Steigenberger Alcazar

Hotels
9.2
/10
Exceptional
153 reviews

What Guests Say About Their Stay

Natasha

10.0
/ 10
Rooms and hotel were spotless. The gardens were exceptional. Loved everything - best food was at Amourie the Lebanese restaurant, for us. Hated the surrounding area outside the hotel - grubby, seedy and felt cheap. Golf buggy rides around the hotel and up the pier were such fun. Ride up the pier to go to the free snorkelling ng was fun too.

Namira

10.0
/ 10
Upon arrival the hotel lobby is beautiful. We were greeted with fresh drinks and warm hospitality. Rooms are spacious and well kept, bear in mind there are no lifts. However, they have buggy’s to take you around which was the best thing ever! We had a lovely pool view. Food - there are 5 a la carte restaurants and depending on your stay you could try up to 3-5. We tried amoura (Lebanese) our favourite, limoni (Italian) also amazing and sinfiran. You also have the option of the main buffet, pool side restaurants and beach restaurant. There’s plenty of options and tasted all delicious. There are 3 main pools which includes 1 adults only, They are heated which was great. Staff were very lovely, in the buffet area they were always helpful and welcoming. Also, everywhere around the resort they are available and always ready to make your day better.

Gregory

10.0
/ 10
Honestly if not the best hotel I stayed in!! The staffs are amazing and the food wow just wow! Stayed for 4 nights so had access to 3 A La Carte restaurants and when I tell you they were amazing. HAMA was our favourite. They are spot on with customer service and the views from our balcony honestly 5* luxury
In the Area
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Nabq Bay, Sharm el-Sheikh, Janub Sina', Egypt

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Steigenberger Alcazar is a hotel is located at Sharm el-Sheikh. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Steigenberger Alcazar

Nabq Bay, Sharm el-Sheikh, Janub Sina', Egypt
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Discover More About Steigenberger Alcazar

Discover the Luxury of Steigenberger Alcazar in Janub Sina'

Welcome to Steigenberger Alcazar, a premier destination in the heart of Janub Sina', Egypt, offering an unparalleled experience of luxury, comfort, and exceptional service. Whether you're planning a romantic getaway, a family vacation, or a business trip, Steigenberger Alcazar promises to exceed your expectations with its world-class amenities and breathtaking surroundings. This introduction aims to provide you with all the essential information you need to plan your perfect stay at Steigenberger Alcazar, ensuring a memorable and seamless experience from the moment you consider booking.

Steigenberger Alcazar Location

Nestled in the vibrant Nabq Bay area of Sharm El Sheikh, Steigenberger Alcazar enjoys a prime location that perfectly balances tranquility with accessibility. The resort is situated at Nabq Bay, Sharm el-Sheikh, Janub Sina', Egypt, offering guests a serene escape while remaining conveniently close to the region's most captivating attractions. It is approximately a 15-minute drive from Sharm El Sheikh International Airport (SSH), making your arrival and departure remarkably smooth. The atmosphere here is one of refined elegance, with lush gardens and stunning sea views creating a peaceful ambiance ideal for relaxation and rejuvenation. For those seeking to explore, the lively promenade of Nabq Bay, with its array of shops, restaurants, and entertainment, is just a short stroll away.

Steigenberger Alcazar Facilities & Services

Facilities for guests at Steigenberger Alcazar are designed to cater to every need, ensuring a comfortable and enjoyable stay. The resort boasts a comprehensive range of services and amenities, thoughtfully provided for both relaxation and recreation.
  • Multiple swimming pools, including adult-only and family-friendly options, perfect for a refreshing dip under the Egyptian sun.
  • A state-of-the-art fitness center equipped with modern exercise machines for your daily workout.
  • The luxurious Senses Spa and Wellness Center, offering a variety of treatments and massages to revitalize your body and mind. Treatments are available from 10:00 AM to 8:00 PM, with prices starting from PHP 2,500.
  • A dedicated Kids' Club, providing engaging activities and entertainment for younger guests, ensuring they have as much fun as the adults. The club operates daily from 9:00 AM to 5:00 PM.
  • Complimentary Wi-Fi is available throughout the resort, keeping you connected during your stay.
  • On-site shops offering a selection of souvenirs, essentials, and local crafts.
  • 24-hour front desk service to assist with any queries or requests.
  • Free parking is available for guests arriving by car.

