Tìm khách sạn
- /
- /
- /
- /
- Khách sạn ở Clayton Hotel Birmingham
Xem cơ sở lưu trú khác tại Birmingham
Xem tất cả hình ảnh
Clayton Hotel Birmingham
Khách Sạn
8,6
/10
Rất tốt
932 đánh giá
Khách nói gì về kỳ nghỉ của họ
Johan Jinata
8,5
/ 10
The receptionist Maria was the best, she was very helpful and a very pleasant person.
Joanna
10,0
/ 10
spacious, clean, friendly staff. perfectly located near the city centre and railway station
Xem phiên dịch
Sophie
10,0
/ 10
I discovered this hotel two years ago when needing somewhere to stay after moving my Nephew into his student accommodation! First impressions really do count as every time I come to visit him in Birmingham, THIS is the hotel we choose! From the very first visit we were made to feel so welcome & relaxed. The hotel is immaculate, food fantastic, the rooms spacious & again super clean! All the staff are amazing! My most recent visit July 2025 I was back to stay after having emptied my Nephews flat! We were shattered but we were able to come back here & just relax & switch off! My Nephew will be going into his third year at University September 2025 so we will be back very soon when we are down moving him in again!
Thanks again to ALL at the Clayton for always looking after us! It really is appreciated! See you in September!
Sophie & Family
Xem phiên dịch
Verified traveler
10,0
/ 10
Great night sleep. Couldn’t work out the A/C in the room. Room was clean Breakfast was ok, nothing special. I would stay again. Building work right outside the hotel.
Xem phiên dịch
Trong khu vực
Xem bản đồ
85 Albert Street, Birmingham City Centre, Birmingham, Anh, B5 5JE
Tiện ích chính
Xem thêm
Nhà hàng
Lễ tân 24h
WiFi
Thang máy
Xem thêm
Những phòng còn trống tại Clayton Hotel Birmingham
Tìm kiếm nhanh hơn bằng cách chọn những tiện nghi bạn cần
Hiển thị giá
Đăng nhập thành công!
Bây giờ, bạn có thể tận hưởng nhiều lợi ích hơn, bao gồm tùy chọn thanh toán gần ngày lưu trú của bạn!
Đã hiểu
Xung quanh Clayton Hotel Birmingham có gì
85 Albert Street, Birmingham City Centre, Birmingham, Anh, B5 5JE
Khám phá nhiều địa điểm hơn
Khám phá thêm về Clayton Hotel Birmingham
Vị trí
Clayton Hotel Birmingham toạ lạc tại khu vực / thành phố Birmingham City Centre.
Thông tin về Clayton Hotel Birmingham
Hãy sẵn sàng đón nhận trải nghiệm khó quên bằng dịch vụ độc đáo và hoàn hảo của khách sạn cùng các tiện nghi đầy đủ, đáp ứng mọi nhu cầu của quý khách.
Trung tâm thể dục của khách sạn là một trong những tiện nghi không thể bỏ qua khi lưu trú tại đây.
Quầy tiếp tân 24 giờ luôn sẵn sàng phục vụ quý khách từ thủ tục nhận phòng đến trả phòng hay bất kỳ yêu cầu nào. Nếu cần giúp đỡ xin hãy liên hệ đội ngũ tiếp tân, chúng tôi luôn sẵn sàng hỗ trợ quý khách.
Tận hưởng những món ăn yêu thích với phong cách ẩm thực đặc biệt từ Clayton Hotel Birmingham chỉ dành riêng cho quý khách.
Clayton Hotel Birmingham là khách sạn sở hữu đầy đủ tiện nghi và dịch vụ xuất sắc theo nhận định của hầu hết khách lưu trú.
Tận hưởng trải nghiệm lưu trú xa hoa đầy thú vị không đâu sánh bằng tại Clayton Hotel Birmingham.
Tất cả những tiện ích tại Clayton Hotel Birmingham
Khác
Tiện nghi công cộng
- OTHER
- Nhà hàng
- Khu vực không hút thuốc
- Két an toàn
- Thang máy
Dịch vụ khách sạn
- Dịch vụ giặt ủi
- Dịch vụ hỗ trợ đặt Tour
- Dịch vụ lưu trữ/bảo quản hành lý
- Dịch vụ trả phòng cấp tốc
- Lễ tân 24h
Tiện nghi chung
- Tiệc chiêu đãi
- Hội trường đa chức năng
- Sân thượng/sân hiên
Ẩm thực
- Quầy bar
- Bữa sáng
Tiện nghi văn phòng
- Phòng họp
- Trung tâm Hội nghị
Kết nối mạng
- Wifi (miễn phí)
Thể thao & Giải trí
- Trung tâm thể dục thể hình
Chính sách và những thông tin liên quan của Clayton Hotel Birmingham
Lưu Ý Quan Trọng
Bạn muốn nhận phòng bên ngoài khung giờ quy định (ví dụ như sáng sớm hoặc tối muộn)? Bạn có thể thoả thuận trực tiếp với nơi lưu trú!
