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Fenix Hotel
Hotels
8.2
/10
Very Good
147 reviews
What Guests Say About Their Stay
Alex
10.0
/ 10
I stayed at the Fenix hotel with my family. We have a great experience, the attention of the staff was excellent, the hotel was clean as well as our rooms. The breakfast was varied and the staff was attentive to stocking the food during it. Although the area is high traffic, the rooms we were assigned allowed us to rest without interruptions. I'll be back in the future!
Sandra
10.0
/ 10
Nice hotel close to historic center of Quito, close to the bus station and restaurants.
Comfortable and nice place
Verified traveler
10.0
/ 10
This was a quality hotel with a great and helpful staff. The room was clean and comfortable. They had coffee, tea, and water available at most times. The breakfast was very good. If you're sensitive to noise, you may want to request a room away from the street. I would definitely stay here again.
In the Area
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Queseras del Medio E11-205, Frente al Hospital Militar, Quito, Pichincha, Ecuador, 170150
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Fenix Hotel
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What's around Fenix Hotel
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Queseras del Medio E11-205, Frente al Hospital Militar, Quito, Pichincha, Ecuador, 170150
Discover More About Fenix Hotel
Location
Fenix Hotel is a hotel in a good neighborhood, which is located at Quito.
About Fenix Hotel
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Fenix Hotel exclusively for you.
With all facilities offered, Fenix Hotel is the right place to stay.
All facilities in Fenix Hotel
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee shop
- Coffee/tea in lobby
- Elevator
Business Facilities
- Meeting facilities
- Conference room
- Business center
- Conference center
- Conference rooms
General
- Banquet
- Reception hall
- Parking
Sports and Recreations
- Game room
- Fitness center
- Billiard
Food and Drinks
- Bar
- Breakfast
Transportation
- Area shuttle with surcharge
- Valet parking
Things to Do
- Romantic proposal packages
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Fenix Hotel
Important Note
- Fee for full breakfast: approximately USD 10.27 for adults and USD 10.27 for children
- Airport shuttle fee: USD 67.20 per vehicle (roundtrip)
- Pet deposit: USD 0 per day
- Pet fee: USD 17.25 per pet, per day
- Service animals are exempt from fees
- Rollaway bed fee: USD 20.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Fenix Hotel | 50 |
Number of floors in Fenix Hotel | 7 |
Another facilities in Fenix Hotel | Laundry service, Newspaper in lobby, Tours, Wedding service, Luggage storage |
Frequently asked questions about Fenix Hotel
What are available facilities at Fenix Hotel?
There are top facilites at Fenix Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Fenix Hotel?
The standard check-in time at Fenix Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Fenix Hotel provide breakfast?
Yes, Fenix Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Fenix Hotel
Other sources (147)
8.2
Very Good
From 147 reviews
Cleanliness
8.8
Room Comfort
8.2
Location
7.6
Service and Facilites
8.8
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Traveller Reviews Fenix Hotel
Number of reviews per page
20
40
Top reviews
Luisana
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Por medio de la aplicación yo reservé una habitación que tenía una cama queen, sin embargo cuando llegamos nos asignaron una cama de dos plazas que resultó incomoda para nosotros, el personal del hotel me indicó que como había reservado por la aplicación las condiciones cambiaban, pero esto no me parece que sea lo adecuado, porque la aplicación nunca me dio ningún aviso de que las condiciones iban a cambiar. Así que considero que este tipo de situaciones deben ser resueltas con los hoteles y dar una solución a los huespedes.
Read More
Verified traveler
Business
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Excelente
Jose
Leisure with Friends
2.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Food was terrible
Erika
10.0
/10
Reviewed 94 week(s) ago
Hotels.com verified review
Very clean and safe hotel. Staff is very attentive.
