W Suzhou

Hotels
Finding rooms for you...
9.2
/10
Exceptional
113 reviews

What Guests Say About Their Stay

Sophia

10.0
/ 10
It was so nice and service was amazing. Only complaint was that the room lighting was very dim. Hard to get good lighting in front of the mirrors and sometimes hard to see when I needed to do work

Verified traveler

10.0
/ 10
It was Amazing. Excellent service, friendly staffs. I am highly recommend for this W Hotel in Suzhou.

Bernie

10.0
/ 10
An extraordinary stay. Suzhou is amazing and we picked a great place to enjoy it during Dragon Boat holidays. The recently opened dining experience on 37 floor was incredible. View of Suzhou lakes amazing as was the food and cocktails. So fresh and yummy. Staff service so good at all times. Perfection. Loved it.
In the Area
See Map
Building 7 Suzhou Center, corner of Xinggang Avenue and Suhui Road, Wuzhong Qu, Suzhou, Jiangsu, China, 215021

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
W Suzhou is located in area / city Wuzhong Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around W Suzhou

Building 7 Suzhou Center, corner of Xinggang Avenue and Suhui Road, Wuzhong Qu, Suzhou, Jiangsu, China, 215021
Discover More Places
Exterior W Suzhou
Exterior 2 W Suzhou

Discover More About W Suzhou

Discover the Vibrant W Suzhou Experience

Welcome to W Suzhou, a premier destination in the heart of Jiangsu, China, offering an unparalleled blend of contemporary luxury and local charm. Whether you're planning a business trip, a romantic getaway, or a family adventure, W Suzhou promises an unforgettable stay with its stylish accommodations, world-class amenities, and prime location. Room rates at W Suzhou start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

W Suzhou Location

Nestled in the dynamic Suzhou Industrial Park, W Suzhou is strategically positioned to offer the best of both worlds. Located just a short distance from the bustling city centre, this vibrant district is renowned for its modern architecture, thriving business hub, and a plethora of entertainment options. The hotel is conveniently situated approximately 5 kilometres from the nearest metro station, providing easy access to the wider Suzhou area. The atmosphere here is one of sophisticated urban energy, with a close proximity to upscale shopping, fine dining, and cultural attractions, making it an ideal base for exploring the region.

W Suzhou Facilities & Services

Facilities for guests at W Suzhou are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • A stunning indoor swimming pool, perfect for a refreshing dip or a leisurely swim. Operating hours are from 6:00 AM to 10:00 PM, with no additional fees.
  • A state-of-the-art fitness centre, equipped with modern exercise machines for your workout routine. Open 24/7, access is complimentary for all guests.
  • A luxurious day spa offering a range of rejuvenating treatments and massages. Operating hours are from 10:00 AM to 9:00 PM, with treatments priced from AUD $150.
  • Complimentary Wi-Fi is available throughout the hotel.
  • On-site parking is available for guests, with secure parking options at a daily rate of AUD $30.

W Suzhou Room Types

Explore the diverse range of room types of W Suzhou, each meticulously designed to offer comfort and style. Guests can choose from a variety of well-appointed rooms and suites, all of which are strictly non-smoking.
  • Deluxe King/Twin Room:

    Offering city views, these rooms feature a plush king or twin beds and a modern en-suite bathroom with a bathtub.
  • Spectacular Suite:

    These spacious suites provide enhanced living areas and stunning city vistas, complete with a luxurious bathtub for ultimate relaxation.
  • Extreme Suite:

    For those seeking an elevated experience, these suites boast panoramic city views and premium amenities, including a deep soaking bathtub.
W Suzhou does not currently offer pet-friendly rooms.

W Suzhou Dining & Restaurants

Indulge your senses at W Suzhou's exceptional dining venues, where culinary excellence meets innovative flair.
  • The Kitchen Table:

    Experience an artisanal breakfast buffet featuring a wide array of international and local delicacies. Open daily from 6:30 AM to 10:30 AM, estimated price per person is AUD $45.
  • WOOBAR:

    Enjoy expertly crafted cocktails and light bites in a chic and vibrant setting. Open from 5:00 PM to 1:00 AM, with cocktails starting from AUD $20.
  • Rooftop Bar:

    Sip on refreshing drinks while taking in breathtaking city views. Open seasonally from 6:00 PM to 12:00 AM, with drinks starting from AUD $22.

