9.2
/10
Exceptional
503 reviews

What Guests Say About Their Stay

Darsha
10.0
/ 10
Though we waited pretty long for check in, reception staff were kind and helpful in explaining to us and making sure we were comfortable while waiting. Celebrated our anniversary here and the room was nicely prepared by the reception team, appreciate it loads! Disappointed we could not earn loyalty points for this stay though
John
10.0
/ 10
Upgraded to free breakfast for two in welcome. Changed room due to air-conditioning was not working.
Ningxiao
10.0
/ 10
Staff is extremely helpful. They go out of their way to make you feel special.
In the Area
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116 Fuhua San Road, Futian District, Futian Qu, Shenzhen, Guangdong, China, 518048

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
The Ritz-Carlton, Shenzhen is located in area / city Futian Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Ritz-Carlton, Shenzhen

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116 Fuhua San Road, Futian District, Futian Qu, Shenzhen, Guangdong, China, 518048
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Discover More About The Ritz-Carlton, Shenzhen

What You Might Like - All About The Ritz-Carlton, Shenzhen

The Ritz-Carlton, Shenzhen consistently receives rave reviews, earning its reputation as a top-tier

5 stars hotel near by

. Guests adore the impeccable service, often mentioning the staff's attentiveness and genuine warmth. The stunning views from many of the

hotel room type

s are a major draw, with many praising the panoramic cityscapes and harbour vistas. The hotel's luxurious amenities, from the state-of-the-art fitness centre to the tranquil spa, contribute to its overall appeal. It's a truly unforgettable experience, perfect for a special occasion or a luxurious getaway.

Beyond the exceptional service and breathtaking views, The Ritz-Carlton, Shenzhen boasts a prime location. Its proximity to

nearby attractions

and convenient access to public transport make it an ideal base for exploring the city. The hotel's sophisticated design and elegant atmosphere create a sense of refined luxury that resonates with guests. Many reviewers highlight the seamless blend of modern comfort and classic elegance, creating a truly memorable stay. It's no wonder this

best hotel nearby

is so popular!

In short, The Ritz-Carlton, Shenzhen offers an unparalleled level of luxury and service. From the moment you step into the impressive

hotel lobby

, you'll be enveloped in an atmosphere of sophistication and comfort. The exceptional staff, stunning views, and convenient location combine to create a truly unforgettable experience. Book your stay today and experience the Ritz-Carlton difference – you won't regret it!

Concept & Design: The Ritz-Carlton, Shenzhen

The Ritz-Carlton, Shenzhen is a masterpiece of modern design, seamlessly blending elegance and sophistication. The hotel's architecture and interior design reflect a contemporary aesthetic, incorporating sleek lines, luxurious materials, and subtle touches of traditional Chinese influence. While specific designers aren't prominently featured, the overall effect is one of understated opulence, creating a truly memorable experience for guests. The attention to detail is evident throughout the hotel, from the carefully curated artwork to the meticulously chosen furnishings.

Stepping into the

hotel lobby

is like entering another world. The expansive space is bathed in natural light, creating a bright and airy atmosphere. Elegant seating arrangements invite guests to relax and unwind, while the subtle background music adds to the sense of calm and serenity. The overall effect is one of understated luxury, creating a welcoming and sophisticated ambiance that sets the tone for the entire stay. It's the perfect place to start and end your day in Shenzhen.

Different Hotel Room Types Available in The Ritz-Carlton, Shenzhen

Choosing the perfect

hotel bedroom types

is crucial for a comfortable stay. The Ritz-Carlton, Shenzhen offers a range of

different hotel room types

and

categories of hotel rooms

to suit every need and budget, from cosy rooms to expansive suites. Consider factors like views, smoking preferences, and bathroom amenities when making your selection. Let's explore the options!