Steigenberger Alcazar Room Types

The room types of Steigenberger Alcazar offer a diverse selection to suit every traveler's preference, each designed with comfort and style in mind. Guests can choose from a range of elegantly appointed rooms and suites, many featuring stunning views of the Red Sea or the resort's beautifully landscaped gardens.
  • Deluxe Rooms:

    Available with either a King or twin beds, offering Garden View or Sea View. These rooms are non-smoking and feature a spacious bathroom, some with a bathtub.
  • Superior Rooms:

    Similar to Deluxe Rooms, these offer enhanced amenities and are available with Garden View or Sea View. Non-smoking, with options for a bathtub.
  • Suites:

    For those seeking extra space and luxury, our suites provide separate living areas and premium furnishings. Available with Sea View and include a bathtub.
  • Family Rooms:

    Designed to accommodate families, these rooms offer ample space and comfortable sleeping arrangements. Available with Garden View or Sea View, and may include a bathtub.
Please note that while Steigenberger Alcazar is not typically a pet-friendly hotel, specific arrangements may be considered on a case-by-case basis. For any such requests, please contact the hotel directly in advance. Additional cleaning fees may apply.

Steigenberger Alcazar Dining & Restaurants

Indulge your palate with the exquisite culinary offerings at Steigenberger Alcazar, where a variety of dining venues promise a delightful gastronomic journey. From international buffets to à la carte specialties, every meal is an occasion.
  • Al Fresco Restaurant:

    The main buffet restaurant, offering a wide array of international and local dishes for breakfast, lunch, and dinner. Estimated price per person: PHP 1,200 - PHP 1,800. Operating hours: 7:00 AM - 10:30 AM (Breakfast), 12:30 PM - 3:00 PM (Lunch), 6:30 PM - 10:00 PM (Dinner).
  • La Cucina:

    An Italian specialty restaurant serving authentic pasta, pizza, and other Italian favorites. Estimated price per person: PHP 1,500 - PHP 2,200. Operating hours: 7:00 PM - 11:00 PM (Dinner, reservations recommended).
  • The Oasis Bar:

    A relaxed poolside bar offering refreshing drinks, light snacks, and casual meals throughout the day. Estimated price per person: PHP 500 - PHP 800. Operating hours: 10:00 AM - 6:00 PM.
  • The Sunset Lounge:

    Enjoy expertly crafted cocktails and breathtaking views of the Red Sea at this elegant lounge. Estimated price per person: PHP 600 - PHP 1,000. Operating hours: 5:00 PM - 1:00 AM.

Steigenberger Alcazar Nearby Attractions and Activities

Sharm El Sheikh, and the area surrounding Steigenberger Alcazar, is brimming with attractions and activities that cater to every interest, from adventure seekers to those looking for cultural immersion.
  • Naama Bay:

    The vibrant heart of Sharm El Sheikh, known for its bustling promenade, diverse restaurants, lively nightlife, and numerous shops.
  • Ras Muhammad National Park:

    A world-renowned diving and snorkeling destination, offering spectacular coral reefs and abundant marine life.
  • Old Market (Sharm El Maya):

    Experience the local culture at this traditional market, where you can find spices, souvenirs, and authentic Egyptian crafts.
  • Tiran Island:

    Famous for its exceptional diving and snorkeling sites, offering a chance to explore pristine underwater ecosystems.
  • Sharm El Sheikh Museum:

    Discover the rich history and archaeology of the Sinai Peninsula and ancient Egypt.
If you are looking for other activities around Steigenberger Alcazar, check out the best deals on Traveloka: Recommended activities in Sharm El Sheikh!

How to Get to Steigenberger Alcazar from the Airport

Getting to Steigenberger Alcazar from Sharm El Sheikh International Airport (SSH) is straightforward, with several convenient options available to suit your needs and budget.
  • Hotel Private Airport Transfer:

    The most convenient option is to pre-book the Steigenberger Alcazar airport transfer service. This ensures a seamless and comfortable journey directly to the resort. Prices typically range from PHP 2,000 to PHP 3,500, depending on the vehicle type. You can arrange this service through the hotel directly or via Traveloka's airport transfer services.
  • Taxi:

    Metered taxis are readily available outside the airport terminal. The journey to Steigenberger Alcazar usually takes about 15-20 minutes and costs approximately PHP 800 - PHP 1,200. It is advisable to confirm the fare before starting your journey.
  • Ride-hailing Service:

    While not as prevalent as in some other major cities, ride-hailing services may be available. Fares can vary depending on demand and availability.
For a stress-free arrival, consider booking the Steigenberger Alcazar airport transfer service in advance.