W Suzhou Nearby Attractions and Activities

Discover the rich tapestry of Suzhou with these popular attractions and activities located near W Suzhou.
  • Humble Administrator's Garden:

    A UNESCO World Heritage site, this classical Chinese garden is a masterpiece of landscape design.
  • Pingjiang Road Historic District:

    Wander through charming ancient streets lined with traditional shops, teahouses, and canals.
  • Suzhou Museum:

    Explore a treasure trove of ancient Chinese art and artifacts in a stunning modern architectural setting.
  • Jinji Lake:

    Enjoy a leisurely stroll or a boat ride on this picturesque urban lake, surrounded by modern landmarks.
  • Suzhou Ferris Wheel:

    Take in panoramic views of the city from this iconic landmark, offering a unique perspective of Suzhou.
If you are looking for other activities around W Suzhou, check out the best deals on Traveloka: Recommended activities in Suzhou!

How to Get to W Suzhou from the Airport

Navigating your journey to W Suzhou is straightforward, with several convenient transportation options available from the nearest major airport. Understanding how to get to W Suzhou ensures a smooth start to your stay.
  • Airport Shuttle Bus:

    Direct shuttle bus services operate from the airport to the city centre, with connections to Suzhou. The journey typically takes around 1.5 to 2 hours and costs approximately AUD $25 per person.
  • Ride-hailing Service:

    A convenient and popular option, ride-hailing services offer door-to-door transport directly to W Suzhou. Estimated cost is around AUD $80-100, depending on traffic.
  • Metered Airport Taxi:

    Taxis are readily available at the airport. The journey to W Suzhou will take approximately 1 to 1.5 hours, with fares ranging from AUD $90 to $120.
  • Hotel Private Airport Transfer:

    For ultimate convenience and comfort, W Suzhou can arrange a private airport transfer service. Please contact the hotel directly for pricing and booking details. This is part of the comprehensive airport transfer services offered.

Summary of Why You Should Choose to Stay at W Suzhou

When considering your accommodation in Jiangsu, W Suzhou stands out for its exceptional quality and prime location.
  • Prime Location:

    Situated in the vibrant Suzhou Industrial Park, offering easy access to business and leisure.
  • Luxurious Amenities:

    Enjoy a world-class swimming pool, fitness centre, and rejuvenating spa.
  • Stylish Accommodations:

    Choose from a range of beautifully designed rooms and suites with modern comforts.
  • Exceptional Dining:

    Savour diverse culinary experiences at the hotel's on-site restaurants and bars.
  • Convenient Access:

    Well-connected to public transport and offering various options for airport transfers.
Discover the best Room availability at W Suzhou and start Booking W Suzhou today. For fantastic deals on Jiangsu accommodations, consider exploring options via Book budget hotels in Jiangsu. Planning your journey is also made easy with Easily book domestic and international flights at low prices.

All facilities in W Suzhou

Bar, Cafe and Lounge W Suzhou
Bar, Cafe and Lounge
Swimming Pool W Suzhou
Swimming Pool
Entertainment Facility W Suzhou
Entertainment Facility
Fitness Center W Suzhou
Fitness Center
Functional Hall W Suzhou
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Indoor pool
  • Garden
  • Fitness center
  • Shops
  • Health club
  • Spa
  • Steam room

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Parking
  • Smoke-free area

Accessibilty

  • Braille or raised signage
  • Accessible parking
  • Accessible path of travel

Food and Drinks

  • Vegetarian meal
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Terrace

Business Facilities

  • Conference center
  • Conference rooms

Transportation

  • Garage

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in W Suzhou

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 12:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
Read All

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 12:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at W Suzhou
379
Number of floors in W Suzhou
38
Another facilities in W Suzhou
Laundry service, Multilingual staff, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked questions about W Suzhou

What are available facilities at W Suzhou?
There are top facilites at W Suzhou such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at W Suzhou?
The standard check-in time at W Suzhou is starting from 15:00 - 12:00 while the latest check-out time is at Before 12:00
Does W Suzhou provide breakfast?
Yes, W Suzhou provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of W Suzhou?
W Suzhou has a 5.0-star rating.
How many floors does W Suzhou have?
W Suzhou has 38.
See All

W Suzhou reviews and ratings

9.2
Exceptional
From 113 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews W Suzhou

Number of reviews per page
20
40
Top reviews
Sophia
icon-Business
Business
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

It was so nice and service was amazing. Only complaint was that the room lighting was very dim. Hard to get good lighting in front of the mirrors and sometimes hard to see when I needed to do work
Pansy
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Conveyance of the location
Tao
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Excellent
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

