W Suzhou

Hotels
9.2
/10
Exceptional
112 reviews

What Guests Say About Their Stay

Sophia

10.0
/ 10
It was so nice and service was amazing. Only complaint was that the room lighting was very dim. Hard to get good lighting in front of the mirrors and sometimes hard to see when I needed to do work

Verified traveler

10.0
/ 10
It was Amazing. Excellent service, friendly staffs. I am highly recommend for this W Hotel in Suzhou.

Bernie

10.0
/ 10
An extraordinary stay. Suzhou is amazing and we picked a great place to enjoy it during Dragon Boat holidays. The recently opened dining experience on 37 floor was incredible. View of Suzhou lakes amazing as was the food and cocktails. So fresh and yummy. Staff service so good at all times. Perfection. Loved it.
In the Area
See Map
Building 7 Suzhou Center, corner of Xinggang Avenue and Suhui Road, Wuzhong Qu, Suzhou, Jiangsu, China, 215021

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
W Suzhou is located in area / city Wuzhong Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around W Suzhou

Building 7 Suzhou Center, corner of Xinggang Avenue and Suhui Road, Wuzhong Qu, Suzhou, Jiangsu, China, 215021
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Exterior W Suzhou
Exterior 2 W Suzhou

Discover More About W Suzhou

Discover the Vibrant W Suzhou: Your Gateway to Jiangsu's Charm

Welcome to W Suzhou, a premier destination that perfectly blends contemporary luxury with the rich cultural tapestry of Jiangsu, China. Whether you're planning a romantic getaway, a family adventure, or a business trip, W Suzhou offers an unparalleled experience, promising comfort, style, and exceptional service. Room rates at W Suzhou start from {price} per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

W Suzhou Location

W Suzhou is strategically situated in the heart of Suzhou, a city renowned for its classical gardens and ancient canals. Located at {localAddressString}, the hotel is approximately 5 kilometers from the city center, offering a convenient base for exploring the region's treasures. Its proximity to major transportation hubs, including the nearest major highway and key transit stations, ensures seamless travel for all our guests. The atmosphere surrounding W Suzhou is one of sophisticated urban living, yet it remains remarkably close to the serene beauty of Suzhou's iconic landmarks and vibrant cultural districts.

W Suzhou Facilities & Services

Facilities for guests at W Suzhou are designed to cater to every need, ensuring a comfortable and memorable stay.
  • Indulge in a refreshing dip at our state-of-the-art swimming pool, open daily from 6:00 AM to 10:00 PM.
  • Rejuvenate your senses at our luxurious spa and wellness center, offering a range of treatments from 10:00 AM to 9:00 PM (additional fees apply).
  • Keep the little ones entertained at our dedicated kids' club, available from 9:00 AM to 6:00 PM.
  • Stay connected with complimentary high-speed Wi-Fi throughout the hotel.
  • Maintain your fitness routine at our fully-equipped fitness center, accessible 24/7.
  • Enjoy the convenience of complimentary shuttle service to nearby shopping centers and key attractions.
  • Secure your vehicle with our ample free parking space, available for all guests.

W Suzhou Room Types

Explore the diverse room types of W Suzhou, each meticulously designed to offer a sanctuary of comfort and style. We offer a variety of accommodations, including the elegant Deluxe Room, the spacious Suite, and the Family Room, ensuring there's a perfect fit for every traveler. Guests can choose from stunning City Views or serene Garden Views. All rooms are designated as non-smoking to ensure a fresh and pleasant environment. Many of our rooms feature a luxurious bathtub, perfect for unwinding after a day of exploration. For guests traveling with their beloved pets, we offer pet-friendly rooms with specific conditions and an additional cleaning fee of PHP 1,500.

W Suzhou Dining & Restaurants

Embark on a culinary journey at W Suzhou's exceptional dining venues. Our signature restaurant, "The Spice Route," offers an exquisite fusion of international and local flavors, with an estimated price per person of PHP 2,500, operating from 12:00 PM to 10:00 PM. For a more casual experience, "The Garden Cafe" provides a delightful selection of pastries and light meals, open from 7:00 AM to 7:00 PM, with prices starting at PHP 800 per person. In the evening, unwind at our chic rooftop bar, "Skyline Lounge," offering breathtaking city views and expertly crafted cocktails, with drinks starting from PHP 500, open from 5:00 PM to 1:00 AM.

