Aspen Apartments

Great little apartment with everything that we needed, very convenient to Paddington station and many restaurants.

Service was excellent . Apartment very clean and big nice area very satisfied

Three of us (friends on a girls' trip) stayed here and LOVED it! The hotel is a little tricky to find because the sign isn't very big, but the instructions on the website helped. It's small and so very charming. The flat was squeaky clean, with a roomy shower, comfy beds, and a kitchenette. It was a very short walk from Paddington Station, and close to lots of shops and restaurants. I saw some other reviews complaining about the lack of air conditioning. I can only assume they were from my fellow Americans (we do love our AC), but we were there in July and you just don't need AC in the UK. All the windows could be opened which provides a lovely breeze if you want it, and all the rooms had oscillating fans if you need even more air flow than that. We certainly didn't. It's an older building with lots of charm, which my group loved. All the rooms had crown molding, and the rooms were decorated nicely. And each room had plenty of storage space to unpack and stow the suitcases. I would highly recommend this lovely place to anyone, and I would definitely stay there again. Thanks for a lovely stay!

Surprisingly good accommodation

Perfect for our needs.

Most of things are good and basic apartment. Need to improve quality of Wifi and some kitchen appliance quite old.

The property offered a great location and two bedrooms along with a tv area. We had to prop doors open throughout the apartment and the keys needed to be inserted in a device to trigger the electricity. This made drying clothing a challenge when we were gone. The WiFi was spotty in the building, which made work a bit of a challenge. The kitchen was not as stocked as we needed for our food preparation, but it was easy enough to work around that.

Location was good. Hotel is dated and in need of care and maintenance. Bedroom ceiling was grotty, but room was spacious and bed was comfortable. Kitchen was fine and shower was adequate. Could just do with sprucing up. Reception were very helpful and friendly. I don't think I will be back as it was quite expensive considering the quality of the hotel.

The hotel was not difficult to find. The location is good. The attention from the people in charge is very adequate and friendly. But we found the apartment, in our opinion, could benefit from some improvements such as new beds and mattresses and it is fair to say that the level cleanliness was good

The booking and check-in communication from Aspen was prompt and efficient. I could not find the property at first, as it is set back behind railings and trees, which have to be walked around to a gate on the far side. The map identified the property as the Sussex Fish Bar, which is close by! Reception was efficient and I was shown which keys to use and where my room was located. This was in the basement and contained an enclosed kitchen, shower room and bedroom/lounge with sofa, table and chairs, storage cupboard, but no wardrobe. Tea bags, coffee, sugar and milk was provided in the kitchen, along with cooking utensils. The only blemish for me was that I could not activate the automatic soap dispenser in the shower, so I recommend that guests have their own toiletries to hand. I reported this on departure to the friendly receptionist. The property is a short walk from Paddington Station and is close to Hyde Park and Bayswater Road. After departure, I discovered that I had left my phone charger in the room. I emailed the property to inform them and received a prompt reply to say that it had been found and would be available for me to collect at my convenience.

I’d usually have said reasonably priced Spartan accomadations in a super convenient location IF NOT FOR SEVERAL MAJOR DEFICIENCIES. Suite is not at all as pictured. There is no place to sit or eat except for the bed. No TV was fine for us, but be aware. The first night the kitchenette flooded. The next day the staff left our window directly to the street open and anyone could have come in and taken our belongings. The third day I requested that the empty shampoo container in the shower be refilled at 8 AM and even wrote a postit on the dispenser. When we returned at 9 PM it was still empty and we were told it was too late to get any for us. Finally the Wifi was miserable. I just can’t recommend this accommodation.

I loved the location of this hotel. Very convenient. The staff at the desk are very friendly and accommodating.

If you’re looking for a location near Paddington and Heathrow Express, then this is ok. Otherwise there are better places. The apartment is a warren of little rooms separated by closed doors. The room is noisy and down a narrow flight of stairs (no elevator). The bathroom is small but with a very nice shower. Finally, don’t bother with the breakfast because there are excellent cafes around the corner with full English and buffet for the same price or less. . I recommend London Brasserie. So, good for convenience but little else.

Located close to major train stations, that made it easy to go around. The room is really small but well maintained.

Aspen Apartment is located 3 or 4 minutes from Paddington station. There are many kind of restaurants and supermarkets around the hotel. And also the kitchen of the room has all the features I need.

Location is superb. Kitchenette attached is amazing. The only comment I have are the beds. It is still using the old spring mattresses. If you are sharing the bed, you will bounce when the other person moves. And "Aspen Apartments" signage is not shown. Please walk into the Hotel called Abbeycourt Westpoint and register at the reception.

The apartment was relatively clean, the rug was slightly dirty with stains. The blankets for the beds were quite thin and the sofa bed was not really comfortable. The TV was not working properly. Apart from that, it was good value for money considering its position in London. There were plenty of bars/coffee shops in the area. Some of the reception staff were clueless. Their level of professionalism is highly questionable. We received more care and attention from the painter who was painting the stair case! If you are looking for a cheap and cheerful place situated by the city centre, just for one night (one night only!) then the place is good enough.

Not clearly identified from outside the property. The accommodation is part of a larger establishment and only by reading the street number and asking within were we certain we had the correct property. However from thereon we had no problems. Straight forward check in and a pleasant surprise when we opened the room.

Good size for location in central London. Would return on a future visit

For the price and location Aspen Apartments were great. Our rooms ended up having 2 bedrooms with an additional living/bedroom, and small kitchen. The staff was friendly and check in and out was very easy. The hotel allowed us to store our bags on the last day and come back for them in the afternoon before heading to the airport. The hotel is located 1 block from Paddington metro which was nice. The only down sides, no A/C or fans in the rooms, and the beds were a little stiff. I would definitely stay at Aspen Apartments again.