W Suzhou

Hotels
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9.2
/10
Exceptional
117 reviews

What Guests Say About Their Stay

Sophia

10.0
/ 10
It was so nice and service was amazing. Only complaint was that the room lighting was very dim. Hard to get good lighting in front of the mirrors and sometimes hard to see when I needed to do work

Verified traveler

10.0
/ 10
It was Amazing. Excellent service, friendly staffs. I am highly recommend for this W Hotel in Suzhou.

Bernie

10.0
/ 10
An extraordinary stay. Suzhou is amazing and we picked a great place to enjoy it during Dragon Boat holidays. The recently opened dining experience on 37 floor was incredible. View of Suzhou lakes amazing as was the food and cocktails. So fresh and yummy. Staff service so good at all times. Perfection. Loved it.
In the Area
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Building 7 Suzhou Center, corner of Xinggang Avenue and Suhui Road, Wuzhong Qu, Suzhou, Jiangsu, China, 215021

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
W Suzhou is located in area / city Wuzhong Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around W Suzhou

Building 7 Suzhou Center, corner of Xinggang Avenue and Suhui Road, Wuzhong Qu, Suzhou, Jiangsu, China, 215021
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Exterior W Suzhou
Exterior 2 W Suzhou

Discover More About W Suzhou

The Charm of W Suzhou: A Premier Stay for Australian Travelers

Welcome to W Suzhou, a vibrant and stylish hotel nestled in the heart of Jiangsu, China. Designed to impress, W Suzhou offers a unique blend of contemporary luxury and local charm, making it an ideal choice for Australian travelers seeking an unforgettable experience. From its prime location to its world-class amenities and exceptional service, W Suzhou promises a stay that is both comfortable and exciting. Whether you're here for business or leisure, discover why W Suzhou is the perfect base for exploring the rich culture and modern marvels of Suzhou. Rates at W Suzhou start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of W Suzhou

W Suzhou is strategically situated in the bustling Suzhou Industrial Park, a dynamic district known for its modern architecture, thriving business scene, and vibrant cultural attractions. Located at Building 7 Suzhou Center, corner of Xinggang Avenue and Suhui Road, Wuzhong Qu, Suzhou, Jiangsu, China, 215021, the hotel offers excellent connectivity. It's approximately a 30-minute drive from the city centre, providing a convenient gateway to Suzhou's historical sites and modern developments. For those arriving by air, the hotel is accessible from Sunan Shuofang International Airport (WUX), with various transport options available. The nearest metro station is within easy reach, facilitating seamless travel across the city. The surrounding area is alive with activity, offering a mix of upscale shopping, diverse dining experiences, and entertainment venues, all within a short distance from the hotel. This prime location ensures that guests can easily immerse themselves in the local atmosphere, whether it's exploring nearby parks or enjoying the energetic urban landscape.

Guest Facilities and Services at W Suzhou

Guest facilities at W Suzhou are designed to cater to the needs of discerning travelers, ensuring a comfortable and convenient stay. The hotel boasts a range of amenities that align with the preferences of Australian visitors, including excellent dining options that can satisfy a craving for a hearty breakfast or a perfectly brewed coffee. For those who value staying active, a well-equipped fitness center is available. Complimentary Wi-Fi is provided throughout the property, keeping you connected. The 24-hour front desk is staffed by a friendly and professional team ready to assist with any requests, from local recommendations to arranging transportation. Secure luggage storage is also available, allowing you to explore freely without your belongings.

Room Information and Stay Experience at W Suzhou

The room types of W Suzhou offer a sanctuary of style and comfort, designed to provide a relaxing retreat after a day of exploration. Each room is meticulously appointed with plush bedding, ensuring a restful night's sleep. Guests can expect modern and efficient climate control systems, guaranteeing a comfortable temperature regardless of the season, a key consideration for travelers from Australia. The bathrooms are clean, contemporary, and well-equipped, featuring high-quality amenities. While specific room names and exact dimensions are best confirmed directly, the overall experience is one of sophisticated comfort and thoughtful design, ensuring a pleasant and rejuvenating stay.

Recommended Nearby Dining and Cafes around W Suzhou

Suzhou is a culinary delight, and W Suzhou places you at the doorstep of a vibrant food scene. The hotel itself offers exceptional dining experiences, but the surrounding Suzhou Industrial Park is also brimming with options. You'll find a diverse array of restaurants serving local Chinese delicacies and international cuisine. For those who appreciate a good brunch, numerous cafes are scattered throughout the area, offering everything from expertly crafted coffees to delicious breakfast dishes that might remind you of home. Exploring the local markets and food streets is also a must, providing an authentic taste of Suzhou's gastronomic culture.

