Steigenberger Alcazar

Hotels
9.2
/10
Exceptional
153 reviews

What Guests Say About Their Stay

Natasha

10.0
/ 10
Rooms and hotel were spotless. The gardens were exceptional. Loved everything - best food was at Amourie the Lebanese restaurant, for us. Hated the surrounding area outside the hotel - grubby, seedy and felt cheap. Golf buggy rides around the hotel and up the pier were such fun. Ride up the pier to go to the free snorkelling ng was fun too.

Namira

10.0
/ 10
Upon arrival the hotel lobby is beautiful. We were greeted with fresh drinks and warm hospitality. Rooms are spacious and well kept, bear in mind there are no lifts. However, they have buggy’s to take you around which was the best thing ever! We had a lovely pool view. Food - there are 5 a la carte restaurants and depending on your stay you could try up to 3-5. We tried amoura (Lebanese) our favourite, limoni (Italian) also amazing and sinfiran. You also have the option of the main buffet, pool side restaurants and beach restaurant. There’s plenty of options and tasted all delicious. There are 3 main pools which includes 1 adults only, They are heated which was great. Staff were very lovely, in the buffet area they were always helpful and welcoming. Also, everywhere around the resort they are available and always ready to make your day better.

Gregory

10.0
/ 10
Honestly if not the best hotel I stayed in!! The staffs are amazing and the food wow just wow! Stayed for 4 nights so had access to 3 A La Carte restaurants and when I tell you they were amazing. HAMA was our favourite. They are spot on with customer service and the views from our balcony honestly 5* luxury
In the Area
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Nabq Bay, Sharm el-Sheikh, Janub Sina', Egypt

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Steigenberger Alcazar is a hotel is located at Sharm el-Sheikh. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Steigenberger Alcazar

Nabq Bay, Sharm el-Sheikh, Janub Sina', Egypt
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Discover More About Steigenberger Alcazar

Discover the Luxury of Steigenberger Alcazar in Janub Sina'

Welcome to Steigenberger Alcazar, a premier destination offering an unforgettable experience in the heart of Janub Sina', Egypt. Whether you're planning a romantic getaway, a family holiday, or a business trip, Steigenberger Alcazar promises exceptional service, stunning surroundings, and a truly relaxing atmosphere. Room rates at Steigenberger Alcazar start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Steigenberger Alcazar Location

Nestled in the vibrant Nabq Bay area of Sharm El Sheikh, Steigenberger Alcazar enjoys a prime location that perfectly blends serene relaxation with easy access to the region's most captivating attractions. Situated at Nabq Bay, Sharm el-Sheikh, Janub Sina', Egypt, the resort is approximately a 20-minute drive from Sharm El Sheikh International Airport, making your arrival and departure seamless. The atmosphere here is one of tranquil luxury, with the gentle sounds of the Red Sea providing a constant, soothing backdrop. Imagine waking up to breathtaking sea views and spending your days exploring the vibrant coral reefs or simply unwinding by the pool. This location offers the perfect escape, reminiscent of the relaxed coastal vibes found in areas like the Gold Coast in Queensland, where beautiful beaches meet a laid-back lifestyle.

Steigenberger Alcazar Facilities & Services

Facilities for guests at Steigenberger Alcazar are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • Multiple swimming pools, including dedicated areas for adults and children, open daily from 8:00 AM to 6:00 PM.
  • A fully equipped fitness centre, available 24/7, offering state-of-the-art equipment for your workout.
  • A luxurious day spa offering a range of treatments and massages, open from 10:00 AM to 8:00 PM, with treatments starting from AUD $80.
  • A dedicated kids' club providing supervised activities and entertainment for younger guests, operating from 9:00 AM to 5:00 PM.
  • Complimentary Wi-Fi throughout the resort, keeping you connected during your stay.
  • On-site parking is available for guests, with secure parking options.

