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Clayton Hotel Birmingham
Hotels
8.6
/10
Very Good
932 reviews
What Guests Say About Their Stay
Johan Jinata
8.5
/ 10
The receptionist Maria was the best, she was very helpful and a very pleasant person.
Joanna
10.0
/ 10
spacious, clean, friendly staff. perfectly located near the city centre and railway station
Sophie
10.0
/ 10
I discovered this hotel two years ago when needing somewhere to stay after moving my Nephew into his student accommodation! First impressions really do count as every time I come to visit him in Birmingham, THIS is the hotel we choose! From the very first visit we were made to feel so welcome & relaxed. The hotel is immaculate, food fantastic, the rooms spacious & again super clean! All the staff are amazing! My most recent visit July 2025 I was back to stay after having emptied my Nephews flat! We were shattered but we were able to come back here & just relax & switch off! My Nephew will be going into his third year at University September 2025 so we will be back very soon when we are down moving him in again!
Thanks again to ALL at the Clayton for always looking after us! It really is appreciated! See you in September!
Sophie & Family
Verified traveler
10.0
/ 10
Great night sleep. Couldn’t work out the A/C in the room. Room was clean Breakfast was ok, nothing special. I would stay again. Building work right outside the hotel.
In the Area
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85 Albert Street, Birmingham City Centre, City and Borough of Birmingham, England, B5 5JE
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Clayton Hotel Birmingham
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What's around Clayton Hotel Birmingham
85 Albert Street, Birmingham City Centre, City and Borough of Birmingham, England, B5 5JE
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Discover More About Clayton Hotel Birmingham
Location
Clayton Hotel Birmingham is located in area / city Birmingham City Centre.
About Clayton Hotel Birmingham
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Clayton Hotel Birmingham exclusively for you.
Clayton Hotel Birmingham is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Clayton Hotel Birmingham.
All facilities in Clayton Hotel Birmingham
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Elevator
Hotel Services
- Laundry service
- Tours
- Luggage storage
- Express check-out
- 24-hour Receptionist
General
- Banquet
- Ballroom
- Terrace
Food and Drinks
- Bar
- Breakfast
Business Facilities
- Meeting rooms
- Conference center
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Clayton Hotel Birmingham
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately GBP 15.95 per person
- Nearby parking fee: GBP 14 per stay (1640 ft away; open 7:00 AM to 10:00 PM)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: GBP 25.00 per accommodation, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
The following facilities are closed seasonally each year. They will be closed from December 24 to December 27:
- One of the dining venues
- Bar/Lounge
- Fitness facilities
- Laundry facilities
- Meeting facilities
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Clayton Hotel Birmingham | 218 |
Number of floors in Clayton Hotel Birmingham | 7 |
Another facilities in Clayton Hotel Birmingham | Others, Smoke-free area, Safety deposit box, Laundry service, Tours |
Frequently asked questions about Clayton Hotel Birmingham
What are available facilities at Clayton Hotel Birmingham?
There are top facilites at Clayton Hotel Birmingham such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Clayton Hotel Birmingham?
The standard check-in time at Clayton Hotel Birmingham is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Clayton Hotel Birmingham provide breakfast?
Yes, Clayton Hotel Birmingham provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Clayton Hotel Birmingham?
Clayton Hotel Birmingham has a 4.0-star rating.
How many floors does Clayton Hotel Birmingham have?
Clayton Hotel Birmingham has 7.
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More Reviews from Other Guests in Clayton Hotel Birmingham
Overall Ratings & Reviews Clayton Hotel Birmingham
Traveloka (3)
Other sources (929)
8.6
Very Good
From 929 reviews
Cleanliness
9.0
Room Comfort
8.8
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
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Traveller Reviews Clayton Hotel Birmingham
Number of reviews per page
20
40
Top reviews
Hedd
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Second time staying at the Clayton in Birmingham, however this visit unfortunately did not match our previous stay. The location of the property is very central and has discounted parking at locations within a 5 minute walk. We were told when booking that interconnecting rooms may be available, however when checking in the front desk informed us that all such rooms were being refurbished and therefore not available to be booked. Rooms were a little tired with some stains on carpet and the shower was broken in one of the rooms. Breakfast was very good with a large range of options.