- Phụ phí bữa sáng buffet (ước tính): 15.95 GBP/người
- Đậu xe lân cận, phí: 14 GBP mỗi lần lưu trú (cách khoảng 483 m; mở cửa từ 7:00 đến 22:00)
- Có thể nhận phòng sớm với phụ phí (tùy tình hình thực tế)
- Có thể trả phòng muộn với phụ phí (tùy tình hình thực tế)
Danh sách trên có thể không đầy đủ. Phí và đặt cọc có thể không bao gồm thuế và có thể thay đổi.
Bạn sẽ được yêu cầu thanh toán cho nơi lưu trú các khoản phí sau. Phí có thể bao gồm các loại thuế hiện hành:
- Đặt cọc: 25.00 GBP mỗi nơi lưu trú, mỗi lần lưu trú
Chúng tôi đã liệt kê mọi khoản phí được nơi lưu trú cung cấp thông tin.
- Có thể thu phí thêm người với mức phí khác nhau, tùy chính sách riêng
- Có thể cần giấy tờ tùy thân hợp pháp có ảnh và cần đặt cọc bằng thẻ tín dụng, thẻ ghi nợ hoặc tiền mặt (cho các chi phí phát sinh - nếu có) khi làm thủ tục nhận phòng
- Tùy thuộc vào tình hình thực tế khi nhận phòng mà các yêu cầu đặc biệt có được đáp ứng hay không và có thể thu phụ phí. Không đảm bảo đáp ứng mọi yêu cầu đặc biệt
- Tên trên thẻ tín dụng sử dụng khi nhận phòng để trả cho các khoản phí phát sinh phải trùng tên với khách lưu trú chính trong đặt phòng
- Có thể áp dụng chính sách hoặc phí phạt hủy đặc biệt với đặt phòng nhóm (hơn 8 phòng tại cùng nơi lưu trú / cùng thời gian lưu trú)
- Nơi lưu trú này nhận thanh toán bằng thẻ tín dụng, thẻ ghi nợ và tiền mặt
- Chấp nhận giao dịch không dùng tiền mặt
- Trang thiết bị an toàn tại nơi lưu trú bao gồm bình cứu hỏa, máy phát hiện khói, hệ thống an ninh và hộp sơ cứu
Nhân viên tiếp tân sẽ đón tiếp khi khách đến nơi lưu trú.
Các tiện nghi, dịch vụ sau đóng cửa theo mùa hàng năm, từ 24 Tháng Mười Hai đến 27 Tháng Mười Hai:
- Một trong các khu ẩm thực
- Bar/lounge
- Khu phòng tập thể dục
- Trang thiết bị giặt ủi
- Khu phòng họp
Hotel only accepts guests with minimum age of 18
Thời gian nhận phòng/trả phòng
Giờ nhận phòng:
15:00 - 00:00
Giờ trả phòng:
Trước 11:00
Hotel policy is not yet available.
Thông tin chung
Tiện ích chung | Nhà hàng, Lễ tân 24h, WiFi, Thang máy |
Thời gian nhận/trả phòng | Từ 15:00 - 00:00 - đến 11:00 |
Có ăn sáng | Có, khách sạn có phòng cung cấp bữa sáng |
Số phòng còn trống tai Clayton Hotel Birmingham | 218 |
Số lầu tại Clayton Hotel Birmingham | 7 |
Những tiện nghi khác tại Clayton Hotel Birmingham | OTHER, Khu vực không hút thuốc, Két an toàn, Dịch vụ giặt ủi, Dịch vụ hỗ trợ đặt Tour |
Câu hỏi thường gặp về Clayton Hotel Birmingham
Những tiện ích tại Clayton Hotel Birmingham?
Những tiện ích tại Clayton Hotel Birmingham bao gồm Nhà hàng, Lễ tân 24h, WiFi, Thang máy. (một số dịch vụ sẽ yêu cầu trả thêm phí):
Thời gian nhận phòng và trả phòng của Clayton Hotel Birmingham?
