ramiro
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Perfect!
Joselyn
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Friendliest staff ever
YIFTACH
icon-Business
Business
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Great location, great service; stuff is attentive and warm to all guests all time; gym and souana are delicious; excellent stay
Terence
icon-Business Family
Business Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great property!
marcus
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Very convenient
yu
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

All stuff are super nice and helpful. Good location.
Tomer
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Great hotel great service great location! I will definitely go back!
Shazzasbazzar
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Awesome experience on all counts.
Andy
4.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

空气不流通
Linda
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

酒店人員友善,房間舒適清潔,地點方便。
Darsha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Though we waited pretty long for check in, reception staff were kind and helpful in explaining to us and making sure we were comfortable while waiting. Celebrated our anniversary here and the room was nicely prepared by the reception team, appreciate it loads! Disappointed we could not earn loyalty points for this stay though
Athanasios
icon-with Partner
with Partner
6.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

disappointed room was not ready arrived 14:20 pm had to wait an hour over, lobby cafe very small and non-atmosphere feels uncomfortable carpet in the room needs cleaning has visible spots / as usual in China Internet traffic restricted that will become in future maybe the reason why i will stop visiting China can’t work without properly functioning internet
Read More
Rafal
10.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

Super !!!
Ahmed
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

N/a
Priscilla
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Hotels in Shenzhen are not really rated at the same level, in terms of stars, as those in many other metropolitan areas. 5-star ratings here seem to be more like 4-star elsewhere. This Ritz had great service but the room itself is not that well maintained. My biggest gripe is the ventilation in my room (which was upgraded for free to the executive level) was poor. When I entered into the room there was a musty smell. The room was on the warm side throughout the night even though I cranked temperature down to 19C. Very spacious room and bedroom. I got the room on Expedia for a good price so overall it was a good stay. Just don’t expect your typical Ritz I guess.
Read More
brad
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Excellent service
Stephen
icon-Leisure
Leisure
8.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

Great service, property and facilities a bit dated.
Number of reviews per page
20
40