Steigenberger Alcazar Room Types

A diverse range of room types at Steigenberger Alcazar ensures that every guest finds their perfect sanctuary.
  • Deluxe Rooms:

    Offering spacious comfort with either garden or sea views. These rooms are strictly non-smoking and feature a private balcony or terrace. Some Deluxe Rooms are equipped with a bathtub.
  • Suites:

    For those seeking extra space and luxury, our suites provide separate living areas and enhanced amenities, often with stunning sea vistas. All suites are non-smoking and include a bathtub.
  • Family Rooms:

    Designed with families in mind, these rooms offer ample space and comfortable sleeping arrangements, ensuring everyone has a relaxing stay. Family Rooms are non-smoking and may include a bathtub.
Please note that all rooms at Steigenberger Alcazar are strictly non-smoking, in line with Australian hotel standards. There are no specific pet-friendly rooms available.

Steigenberger Alcazar Dining & Restaurants

Indulge your palate with the exquisite culinary offerings at Steigenberger Alcazar, where a variety of dining experiences await.
  • Al Fresco Restaurant:

    Enjoy a delightful breakfast buffet featuring a wide array of international and local dishes. Operating hours: 7:00 AM - 10:30 AM. Estimated price per person for breakfast: AUD $25.
  • La Cucina:

    Savour authentic Italian cuisine in a charming setting. Open for dinner from 6:30 PM to 10:30 PM. Estimated price per person for dinner: AUD $50.
  • The Oasis Bar:

    Relax with a refreshing cocktail or a light snack by the pool. Open daily from 10:00 AM to 7:00 PM.

Steigenberger Alcazar Nearby Attractions and Activities

Sharm El Sheikh, and the area surrounding Steigenberger Alcazar, is brimming with incredible sights and activities.
  • Ras Muhammad National Park:

    A world-renowned diving and snorkelling destination, offering unparalleled underwater beauty.
  • Naama Bay:

    The vibrant heart of Sharm El Sheikh, known for its bustling promenade, shops, restaurants, and nightlife.
  • Old Market (Sharm El Maya):

    Experience local culture and shop for souvenirs, spices, and traditional crafts.
  • Tiran Island:

    Famous for its exceptional diving sites and stunning marine life.
  • Sinai Mountains:

    Explore the majestic desert landscapes with guided tours, including opportunities for hiking and Bedouin experiences.
If you are looking for other activities around Steigenberger Alcazar, check out the best deals on Traveloka: Recommended activities in Janub Sina'!

How to Get to Steigenberger Alcazar from the Airport

Getting to Steigenberger Alcazar from Sharm El Sheikh International Airport is straightforward, with several convenient options available. The airport transfer service of Steigenberger Alcazar ensures a smooth transition to your accommodation.
  • Airport Taxi:

    Metered taxis are readily available outside the airport terminal. The journey to Steigenberger Alcazar typically takes around 20 minutes and costs approximately AUD $20-$30.
  • Ride-hailing Service:

    You can book a ride-hailing service through your preferred app for a convenient and often cost-effective transfer. Prices can vary but are generally comparable to taxis.
  • Hotel Private Transfer:

    For ultimate convenience and comfort, you can pre-book a private airport transfer directly through Steigenberger Alcazar. This service offers a seamless experience, with a driver meeting you at arrivals. Contact the hotel for pricing and booking details. This is similar to the premium airport transfer services offered in major Australian cities.
Understanding how to get to Steigenberger Alcazar is key to a stress-free start to your holiday.

Summary of Why You Should Choose to Stay at Steigenberger Alcazar

Steigenberger Alcazar stands out as an exceptional choice for your next holiday in Janub Sina', offering a perfect blend of luxury, comfort, and convenience.
  • Prime Location:

    Situated in the desirable Nabq Bay, offering beautiful sea views and easy access to attractions.
  • Luxurious Amenities:

    From multiple swimming pools and a fitness centre to a rejuvenating day spa, every facility is designed for your enjoyment.
  • Exceptional Dining:

    A variety of on-site restaurants and bars cater to diverse culinary preferences.
  • Comfortable Accommodation:

    A range of well-appointed rooms and suites ensure a restful stay.
  • Outstanding Service:

    The hallmark of Steigenberger hospitality ensures a warm and memorable experience.
Discover the best Room availability at Steigenberger Alcazar and start Planning your dream vacation. For seamless Booking Steigenberger Alcazar, visit Traveloka today. Book budget hotels in Janub Sina' and Easily book domestic and international flights at low prices to complement your stay.