Read More
Verified traveler
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Paid for room upgrade, pictures of the upgrade didn’t match the room we was put in, AC broken so the room was roasting, shows soundproof rooms but the hallway noise was like the people were in the room with us, the TV then stopped working, do fortunately we was moved to another room on our last night, and loads behold this room matched the pictures of the upgrade and we paid for! One thing I can’t fault was the grill, lovely food and overall the staff were nice
Read More
Peter
Business
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Lovely hotel right in the centre of town
Champion
Business with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Stayed there for a day. Not only did we have to walk 15 minutes from the registered car park (which was expensive) and then air condition wasn’t working. Couldn’t sleep or work out properly. Not a great experience
Masango
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Clean property
Joanna
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
spacious, clean, friendly staff. perfectly located near the city centre and railway station
Khalid
Friends and Family
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Great stay overall. Staff were friendly and helpful. Restaurant fish and chips were more like fish and yukas, so they should advertise that on the menu better. Room was clean but the shower had only half a screen door so that was odd. The room had a large wall but small window so it was dark mostly. The beds were also at an odd angle so it was hard to get in between them. The main issue was all the construction happening outside the hotel that made it impossible to park your car for drop and pick up and to access the hotel. And the car park thru recommend was more than t in away, recommend the Moore street on ethanghry don’t tell you about but its closer
Read More
Camika
Friends and Family
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The hotel as a whole was good but the room we stayed in could have done with a deep clean. The curtain was dirty and had a stain, the throw on the bed needed washing as they were aslo dirty. The carpets could have done with a shampoo as there were marks all over. One of the towels looked like they had been used. The staff were very helpful throughout the stay.
Read More
Laura
Leisure with Partner
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Really enjoyed our last stay here but very poor this time. Air conditioning wasn’t working and didn’t realise until 11pm when came back to room and too late to complain to reception and had heard reception telling someone on check in that hotel was fully booked. It was too hot for us to sleep and there was also a constant buzzing from the bathroom. Reception said there should have been a fan in the wardrobe but there wasn’t. Breakfast excellent but stifling heat in room and no opening windows and roadworks outside hotel spoilt the experience
Read More
Patrick
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Very good standard for the price.
Scott
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Stay here often, well situated for clubs and gay quarter
Lucas
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The room was very nice and clean but the service was poor because check in was at 3 , we had an event a 6 and didn’t get my room until 5 o’clock
Sophie
Business and Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
I discovered this hotel two years ago when needing somewhere to stay after moving my Nephew into his student accommodation! First impressions really do count as every time I come to visit him in Birmingham, THIS is the hotel we choose! From the very first visit we were made to feel so welcome & relaxed. The hotel is immaculate, food fantastic, the rooms spacious & again super clean! All the staff are amazing! My most recent visit July 2025 I was back to stay after having emptied my Nephews flat! We were shattered but we were able to come back here & just relax & switch off! My Nephew will be going into his third year at University September 2025 so we will be back very soon when we are down moving him in again!
Thanks again to ALL at the Clayton for always looking after us! It really is appreciated! See you in September!
Sophie & Family
Read More
Verified traveler
6.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
We stayed for one night. No parking on site had to park and walk to hotel..carpet in the room was really dirty and stained, back of bathroom door was chipped and broken.
