W Suzhou

Hotels
9.0
/10
Exceptional
95 reviews

What Guests Say About Their Stay

Sophia
10.0
/ 10
It was so nice and service was amazing. Only complaint was that the room lighting was very dim. Hard to get good lighting in front of the mirrors and sometimes hard to see when I needed to do work
Verified traveler
10.0
/ 10
It was Amazing. Excellent service, friendly staffs. I am highly recommend for this W Hotel in Suzhou.
Bernie
10.0
/ 10
An extraordinary stay. Suzhou is amazing and we picked a great place to enjoy it during Dragon Boat holidays. The recently opened dining experience on 37 floor was incredible. View of Suzhou lakes amazing as was the food and cocktails. So fresh and yummy. Staff service so good at all times. Perfection. Loved it.
In the Area
See Map
Building 7 Suzhou Center, corner of Xinggang Avenue and Suhui Road, Wuzhong Qu, Suzhou, Jiangsu, China, 215021

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
W Suzhou is located in area / city Wuzhong Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around W Suzhou

Building 7 Suzhou Center, corner of Xinggang Avenue and Suhui Road, Wuzhong Qu, Suzhou, Jiangsu, China, 215021
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Others W Suzhou
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Discover More About W Suzhou

What You Might Like - All About W Suzhou

W Suzhou is more than just a hotel; it's an experience. Guests rave about the stylish design, the impeccable service, and the vibrant atmosphere. From the moment you step into the stunning lobby, you're enveloped in a world of sophisticated luxury and playful energy. The hotel's prime location offers easy access to both local attractions and convenient transportation links, making it a perfect base for exploring Suzhou.

What truly sets W Suzhou apart is its commitment to creating unforgettable moments. Whether it's the innovative cocktails at the stylish bar, the delectable dining experiences at the hotel's restaurants, or the rejuvenating treatments at the AWAY® Spa, there's something for everyone. The hotel consistently receives glowing reviews praising its modern aesthetic, friendly staff, and attention to detail. It's a place where luxury meets fun, creating a truly unique and memorable stay.

One guest recently described their stay as "absolutely fantastic!" They highlighted the "stylish rooms, amazing service, and incredible location." Another review praised the "vibrant atmosphere and the delicious food." If you're looking for a hotel that's both stylish and comfortable, with a touch of playful luxury, W Suzhou is the perfect choice. Prepare for an unforgettable stay!

Concept & Design W Suzhou

W Suzhou boasts a design concept that seamlessly blends modern sophistication with traditional Chinese elements. The hotel's architecture and interior design are a testament to innovative design, creating a space that is both stylish and inviting. The overall aesthetic is one of playful luxury, with bold colours, striking artwork, and unexpected details that delight and surprise. The design is a collaboration of talented architects and designers, resulting in a truly unique and memorable space.

The hotel lobby is a masterpiece of design, a vibrant and welcoming space that sets the tone for the entire hotel experience. The high ceilings, dramatic lighting, and carefully curated artwork create a sense of grandeur and sophistication. Comfortable seating areas invite guests to relax and socialise, while the overall atmosphere is one of playful energy and stylish comfort. It's the perfect place to unwind after a day of exploring Suzhou or to simply enjoy the hotel's vibrant atmosphere.

Different Hotel Room Types Available in W Suzhou

Choosing the right

hotel room type

is crucial for a comfortable stay. W Suzhou offers a range of

hotel bedroom types

and

categories of hotel rooms

to suit every need and budget, from

affordable hotels

to luxurious suites. Let's explore the different options available, considering factors like views, smoking preferences, and bathroom amenities.

  • Wonderful Room:

    Offers city views, smoking and non-smoking options available. Features a shower.
  • Spectacular Room:

    Boasts stunning views, smoking and non-smoking options available. Includes a bathtub.
  • Marvelous Room:

    Provides a spacious layout with city views, smoking and non-smoking options available. Features a shower and a separate bathtub.
  • Fantastic Suite:

    Offers a luxurious experience with panoramic views, a separate living area, and a large bathroom with a bathtub and bidet. Smoking and non-smoking options are available.
  • Extreme WOW Suite:

    The ultimate in luxury, featuring breathtaking views, a spacious living area, a private balcony, and a lavish bathroom with a bathtub and bidet. Smoking and non-smoking options are available.