Thời gian nhận phòng tại Clayton Hotel Birmingham là từ 15:00 - 00:00 và trả phòng trước Trước 11:00
Clayton Hotel Birmingham có phục vụ ăn sáng không?
Có, Clayton Hotel Birmingham có dịch vụ cung cấp bữa sáng. Tuy nhiên, bạn sẽ cần phải chọn loại phòng có dịch vụ ăn sáng. Nếu không, bạn sẽ phải trả một khoản phí nếu đặt phòng không có ăn sáng.
Khách sạn Clayton Hotel Birmingham đạt tiêu chuẩn mấy sao?
Clayton Hotel Birmingham là khách sạn đạt tiêu chuẩn 4.0 sao.
Clayton Hotel Birmingham có bao nhiêu tầng lầu?
Clayton Hotel Birmingham có tổng cộng 7 tầng.
Xem tất cả
Những review khác của du khách về Clayton Hotel Birmingham
Xếp hạng và đánh giá tổng thể Clayton Hotel Birmingham
Traveloka (3)
Các nguồn khác (929)
8,6
Rất tốt
Từ 929 đánh giá
Vệ sinh
9,0
Tiện nghi phòng
8,8
Dịch vụ và Tiện ích
8,6
Sắp xếp theo
Liên quan nhất
Sự thích
Xem Tất cả
Đánh giá của du khách Clayton Hotel Birmingham
Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Hedd
6,0
/10
Đánh giá cách đây 13 tuần
Expedia Group verified review
Second time staying at the Clayton in Birmingham, however this visit unfortunately did not match our previous stay. The location of the property is very central and has discounted parking at locations within a 5 minute walk. We were told when booking that interconnecting rooms may be available, however when checking in the front desk informed us that all such rooms were being refurbished and therefore not available to be booked. Rooms were a little tired with some stains on carpet and the shower was broken in one of the rooms. Breakfast was very good with a large range of options.
Đọc thêm
Verified traveler
Bạn bè và Gia đình
6,0
/10
Đánh giá cách đây 14 tuần
Hotels.com verified review
Paid for room upgrade, pictures of the upgrade didn’t match the room we was put in, AC broken so the room was roasting, shows soundproof rooms but the hallway noise was like the people were in the room with us, the TV then stopped working, do fortunately we was moved to another room on our last night, and loads behold this room matched the pictures of the upgrade and we paid for! One thing I can’t fault was the grill, lovely food and overall the staff were nice
Đọc thêm
Peter
Công tác
10,0
/10
Đánh giá cách đây 14 tuần
Expedia Group verified review
Lovely hotel right in the centre of town
Champion
Công tác cùng Bạn đời
6,0
/10
Đánh giá cách đây 15 tuần
Expedia Group verified review
Stayed there for a day. Not only did we have to walk 15 minutes from the registered car park (which was expensive) and then air condition wasn’t working. Couldn’t sleep or work out properly. Not a great experience
Masango
10,0
/10
Đánh giá cách đây 16 tuần
Expedia Group verified review
Clean property
Joanna
10,0
/10
Đánh giá cách đây 16 tuần
Hotels.com verified review
spacious, clean, friendly staff. perfectly located near the city centre and railway station
Khalid
Bạn bè và Gia đình
6,0
/10
Đánh giá cách đây 16 tuần
Hotels.com verified review
Great stay overall. Staff were friendly and helpful. Restaurant fish and chips were more like fish and yukas, so they should advertise that on the menu better. Room was clean but the shower had only half a screen door so that was odd. The room had a large wall but small window so it was dark mostly. The beds were also at an odd angle so it was hard to get in between them. The main issue was all the construction happening outside the hotel that made it impossible to park your car for drop and pick up and to access the hotel. And the car park thru recommend was more than t in away, recommend the Moore street on ethanghry don’t tell you about but its closer
Đọc thêm
Camika
Bạn bè và Gia đình
6,0
/10
Đánh giá cách đây 17 tuần
Hotels.com verified review
The hotel as a whole was good but the room we stayed in could have done with a deep clean. The curtain was dirty and had a stain, the throw on the bed needed washing as they were aslo dirty. The carpets could have done with a shampoo as there were marks all over. One of the towels looked like they had been used. The staff were very helpful throughout the stay.
