Steigenberger Alcazar

A Masterclass in Luxury and Hospitality! Our stay at the Steigenberger Alcazar was absolutely flawless. The level of care and attention to detail here is world-class, making it one of the best hotel experiences we have ever had. A huge thank you to the General Manager, Mr. Khaled. His leadership clearly reflects in every corner of the resort. He is a true gentleman who took the time to personally ensure our stay was exceptional. His professional hospitality and the generous spirit he showed our family made us feel truly valued and welcomed. We also want to give a special shout-out to Vita, the Chief of Staff. Vita is the heart of the operation—working tirelessly and going out of the way to ensure every single request was met with a smile. The level of dedication Vita showed is rare, and it really elevated our entire vacation. For families traveling with children: the Kids Club is spectacular! My son had the best time there. The staff made it so engaging and fun that he never wanted to leave, which allowed us to truly relax knowing he was in great hands. The team at Steigenberger Alcazar truly makes "happiness" their priority. We left feeling grateful and refreshed. We will definitely be back!

Rooms and hotel were spotless. The gardens were exceptional. Loved everything - best food was at Amourie the Lebanese restaurant, for us. Hated the surrounding area outside the hotel - grubby, seedy and felt cheap. Golf buggy rides around the hotel and up the pier were such fun. Ride up the pier to go to the free snorkelling ng was fun too.

Der Pool war zunächst zu kalt eingestellt, aber das Personal hat auf Kritik gehört und den Pool Wärme eingestellt. Danach konnte man auch bei 22° darin schwimmen.