Summary of Why You Should Choose to Stay at Steigenberger Alcazar

Choosing Steigenberger Alcazar for your next vacation in Janub Sina' means opting for an experience defined by luxury, comfort, and exceptional service. The resort offers a perfect blend of relaxation and adventure, with world-class facilities, exquisite dining options, and a prime location that provides easy access to Sharm El Sheikh's most captivating attractions.
  • Unmatched Luxury:

    Experience elegant accommodations and impeccable service that define the Steigenberger brand.
  • Stunning Location:

    Enjoy breathtaking views and a serene atmosphere in the desirable Nabq Bay area.
  • Comprehensive Facilities:

    From multiple pools and a spa to a kids' club and fitness center, every need is catered for.
  • Diverse Dining:

    Savor a variety of culinary delights at the resort's on-site restaurants and bars.
  • Convenient Access:

    Easily explore nearby attractions and enjoy the vibrant local scene.
Discover the best Room availability at Steigenberger Alcazar and start planning your dream holiday. For seamless Booking Steigenberger Alcazar, visit Traveloka today and take advantage of exclusive offers.

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All facilities in Steigenberger Alcazar

Bar, Cafe and Lounge Steigenberger Alcazar
Bar, Cafe and Lounge
Swimming Pool Steigenberger Alcazar
Swimming Pool
Entertainment Facility Steigenberger Alcazar
Entertainment Facility
Fitness Center Steigenberger Alcazar
Fitness Center
Functional Hall Steigenberger Alcazar
Functional Hall

Things to Do

  • Shops
  • Outdoor pool
  • Turkish bath
  • Beach umbrella
  • Spa
  • Beach towel
  • Library
  • Sauna
  • Steam room
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Poolside bar
  • Buffet breakfast
  • Breakfast
  • Snack bar

Nearby Facilities

  • Gift shop
  • Grocery
  • Hair salon
  • ATM/Banking

Sports and Recreations

  • Beach volleyball
  • Diving
  • Game room
  • Tennis court

Transportation

  • Limited parking
  • Limo or town car service
  • Shopping center shuttle

General

  • Smoking area
  • Banquet
  • Parking

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Disabled access friendly

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Business Facilities

  • Conference center

Accommodation Policy & General Information in Steigenberger Alcazar

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Cashless transactions are available, Contactless check-in is available, Essential workers only - NO, No elevators

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Steigenberger Alcazar
584
Number of floors in Steigenberger Alcazar
2
Another facilities in Steigenberger Alcazar
Shops, Outdoor pool, Turkish bath, Beach umbrella, Spa

Frequently asked question in Steigenberger Alcazar

What are available facilities at Steigenberger Alcazar?
There are top facilites at Steigenberger Alcazar such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Steigenberger Alcazar?
The standard check-in time at Steigenberger Alcazar is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Steigenberger Alcazar provide breakfast?
Yes, Steigenberger Alcazar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Steigenberger Alcazar?
Steigenberger Alcazar is a 5.0-star hotel.
How many floors does Steigenberger Alcazar have?
Steigenberger Alcazar has 2 floors.
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More Reviews from Other Guests in Steigenberger Alcazar

9.2
Exceptional
From 153 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Steigenberger Alcazar

Number of reviews per page
20
40
Top reviews
Omobolaji
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was great
Natasha
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Rooms and hotel were spotless. The gardens were exceptional. Loved everything - best food was at Amourie the Lebanese restaurant, for us. Hated the surrounding area outside the hotel - grubby, seedy and felt cheap. Golf buggy rides around the hotel and up the pier were such fun. Ride up the pier to go to the free snorkelling ng was fun too.
Read More
Ifticar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent service, very attentive staff . Great Hotel amenities
Ali
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything was spot on!
Namira
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Upon arrival the hotel lobby is beautiful. We were greeted with fresh drinks and warm hospitality. Rooms are spacious and well kept, bear in mind there are no lifts. However, they have buggy’s to take you around which was the best thing ever! We had a lovely pool view. Food - there are 5 a la carte restaurants and depending on your stay you could try up to 3-5. We tried amoura (Lebanese) our favourite, limoni (Italian) also amazing and sinfiran. You also have the option of the main buffet, pool side restaurants and beach restaurant. There’s plenty of options and tasted all delicious. There are 3 main pools which includes 1 adults only, They are heated which was great. Staff were very lovely, in the buffet area they were always helpful and welcoming. Also, everywhere around the resort they are available and always ready to make your day better.
Read More
Gregory
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Honestly if not the best hotel I stayed in!! The staffs are amazing and the food wow just wow! Stayed for 4 nights so had access to 3 A La Carte restaurants and when I tell you they were amazing. HAMA was our favourite. They are spot on with customer service and the views from our balcony honestly 5* luxury
Wael
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