Đọc thêm
Laura
Giải trí cùng Bạn đời
4,0
/10
Đánh giá cách đây 17 tuần
Expedia Group verified review
Really enjoyed our last stay here but very poor this time. Air conditioning wasn’t working and didn’t realise until 11pm when came back to room and too late to complain to reception and had heard reception telling someone on check in that hotel was fully booked. It was too hot for us to sleep and there was also a constant buzzing from the bathroom. Reception said there should have been a fan in the wardrobe but there wasn’t. Breakfast excellent but stifling heat in room and no opening windows and roadworks outside hotel spoilt the experience
Đọc thêm
Patrick
10,0
/10
Đánh giá cách đây 17 tuần
Expedia Group verified review
Very good standard for the price.
Ana
8,0
/10
Đánh giá cách đây 18 tuần
Hotels.com verified review
Room was fine but I messaged the hotel twice after leaving regarding an item that would have been forgotten in my room and unfortunately they did not reply. Otherwise location is good, although a little bit of hassle woth the ongoing works around.
Scott
Giải trí cùng Bạn bè
10,0
/10
Đánh giá cách đây 18 tuần
Expedia Group verified review
Stay here often, well situated for clubs and gay quarter
Lucas
Giải trí cùng Bạn đời
6,0
/10
Đánh giá cách đây 19 tuần
Expedia Group verified review
The room was very nice and clean but the service was poor because check in was at 3 , we had an event a 6 and didn’t get my room until 5 o’clock
Sophie
Kinh doanh và Giải trí Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 19 tuần
Expedia Group verified review
I discovered this hotel two years ago when needing somewhere to stay after moving my Nephew into his student accommodation! First impressions really do count as every time I come to visit him in Birmingham, THIS is the hotel we choose! From the very first visit we were made to feel so welcome & relaxed. The hotel is immaculate, food fantastic, the rooms spacious & again super clean! All the staff are amazing! My most recent visit July 2025 I was back to stay after having emptied my Nephews flat! We were shattered but we were able to come back here & just relax & switch off! My Nephew will be going into his third year at University September 2025 so we will be back very soon when we are down moving him in again!
Thanks again to ALL at the Clayton for always looking after us! It really is appreciated! See you in September!
Sophie & Family
Đọc thêm
Verified traveler
6,0
/10
Đánh giá cách đây 19 tuần
Hotels.com verified review
We stayed for one night. No parking on site had to park and walk to hotel..carpet in the room was really dirty and stained, back of bathroom door was chipped and broken.
Max
10,0
/10
Đánh giá cách đây 19 tuần
Expedia Group verified review
Hood
Verified traveler
Bạn bè và Gia đình
4,0
/10
Đánh giá cách đây 20 tuần
Hotels.com verified review
Our first room was lovely and clean and the climate control was working well to keep it cool on one of thr hotest days of the year. However at approximately 9pm road resurfacing started to happen outside our room. By 10pm i had had enough and went to reception. They apologised and attempted to move us into a different room on the otherside of the hotel. However this didn't have any working climate control and no way to open a window. So it was back down to reception with all our luggage. When a manager eventually arrived he offered us a choice of 2 rooms one 2 doors down from our original room and then a suite which had barely working climate control. We opted for the suite as at least we would be able to get some sleep. I was very disappointed as i specifically chose the Clayton brand having stayed with them in Dublin many times and always having good service/facilities.
Đọc thêm
Donald
8,0
/10
Đánh giá cách đây 21 tuần
Expedia Group verified review
Staff at desk very helpful. Breakfast good quality and quantity. Area around the hotel was a building site. Would like the hotel to have make further help to clients trying to find the way in and having to walk around the whole hotel.
Ishrat
Bạn bè và Gia đình
2,0
/10
Đánh giá cách đây 21 tuần
Hotels.com verified review
I am writing to follow up regarding our recent stay. We spoke with the manager, Charlotte, who agreed that a refund would be issued due to the condition of the rooms.
The initial room had no air conditioning, the fan was not working properly, and the bathroom had a very unpleasant smell, possibly due to mould. Although Charlotte kindly assisted us in swapping rooms, the second room also had an air conditioning unit that was not functioning properly.
Given these issues and the agreement we reached with Charlotte, we would appreciate it if you could process the refund as soon as possible.
Đọc thêm
Sean
Bạn bè và Gia đình
8,0
/10
Đánh giá cách đây 22 tuần
Hotels.com verified review
Good quality hotel but there's ongoing construction work nearby. Rooms are spacious and good breakfast is available. Reception staff should focus on customer service rather than phones and computers.