It was Amazing. Excellent service, friendly staffs. I am highly recommend for this W Hotel in Suzhou.
Ran
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Nice hotel. Unique designed lobby and lounge. Spacious rooms. The staff require a bit more training on check in and out,
Mark
icon-Business
Business
6.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Person who checked us in was a disaster while I tried to check myself in as well as two other colleagues. The other two parties ended up in the wrong rooms and had to change. I had explained this to him clearly but he was going way too fast and not listening. Further, no cream in the container in the bathroom (a pain to call for more). Also, I expected more from the breakfast buffet in terms of fresh pastries. I had a day old croissant, which I did not expect from the W brand. I also felt the staff was not that attentive in this restaurant. The staff at the Chinese food restaurant on an upper floor the night before had been great.
Read More
Bernie
10.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

An extraordinary stay. Suzhou is amazing and we picked a great place to enjoy it during Dragon Boat holidays. The recently opened dining experience on 37 floor was incredible. View of Suzhou lakes amazing as was the food and cocktails. So fresh and yummy. Staff service so good at all times. Perfection. Loved it.
Dashan
icon-Business
Business
8.0
/10
Reviewed 174 week(s) ago

Expedia Group verified review

Unbeatable location right next to the Oriental Gate and connected, walkable access to shopping malls and the lakeside. Hotel lobby is grand and fun. Staffs are helpful, friendly, and caring. Rooms are definitely hi-tech and hip - the giant moon-shaped accent light sets the tone. Scene-setting lights and full automated toilet. Bathtub is huge and bath salt is provided. Great vibe for a night out! However not so much if you had to work - the desk area wasn't well lit, and the chair was definitely not comfortable for work. This might be a me problem tho - not a hotel for work anyways! Also worth highlighting that each room comes with a proper HEPA air purifier, great for those who are COVID-concerned. Unfortunately the room for my first night stay had some plumbing issues (smelled bad), and some lighting/frosted glass didn't work properly. The staff were extremely caring and moved me to a different room for the rest of the stay. Really appreciated their help.
Read More
Chloe
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 274 week(s) ago

Hotels.com verified review

Feels like family when arriving here. The service is fantastic, location is perfect, views are to die for and the breakfast and brunch are delicious!
Janet
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 282 week(s) ago

Hotels.com verified review

Love my stay. It was perfect. Super comfortable and clean.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 293 week(s) ago

Expedia Group verified review

In room coffee (French press) is a mess and below expectations for such upscale hotel room
Andy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 311 week(s) ago

Hotels.com verified review

Very good location and very nice service
sabrina
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 341 week(s) ago

Hotels.com verified review

As usual very good
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

The interior design was amazing especially the bathroom, really relaxing bathtub with music ... the bed was great too. I don’t have anything which I dislike... and Overall was satisfied with everything.. The location was great too which connects to a Suzhou Centre n have metro n lost of restaurants.
NEBruno
icon-Business
Business
10.0
/10
Reviewed 343 week(s) ago

Expedia Group verified review

Exceptionally clean, modern, great amenities. The staff was very friendly and always eager to help.
Kin Wah Thomas
icon-Business
Business
6.0
/10
Reviewed 358 week(s) ago

Hotels.com verified review

I was offering free breakfast during check-in on 29 Aug 2019. I went to take breakfast on 31 Aug (Sat) in TORO LOCO. However the waitress couldn't find my record of having free breakfast, so I tell her to check my free offering from your computer system. Ridiculously that she keeps on asking me the name of the check in-receptionist :( ? what? The waitress name is called Eva in TORO LOCO! Poor training, stupid response to customer!
Read More
Joe
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 358 week(s) ago

Expedia Group verified review

Hotel is great. Management is very good. Service still needs to be improved.
M.M
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 374 week(s) ago

Expedia Group verified review

It was disappointing that the power supply of the hair dryer was broken.
P
10.0
/10
Reviewed 401 week(s) ago

Expedia Group verified review

We were very lucky and got upgraded to a very nice suite. Only wish the windows were clean on the outside so I can take better photos of the sunrise and the lake.
sandy
10.0
/10
Reviewed 407 week(s) ago

Expedia Group verified review

Very comfortable, automatic toilet with heated seat. Good bar and restaurants
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 W Suzhou

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 113 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews W Suzhou

Number of reviews per page
20
40
Top reviews
Sophia
icon-Business
Business
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