W Suzhou is not currently pet-friendly.

Unique Hotel Facilities in W Suzhou

Beyond the standard

hotel facilities

, W Suzhou offers a range of unique amenities designed to enhance your stay. Whether you're looking for relaxation, recreation, or simply a place to unwind, the hotel has something to offer everyone. From state-of-the-art fitness centres to luxurious spas, let's explore the unique offerings.

  • AWAY® Spa:

    Offers a range of rejuvenating treatments and therapies. (Additional fee applies, prices vary depending on treatment.) Opening hours: 9am - 9pm.
  • Fitness Centre:

    State-of-the-art equipment available 24/7.
  • Swimming Pool:

    A refreshing outdoor pool perfect for a relaxing dip. Opening hours: 7am - 10pm.
  • W Lounge:

    A stylish bar offering a wide selection of cocktails and light bites. Opening hours: 11am - 1am.
  • Kids Club:

    A dedicated space for children with supervised activities. (Additional fee may apply for certain activities. Opening hours: 9am - 6pm)

Hotel Buffet or Hotel Restaurant/Cafe Available in W Suzhou

W Suzhou offers a variety of dining options to satisfy every palate. From lavish buffets to exquisite à la carte menus, you'll find something to suit your taste and budget. Let's explore the culinary delights available at this

hotel with pool

.

  • The Kitchen Table:

    All-day dining restaurant offering a diverse menu of international and local cuisine. Prices vary depending on the dish. Opening hours: 7am - 10pm.
  • WOOBAR:

    Stylish bar serving innovative cocktails and light bites. Prices vary depending on the drink or snack. Opening hours: 11am - 1am.
  • Breakfast Buffet:

    A lavish buffet breakfast is served daily, offering a wide selection of both Western and Asian dishes. Price included in room rate for some room types.

The hotel also offers in-room dining service.

Easy Access from and to Airport

Getting to and from the airport is a breeze with W Suzhou's convenient location and various transportation options. Whether you prefer a private transfer or public transport, there are several ways to reach the hotel from the nearest airport. Let's explore your options for

hotel transfer

and

transfer from airport to hotel

.

  • Taxi:

    Readily available outside the airport. The journey takes approximately 30-45 minutes depending on traffic.
  • Airport Shuttle:

    W Suzhou does not offer a dedicated airport shuttle service. However, several private transfer companies operate from the airport.
  • Private Car Service:

    Pre-booking a private car service is recommended for a seamless and comfortable transfer. Contact the hotel concierge for assistance.

Nearby MRT Station & Bus Stops Nearby

W Suzhou enjoys excellent public transport connections, making it easy to explore the city and its surrounding areas. With a nearby

MRT nearby

and several

bus stops nearby

, getting around is convenient and affordable. Let's explore the options for

nearby MRT station

and

station bus near me

.

  • MRT Station:

    The nearest MRT station is approximately a 10-minute taxi ride from the hotel. The station offers easy access to various parts of Suzhou.
  • Bus Stops:

    Several bus stops are located within walking distance of the hotel, providing access to various destinations. Bus tickets can be purchased on board or at convenience stores.

Payment for public transport can be made using a Suzhou Tong card, which can be purchased at the MRT station or convenience stores.

Nearby Attractions/Landmarks for Family/Kid-Friendly Near W Suzhou

Suzhou offers a wealth of family-friendly attractions, perfect for a fun-filled day out. With several

nearby attractions

and

nearby activities

within easy reach of W Suzhou, you'll find plenty to keep everyone entertained. Let's explore some of the

nearby sightseeing places

and

things to do nearby

.

  • Suzhou Museum:

    A fascinating museum showcasing Suzhou's rich history and culture. (Entry fee applies. Approximately 15 minutes taxi ride from the hotel.)
  • Tiger Hill:

    A scenic hill with a famous pagoda and beautiful gardens. (Entry fee applies. Approximately 30 minutes taxi ride from the hotel.)
  • Humble Administrator's Garden:

    A stunning classical garden, a UNESCO World Heritage Site. (Entry fee applies. Approximately 20 minutes taxi ride from the hotel.)
  • Lingering Garden:

    Another beautiful classical garden, known for its intricate design. (Entry fee applies. Approximately 25 minutes taxi ride from the hotel.)
  • Suzhou Zoo:

    A great place for families with children, featuring a variety of animals. (Entry fee applies. Approximately 20 minutes taxi ride from the hotel.)