All facilities in Steigenberger Alcazar

Bar, Cafe and Lounge Steigenberger Alcazar
Bar, Cafe and Lounge
Swimming Pool Steigenberger Alcazar
Swimming Pool
Entertainment Facility Steigenberger Alcazar
Entertainment Facility
Fitness Center Steigenberger Alcazar
Fitness Center
Functional Hall Steigenberger Alcazar
Functional Hall

Things to Do

  • Shops
  • Outdoor pool
  • Turkish bath
  • Beach umbrella
  • Spa
  • Beach towel
  • Library
  • Sauna
  • Steam room
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Poolside bar
  • Buffet breakfast
  • Breakfast
  • Snack bar

Nearby Facilities

  • Gift shop
  • Grocery
  • Hair salon
  • ATM/Banking

Sports and Recreations

  • Beach volleyball
  • Diving
  • Game room
  • Tennis court

Transportation

  • Limited parking
  • Limo or town car service
  • Shopping center shuttle

General

  • Smoking area
  • Banquet
  • Parking

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Disabled access friendly

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Business Facilities

  • Conference center

Accommodation Policy & General Information in Steigenberger Alcazar

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Cashless transactions are available, Contactless check-in is available, Essential workers only - NO, No elevators

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Steigenberger Alcazar
584
Number of floors in Steigenberger Alcazar
2
Another facilities in Steigenberger Alcazar
Shops, Outdoor pool, Turkish bath, Beach umbrella, Spa

Frequently asked questions about Steigenberger Alcazar

What are available facilities at Steigenberger Alcazar?
There are top facilites at Steigenberger Alcazar such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Steigenberger Alcazar?
The standard check-in time at Steigenberger Alcazar is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Steigenberger Alcazar provide breakfast?
Yes, Steigenberger Alcazar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Steigenberger Alcazar?
Steigenberger Alcazar has a 5.0-star rating.
How many floors does Steigenberger Alcazar have?
Steigenberger Alcazar has 2.
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Steigenberger Alcazar reviews and ratings

9.2
Exceptional
From 153 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Steigenberger Alcazar

Number of reviews per page
20
40
Top reviews
Omobolaji
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was great
Natasha
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Rooms and hotel were spotless. The gardens were exceptional. Loved everything - best food was at Amourie the Lebanese restaurant, for us. Hated the surrounding area outside the hotel - grubby, seedy and felt cheap. Golf buggy rides around the hotel and up the pier were such fun. Ride up the pier to go to the free snorkelling ng was fun too.
Read More
Ifticar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent service, very attentive staff . Great Hotel amenities
Ali
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything was spot on!
Namira
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Upon arrival the hotel lobby is beautiful. We were greeted with fresh drinks and warm hospitality. Rooms are spacious and well kept, bear in mind there are no lifts. However, they have buggy’s to take you around which was the best thing ever! We had a lovely pool view. Food - there are 5 a la carte restaurants and depending on your stay you could try up to 3-5. We tried amoura (Lebanese) our favourite, limoni (Italian) also amazing and sinfiran. You also have the option of the main buffet, pool side restaurants and beach restaurant. There’s plenty of options and tasted all delicious. There are 3 main pools which includes 1 adults only, They are heated which was great. Staff were very lovely, in the buffet area they were always helpful and welcoming. Also, everywhere around the resort they are available and always ready to make your day better.
Read More
Gregory
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Honestly if not the best hotel I stayed in!! The staffs are amazing and the food wow just wow! Stayed for 4 nights so had access to 3 A La Carte restaurants and when I tell you they were amazing. HAMA was our favourite. They are spot on with customer service and the views from our balcony honestly 5* luxury
Wael
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

We had an issue with the Air condition when we checked in but that was sorted out . Staff were amazing
Inez
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Large room, which was cleaned every day by Isaam. Highly attentive to details and went above and beyond. Beautiful pools and large beach.
gemma
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