Popular Attractions and Activities near W Suzhou

Suzhou is a city steeped in history and natural beauty, offering a wealth of attractions for every traveler. While staying at W Suzhou, you'll be well-positioned to explore some of the region's most iconic sights. * **Humble Administrator's Garden:** A masterpiece of Chinese landscape garden design, this UNESCO World Heritage site is a must-visit for its serene ponds, rockeries, and pavilions. * **Lingering Garden:** Another exquisite example of classical Chinese gardens, known for its intricate architecture and harmonious layout. * **Pingjiang Road Historic District:** Wander through this charming ancient street, lined with traditional shops, teahouses, and canals, offering a glimpse into old Suzhou. * **Tiger Hill:** Famous for its leaning pagoda and historical significance, Tiger Hill offers beautiful scenery and a rich cultural experience. * **Suzhou Museum:** Designed by I.M. Pei, this modern architectural marvel houses a significant collection of Suzhou's art and historical artifacts. If you are looking for other activities around W Suzhou, check out the best deals on Traveloka: Recommended activities in Suzhou!

How to Get to W Suzhou from the Airport

Navigating your journey from the airport to W Suzhou is straightforward, with several convenient options available. Understanding the **airport transfer service of W Suzhou** and **how to get to W Suzhou** will ensure a smooth arrival. * **Airport Link Train:** If arriving at Sunan Shuofang International Airport (WUX), you can utilize the airport's efficient train services that connect to the city's metro network, from which you can transfer to a line serving the Suzhou Industrial Park. * **Airport Shuttle Bus:** Dedicated shuttle buses often operate from the airport to major hubs within Suzhou, providing a direct and cost-effective way to reach the city. * **Public Metered Taxi:** Traditional metered taxis are readily available at the airport. This offers a direct route to W Suzhou, though fares can vary depending on traffic. * **Rideshare Service:** You can also opt for a rideshare service, which can be booked via a mobile app, offering a convenient and often competitive pricing option for your journey. For a hassle-free arrival, consider pre-booking your Airport transfer service.

Summary of Why You Should Choose W Suzhou

W Suzhou stands out as an exceptional choice for Australian travelers seeking a blend of luxury, comfort, and convenience in Jiangsu. Its prime location, coupled with its sophisticated design and attentive service, ensures a memorable stay. * **Prime Location:** Situated in the vibrant Suzhou Industrial Park, offering easy access to attractions and amenities. * **Exceptional Comfort:** Rooms are designed for relaxation with modern climate control and comfortable furnishings. * **Attentive Service:** A dedicated 24-hour front desk and comprehensive guest facilities cater to your every need. * **Vibrant Atmosphere:** Immerse yourself in the dynamic energy of Suzhou, with excellent dining and entertainment options nearby. Ready to experience the best of Suzhou? **Check room availability at W Suzhou** and **Book W Suzhou** today through Traveloka for a seamless booking process. For more accommodation options, you can also Book budget hotels in Jiangsu. And to complete your travel plans, Easily book domestic and international flights at low prices.

All facilities in W Suzhou

Bar, Cafe and Lounge W Suzhou
Bar, Cafe and Lounge
Swimming Pool W Suzhou
Swimming Pool
Entertainment Facility W Suzhou
Entertainment Facility
Fitness Center W Suzhou
Fitness Center
Functional Hall W Suzhou
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Indoor pool
  • Garden
  • Fitness center
  • Shops
  • Health club
  • Spa
  • Steam room

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Parking
  • Smoke-free area

Accessibilty

  • Braille or raised signage
  • Accessible parking
  • Accessible path of travel

Food and Drinks

  • Vegetarian meal
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Terrace

Business Facilities

  • Conference center
  • Conference rooms

Nearby Facilities

  • Shops
  • ATM/Banking

Transportation

  • Garage

Accommodation Policy & General Information in W Suzhou

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 12:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 12:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at W Suzhou
379
Number of floors in W Suzhou
38
Another facilities in W Suzhou
Laundry service, Multilingual staff, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked questions about W Suzhou

What are available facilities at W Suzhou?
There are top facilites at W Suzhou such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at W Suzhou?
The standard check-in time at W Suzhou is starting from 15:00 - 12:00 while the latest check-out time is at Before 12:00
Does W Suzhou provide breakfast?
Yes, W Suzhou provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of W Suzhou?
W Suzhou has a 5.0-star rating.
How many floors does W Suzhou have?
W Suzhou has 38.
See All