Max
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Hood
Verified traveler
Friends and Family
4.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Our first room was lovely and clean and the climate control was working well to keep it cool on one of thr hotest days of the year. However at approximately 9pm road resurfacing started to happen outside our room. By 10pm i had had enough and went to reception. They apologised and attempted to move us into a different room on the otherside of the hotel. However this didn't have any working climate control and no way to open a window. So it was back down to reception with all our luggage. When a manager eventually arrived he offered us a choice of 2 rooms one 2 doors down from our original room and then a suite which had barely working climate control. We opted for the suite as at least we would be able to get some sleep. I was very disappointed as i specifically chose the Clayton brand having stayed with them in Dublin many times and always having good service/facilities.
Read More
Donald
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Staff at desk very helpful. Breakfast good quality and quantity. Area around the hotel was a building site. Would like the hotel to have make further help to clients trying to find the way in and having to walk around the whole hotel.
Ishrat
Friends and Family
2.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
I am writing to follow up regarding our recent stay. We spoke with the manager, Charlotte, who agreed that a refund would be issued due to the condition of the rooms.
The initial room had no air conditioning, the fan was not working properly, and the bathroom had a very unpleasant smell, possibly due to mould. Although Charlotte kindly assisted us in swapping rooms, the second room also had an air conditioning unit that was not functioning properly.
Given these issues and the agreement we reached with Charlotte, we would appreciate it if you could process the refund as soon as possible.
Read More
Sean
Friends and Family
8.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Good quality hotel but there's ongoing construction work nearby. Rooms are spacious and good breakfast is available. Reception staff should focus on customer service rather than phones and computers.
andrew
Business
4.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Checked in on hottest day of year - air con not working, call reception initally wanted me just to use fan in room, explained this not acceptable, requested to move room, they then took half an hour and 2 more calls to see where they where to move my room after confirming that AC was working. I was then late for my dinner reservation and when i returned to my room late in evening found that the AC whilst turned on did not get cold and room was extremely unpleasant for the while night. P.s this is the first time i have ever left a negative review!!!
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Number of reviews per page
20
40
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Disclaimer
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Overall Ratings & Reviews Clayton Hotel Birmingham
Traveloka (3)
Other sources (929)
8.6
Very Good
From 929 reviews
Cleanliness
9.0
Room Comfort
8.8
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Clayton Hotel Birmingham
Number of reviews per page
20
40
Top reviews
Hedd
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Second time staying at the Clayton in Birmingham, however this visit unfortunately did not match our previous stay. The location of the property is very central and has discounted parking at locations within a 5 minute walk. We were told when booking that interconnecting rooms may be available, however when checking in the front desk informed us that all such rooms were being refurbished and therefore not available to be booked. Rooms were a little tired with some stains on carpet and the shower was broken in one of the rooms. Breakfast was very good with a large range of options.
Read More
Verified traveler
Friends and Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Paid for room upgrade, pictures of the upgrade didn’t match the room we was put in, AC broken so the room was roasting, shows soundproof rooms but the hallway noise was like the people were in the room with us, the TV then stopped working, do fortunately we was moved to another room on our last night, and loads behold this room matched the pictures of the upgrade and we paid for! One thing I can’t fault was the grill, lovely food and overall the staff were nice
Read More
Peter
Business
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Lovely hotel right in the centre of town
Champion
Business with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Stayed there for a day. Not only did we have to walk 15 minutes from the registered car park (which was expensive) and then air condition wasn’t working. Couldn’t sleep or work out properly. Not a great experience
Masango
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Clean property
Joanna
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
spacious, clean, friendly staff. perfectly located near the city centre and railway station
Khalid
Friends and Family
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Great stay overall. Staff were friendly and helpful. Restaurant fish and chips were more like fish and yukas, so they should advertise that on the menu better. Room was clean but the shower had only half a screen door so that was odd. The room had a large wall but small window so it was dark mostly. The beds were also at an odd angle so it was hard to get in between them. The main issue was all the construction happening outside the hotel that made it impossible to park your car for drop and pick up and to access the hotel. And the car park thru recommend was more than t in away, recommend the Moore street on ethanghry don’t tell you about but its closer
Read More
Camika
Friends and Family
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The hotel as a whole was good but the room we stayed in could have done with a deep clean. The curtain was dirty and had a stain, the throw on the bed needed washing as they were aslo dirty. The carpets could have done with a shampoo as there were marks all over. One of the towels looked like they had been used. The staff were very helpful throughout the stay.