W Suzhou Nearby Attractions and Activities

Immerse yourself in the rich culture and beauty of Suzhou with these nearby attractions:
  • The Humble Administrator's Garden: A UNESCO World Heritage site, renowned for its classical Chinese garden design.
  • Tiger Hill: A historical landmark offering panoramic views and ancient pagodas.
  • Pingjiang Road: A charming ancient street lined with traditional shops, teahouses, and canals.
  • Suzhou Museum: Showcasing a vast collection of ancient Chinese art and artifacts.
  • Jinji Lake: A modern urban lake offering recreational activities and stunning skyline views.
If you are looking for other activities around W Suzhou, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to W Suzhou from the Airport

Navigating your journey to W Suzhou is made easy with various transportation options. The airport transfer service of W Suzhou ensures a smooth arrival. To get to W Suzhou from the airport, you can opt for:
  • Hotel Private Airport Transfer:

    For ultimate convenience and comfort, pre-book our exclusive airport transfer service. Prices start from PHP 3,000.
  • Metered Taxis:

    Available at the airport's designated taxi stands, offering a direct route to the hotel. Estimated fare is PHP 1,200 - PHP 1,800, depending on traffic.
  • Ride-hailing Services:

    Easily book a ride through popular ride-hailing apps for a convenient and often cost-effective option. Estimated fare is PHP 1,000 - PHP 1,500.
  • Airport Premium Buses:

    Several airport bus routes connect to the city center, from where you can take a short taxi or ride-hailing service to the hotel. Bus fare is approximately PHP 200.
For seamless travel arrangements, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at W Suzhou

Choosing W Suzhou means opting for an unforgettable experience filled with luxury, convenience, and authentic local charm.
  • Prime Location:

    Situated in the vibrant heart of Suzhou, offering easy access to attractions and amenities.
  • Exceptional Facilities:

    From a stunning pool and rejuvenating spa to a well-equipped fitness center, we cater to all your needs.
  • Diverse Dining Options:

    Savor exquisite flavors at our on-site restaurants and bars.
  • Luxurious Accommodations:

    Experience comfort and style in our elegantly appointed rooms and suites.
  • Impeccable Service:

    Our dedicated staff is committed to making your stay extraordinary.
Discover the best Room availability at W Suzhou and make your Booking W Suzhou today through Traveloka. Book budget hotels in Jiangsu and Easily book domestic and international flights at low prices with Traveloka for a complete travel solution.

All facilities in W Suzhou

Bar, Cafe and Lounge W Suzhou
Bar, Cafe and Lounge
Swimming Pool W Suzhou
Swimming Pool
Entertainment Facility W Suzhou
Entertainment Facility
Fitness Center W Suzhou
Fitness Center
Functional Hall W Suzhou
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Indoor pool
  • Garden
  • Fitness center
  • Shops
  • Health club
  • Spa
  • Steam room

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Parking
  • Smoke-free area

Accessibilty

  • Braille or raised signage
  • Accessible parking
  • Accessible path of travel

Food and Drinks

  • Vegetarian meal
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Terrace

Business Facilities

  • Conference center
  • Conference rooms

Transportation

  • Garage

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in W Suzhou

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 12:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 12:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at W Suzhou
379
Number of floors in W Suzhou
38
Another facilities in W Suzhou
Laundry service, Multilingual staff, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in W Suzhou

What are available facilities at W Suzhou?
There are top facilites at W Suzhou such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at W Suzhou?
The standard check-in time at W Suzhou is starting from 15:00 - 12:00 while the latest check-out time is at Before 12:00
Does W Suzhou provide breakfast?
Yes, W Suzhou provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of W Suzhou?
W Suzhou is a 5.0-star hotel.
How many floors does W Suzhou have?
W Suzhou has 38 floors.
See All

More Reviews from Other Guests in W Suzhou

9.2
Exceptional
From 112 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews W Suzhou

Number of reviews per page
20
40
Top reviews
Sophia
icon-Business
Business
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

It was so nice and service was amazing. Only complaint was that the room lighting was very dim. Hard to get good lighting in front of the mirrors and sometimes hard to see when I needed to do work
Pansy
8.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Conveyance of the location
Tao
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Excellent
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

It was Amazing. Excellent service, friendly staffs. I am highly recommend for this W Hotel in Suzhou.
Ran
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