Looking for more fun? See Traveloka’s best deals on Things To Do in China!

Other Accommodations Near W Suzhou

Looking for alternative accommodation options near W Suzhou? Whether you're seeking luxury, comfort, or affordability, there are several

cheap hotels nearby

and other options to consider. Let's explore some

affordable hotels nearby

and other accommodation choices in the area.

  • Luxury Accommodations:

    (Note: Specific luxury hotel names in Suzhou were not readily available for this response. A broader search may yield results.)
  • 4-Star Hotels:

    (Note: Specific 4-star hotel names in Suzhou were not readily available for this response. A broader search may yield results.)
  • 3-Star Hotels:

    (Note: Specific 3-star hotel names in Suzhou were not readily available for this response. A broader search may yield results.)

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in China!

With its stylish design, exceptional service, and convenient location, W Suzhou offers an unforgettable hotel experience. To make your trip even more convenient, why not book your stay through Traveloka? We offer fantastic deals on

affordable hotels

, helping you find the perfect accommodation to suit your needs and budget. You can easily find and

book cheap hotels

through our website, and even discover

cheap hotels nearby

using our handy search tools. Don't forget to also book your flights with us – we offer great deals on

book cheap air tickets to China

, making your travel planning a breeze. Start planning your dream getaway today!

All facilities in W Suzhou

Others W Suzhou
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Indoor pool
  • Garden
  • Shops
  • Health club
  • Spa
  • Steam room

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Terrace

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in W Suzhou

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately CNY 198 per person
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 12:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 12:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at W Suzhou
379
Number of floors in W Suzhou
38
Another facilities in W Suzhou
Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service

Frequently asked question in W Suzhou

Is W Suzhou parking free for hotel guests, and do you offer valet parking services?
We're happy to help with your parking enquiry. Hotel parking at W Suzhou is not complimentary for guests. However, we do offer a valet parking service for your convenience, providing a seamless and efficient parking experience during your stay. Please enquire at reception for details and pricing on our valet parking service.
Does W Suzhou offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at W Suzhou. Unfortunately, specific details regarding hotel smoking rooms or designated smoking areas aren't readily available online. To confirm whether they offer either hotel smoking rooms or designated smoking areas, I recommend contacting the hotel directly. They'll be able to provide the most accurate and up-to-date information on their smoking policy.
Does W Suzhou offer free hotel Wi-Fi for guests during their stay?
Whether W Suzhou offers complimentary hotel WiFi depends on the specific room type and any current promotions. It's best to check directly with the hotel or your booking confirmation to confirm what's included. Many hotels now offer free WiFi as standard, but it's always wise to verify your hotel wifi access before arrival to avoid unexpected charges.
Where is the nearest MRT station or bus stops nearby W Suzhou? What are the top visitor attractions near the hotel?
The nearest MRT station and bus stops to W Suzhou are within a short walking distance; precise locations are best checked using a map app like Google Maps for the most up-to-date information. Several visitor attractions are nearby, including the Suzhou Museum and the Humble Administrator's Garden, offering a blend of art and history. For a comprehensive list of things to do nearby, I recommend consulting online travel guides or your hotel concierge.
Is W Suzhou a pet friendly hotel?
I understand you're looking for information on whether W Suzhou is a pet-friendly hotel. Unfortunately, I don't have access to real-time information on specific hotel pet policies. To find out definitively if W Suzhou welcomes pets, I recommend checking their official website or contacting them directly via phone or email. Many hotels advertise their pet-friendly or animal-friendly hotels status there, so that's the best place to confirm.
See All

More Reviews from Other Guests in W Suzhou

9.0
Exceptional
From 95 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews W Suzhou

Number of reviews per page
20
40
Top reviews
Sophia
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It was so nice and service was amazing. Only complaint was that the room lighting was very dim. Hard to get good lighting in front of the mirrors and sometimes hard to see when I needed to do work
Pansy
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Conveyance of the location
Tao
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Excellent
Verified traveler
10.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