We had an issue with the Air condition when we checked in but that was sorted out . Staff were amazing
Inez
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Large room, which was cleaned every day by Isaam. Highly attentive to details and went above and beyond. Beautiful pools and large beach.
gemma
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

We had the most amazing stay here. Every restauran5
Richard
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Overall the stay was very nice, until we checked out and got a surprise €70 bill for mini bar usage. Apparently soft drinks ARE NOT free as we were told on arrival. When they say soft drink that ONLY applies to Coke and Fanta. Any other non alcoholic drink is apparently not considered a ‘soft drink’. This put a dampener on an otherwise nice week, and the reception staff argued black is white than their interpretation of soft drinks is only coke and Fanta, and offered no concession as a gesture of good will (we had nothing that wasn’t included in the all inclusive package at any bar in the resort). Otherwise the resort was very good, all bar the reception staff were very attentive and friendly, but this was sadly let down on checkout when service was a extremely poor!! Also be aware that although the site itself is peaceful, the resort next door is not, and they play loud night club type music until 11pm, so bring ear plugs if you want to sleep as it bleeds across to the Steigenburger.
Read More
Hisham
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Clean Pools and rooms .polite helpful staff
Rawan
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Its amazing family trip
Nancy
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Absolutely wonderful service and staff! Catered to every need possible. Clean and luxurious resort overall.
Mustapha
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

all good
Viktor
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

We stayed at Steigenberger Alcazar all-inclusive hotel for 9 nights in early April. The hotel is clean, with spacious rooms and a stunning coral reef just off the pier — a clear highlight of the trip. However, several issues made the experience less enjoyable. There aren’t enough bathrooms across the resort grounds, which was inconvenient. The beach is shallow (1–2 feet) and not swimmable — you can only enter deep water at the end of a long pier. The snorkeling pier only opened around 10 a.m., even though mornings were calm and cooler — a missed opportunity for guests. Pools closed at 5 p.m. daily for chlorine cleaning, which left a strong smell and could have been scheduled later without disrupting guests. Service was minimal. At the buffet, no one checked if we needed drinks or utensils. No waiters by the pool. Towels could only be exchanged through room service, which wasn’t convenient. À la carte restaurant staff didn’t know the menu well — e.g., confusing sake with soy sauce. Descriptions were also off: a “seaweed salad” was mostly carrots, and “salmon on beets” came without beets. The spa felt neglected — low on towels and only one of four steam rooms working. While the reef and natural beauty were amazing, poor service and puzzling management decisions really held this place back. With better hospitality and attention to detail, this resort could be great. For now, I wouldn’t recommend it.
Read More
Matthew
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

The property was beautiful, great facilities but, the food in the buffet was limited and not a lot of it, trying to get a drink was laughable. Whether by the pool or by in the main buffet it was impossible. Some of the staff were rude. To balance out the negatives the main bar service was superb and the food was better in the a la carte restaurants. Reputedly the second best hotel in Sharm. I wouldn’t rush back.
Read More
Gamal
icon-Leisure
Leisure
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Amenities such as gym, spa and main restaurant are far from the room. Got lost trying to get back to the room after dinner: building numbers are not well let and signs are a bit confusing. Had difficulty getting dinner reservation. Spa is by reservation and then it is really very weak: sauna is not hot enough, steam room is hardly steaming and the jaccuzzi is cold and the jets are very weak.
Read More
Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

We really enjoyed our time at the hotel. Great facilities and very helpful staff. Good choice of restaurants - all good, Hama was our favourite. Two downsides for us - Spa was excellent but very expensive - given location of hotel, not feasible to access alternatives. Also at this time of year, it can be windy which makes snorkelling and diving from hotel difficult. Overall - thoroughly recommend.
Read More
Georgina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Perfect for a relaxing beach holiday.
Celine
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Amazing resort.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Steigenberger Alcazar

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 153 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Steigenberger Alcazar