Read More
Laura
Leisure with Partner
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Really enjoyed our last stay here but very poor this time. Air conditioning wasn’t working and didn’t realise until 11pm when came back to room and too late to complain to reception and had heard reception telling someone on check in that hotel was fully booked. It was too hot for us to sleep and there was also a constant buzzing from the bathroom. Reception said there should have been a fan in the wardrobe but there wasn’t. Breakfast excellent but stifling heat in room and no opening windows and roadworks outside hotel spoilt the experience
Read More
Patrick
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Very good standard for the price.
Scott
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Stay here often, well situated for clubs and gay quarter
Lucas
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The room was very nice and clean but the service was poor because check in was at 3 , we had an event a 6 and didn’t get my room until 5 o’clock
Sophie
Business and Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
I discovered this hotel two years ago when needing somewhere to stay after moving my Nephew into his student accommodation! First impressions really do count as every time I come to visit him in Birmingham, THIS is the hotel we choose! From the very first visit we were made to feel so welcome & relaxed. The hotel is immaculate, food fantastic, the rooms spacious & again super clean! All the staff are amazing! My most recent visit July 2025 I was back to stay after having emptied my Nephews flat! We were shattered but we were able to come back here & just relax & switch off! My Nephew will be going into his third year at University September 2025 so we will be back very soon when we are down moving him in again!
Thanks again to ALL at the Clayton for always looking after us! It really is appreciated! See you in September!
Sophie & Family
Read More
Verified traveler
6.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
We stayed for one night. No parking on site had to park and walk to hotel..carpet in the room was really dirty and stained, back of bathroom door was chipped and broken.
Max
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Hood
Verified traveler
Friends and Family
4.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Our first room was lovely and clean and the climate control was working well to keep it cool on one of thr hotest days of the year. However at approximately 9pm road resurfacing started to happen outside our room. By 10pm i had had enough and went to reception. They apologised and attempted to move us into a different room on the otherside of the hotel. However this didn't have any working climate control and no way to open a window. So it was back down to reception with all our luggage. When a manager eventually arrived he offered us a choice of 2 rooms one 2 doors down from our original room and then a suite which had barely working climate control. We opted for the suite as at least we would be able to get some sleep. I was very disappointed as i specifically chose the Clayton brand having stayed with them in Dublin many times and always having good service/facilities.
Read More
Donald
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Staff at desk very helpful. Breakfast good quality and quantity. Area around the hotel was a building site. Would like the hotel to have make further help to clients trying to find the way in and having to walk around the whole hotel.
Ishrat
Friends and Family
2.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
I am writing to follow up regarding our recent stay. We spoke with the manager, Charlotte, who agreed that a refund would be issued due to the condition of the rooms.
The initial room had no air conditioning, the fan was not working properly, and the bathroom had a very unpleasant smell, possibly due to mould. Although Charlotte kindly assisted us in swapping rooms, the second room also had an air conditioning unit that was not functioning properly.
Given these issues and the agreement we reached with Charlotte, we would appreciate it if you could process the refund as soon as possible.
Read More
Sean
Friends and Family
8.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Good quality hotel but there's ongoing construction work nearby. Rooms are spacious and good breakfast is available. Reception staff should focus on customer service rather than phones and computers.
andrew
Business
4.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Checked in on hottest day of year - air con not working, call reception initally wanted me just to use fan in room, explained this not acceptable, requested to move room, they then took half an hour and 2 more calls to see where they where to move my room after confirming that AC was working. I was then late for my dinner reservation and when i returned to my room late in evening found that the AC whilst turned on did not get cold and room was extremely unpleasant for the while night. P.s this is the first time i have ever left a negative review!!!
Read More
Number of reviews per page
20
40