Grand Hotel Sunderland

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8.4
/10
Very Good
1,001 reviews

What Guests Say About Their Stay

Connor

10.0
/ 10
Room was really good and very spacious! Very happy with my overall stay. Dinner was delicious and breakfast was good too.

Thomas

10.0
/ 10
Really helpful and friendly staff. We didn’t realise that it was a Britannia hotel when we booked and so we arrived expecting the worst, but we were very pleasantly surprised at quality staff and excellent room. We only had the sweet and sour chicken sent as room service but this also turned out hot and very tasty. Breakfast buffet also good. Excellent sea view as beach is only across the road. Will go again.

Paul

10.0
/ 10
Both breakfast and evening meal great quality, very helpful and polite staff , looking forward to going back very soon
In the Area
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Queens Parade, Sunderland, England, SR6 8DB

Main Facilities

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This accommodation offers:
Indoor pool
Laundry service
Parking
Health club
Fitness center
Business facilities
Wheelchair accessible
Grand Hotel Sunderland is located in area / city Sunderland. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Hotel Sunderland

Queens Parade, Sunderland, England, SR6 8DB
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Discover More About Grand Hotel Sunderland

General
Near Whitburn Sands

Location
With a stay at Grand Hotel Sunderland in Sunderland (Seaburn), you'll be a 5-minute drive from Stadium of Light and 6 minutes from Sunderland Empire. This beach hotel is 10.6 mi (17 km) from Port Of Tyne and 10.7 mi (17.2 km) from Gateshead Millennium Bridge.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Whitburn Sands - 0.4 km / 0.2 mi
Stadium of Light - 3.2 km / 2 mi
Sunderland Empire - 3.7 km / 2.3 mi
Souter Point Lighthouse - 4.1 km / 2.5 mi
Sunderland Museum - 4.1 km / 2.5 mi
Mowbray Park - 4.1 km / 2.6 mi
University of Sunderland - 4.3 km / 2.7 mi
Marsden Beach - 4.9 km / 3 mi
The Marsden Grotto - 5.3 km / 3.3 mi
West Boldon Lodge - 7.5 km / 4.6 mi
Grahams Point - 8.1 km / 5.1 mi
Boldon Business Park - 8.2 km / 5.1 mi
North East Aircraft Museum - 9.7 km / 6 mi
Ryhope Engines Museum - 9.9 km / 6.1 mi
The Customs House - 10.1 km / 6.3 mi

The nearest airports are:
Newcastle Intl. Airport (NCL) - 30.7 km / 19.1 mi
Durham (MME-Teesside Intl.) - 62.3 km / 38.7 mi

The preferred airport for Grand Hotel Sunderland is Newcastle Intl. Airport (NCL).

Facilities
Don't miss out on the many recreational opportunities, including a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.

Dining
Enjoy a satisfying meal at The Cast Iron Bar & Grill serving guests of Grand Hotel Sunderland. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 7:00 AM to 9:00 AM for a fee.

Rooms
Make yourself at home in one of the 82 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided. Conveniences include desks and electric kettles, and housekeeping is provided daily.

All facilities in Grand Hotel Sunderland

Facility

  • Indoor pool
Swimming Pool Grand Hotel Sunderland
Swimming Pool
Entertainment Facility Grand Hotel Sunderland
Entertainment Facility
Fitness Center Grand Hotel Sunderland
Fitness Center
Functional Hall Grand Hotel Sunderland
Functional Hall
Common Space Grand Hotel Sunderland
Common Space

Kids and Pets

  • Babysitting with surcharge
  • Children facilities

Things to Do

  • Health club
  • Indoor pool
  • Sauna

Food and Drinks

  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Reception hall
  • Parking
  • Terrace

Accessibilty

  • Wheelchair accessible

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Grand Hotel Sunderland

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a smoke detector
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 16:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Hotel Sunderland
82
Number of floors in Grand Hotel Sunderland
3
Another facilities in Grand Hotel Sunderland
Babysitting with surcharge, Children facilities, Health club, Indoor pool, Sauna

Frequently asked questions about Grand Hotel Sunderland

What is normal check-in & check-out time at Grand Hotel Sunderland?
The standard check-in time at Grand Hotel Sunderland is starting from 16:00 - 00:00 while the latest check-out time is at Before 10:00
Does Grand Hotel Sunderland provide breakfast?
Yes, Grand Hotel Sunderland provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Hotel Sunderland?
Grand Hotel Sunderland has a 4.0-star rating.
How many floors does Grand Hotel Sunderland have?
Grand Hotel Sunderland has 3.
How many rooms are available at Grand Hotel Sunderland?
Grand Hotel Sunderland has 82.
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Grand Hotel Sunderland reviews and ratings

8.4
Very Good
From 1,001 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.6

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Traveller Reviews Grand Hotel Sunderland