We had the most amazing stay here. Every restauran5
Richard
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Overall the stay was very nice, until we checked out and got a surprise €70 bill for mini bar usage. Apparently soft drinks ARE NOT free as we were told on arrival. When they say soft drink that ONLY applies to Coke and Fanta. Any other non alcoholic drink is apparently not considered a ‘soft drink’. This put a dampener on an otherwise nice week, and the reception staff argued black is white than their interpretation of soft drinks is only coke and Fanta, and offered no concession as a gesture of good will (we had nothing that wasn’t included in the all inclusive package at any bar in the resort). Otherwise the resort was very good, all bar the reception staff were very attentive and friendly, but this was sadly let down on checkout when service was a extremely poor!! Also be aware that although the site itself is peaceful, the resort next door is not, and they play loud night club type music until 11pm, so bring ear plugs if you want to sleep as it bleeds across to the Steigenburger.
Read More
Hisham
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Clean Pools and rooms .polite helpful staff
Rawan
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Its amazing family trip
Nancy
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Absolutely wonderful service and staff! Catered to every need possible. Clean and luxurious resort overall.
Mustapha
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

all good
Viktor
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

We stayed at Steigenberger Alcazar all-inclusive hotel for 9 nights in early April. The hotel is clean, with spacious rooms and a stunning coral reef just off the pier — a clear highlight of the trip. However, several issues made the experience less enjoyable. There aren’t enough bathrooms across the resort grounds, which was inconvenient. The beach is shallow (1–2 feet) and not swimmable — you can only enter deep water at the end of a long pier. The snorkeling pier only opened around 10 a.m., even though mornings were calm and cooler — a missed opportunity for guests. Pools closed at 5 p.m. daily for chlorine cleaning, which left a strong smell and could have been scheduled later without disrupting guests. Service was minimal. At the buffet, no one checked if we needed drinks or utensils. No waiters by the pool. Towels could only be exchanged through room service, which wasn’t convenient. À la carte restaurant staff didn’t know the menu well — e.g., confusing sake with soy sauce. Descriptions were also off: a “seaweed salad” was mostly carrots, and “salmon on beets” came without beets. The spa felt neglected — low on towels and only one of four steam rooms working. While the reef and natural beauty were amazing, poor service and puzzling management decisions really held this place back. With better hospitality and attention to detail, this resort could be great. For now, I wouldn’t recommend it.
Read More
Matthew
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

The property was beautiful, great facilities but, the food in the buffet was limited and not a lot of it, trying to get a drink was laughable. Whether by the pool or by in the main buffet it was impossible. Some of the staff were rude. To balance out the negatives the main bar service was superb and the food was better in the a la carte restaurants. Reputedly the second best hotel in Sharm. I wouldn’t rush back.
Read More
Gamal
icon-Leisure
Leisure
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Amenities such as gym, spa and main restaurant are far from the room. Got lost trying to get back to the room after dinner: building numbers are not well let and signs are a bit confusing. Had difficulty getting dinner reservation. Spa is by reservation and then it is really very weak: sauna is not hot enough, steam room is hardly steaming and the jaccuzzi is cold and the jets are very weak.
Read More
Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

We really enjoyed our time at the hotel. Great facilities and very helpful staff. Good choice of restaurants - all good, Hama was our favourite. Two downsides for us - Spa was excellent but very expensive - given location of hotel, not feasible to access alternatives. Also at this time of year, it can be windy which makes snorkelling and diving from hotel difficult. Overall - thoroughly recommend.
Read More
Georgina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Perfect for a relaxing beach holiday.
Celine
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Amazing resort.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Steigenberger Alcazar

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 153 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Steigenberger Alcazar

Number of reviews per page
20
40
Top reviews
Omobolaji
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was great
Natasha
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Rooms and hotel were spotless. The gardens were exceptional. Loved everything - best food was at Amourie the Lebanese restaurant, for us. Hated the surrounding area outside the hotel - grubby, seedy and felt cheap. Golf buggy rides around the hotel and up the pier were such fun. Ride up the pier to go to the free snorkelling ng was fun too.
Read More
Ifticar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent service, very attentive staff . Great Hotel amenities
Ali
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything was spot on!
Namira
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Upon arrival the hotel lobby is beautiful. We were greeted with fresh drinks and warm hospitality. Rooms are spacious and well kept, bear in mind there are no lifts. However, they have buggy’s to take you around which was the best thing ever! We had a lovely pool view. Food - there are 5 a la carte restaurants and depending on your stay you could try up to 3-5. We tried amoura (Lebanese) our favourite, limoni (Italian) also amazing and sinfiran. You also have the option of the main buffet, pool side restaurants and beach restaurant. There’s plenty of options and tasted all delicious. There are 3 main pools which includes 1 adults only, They are heated which was great. Staff were very lovely, in the buffet area they were always helpful and welcoming. Also, everywhere around the resort they are available and always ready to make your day better.
Read More
Gregory
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Honestly if not the best hotel I stayed in!! The staffs are amazing and the food wow just wow! Stayed for 4 nights so had access to 3 A La Carte restaurants and when I tell you they were amazing. HAMA was our favourite. They are spot on with customer service and the views from our balcony honestly 5* luxury
Wael
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