It was so nice and service was amazing. Only complaint was that the room lighting was very dim. Hard to get good lighting in front of the mirrors and sometimes hard to see when I needed to do work
Pansy
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Conveyance of the location
Tao
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Excellent
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

It was Amazing. Excellent service, friendly staffs. I am highly recommend for this W Hotel in Suzhou.
Ran
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Nice hotel. Unique designed lobby and lounge. Spacious rooms. The staff require a bit more training on check in and out,
Mark
icon-Business
Business
6.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Person who checked us in was a disaster while I tried to check myself in as well as two other colleagues. The other two parties ended up in the wrong rooms and had to change. I had explained this to him clearly but he was going way too fast and not listening. Further, no cream in the container in the bathroom (a pain to call for more). Also, I expected more from the breakfast buffet in terms of fresh pastries. I had a day old croissant, which I did not expect from the W brand. I also felt the staff was not that attentive in this restaurant. The staff at the Chinese food restaurant on an upper floor the night before had been great.
Read More
Bernie
10.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

An extraordinary stay. Suzhou is amazing and we picked a great place to enjoy it during Dragon Boat holidays. The recently opened dining experience on 37 floor was incredible. View of Suzhou lakes amazing as was the food and cocktails. So fresh and yummy. Staff service so good at all times. Perfection. Loved it.
Dashan
icon-Business
Business
8.0
/10
Reviewed 174 week(s) ago

Expedia Group verified review

Unbeatable location right next to the Oriental Gate and connected, walkable access to shopping malls and the lakeside. Hotel lobby is grand and fun. Staffs are helpful, friendly, and caring. Rooms are definitely hi-tech and hip - the giant moon-shaped accent light sets the tone. Scene-setting lights and full automated toilet. Bathtub is huge and bath salt is provided. Great vibe for a night out! However not so much if you had to work - the desk area wasn't well lit, and the chair was definitely not comfortable for work. This might be a me problem tho - not a hotel for work anyways! Also worth highlighting that each room comes with a proper HEPA air purifier, great for those who are COVID-concerned. Unfortunately the room for my first night stay had some plumbing issues (smelled bad), and some lighting/frosted glass didn't work properly. The staff were extremely caring and moved me to a different room for the rest of the stay. Really appreciated their help.
Read More
Chloe
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 274 week(s) ago

Hotels.com verified review

Feels like family when arriving here. The service is fantastic, location is perfect, views are to die for and the breakfast and brunch are delicious!
Janet
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 282 week(s) ago

Hotels.com verified review

Love my stay. It was perfect. Super comfortable and clean.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 293 week(s) ago

Expedia Group verified review

In room coffee (French press) is a mess and below expectations for such upscale hotel room
Andy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 311 week(s) ago

Hotels.com verified review

Very good location and very nice service
sabrina
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 341 week(s) ago

Hotels.com verified review

As usual very good
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

The interior design was amazing especially the bathroom, really relaxing bathtub with music ... the bed was great too. I don’t have anything which I dislike... and Overall was satisfied with everything.. The location was great too which connects to a Suzhou Centre n have metro n lost of restaurants.
NEBruno
icon-Business
Business
10.0
/10
Reviewed 343 week(s) ago

Expedia Group verified review

Exceptionally clean, modern, great amenities. The staff was very friendly and always eager to help.
Kin Wah Thomas
icon-Business
Business
6.0
/10
Reviewed 358 week(s) ago

Hotels.com verified review

I was offering free breakfast during check-in on 29 Aug 2019. I went to take breakfast on 31 Aug (Sat) in TORO LOCO. However the waitress couldn't find my record of having free breakfast, so I tell her to check my free offering from your computer system. Ridiculously that she keeps on asking me the name of the check in-receptionist :( ? what? The waitress name is called Eva in TORO LOCO! Poor training, stupid response to customer!
Read More
Joe
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 358 week(s) ago

Expedia Group verified review

Hotel is great. Management is very good. Service still needs to be improved.
M.M
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 374 week(s) ago

Expedia Group verified review

It was disappointing that the power supply of the hair dryer was broken.
P
10.0
/10
Reviewed 401 week(s) ago

Expedia Group verified review

We were very lucky and got upgraded to a very nice suite. Only wish the windows were clean on the outside so I can take better photos of the sunrise and the lake.
sandy
10.0
/10
Reviewed 407 week(s) ago

Expedia Group verified review

Very comfortable, automatic toilet with heated seat. Good bar and restaurants
Number of reviews per page
20
40