Số lượng đánh giá trên mỗi trang
20
40
Sẵn sàng quyết định chưa?
Đặt phòng ngay bây giờ
Miễn trừ trách nhiệm
Miễn trừ trách nhiệm: Khách sạn có trách nhiệm bảo đảm tính chính xác của tất cả các hình ảnh thể hiện. Traveloka không chịu trách nhiệm đối với bất kỳ sai lệch nào về mặt hình ảnh.
Không tìm thấy những gì bạn cần?
Xem cơ sở lưu trú khác tại Birmingham
Facebook
Instagram
TikTok
Youtube
TelegramSản phẩm
Công ty TNHH Traveloka Việt Nam. Mã số DN: 0313581779. Tòa nhà An Phú, 117-119 Lý Chính Thắng, Phường Xuân Hòa, TP.HCM
Copyright © 2025 Traveloka. All rights reserved
Xếp hạng và đánh giá tổng thể Clayton Hotel Birmingham
Traveloka (3)
Các nguồn khác (929)
8,6
Rất tốt
Từ 929 đánh giá
Vệ sinh
9,0
Tiện nghi phòng
8,8
Dịch vụ và Tiện ích
8,6
Sắp xếp theo
Liên quan nhất
Sự thích
Xem Tất cả
Đánh giá của du khách Clayton Hotel Birmingham
Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Hedd
6,0
/10
Đánh giá cách đây 13 tuần
Expedia Group verified review
Second time staying at the Clayton in Birmingham, however this visit unfortunately did not match our previous stay. The location of the property is very central and has discounted parking at locations within a 5 minute walk. We were told when booking that interconnecting rooms may be available, however when checking in the front desk informed us that all such rooms were being refurbished and therefore not available to be booked. Rooms were a little tired with some stains on carpet and the shower was broken in one of the rooms. Breakfast was very good with a large range of options.
Đọc thêm
Verified traveler
Bạn bè và Gia đình
6,0
/10
Đánh giá cách đây 14 tuần
Hotels.com verified review
Paid for room upgrade, pictures of the upgrade didn’t match the room we was put in, AC broken so the room was roasting, shows soundproof rooms but the hallway noise was like the people were in the room with us, the TV then stopped working, do fortunately we was moved to another room on our last night, and loads behold this room matched the pictures of the upgrade and we paid for! One thing I can’t fault was the grill, lovely food and overall the staff were nice
Đọc thêm
Peter
Công tác
10,0
/10
Đánh giá cách đây 14 tuần
Expedia Group verified review
Lovely hotel right in the centre of town
Champion
Công tác cùng Bạn đời
6,0
/10
Đánh giá cách đây 15 tuần
Expedia Group verified review
Stayed there for a day. Not only did we have to walk 15 minutes from the registered car park (which was expensive) and then air condition wasn’t working. Couldn’t sleep or work out properly. Not a great experience
Masango
10,0
/10
Đánh giá cách đây 16 tuần
Expedia Group verified review
Clean property
Joanna
10,0
/10
Đánh giá cách đây 16 tuần
Hotels.com verified review
spacious, clean, friendly staff. perfectly located near the city centre and railway station
Khalid
Bạn bè và Gia đình
6,0
/10
Đánh giá cách đây 16 tuần
Hotels.com verified review
Great stay overall. Staff were friendly and helpful. Restaurant fish and chips were more like fish and yukas, so they should advertise that on the menu better. Room was clean but the shower had only half a screen door so that was odd. The room had a large wall but small window so it was dark mostly. The beds were also at an odd angle so it was hard to get in between them. The main issue was all the construction happening outside the hotel that made it impossible to park your car for drop and pick up and to access the hotel. And the car park thru recommend was more than t in away, recommend the Moore street on ethanghry don’t tell you about but its closer
Đọc thêm
Camika
Bạn bè và Gia đình
6,0
/10
Đánh giá cách đây 17 tuần
Hotels.com verified review
The hotel as a whole was good but the room we stayed in could have done with a deep clean. The curtain was dirty and had a stain, the throw on the bed needed washing as they were aslo dirty. The carpets could have done with a shampoo as there were marks all over. One of the towels looked like they had been used. The staff were very helpful throughout the stay.