Nice hotel. Unique designed lobby and lounge. Spacious rooms. The staff require a bit more training on check in and out,
Mark
icon-Business
Business
6.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

Person who checked us in was a disaster while I tried to check myself in as well as two other colleagues. The other two parties ended up in the wrong rooms and had to change. I had explained this to him clearly but he was going way too fast and not listening. Further, no cream in the container in the bathroom (a pain to call for more). Also, I expected more from the breakfast buffet in terms of fresh pastries. I had a day old croissant, which I did not expect from the W brand. I also felt the staff was not that attentive in this restaurant. The staff at the Chinese food restaurant on an upper floor the night before had been great.
Read More
Bernie
10.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

An extraordinary stay. Suzhou is amazing and we picked a great place to enjoy it during Dragon Boat holidays. The recently opened dining experience on 37 floor was incredible. View of Suzhou lakes amazing as was the food and cocktails. So fresh and yummy. Staff service so good at all times. Perfection. Loved it.
Dashan
icon-Business
Business
8.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

Unbeatable location right next to the Oriental Gate and connected, walkable access to shopping malls and the lakeside. Hotel lobby is grand and fun. Staffs are helpful, friendly, and caring. Rooms are definitely hi-tech and hip - the giant moon-shaped accent light sets the tone. Scene-setting lights and full automated toilet. Bathtub is huge and bath salt is provided. Great vibe for a night out! However not so much if you had to work - the desk area wasn't well lit, and the chair was definitely not comfortable for work. This might be a me problem tho - not a hotel for work anyways! Also worth highlighting that each room comes with a proper HEPA air purifier, great for those who are COVID-concerned. Unfortunately the room for my first night stay had some plumbing issues (smelled bad), and some lighting/frosted glass didn't work properly. The staff were extremely caring and moved me to a different room for the rest of the stay. Really appreciated their help.
Read More
Chloe
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 272 week(s) ago

Hotels.com verified review

Feels like family when arriving here. The service is fantastic, location is perfect, views are to die for and the breakfast and brunch are delicious!
Janet
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 280 week(s) ago

Hotels.com verified review

Love my stay. It was perfect. Super comfortable and clean.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 291 week(s) ago

Expedia Group verified review

In room coffee (French press) is a mess and below expectations for such upscale hotel room
Andy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 308 week(s) ago

Hotels.com verified review

Very good location and very nice service
sabrina
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 339 week(s) ago

Hotels.com verified review

As usual very good
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 340 week(s) ago

Expedia Group verified review

The interior design was amazing especially the bathroom, really relaxing bathtub with music ... the bed was great too. I don’t have anything which I dislike... and Overall was satisfied with everything.. The location was great too which connects to a Suzhou Centre n have metro n lost of restaurants.
NEBruno
icon-Business
Business
10.0
/10
Reviewed 341 week(s) ago

Expedia Group verified review

Exceptionally clean, modern, great amenities. The staff was very friendly and always eager to help.
Kin Wah Thomas
icon-Business
Business
6.0
/10
Reviewed 356 week(s) ago

Hotels.com verified review

I was offering free breakfast during check-in on 29 Aug 2019. I went to take breakfast on 31 Aug (Sat) in TORO LOCO. However the waitress couldn't find my record of having free breakfast, so I tell her to check my free offering from your computer system. Ridiculously that she keeps on asking me the name of the check in-receptionist :( ? what? The waitress name is called Eva in TORO LOCO! Poor training, stupid response to customer!
Read More
Joe
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 356 week(s) ago

Expedia Group verified review

Hotel is great. Management is very good. Service still needs to be improved.
M.M
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 372 week(s) ago

Expedia Group verified review

It was disappointing that the power supply of the hair dryer was broken.
P
10.0
/10
Reviewed 399 week(s) ago

Expedia Group verified review

We were very lucky and got upgraded to a very nice suite. Only wish the windows were clean on the outside so I can take better photos of the sunrise and the lake.
sandy
10.0
/10
Reviewed 405 week(s) ago

Expedia Group verified review

Very comfortable, automatic toilet with heated seat. Good bar and restaurants
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 W Suzhou

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 112 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews W Suzhou

Number of reviews per page
20
40
Top reviews
Sophia
icon-Business
Business
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

It was so nice and service was amazing. Only complaint was that the room lighting was very dim. Hard to get good lighting in front of the mirrors and sometimes hard to see when I needed to do work
Pansy
8.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Conveyance of the location
Tao
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Excellent
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

