Aspen Apartments

Great little apartment with everything that we needed, very convenient to Paddington station and many restaurants.

Service was excellent . Apartment very clean and big nice area very satisfied

Three of us (friends on a girls' trip) stayed here and LOVED it! The hotel is a little tricky to find because the sign isn't very big, but the instructions on the website helped. It's small and so very charming. The flat was squeaky clean, with a roomy shower, comfy beds, and a kitchenette. It was a very short walk from Paddington Station, and close to lots of shops and restaurants. I saw some other reviews complaining about the lack of air conditioning. I can only assume they were from my fellow Americans (we do love our AC), but we were there in July and you just don't need AC in the UK. All the windows could be opened which provides a lovely breeze if you want it, and all the rooms had oscillating fans if you need even more air flow than that. We certainly didn't. It's an older building with lots of charm, which my group loved. All the rooms had crown molding, and the rooms were decorated nicely. And each room had plenty of storage space to unpack and stow the suitcases. I would highly recommend this lovely place to anyone, and I would definitely stay there again. Thanks for a lovely stay!

Surprisingly good accommodation

Skøn beliggenhed, ren og pæn lejlighed. Dog slukkes varmen om natten, så der var meget koldt, de var hurtige til at finde en el radiator. Der er døre med smæk mellem alle rum, ret irriterende. Super serviceminded receptionist.

Perfect for our needs.

Most of things are good and basic apartment. Need to improve quality of Wifi and some kitchen appliance quite old.

The property offered a great location and two bedrooms along with a tv area. We had to prop doors open throughout the apartment and the keys needed to be inserted in a device to trigger the electricity. This made drying clothing a challenge when we were gone. The WiFi was spotty in the building, which made work a bit of a challenge. The kitchen was not as stocked as we needed for our food preparation, but it was easy enough to work around that.

Location was good. Hotel is dated and in need of care and maintenance. Bedroom ceiling was grotty, but room was spacious and bed was comfortable. Kitchen was fine and shower was adequate. Could just do with sprucing up. Reception were very helpful and friendly. I don't think I will be back as it was quite expensive considering the quality of the hotel.

The hotel was not difficult to find. The location is good. The attention from the people in charge is very adequate and friendly. But we found the apartment, in our opinion, could benefit from some improvements such as new beds and mattresses and it is fair to say that the level cleanliness was good

Lite slitna rum men supertrevlig personal. Utmärkt städning.

Sí cambiasen algunos muebles sería perfecto. Caterina, la manager, es estupenda y muy amable.

Apartamento bien. Muy limpio. Sí cambiaran algunos muebles a otros más modernos sería perfecto. Caterina, la manager, una persona profesional y muy agradable.

The booking and check-in communication from Aspen was prompt and efficient. I could not find the property at first, as it is set back behind railings and trees, which have to be walked around to a gate on the far side. The map identified the property as the Sussex Fish Bar, which is close by! Reception was efficient and I was shown which keys to use and where my room was located. This was in the basement and contained an enclosed kitchen, shower room and bedroom/lounge with sofa, table and chairs, storage cupboard, but no wardrobe. Tea bags, coffee, sugar and milk was provided in the kitchen, along with cooking utensils. The only blemish for me was that I could not activate the automatic soap dispenser in the shower, so I recommend that guests have their own toiletries to hand. I reported this on departure to the friendly receptionist. The property is a short walk from Paddington Station and is close to Hyde Park and Bayswater Road. After departure, I discovered that I had left my phone charger in the room. I emailed the property to inform them and received a prompt reply to say that it had been found and would be available for me to collect at my convenience.

位置超棒 電梯可用 冬天有暖氣很溫暖 房間雖小但有微波爐熱水瓶 廚房可煮東西 很不錯！缺點是隔音不好 房間沒冷氣設備 夏天可能會悶熱

每次去英國都會在這間公寓酒店住宿，之前對一切還頗為滿意。但這次也提早預訂了，卻給了我們一間在地下室的房間，重點是在於廚房排風設備非常糟糕，導致於我們煮飯的時候煙霧瀰漫，渾身都油煙味。 櫃檯人員說明當天沒有房間可換，可以隔天早上到櫃台要求換房，第一晚熬過了，第二天早上起床就去櫃檯反應狀況，他們只是派了一個技術人員幫我們修理抽風扇，但效果依然不佳，明明飯店還有空房卻推託理由不讓我們換，讓身為老客人的我非常無言，其餘的都一如往常的還算不錯。

I’d usually have said reasonably priced Spartan accomadations in a super convenient location IF NOT FOR SEVERAL MAJOR DEFICIENCIES. Suite is not at all as pictured. There is no place to sit or eat except for the bed. No TV was fine for us, but be aware. The first night the kitchenette flooded. The next day the staff left our window directly to the street open and anyone could have come in and taken our belongings. The third day I requested that the empty shampoo container in the shower be refilled at 8 AM and even wrote a postit on the dispenser. When we returned at 9 PM it was still empty and we were told it was too late to get any for us. Finally the Wifi was miserable. I just can’t recommend this accommodation.

I loved the location of this hotel. Very convenient. The staff at the desk are very friendly and accommodating.

優點：飯店位置不錯，距離車站距離近，附近還有觀光巴士站，從希斯洛機場過來更是一班車就抵達。 缺點： 1.廚房設備清潔度不佳，讓人不敢使用 2.廚房跟廁所都有一股味道，且床單等更換頻率很低，每天清潔就是倒掉垃圾和重鋪床單 3.訂房頁面上顯示有電梯，作為吸引訂房的條件，但到現場根本無法使用，且櫃臺人員也未主動告知其他替代方案，每天都需自行拿重物上下五樓，完全不符合預期 4.窗簾設計不佳，拉上還是從旁嚴重漏光，畏光者無法好眠

Me gustó o ubicación y el personal detallista. No me gustó que el ascensor estuviera estropeado, los 5 días de la estancia. Una avería se puede solventar en 3 días.