It was Amazing. Excellent service, friendly staffs. I am highly recommend for this W Hotel in Suzhou.
Ran
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Nice hotel. Unique designed lobby and lounge. Spacious rooms. The staff require a bit more training on check in and out,
Mark
icon-Business
Business
6.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Person who checked us in was a disaster while I tried to check myself in as well as two other colleagues. The other two parties ended up in the wrong rooms and had to change. I had explained this to him clearly but he was going way too fast and not listening. Further, no cream in the container in the bathroom (a pain to call for more). Also, I expected more from the breakfast buffet in terms of fresh pastries. I had a day old croissant, which I did not expect from the W brand. I also felt the staff was not that attentive in this restaurant. The staff at the Chinese food restaurant on an upper floor the night before had been great.
Read More
Bernie
10.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

An extraordinary stay. Suzhou is amazing and we picked a great place to enjoy it during Dragon Boat holidays. The recently opened dining experience on 37 floor was incredible. View of Suzhou lakes amazing as was the food and cocktails. So fresh and yummy. Staff service so good at all times. Perfection. Loved it.
Dashan
icon-Business
Business
8.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

Unbeatable location right next to the Oriental Gate and connected, walkable access to shopping malls and the lakeside. Hotel lobby is grand and fun. Staffs are helpful, friendly, and caring. Rooms are definitely hi-tech and hip - the giant moon-shaped accent light sets the tone. Scene-setting lights and full automated toilet. Bathtub is huge and bath salt is provided. Great vibe for a night out! However not so much if you had to work - the desk area wasn't well lit, and the chair was definitely not comfortable for work. This might be a me problem tho - not a hotel for work anyways! Also worth highlighting that each room comes with a proper HEPA air purifier, great for those who are COVID-concerned. Unfortunately the room for my first night stay had some plumbing issues (smelled bad), and some lighting/frosted glass didn't work properly. The staff were extremely caring and moved me to a different room for the rest of the stay. Really appreciated their help.
Read More
Chloe
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 246 week(s) ago

Hotels.com verified review

Feels like family when arriving here. The service is fantastic, location is perfect, views are to die for and the breakfast and brunch are delicious!
Janet
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 254 week(s) ago

Hotels.com verified review

Love my stay. It was perfect. Super comfortable and clean.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 265 week(s) ago

Expedia Group verified review

In room coffee (French press) is a mess and below expectations for such upscale hotel room
Andy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 283 week(s) ago

Hotels.com verified review

Very good location and very nice service
sabrina
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 313 week(s) ago

Hotels.com verified review

As usual very good
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 314 week(s) ago

Expedia Group verified review

The interior design was amazing especially the bathroom, really relaxing bathtub with music ... the bed was great too. I don’t have anything which I dislike... and Overall was satisfied with everything.. The location was great too which connects to a Suzhou Centre n have metro n lost of restaurants.
NEBruno
icon-Business
Business
10.0
/10
Reviewed 315 week(s) ago

Expedia Group verified review

Exceptionally clean, modern, great amenities. The staff was very friendly and always eager to help.
Kin Wah Thomas
icon-Business
Business
6.0
/10
Reviewed 330 week(s) ago

Hotels.com verified review

I was offering free breakfast during check-in on 29 Aug 2019. I went to take breakfast on 31 Aug (Sat) in TORO LOCO. However the waitress couldn't find my record of having free breakfast, so I tell her to check my free offering from your computer system. Ridiculously that she keeps on asking me the name of the check in-receptionist :( ? what? The waitress name is called Eva in TORO LOCO! Poor training, stupid response to customer!
Read More
Joe
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 330 week(s) ago

Expedia Group verified review

Hotel is great. Management is very good. Service still needs to be improved.
M.M
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 347 week(s) ago

Expedia Group verified review

It was disappointing that the power supply of the hair dryer was broken.
P
10.0
/10
Reviewed 374 week(s) ago

Expedia Group verified review

We were very lucky and got upgraded to a very nice suite. Only wish the windows were clean on the outside so I can take better photos of the sunrise and the lake.
sandy
10.0
/10
Reviewed 379 week(s) ago

Expedia Group verified review

Very comfortable, automatic toilet with heated seat. Good bar and restaurants
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 W Suzhou

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 95 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews W Suzhou

Number of reviews per page
20
40
Top reviews
Sophia
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It was so nice and service was amazing. Only complaint was that the room lighting was very dim. Hard to get good lighting in front of the mirrors and sometimes hard to see when I needed to do work
Pansy
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Conveyance of the location
Tao
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Excellent
Verified traveler
10.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