W Suzhou reviews and ratings

9.2
Exceptional
From 117 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews W Suzhou

Number of reviews per page
20
40
Top reviews
Sophia
icon-Business
Business
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

It was so nice and service was amazing. Only complaint was that the room lighting was very dim. Hard to get good lighting in front of the mirrors and sometimes hard to see when I needed to do work
Pansy
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Conveyance of the location
Tao
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Excellent
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

It was Amazing. Excellent service, friendly staffs. I am highly recommend for this W Hotel in Suzhou.
Ran
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Nice hotel. Unique designed lobby and lounge. Spacious rooms. The staff require a bit more training on check in and out,
Mark
icon-Business
Business
6.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

Person who checked us in was a disaster while I tried to check myself in as well as two other colleagues. The other two parties ended up in the wrong rooms and had to change. I had explained this to him clearly but he was going way too fast and not listening. Further, no cream in the container in the bathroom (a pain to call for more). Also, I expected more from the breakfast buffet in terms of fresh pastries. I had a day old croissant, which I did not expect from the W brand. I also felt the staff was not that attentive in this restaurant. The staff at the Chinese food restaurant on an upper floor the night before had been great.
Read More
Bernie
10.0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

An extraordinary stay. Suzhou is amazing and we picked a great place to enjoy it during Dragon Boat holidays. The recently opened dining experience on 37 floor was incredible. View of Suzhou lakes amazing as was the food and cocktails. So fresh and yummy. Staff service so good at all times. Perfection. Loved it.
Dashan
icon-Business
Business
8.0
/10
Reviewed 180 week(s) ago

Expedia Group verified review

Unbeatable location right next to the Oriental Gate and connected, walkable access to shopping malls and the lakeside. Hotel lobby is grand and fun. Staffs are helpful, friendly, and caring. Rooms are definitely hi-tech and hip - the giant moon-shaped accent light sets the tone. Scene-setting lights and full automated toilet. Bathtub is huge and bath salt is provided. Great vibe for a night out! However not so much if you had to work - the desk area wasn't well lit, and the chair was definitely not comfortable for work. This might be a me problem tho - not a hotel for work anyways! Also worth highlighting that each room comes with a proper HEPA air purifier, great for those who are COVID-concerned. Unfortunately the room for my first night stay had some plumbing issues (smelled bad), and some lighting/frosted glass didn't work properly. The staff were extremely caring and moved me to a different room for the rest of the stay. Really appreciated their help.
Read More
Chloe
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 280 week(s) ago

Hotels.com verified review

Feels like family when arriving here. The service is fantastic, location is perfect, views are to die for and the breakfast and brunch are delicious!
Janet
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 288 week(s) ago

Hotels.com verified review

Love my stay. It was perfect. Super comfortable and clean.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 299 week(s) ago

Expedia Group verified review

In room coffee (French press) is a mess and below expectations for such upscale hotel room
Andy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 317 week(s) ago

Hotels.com verified review

Very good location and very nice service
sabrina
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 347 week(s) ago

Hotels.com verified review

As usual very good
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 348 week(s) ago

Expedia Group verified review

The interior design was amazing especially the bathroom, really relaxing bathtub with music ... the bed was great too. I don’t have anything which I dislike... and Overall was satisfied with everything.. The location was great too which connects to a Suzhou Centre n have metro n lost of restaurants.
NEBruno
icon-Business
Business
10.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Exceptionally clean, modern, great amenities. The staff was very friendly and always eager to help.
Kin Wah Thomas
icon-Business
Business
6.0
/10
Reviewed 364 week(s) ago

Hotels.com verified review

I was offering free breakfast during check-in on 29 Aug 2019. I went to take breakfast on 31 Aug (Sat) in TORO LOCO. However the waitress couldn't find my record of having free breakfast, so I tell her to check my free offering from your computer system. Ridiculously that she keeps on asking me the name of the check in-receptionist :( ? what? The waitress name is called Eva in TORO LOCO! Poor training, stupid response to customer!
Read More
Joe
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 365 week(s) ago

Expedia Group verified review

Hotel is great. Management is very good. Service still needs to be improved.
M.M
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 381 week(s) ago

Expedia Group verified review

It was disappointing that the power supply of the hair dryer was broken.
P
10.0
/10
Reviewed 408 week(s) ago

Expedia Group verified review

We were very lucky and got upgraded to a very nice suite. Only wish the windows were clean on the outside so I can take better photos of the sunrise and the lake.
sandy
10.0
/10
Reviewed 414 week(s) ago

Expedia Group verified review

Very comfortable, automatic toilet with heated seat. Good bar and restaurants
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 W Suzhou