  • Deluxe Room:

    Offers city or harbour views, smoking and non-smoking options available. Bathroom features a bathtub and shower.
  • Club Room:

    Enjoy access to the Club Lounge with complimentary breakfast, afternoon tea, and evening cocktails. City or harbour views, smoking and non-smoking options available. Bathroom features a bathtub and shower.
  • Suite:

    Spacious suites with separate living and sleeping areas, offering stunning city or harbour views. Smoking and non-smoking options available. Bathrooms feature a bathtub, shower, and sometimes a bidet.
  • Presidential Suite:

    The ultimate in luxury, with expansive living spaces, private balconies, and breathtaking views. Includes a full range of amenities and personalised service. Bathroom features a large bathtub, shower, and bidet.

Please note: The Ritz-Carlton, Shenzhen is not currently pet-friendly.

Unique Hotel Facilities in The Ritz-Carlton, Shenzhen

Beyond the standard

hotel facilities

, The Ritz-Carlton, Shenzhen offers a range of unique amenities designed to enhance your stay. Whether you're seeking relaxation, recreation, or simply a touch of luxury, you'll find something to suit your preferences. Many facilities are available for both adults and children, ensuring a memorable experience for the whole family.

  • Spa:

    Indulge in a range of rejuvenating treatments at the hotel's luxurious spa. (Additional fee applies, prices vary depending on treatment.)
  • Fitness Centre:

    Maintain your fitness routine with state-of-the-art equipment. Open 24 hours.
  • Swimming Pool:

    Take a refreshing dip in the hotel's stunning outdoor pool. Open daily, 7 am - 10 pm.
  • Kids' Club:

    A dedicated space for children with supervised activities and entertainment. (Operating hours vary, please check with the hotel.)

Hotel Buffet or Hotel Restaurant/Cafe Available in The Ritz-Carlton, Shenzhen

The Ritz-Carlton, Shenzhen offers a variety of exceptional dining experiences to satisfy every palate. From lavish buffets to exquisite à la carte menus, there's something for everyone. Whether you're looking for a casual meal or a special occasion dinner, you'll find a restaurant or cafe to suit your needs. Let's explore the options!

  • The Lobby Lounge:

    Enjoy afternoon tea, cocktails, and light bites in a sophisticated setting. Open daily, 10 am - 11 pm.
  • [Restaurant Name 1]:

    [Cuisine type], offering a refined dining experience. Prices vary, please check the menu. Open for dinner, 6 pm - 10 pm.
  • [Restaurant Name 2]:

    [Cuisine type], offering a more casual dining experience. Prices vary, please check the menu. Open for lunch and dinner.
  • [Restaurant Name 3]:

    [Cuisine type], featuring a daily buffet breakfast and other meal options. Prices vary, please check the menu. Open for breakfast, lunch, and dinner.

Easy Access from and to the Airport

Getting to and from the airport is a breeze when staying at The Ritz-Carlton, Shenzhen. Several convenient transportation options are available, ensuring a smooth and stress-free journey. The hotel's location makes it easily accessible by various modes of transport, saving you time and hassle. Let's explore your options!

  • Taxi:

    readily available outside the airport.
  • Airport Shuttle:

    The Ritz-Carlton, Shenzhen offers a convenient airport shuttle service. Bookings are recommended and should be made at least 24 hours in advance.
  • Private Car Service:

    Arrange a private car transfer for a more luxurious experience. Bookings are recommended and should be made in advance.

Nearby MRT Station & Bus Stops Nearby

The Ritz-Carlton, Shenzhen enjoys a convenient location with excellent public transport links. Getting around the city is easy and affordable, thanks to the proximity of both MRT and bus stations. This makes exploring Shenzhen a breeze, allowing you to easily access various attractions and landmarks. Here's what you need to know!

  • Nearest MRT Station:

    [MRT Station Name], approximately [distance] from the hotel. Octopus cards are widely accepted for payment.
  • Nearest Bus Stops:

    Several bus stops are located within walking distance of the hotel. Payment options include cash and Octopus cards.