Number of reviews per page
20
40
Top reviews
Jonathan
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice 2 night stay good size room, great pressure in the shower. breakfast was great quality cooked well. I didn't use the pool facilities as there was a class on when I went to use it. Parking was easy. Staff were all really nice. Would stay again.
Rosina
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Coil do with more plug sockets and a big mirror and update furniture it’s a bit overused
Gordon
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice room with a sea view
Ashleigh
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I recently stayed at the Grand Hotel Sunderland for the first time, and while the hotel itself has a lot going for it, one member of staff completely ruined what should have been a lovely visit. The hotel rooms are genuinely impressive – spacious, clean, comfortable and well-presented. The facilities are also great, especially the pool area, which is one of the reasons we booked. Everything looked modern and well-kept, and on the surface it felt like a place you’d happily return to. Unfortunately, the staff were the complete opposite of the warm, welcoming atmosphere the hotel tries to present. In particular, the lady on shift at the pool on 1 August was shockingly rude from the moment we arrived. Every time I glanced over, she was staring at us with a disgusted look, like we were a problem just for being there. It made the whole experience uncomfortable when we were simply trying to enjoy the facilities we had paid for. When we were leaving, I genuinely didn’t know which way we were supposed to exit, so I went the same way I had gone into the changing rooms as I entered. She said something, but I didn’t hear her, so I politely asked “What?” She then turned around, pointed aggressively, and snapped “You have to go that way” with the most disgusting attitude. There was absolutely no need for her to shout or behave like that, especially when it was my first time staying and I had no idea where I was meant to go. Her behaviour was rude and unprofessional
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Maria
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent hotel only problem was parking for the disabled
Mark
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Brilliant location and lovely pool
Connor
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was really good and very spacious! Very happy with my overall stay. Dinner was delicious and breakfast was good too.
Gordon
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice pool and area is good
Thomas
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Really helpful and friendly staff. We didn’t realise that it was a Britannia hotel when we booked and so we arrived expecting the worst, but we were very pleasantly surprised at quality staff and excellent room. We only had the sweet and sour chicken sent as room service but this also turned out hot and very tasty. Breakfast buffet also good. Excellent sea view as beach is only across the road. Will go again.
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Elizabeth
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This hotel seemed nice, like it was posh once but quite dated now. A lot of the furniture was quite tired and there were some big cobwebs around but other than that it was very clean. The fire alarm went off at 1am and we were all outside for 40 minutes. The staff didn’t seem to know how to check everyone was accounted for and kept telling us to move to stand in different places in the car park it was quite chaotic. I understand a lot of this is not the staffs fault but it wasn’t pleasant. After the fire alarm I had no running water in my room at all for the remainder of my stay. I had to wash my face and brush my teeth in the toilets downstairs near the cafe and because none of the lifts were working it was a very long walk up and down. I had to go to the restaurant and beg them to fill up my water bottle for me because I was so thirsty and then I had to shower in the swimming pool showers changing in front of a lot of strangers. To top it all off, when I made a trip to my car with some luggage before checking out the cleaning team were in my room and stripped the bed and everything when I went back to check if I left anything before checking out the cleaning lady said “are you sure you haven’t checked out because he’s been in and opened the door up” I don’t know who she meant by he. I wasn’t properly able to check the room for my belongings before leaving and it was even 20 minutes before the latest check out time so I’m not sure why they went into my room like that.
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Gemma
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We stay here regularly and love the suites with floor to ceiling windows with sea view. This time we were disappointed the room temperature control/air con was not working. Unsure whether this was temporarily broken or the system no longer in use? The room was stifling. There were fans but this was nowhere near enough to manage the conditions and very noisy so impossible to sleep with them on. Guest Wi-fi also didn’t work in our top floor room. Disappointed as this was a rare treat night away for us in a hotel we’ve had lots of great memories in.
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Gerard
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice sized room but a long walk from reception up and down stairs. Bathroom showing obvious signs of age. Staff were all lovely and health club fun. Overall we had a good stay and will return.
Gordon
icon-
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice pool and easy parking
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Both breakfast and evening meal great quality, very helpful and polite staff , looking forward to going back very soon
Michael
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was clean and airy. Hotel was a bit dated but good
Damian
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

All great …………………………………..
Mrs Margaret
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The night staff was very helpful and helped with our baggage and we enjoyed the breakfast it was excellent but day staff did not help with baggage
Alistair
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

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Kelly
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8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Hotel is located on the seafront and has beautiful views if you get a room at the front. Staff were friendly and check in was easy. Don’t forget to put your reg in at reception if staying there. Hotel has a bar, restaurant and leisure facility and close to restaurants and shops. The rooms are spacious but are a bit outdated and need updating.
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Gordon
icon-
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Friendly staff and nice pool
Number of reviews per page
20
40

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