Đọc thêm
Laura
Giải trí cùng Bạn đời
4,0
/10
Đánh giá cách đây 17 tuần
Expedia Group verified review
Really enjoyed our last stay here but very poor this time. Air conditioning wasn’t working and didn’t realise until 11pm when came back to room and too late to complain to reception and had heard reception telling someone on check in that hotel was fully booked. It was too hot for us to sleep and there was also a constant buzzing from the bathroom. Reception said there should have been a fan in the wardrobe but there wasn’t. Breakfast excellent but stifling heat in room and no opening windows and roadworks outside hotel spoilt the experience
Đọc thêm
Patrick
10,0
/10
Đánh giá cách đây 17 tuần
Expedia Group verified review
Very good standard for the price.
Ana
8,0
/10
Đánh giá cách đây 18 tuần
Hotels.com verified review
Room was fine but I messaged the hotel twice after leaving regarding an item that would have been forgotten in my room and unfortunately they did not reply. Otherwise location is good, although a little bit of hassle woth the ongoing works around.
Scott
Giải trí cùng Bạn bè
10,0
/10
Đánh giá cách đây 18 tuần
Expedia Group verified review
Stay here often, well situated for clubs and gay quarter
Lucas
Giải trí cùng Bạn đời
6,0
/10
Đánh giá cách đây 19 tuần
Expedia Group verified review
The room was very nice and clean but the service was poor because check in was at 3 , we had an event a 6 and didn’t get my room until 5 o’clock
Sophie
Kinh doanh và Giải trí Kỳ nghỉ gia đình
10,0
/10
Đánh giá cách đây 19 tuần
Expedia Group verified review
I discovered this hotel two years ago when needing somewhere to stay after moving my Nephew into his student accommodation! First impressions really do count as every time I come to visit him in Birmingham, THIS is the hotel we choose! From the very first visit we were made to feel so welcome & relaxed. The hotel is immaculate, food fantastic, the rooms spacious & again super clean! All the staff are amazing! My most recent visit July 2025 I was back to stay after having emptied my Nephews flat! We were shattered but we were able to come back here & just relax & switch off! My Nephew will be going into his third year at University September 2025 so we will be back very soon when we are down moving him in again!
Thanks again to ALL at the Clayton for always looking after us! It really is appreciated! See you in September!
Sophie & Family
Đọc thêm
Verified traveler
6,0
/10
Đánh giá cách đây 19 tuần
Hotels.com verified review
We stayed for one night. No parking on site had to park and walk to hotel..carpet in the room was really dirty and stained, back of bathroom door was chipped and broken.
Max
10,0
/10
Đánh giá cách đây 19 tuần
Expedia Group verified review
Hood
Verified traveler
Bạn bè và Gia đình
4,0
/10
Đánh giá cách đây 20 tuần
Hotels.com verified review
Our first room was lovely and clean and the climate control was working well to keep it cool on one of thr hotest days of the year. However at approximately 9pm road resurfacing started to happen outside our room. By 10pm i had had enough and went to reception. They apologised and attempted to move us into a different room on the otherside of the hotel. However this didn't have any working climate control and no way to open a window. So it was back down to reception with all our luggage. When a manager eventually arrived he offered us a choice of 2 rooms one 2 doors down from our original room and then a suite which had barely working climate control. We opted for the suite as at least we would be able to get some sleep. I was very disappointed as i specifically chose the Clayton brand having stayed with them in Dublin many times and always having good service/facilities.
Đọc thêm
Donald
8,0
/10
Đánh giá cách đây 21 tuần
Expedia Group verified review
Staff at desk very helpful. Breakfast good quality and quantity. Area around the hotel was a building site. Would like the hotel to have make further help to clients trying to find the way in and having to walk around the whole hotel.
Ishrat
Bạn bè và Gia đình
2,0
/10
Đánh giá cách đây 21 tuần
Hotels.com verified review
I am writing to follow up regarding our recent stay. We spoke with the manager, Charlotte, who agreed that a refund would be issued due to the condition of the rooms.
The initial room had no air conditioning, the fan was not working properly, and the bathroom had a very unpleasant smell, possibly due to mould. Although Charlotte kindly assisted us in swapping rooms, the second room also had an air conditioning unit that was not functioning properly.
Given these issues and the agreement we reached with Charlotte, we would appreciate it if you could process the refund as soon as possible.
Đọc thêm
Sean
Bạn bè và Gia đình
8,0
/10
Đánh giá cách đây 22 tuần
Hotels.com verified review
Good quality hotel but there's ongoing construction work nearby. Rooms are spacious and good breakfast is available. Reception staff should focus on customer service rather than phones and computers.
Số lượng đánh giá trên mỗi trang
20
40