We had an issue with the Air condition when we checked in but that was sorted out . Staff were amazing
Inez
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Large room, which was cleaned every day by Isaam. Highly attentive to details and went above and beyond. Beautiful pools and large beach.
gemma
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

We had the most amazing stay here. Every restauran5
Richard
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Overall the stay was very nice, until we checked out and got a surprise €70 bill for mini bar usage. Apparently soft drinks ARE NOT free as we were told on arrival. When they say soft drink that ONLY applies to Coke and Fanta. Any other non alcoholic drink is apparently not considered a ‘soft drink’. This put a dampener on an otherwise nice week, and the reception staff argued black is white than their interpretation of soft drinks is only coke and Fanta, and offered no concession as a gesture of good will (we had nothing that wasn’t included in the all inclusive package at any bar in the resort). Otherwise the resort was very good, all bar the reception staff were very attentive and friendly, but this was sadly let down on checkout when service was a extremely poor!! Also be aware that although the site itself is peaceful, the resort next door is not, and they play loud night club type music until 11pm, so bring ear plugs if you want to sleep as it bleeds across to the Steigenburger.
Read More
Hisham
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Clean Pools and rooms .polite helpful staff
Rawan
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Its amazing family trip
Nancy
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Absolutely wonderful service and staff! Catered to every need possible. Clean and luxurious resort overall.
Mustapha
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

all good
Viktor
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

We stayed at Steigenberger Alcazar all-inclusive hotel for 9 nights in early April. The hotel is clean, with spacious rooms and a stunning coral reef just off the pier — a clear highlight of the trip. However, several issues made the experience less enjoyable. There aren’t enough bathrooms across the resort grounds, which was inconvenient. The beach is shallow (1–2 feet) and not swimmable — you can only enter deep water at the end of a long pier. The snorkeling pier only opened around 10 a.m., even though mornings were calm and cooler — a missed opportunity for guests. Pools closed at 5 p.m. daily for chlorine cleaning, which left a strong smell and could have been scheduled later without disrupting guests. Service was minimal. At the buffet, no one checked if we needed drinks or utensils. No waiters by the pool. Towels could only be exchanged through room service, which wasn’t convenient. À la carte restaurant staff didn’t know the menu well — e.g., confusing sake with soy sauce. Descriptions were also off: a “seaweed salad” was mostly carrots, and “salmon on beets” came without beets. The spa felt neglected — low on towels and only one of four steam rooms working. While the reef and natural beauty were amazing, poor service and puzzling management decisions really held this place back. With better hospitality and attention to detail, this resort could be great. For now, I wouldn’t recommend it.
Read More
Matthew
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

The property was beautiful, great facilities but, the food in the buffet was limited and not a lot of it, trying to get a drink was laughable. Whether by the pool or by in the main buffet it was impossible. Some of the staff were rude. To balance out the negatives the main bar service was superb and the food was better in the a la carte restaurants. Reputedly the second best hotel in Sharm. I wouldn’t rush back.
Read More
Gamal
icon-Leisure
Leisure
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Amenities such as gym, spa and main restaurant are far from the room. Got lost trying to get back to the room after dinner: building numbers are not well let and signs are a bit confusing. Had difficulty getting dinner reservation. Spa is by reservation and then it is really very weak: sauna is not hot enough, steam room is hardly steaming and the jaccuzzi is cold and the jets are very weak.
Read More
Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

We really enjoyed our time at the hotel. Great facilities and very helpful staff. Good choice of restaurants - all good, Hama was our favourite. Two downsides for us - Spa was excellent but very expensive - given location of hotel, not feasible to access alternatives. Also at this time of year, it can be windy which makes snorkelling and diving from hotel difficult. Overall - thoroughly recommend.
Read More
Georgina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Perfect for a relaxing beach holiday.
Celine
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Amazing resort.
Number of reviews per page
20
40