It was Amazing. Excellent service, friendly staffs. I am highly recommend for this W Hotel in Suzhou.
Ran
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

Nice hotel. Unique designed lobby and lounge. Spacious rooms. The staff require a bit more training on check in and out,
Mark
icon-Business
Business
6.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

Person who checked us in was a disaster while I tried to check myself in as well as two other colleagues. The other two parties ended up in the wrong rooms and had to change. I had explained this to him clearly but he was going way too fast and not listening. Further, no cream in the container in the bathroom (a pain to call for more). Also, I expected more from the breakfast buffet in terms of fresh pastries. I had a day old croissant, which I did not expect from the W brand. I also felt the staff was not that attentive in this restaurant. The staff at the Chinese food restaurant on an upper floor the night before had been great.
Read More
Bernie
10.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

An extraordinary stay. Suzhou is amazing and we picked a great place to enjoy it during Dragon Boat holidays. The recently opened dining experience on 37 floor was incredible. View of Suzhou lakes amazing as was the food and cocktails. So fresh and yummy. Staff service so good at all times. Perfection. Loved it.
Dashan
icon-Business
Business
8.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

Unbeatable location right next to the Oriental Gate and connected, walkable access to shopping malls and the lakeside. Hotel lobby is grand and fun. Staffs are helpful, friendly, and caring. Rooms are definitely hi-tech and hip - the giant moon-shaped accent light sets the tone. Scene-setting lights and full automated toilet. Bathtub is huge and bath salt is provided. Great vibe for a night out! However not so much if you had to work - the desk area wasn't well lit, and the chair was definitely not comfortable for work. This might be a me problem tho - not a hotel for work anyways! Also worth highlighting that each room comes with a proper HEPA air purifier, great for those who are COVID-concerned. Unfortunately the room for my first night stay had some plumbing issues (smelled bad), and some lighting/frosted glass didn't work properly. The staff were extremely caring and moved me to a different room for the rest of the stay. Really appreciated their help.
Read More
Chloe
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 272 week(s) ago

Hotels.com verified review

Feels like family when arriving here. The service is fantastic, location is perfect, views are to die for and the breakfast and brunch are delicious!
Janet
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 280 week(s) ago

Hotels.com verified review

Love my stay. It was perfect. Super comfortable and clean.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 291 week(s) ago

Expedia Group verified review

In room coffee (French press) is a mess and below expectations for such upscale hotel room
Andy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 308 week(s) ago

Hotels.com verified review

Very good location and very nice service
sabrina
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 339 week(s) ago

Hotels.com verified review

As usual very good
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 340 week(s) ago

Expedia Group verified review

The interior design was amazing especially the bathroom, really relaxing bathtub with music ... the bed was great too. I don’t have anything which I dislike... and Overall was satisfied with everything.. The location was great too which connects to a Suzhou Centre n have metro n lost of restaurants.
NEBruno
icon-Business
Business
10.0
/10
Reviewed 341 week(s) ago

Expedia Group verified review

Exceptionally clean, modern, great amenities. The staff was very friendly and always eager to help.
Kin Wah Thomas
icon-Business
Business
6.0
/10
Reviewed 356 week(s) ago

Hotels.com verified review

I was offering free breakfast during check-in on 29 Aug 2019. I went to take breakfast on 31 Aug (Sat) in TORO LOCO. However the waitress couldn't find my record of having free breakfast, so I tell her to check my free offering from your computer system. Ridiculously that she keeps on asking me the name of the check in-receptionist :( ? what? The waitress name is called Eva in TORO LOCO! Poor training, stupid response to customer!
Read More
Joe
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 356 week(s) ago

Expedia Group verified review

Hotel is great. Management is very good. Service still needs to be improved.
M.M
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 372 week(s) ago

Expedia Group verified review

It was disappointing that the power supply of the hair dryer was broken.
P
10.0
/10
Reviewed 399 week(s) ago

Expedia Group verified review

We were very lucky and got upgraded to a very nice suite. Only wish the windows were clean on the outside so I can take better photos of the sunrise and the lake.
sandy
10.0
/10
Reviewed 405 week(s) ago

Expedia Group verified review

Very comfortable, automatic toilet with heated seat. Good bar and restaurants
Number of reviews per page
20
40