Nearby Attractions/Landmarks for Families/Kid-Friendly Near The Ritz-Carlton, Shenzhen

Shenzhen offers a wealth of family-friendly attractions, perfect for creating lasting memories. Whether you're looking for thrilling theme parks, educational museums, or relaxing outdoor spaces, you'll find plenty to keep everyone entertained. Here are a few suggestions within easy reach of The Ritz-Carlton, Shenzhen.

  • Shenzhen Safari Park:

    Get up close and personal with a wide variety of animals. Entry fee applies. Approximately [distance] from the hotel.
  • Window of the World:

    Explore miniature replicas of famous landmarks from around the globe. Entry fee applies. Approximately [distance] from the hotel.
  • Happy Valley Shenzhen:

    Enjoy thrilling rides and attractions at this popular theme park. Entry fee applies. Approximately [distance] from the hotel.
  • Shenzhen Museum:

    Discover the rich history and culture of Shenzhen. Entry fee may apply. Approximately [distance] from the hotel.
  • Civic Centre Park:

    Enjoy a relaxing stroll through this beautiful park. Free entry. Approximately [distance] from the hotel.

Looking for more fun? See Traveloka’s best deals on Things To Do in China!

Other Accommodations Near The Ritz-Carlton, Shenzhen

Looking for alternative accommodation options near The Ritz-Carlton, Shenzhen? Whether you're seeking luxury, mid-range comfort, or budget-friendly choices, there are plenty of great hotels in the area to choose from. Let's explore some possibilities.

  • Luxury Accommodations:

    [Hotel Name 1], [Hotel Name 2], [Hotel Name 3]
  • 4 Star Hotels:

    [Hotel Name 4], [Hotel Name 5], [Hotel Name 6]
  • 3 Star Hotels:

    [Hotel Name 7], [Hotel Name 8], [Hotel Name 9]

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in China!

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All facilities in The Ritz-Carlton, Shenzhen

Others The Ritz-Carlton, Shenzhen
Others

Hotel Services

  • Tours
  • Multilingual staff
  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Hot tub
  • Outdoor pool
  • Garden
  • Beach umbrella
  • Spa
  • Sauna
  • Steam room
  • Pool sun loungers

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Coffee/tea in lobby
  • Restaurant
  • Safety deposit box

General

  • Parking (surcharge)
  • Banquet
  • Ballroom
  • Smoking area
  • Parking

Business Facilities

  • Conference center
  • Business center
  • Meeting facilities
  • Conference room
  • Conference rooms

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

Nearby Facilities

  • Hair salon
  • ATM/Banking
  • Souvenir shop

Transportation

  • Access to train station (surcharge)
  • Limo or town car service

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Ritz-Carlton, Shenzhen

Important Note
  • Fee for buffet breakfast: approximately CNY 217 for adults and CNY 108.5 for children
  • Airport shuttle fee: CNY 600 per vehicle (one way)
  • Secured extended parking fee: CNY 60 per day
  • Rollaway bed fee: CNY 408.1 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

The property will be renovating from August 14 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Ritz-Carlton, Shenzhen
280
Number of floors in The Ritz-Carlton, Shenzhen
28
Another facilities in The Ritz-Carlton, Shenzhen
Tours, Multilingual staff, Laundry service, Express check-in, Newspaper in lobby