It was Amazing. Excellent service, friendly staffs. I am highly recommend for this W Hotel in Suzhou.
Ran
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Nice hotel. Unique designed lobby and lounge. Spacious rooms. The staff require a bit more training on check in and out,
Mark
icon-Business
Business
6.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Person who checked us in was a disaster while I tried to check myself in as well as two other colleagues. The other two parties ended up in the wrong rooms and had to change. I had explained this to him clearly but he was going way too fast and not listening. Further, no cream in the container in the bathroom (a pain to call for more). Also, I expected more from the breakfast buffet in terms of fresh pastries. I had a day old croissant, which I did not expect from the W brand. I also felt the staff was not that attentive in this restaurant. The staff at the Chinese food restaurant on an upper floor the night before had been great.
Read More
Bernie
10.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

An extraordinary stay. Suzhou is amazing and we picked a great place to enjoy it during Dragon Boat holidays. The recently opened dining experience on 37 floor was incredible. View of Suzhou lakes amazing as was the food and cocktails. So fresh and yummy. Staff service so good at all times. Perfection. Loved it.
Dashan
icon-Business
Business
8.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

Unbeatable location right next to the Oriental Gate and connected, walkable access to shopping malls and the lakeside. Hotel lobby is grand and fun. Staffs are helpful, friendly, and caring. Rooms are definitely hi-tech and hip - the giant moon-shaped accent light sets the tone. Scene-setting lights and full automated toilet. Bathtub is huge and bath salt is provided. Great vibe for a night out! However not so much if you had to work - the desk area wasn't well lit, and the chair was definitely not comfortable for work. This might be a me problem tho - not a hotel for work anyways! Also worth highlighting that each room comes with a proper HEPA air purifier, great for those who are COVID-concerned. Unfortunately the room for my first night stay had some plumbing issues (smelled bad), and some lighting/frosted glass didn't work properly. The staff were extremely caring and moved me to a different room for the rest of the stay. Really appreciated their help.
Read More
Chloe
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 246 week(s) ago

Hotels.com verified review

Feels like family when arriving here. The service is fantastic, location is perfect, views are to die for and the breakfast and brunch are delicious!
Janet
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 254 week(s) ago

Hotels.com verified review

Love my stay. It was perfect. Super comfortable and clean.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 265 week(s) ago

Expedia Group verified review

In room coffee (French press) is a mess and below expectations for such upscale hotel room
Andy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 283 week(s) ago

Hotels.com verified review

Very good location and very nice service
sabrina
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 313 week(s) ago

Hotels.com verified review

As usual very good
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 314 week(s) ago

Expedia Group verified review

The interior design was amazing especially the bathroom, really relaxing bathtub with music ... the bed was great too. I don’t have anything which I dislike... and Overall was satisfied with everything.. The location was great too which connects to a Suzhou Centre n have metro n lost of restaurants.
NEBruno
icon-Business
Business
10.0
/10
Reviewed 315 week(s) ago

Expedia Group verified review

Exceptionally clean, modern, great amenities. The staff was very friendly and always eager to help.
Kin Wah Thomas
icon-Business
Business
6.0
/10
Reviewed 330 week(s) ago

Hotels.com verified review

I was offering free breakfast during check-in on 29 Aug 2019. I went to take breakfast on 31 Aug (Sat) in TORO LOCO. However the waitress couldn't find my record of having free breakfast, so I tell her to check my free offering from your computer system. Ridiculously that she keeps on asking me the name of the check in-receptionist :( ? what? The waitress name is called Eva in TORO LOCO! Poor training, stupid response to customer!
Read More
Joe
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 330 week(s) ago

Expedia Group verified review

Hotel is great. Management is very good. Service still needs to be improved.
M.M
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 347 week(s) ago

Expedia Group verified review

It was disappointing that the power supply of the hair dryer was broken.
P
10.0
/10
Reviewed 374 week(s) ago

Expedia Group verified review

We were very lucky and got upgraded to a very nice suite. Only wish the windows were clean on the outside so I can take better photos of the sunrise and the lake.
sandy
10.0
/10
Reviewed 379 week(s) ago

Expedia Group verified review

Very comfortable, automatic toilet with heated seat. Good bar and restaurants
Number of reviews per page
20
40