Juan
Business and Leisure with Partner
10.0
/10
Reviewed 140 week(s) ago
Expedia Group verified review
The friendly and professional staff
George
Business and Leisure Family
10.0
/10
Reviewed 140 week(s) ago
Expedia Group verified review
Close to everything
Alex
Friends and Family
10.0
/10
Reviewed 146 week(s) ago
Hotels.com verified review
I stayed at the Fenix hotel with my family. We have a great experience, the attention of the staff was excellent, the hotel was clean as well as our rooms. The breakfast was varied and the staff was attentive to stocking the food during it. Although the area is high traffic, the rooms we were assigned allowed us to rest without interruptions. I'll be back in the future!
Read More
Francisco
Leisure with Friends
8.0
/10
Reviewed 165 week(s) ago
Expedia Group verified review
Me gustó mucho la atención del personal. Siempre atentos.
Roberto
10.0
/10
Reviewed 165 week(s) ago
Expedia Group verified review
There are not too many places to get food at walking distance.
Laura
Friends and Family with Partner
6.0
/10
Reviewed 306 week(s) ago
Expedia Group verified review
The hotel itself was nice but our room was old looking and needs an update, especially the bathroom. The water ran extremely hot to extremely cold. We only stayed one night as this was not our only destination.
Verified traveler
Friends and Family
2.0
/10
Reviewed 330 week(s) ago
Expedia Group verified review
My fiancee came to pick me up at the hotel came to my room to wait for me to finish getting ready .and i was charge for an additional person in the room ,their explanation was that if she waited in the toom more than an hour even if she did not stay, i had to pay for her .when i first checked in i mentioned that my fiancee would be picking me up and they daid as long as she doesn't stay no problem. At check out they changed me for her.also metion we would have to sit in the lobby only for an hour .like in prison .no vents in rooms ,noise comes into rooms at all hours ,i was lucky if i got 3 hours sleep every night .also black mold in bathroom.
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Jeffrey
8.0
/10
Reviewed 364 week(s) ago
Expedia Group verified review
Very nice inside.
Recently remodled and updated.
Will be staying there again in the future.
Sandra
10.0
/10
Reviewed 367 week(s) ago
Expedia Group verified review
Nice hotel close to historic center of Quito, close to the bus station and restaurants.
Comfortable and nice place
Verified traveler
10.0
/10
Reviewed 381 week(s) ago
Expedia Group verified review
This was a quality hotel with a great and helpful staff. The room was clean and comfortable. They had coffee, tea, and water available at most times. The breakfast was very good. If you're sensitive to noise, you may want to request a room away from the street. I would definitely stay here again.
Paz
8.0
/10
Reviewed 408 week(s) ago
Expedia Group verified review
My stay was satisfiying, room clean n staff was nice n welcoming
Didimo
8.0
/10
Reviewed 418 week(s) ago
Hotels.com verified review
Everything was excellent only with the check out they can't found my payment they going to charge me double because they told that my reservation was made for expedia
Good value
6.0
/10
Reviewed 489 week(s) ago
Expedia Group verified review
Ok hotel for what it is with friendly staff , big and clean rooms.
Manny
8.0
/10
Reviewed 492 week(s) ago
Hotels.com verified review
The service is phenomenal!!!!! With that said, there is ZERO air conditioning available. The staff though brought me a huge fan immediately which was great. I got a bit of altitude sickness and they immediately brought me complimentary cocoa tea. The location is a short cab ride away from the Foch sector which is great for nightlife. A lot of bars and clubs to choose from. The area the hotel is in gets shady at night so I'd suggest cabbing it wherever you go.
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Chandramouli
8.0
/10
Reviewed 498 week(s) ago
Hotels.com verified review
For a hotel rated as 4 star it does not have aircondition. The restaurant does not have vegetarian options also.
Julian
8.0
/10
Reviewed 500 week(s) ago
Expedia Group verified review
I chose this hotel because the 5 stars hotel were all booked because of a soccer game in Quito. They have a new tower with nice rooms. Would go again with no hesitation
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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