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 117 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews W Suzhou

Number of reviews per page
20
40
Top reviews
Sophia
icon-Business
Business
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

It was so nice and service was amazing. Only complaint was that the room lighting was very dim. Hard to get good lighting in front of the mirrors and sometimes hard to see when I needed to do work
Pansy
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Conveyance of the location
Tao
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Excellent
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

It was Amazing. Excellent service, friendly staffs. I am highly recommend for this W Hotel in Suzhou.
Ran
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Nice hotel. Unique designed lobby and lounge. Spacious rooms. The staff require a bit more training on check in and out,
Mark
icon-Business
Business
6.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

Person who checked us in was a disaster while I tried to check myself in as well as two other colleagues. The other two parties ended up in the wrong rooms and had to change. I had explained this to him clearly but he was going way too fast and not listening. Further, no cream in the container in the bathroom (a pain to call for more). Also, I expected more from the breakfast buffet in terms of fresh pastries. I had a day old croissant, which I did not expect from the W brand. I also felt the staff was not that attentive in this restaurant. The staff at the Chinese food restaurant on an upper floor the night before had been great.
Read More
Bernie
10.0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

An extraordinary stay. Suzhou is amazing and we picked a great place to enjoy it during Dragon Boat holidays. The recently opened dining experience on 37 floor was incredible. View of Suzhou lakes amazing as was the food and cocktails. So fresh and yummy. Staff service so good at all times. Perfection. Loved it.
Dashan
icon-Business
Business
8.0
/10
Reviewed 180 week(s) ago

Expedia Group verified review

Unbeatable location right next to the Oriental Gate and connected, walkable access to shopping malls and the lakeside. Hotel lobby is grand and fun. Staffs are helpful, friendly, and caring. Rooms are definitely hi-tech and hip - the giant moon-shaped accent light sets the tone. Scene-setting lights and full automated toilet. Bathtub is huge and bath salt is provided. Great vibe for a night out! However not so much if you had to work - the desk area wasn't well lit, and the chair was definitely not comfortable for work. This might be a me problem tho - not a hotel for work anyways! Also worth highlighting that each room comes with a proper HEPA air purifier, great for those who are COVID-concerned. Unfortunately the room for my first night stay had some plumbing issues (smelled bad), and some lighting/frosted glass didn't work properly. The staff were extremely caring and moved me to a different room for the rest of the stay. Really appreciated their help.
Read More
Chloe
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 280 week(s) ago

Hotels.com verified review

Feels like family when arriving here. The service is fantastic, location is perfect, views are to die for and the breakfast and brunch are delicious!
Janet
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 288 week(s) ago

Hotels.com verified review

Love my stay. It was perfect. Super comfortable and clean.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 299 week(s) ago

Expedia Group verified review

In room coffee (French press) is a mess and below expectations for such upscale hotel room
Andy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 317 week(s) ago

Hotels.com verified review

Very good location and very nice service
sabrina
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 347 week(s) ago

Hotels.com verified review

As usual very good
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 348 week(s) ago

Expedia Group verified review

The interior design was amazing especially the bathroom, really relaxing bathtub with music ... the bed was great too. I don’t have anything which I dislike... and Overall was satisfied with everything.. The location was great too which connects to a Suzhou Centre n have metro n lost of restaurants.
NEBruno
icon-Business
Business
10.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Exceptionally clean, modern, great amenities. The staff was very friendly and always eager to help.
Kin Wah Thomas
icon-Business
Business
6.0
/10
Reviewed 364 week(s) ago

Hotels.com verified review

I was offering free breakfast during check-in on 29 Aug 2019. I went to take breakfast on 31 Aug (Sat) in TORO LOCO. However the waitress couldn't find my record of having free breakfast, so I tell her to check my free offering from your computer system. Ridiculously that she keeps on asking me the name of the check in-receptionist :( ? what? The waitress name is called Eva in TORO LOCO! Poor training, stupid response to customer!
Read More
Joe
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 365 week(s) ago

Expedia Group verified review

Hotel is great. Management is very good. Service still needs to be improved.
M.M
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 381 week(s) ago

Expedia Group verified review

It was disappointing that the power supply of the hair dryer was broken.
P
10.0
/10
Reviewed 408 week(s) ago

Expedia Group verified review

We were very lucky and got upgraded to a very nice suite. Only wish the windows were clean on the outside so I can take better photos of the sunrise and the lake.
sandy
10.0
/10
Reviewed 414 week(s) ago

Expedia Group verified review

Very comfortable, automatic toilet with heated seat. Good bar and restaurants
Number of reviews per page
20
40