Number of reviews per page
20
40
Top reviews
Omobolaji
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was great
Natasha
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Rooms and hotel were spotless. The gardens were exceptional. Loved everything - best food was at Amourie the Lebanese restaurant, for us. Hated the surrounding area outside the hotel - grubby, seedy and felt cheap. Golf buggy rides around the hotel and up the pier were such fun. Ride up the pier to go to the free snorkelling ng was fun too.
Read More
Ifticar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent service, very attentive staff . Great Hotel amenities
Ali
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything was spot on!
Namira
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Upon arrival the hotel lobby is beautiful. We were greeted with fresh drinks and warm hospitality. Rooms are spacious and well kept, bear in mind there are no lifts. However, they have buggy’s to take you around which was the best thing ever! We had a lovely pool view. Food - there are 5 a la carte restaurants and depending on your stay you could try up to 3-5. We tried amoura (Lebanese) our favourite, limoni (Italian) also amazing and sinfiran. You also have the option of the main buffet, pool side restaurants and beach restaurant. There’s plenty of options and tasted all delicious. There are 3 main pools which includes 1 adults only, They are heated which was great. Staff were very lovely, in the buffet area they were always helpful and welcoming. Also, everywhere around the resort they are available and always ready to make your day better.
Read More
Gregory
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Honestly if not the best hotel I stayed in!! The staffs are amazing and the food wow just wow! Stayed for 4 nights so had access to 3 A La Carte restaurants and when I tell you they were amazing. HAMA was our favourite. They are spot on with customer service and the views from our balcony honestly 5* luxury
Wael
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

We had an issue with the Air condition when we checked in but that was sorted out . Staff were amazing
Inez
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Large room, which was cleaned every day by Isaam. Highly attentive to details and went above and beyond. Beautiful pools and large beach.
gemma
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

We had the most amazing stay here. Every restauran5
Richard
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Overall the stay was very nice, until we checked out and got a surprise €70 bill for mini bar usage. Apparently soft drinks ARE NOT free as we were told on arrival. When they say soft drink that ONLY applies to Coke and Fanta. Any other non alcoholic drink is apparently not considered a ‘soft drink’. This put a dampener on an otherwise nice week, and the reception staff argued black is white than their interpretation of soft drinks is only coke and Fanta, and offered no concession as a gesture of good will (we had nothing that wasn’t included in the all inclusive package at any bar in the resort). Otherwise the resort was very good, all bar the reception staff were very attentive and friendly, but this was sadly let down on checkout when service was a extremely poor!! Also be aware that although the site itself is peaceful, the resort next door is not, and they play loud night club type music until 11pm, so bring ear plugs if you want to sleep as it bleeds across to the Steigenburger.
Read More
Hisham
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Clean Pools and rooms .polite helpful staff
Rawan
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Its amazing family trip
Nancy
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Absolutely wonderful service and staff! Catered to every need possible. Clean and luxurious resort overall.
Mustapha
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

all good
Viktor
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

We stayed at Steigenberger Alcazar all-inclusive hotel for 9 nights in early April. The hotel is clean, with spacious rooms and a stunning coral reef just off the pier — a clear highlight of the trip. However, several issues made the experience less enjoyable. There aren’t enough bathrooms across the resort grounds, which was inconvenient. The beach is shallow (1–2 feet) and not swimmable — you can only enter deep water at the end of a long pier. The snorkeling pier only opened around 10 a.m., even though mornings were calm and cooler — a missed opportunity for guests. Pools closed at 5 p.m. daily for chlorine cleaning, which left a strong smell and could have been scheduled later without disrupting guests. Service was minimal. At the buffet, no one checked if we needed drinks or utensils. No waiters by the pool. Towels could only be exchanged through room service, which wasn’t convenient. À la carte restaurant staff didn’t know the menu well — e.g., confusing sake with soy sauce. Descriptions were also off: a “seaweed salad” was mostly carrots, and “salmon on beets” came without beets. The spa felt neglected — low on towels and only one of four steam rooms working. While the reef and natural beauty were amazing, poor service and puzzling management decisions really held this place back. With better hospitality and attention to detail, this resort could be great. For now, I wouldn’t recommend it.
Read More
Matthew
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

The property was beautiful, great facilities but, the food in the buffet was limited and not a lot of it, trying to get a drink was laughable. Whether by the pool or by in the main buffet it was impossible. Some of the staff were rude. To balance out the negatives the main bar service was superb and the food was better in the a la carte restaurants. Reputedly the second best hotel in Sharm. I wouldn’t rush back.
Read More
Gamal
icon-Leisure
Leisure
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Amenities such as gym, spa and main restaurant are far from the room. Got lost trying to get back to the room after dinner: building numbers are not well let and signs are a bit confusing. Had difficulty getting dinner reservation. Spa is by reservation and then it is really very weak: sauna is not hot enough, steam room is hardly steaming and the jaccuzzi is cold and the jets are very weak.
Read More
Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

We really enjoyed our time at the hotel. Great facilities and very helpful staff. Good choice of restaurants - all good, Hama was our favourite. Two downsides for us - Spa was excellent but very expensive - given location of hotel, not feasible to access alternatives. Also at this time of year, it can be windy which makes snorkelling and diving from hotel difficult. Overall - thoroughly recommend.
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Georgina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Perfect for a relaxing beach holiday.
Celine
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Amazing resort.
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