Frequently asked question in The Ritz-Carlton, Shenzhen

Is The Ritz-Carlton, Shenzhen parking free for hotel guests, and do you offer valet parking services?
Parking for hotel guests at The Ritz-Carlton, Shenzhen is not complimentary. We do, however, offer valet parking services for your convenience. Please inquire with the concierge upon arrival for details on valet parking fees and availability.
Does The Ritz-Carlton, Shenzhen offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at The Ritz-Carlton, Shenzhen. To clarify, The Ritz-Carlton typically adheres to strict no-smoking policies throughout the hotel, including guest rooms. Therefore, hotel smoking rooms are generally unavailable, and designated smoking areas are unlikely to be provided. It's best to contact the hotel directly to confirm their current policy.
Does The Ritz-Carlton, Shenzhen offer free hotel Wi-Fi for guests during their stay?
Yes, complimentary hotel WiFi is available to all guests throughout their stay at The Ritz-Carlton, Shenzhen. Enjoy seamless connectivity during your visit, allowing you to stay connected with loved ones and easily access online services. Simply connect to the network upon arrival.
Where is the nearest MRT station or bus stops nearby The Ritz-Carlton, Shenzhen? What are the top visitor attractions near the hotel?
The nearest MRT station and bus stops are conveniently located a short taxi ride from The Ritz-Carlton, Shenzhen. For specific directions, I recommend using a map app like Google Maps. Regarding nearby attractions, you'll find several shopping malls and the vibrant OCT Harbour offering various dining and entertainment options within easy reach. These things to do nearby provide a great starting point for exploring the area.
Is The Ritz-Carlton, Shenzhen a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the specific pet policies of individual hotels like The Ritz-Carlton, Shenzhen. To find out if they are a pet friendly hotel, or to discover other animal friendly hotels in the area, I recommend checking their official website or contacting them directly. Their contact details should be easily available online.
See All

More Reviews from Other Guests in The Ritz-Carlton, Shenzhen

9.2
Exceptional
From 502 reviews
Cleanliness

9.2

Room Comfort

9.4

Location

9.2

Service and Facilites

9.4

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Traveler Reviews The Ritz-Carlton, Shenzhen

Number of reviews per page
20
40
Top reviews
yu
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

All stuff are super nice and helpful. Good location.
Tomer
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great hotel great service great location! I will definitely go back!
Shazzasbazzar
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Awesome experience on all counts.
Andy
4.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

空气不流通
Linda
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

酒店人員友善,房間舒適清潔,地點方便。
Darsha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Though we waited pretty long for check in, reception staff were kind and helpful in explaining to us and making sure we were comfortable while waiting. Celebrated our anniversary here and the room was nicely prepared by the reception team, appreciate it loads! Disappointed we could not earn loyalty points for this stay though
Athanasios
6.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

disappointed room was not ready arrived 14:20 pm had to wait an hour over, lobby cafe very small and non-atmosphere feels uncomfortable carpet in the room needs cleaning has visible spots / as usual in China Internet traffic restricted that will become in future maybe the reason why i will stop visiting China can’t work without properly functioning internet
Read More
Rafal
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Super !!!
Ahmed
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

N/a
Priscilla
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Hotels in Shenzhen are not really rated at the same level, in terms of stars, as those in many other metropolitan areas. 5-star ratings here seem to be more like 4-star elsewhere. This Ritz had great service but the room itself is not that well maintained. My biggest gripe is the ventilation in my room (which was upgraded for free to the executive level) was poor. When I entered into the room there was a musty smell. The room was on the warm side throughout the night even though I cranked temperature down to 19C. Very spacious room and bedroom. I got the room on Expedia for a good price so overall it was a good stay. Just don’t expect your typical Ritz I guess.
Read More
brad
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Excellent service
Stephen
icon-Leisure
Leisure
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Great service, property and facilities a bit dated.
Judy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

We had a lovely stay. Will come back again.
Kwan Ming
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

Excellent customer services, however it’s a shame that the room had a couple of issues. Squeaky bathroom door, faulty TV remote control, the room was dated and the furnitures have seen better days. It would be okay if we were staying at a 3 or 4* hotel but given it was Ritz Carlton, it had really failed to meet our expectations.
Read More
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Upgraded to free breakfast for two in welcome. Changed room due to air-conditioning was not working.
YAN LUN ALAN
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

The package includes lunch and dinner, it provides lounge access instead with snacks and desserts. It’s tricky and I feel cheated. The blame falls on both Expedia and Ritz Carlton.
Monty
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Wonderful staffs, nice spa, next to great eating shopping mall
James
icon-Leisure
Leisure
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

The staff are extremely nice
Ningxiao
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Staff is extremely helpful. They go out of their way to make you feel special.
Joe
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

The staffs are friendly and the service is excellent
Number of reviews per page
20
40

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Others 4 The Ritz-Carlton, Shenzhen

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.