Grand Hotel Sunderland

Hotels
8.6
/10
Very Good
1,000 reviews

What Guests Say About Their Stay

Christian

10.0
/ 10
Great sea view, clean hotel. A bit tired but fine for a quick stay. Gym was basic but again fine.

Anthony

10.0
/ 10
The only thing i would say is that it was disappointing there was no kettle or coffee in the room everything else was really good.

Verified traveler

10.0
/ 10
Hotel Staff were Very Nice. Parking/ Car Park is accessible. The bedroom was nice but maybe on the smaller side. The bed had a few back marks on the sheets. One downside to being next to the sea is that you can hear the seagulls all night but this isn’t the hotels fault. No coffee or Tea in the room. Good Stay!
In the Area
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Queens Parade, Sunderland, England, SR6 8DB

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Grand Hotel Sunderland is located in area / city Sunderland. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Hotel Sunderland

Queens Parade, Sunderland, England, SR6 8DB
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Location


Grand Hotel Sunderland is located in area / city Sunderland.

About Grand Hotel Sunderland

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Hotel Sunderland exclusively for you.

Grand Hotel Sunderland is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Grand Hotel Sunderland.

All facilities in Grand Hotel Sunderland

Others Grand Hotel Sunderland
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Reception hall
  • Parking
  • Terrace

Things to Do

  • Health club
  • Indoor pool
  • Sauna

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Nearby Facilities

  • Grocery
  • ATM/Banking

Kids and Pets

  • Babysitting with surcharge

Family-friendly Facilities

  • Babysitting & childcare (surcharge)

Business Facilities

  • Business center

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Grand Hotel Sunderland

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for continental breakfast: approximately GBP 16.50 for adults and GBP 10 for children
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a smoke detector

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 16:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Hotel Sunderland
82
Number of floors in Grand Hotel Sunderland
3
Another facilities in Grand Hotel Sunderland
Others, Smoke-free area, Safety deposit box, Coffee/tea in lobby, Laundry service

Frequently asked question in Grand Hotel Sunderland

What are available facilities at Grand Hotel Sunderland?
There are top facilites at Grand Hotel Sunderland such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Hotel Sunderland?
The standard check-in time at Grand Hotel Sunderland is starting from 16:00 - 00:00 while the latest check-out time is at Before 10:00
Does Grand Hotel Sunderland provide breakfast?
Yes, Grand Hotel Sunderland provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Hotel Sunderland?
Grand Hotel Sunderland is a 4.0-star hotel.
How many floors does Grand Hotel Sunderland have?
Grand Hotel Sunderland has 3 floors.
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More Reviews from Other Guests in Grand Hotel Sunderland

8.6
Very Good
From 1,000 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

10.0

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Grand Hotel Sunderland

Number of reviews per page
20
40
Top reviews
Nicholas
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The whole hotel was warm, bright cheerful and above expectations, but possibly understandably given the time of year and busyness of the Hotel, the restaurant was closed for dinner, although food was available in the bar
Wendy
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

There was no one on reception so I had to do a loud cough to get someone’s attention and felt as if I’d inconvenienced the woman and got her off her chair! I asked about dinner to which she replied the restaurant was closed but there was bar food. She failed to say that it shut in 20mins so when we got there, there was no food available! We ended up having a bag of crisps for dinner!
Read More
Claire
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely hotel. Room very spacious and clean. Incredibly comfy bed. My daughter and I really enjoyed the pool. Only thing that let the visit down was the room was very cold and a draft was coming from the window. Carpark was also like an ice rink, could have done with better gritting.
Nick
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean
Nick
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff
Haydon
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

No information given on check in with regard to using the spa, check in time given as 4 was actually 3. No info given that couldn't use the spa after check out so very limited use and then once we got in the pool was cold the pool area was freezing and the steam room was broken. Save your money for a nicer hotel next door I won't be booking here in the future.
Read More
nick
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

we didnt eat breakfast
Gavin
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Yes
John
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staff always helpful and friendly
Kevin
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Yes
Judith
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The room was clean and spacious, staff were very friendly.
Nicholas David
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very friendly staff but room was a bit tired and breakfast was a bit underwhelming
Alan
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Good size sea view room with separate seating area, clean and breakfast lovely with plenty of variety and caters for vegan/gluten. Pool and facilities clean and water warm. Would definitely revisit
Chris
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Helpful staff. Good bathroom
Christina
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room was neglected. Chair falling to bits, desk broken. Hotel cleanliness left a lot to be desired! People clogging the entrance smoking,
Christina
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Trying to check out and having to wait until housekeeping check the room before getting deposit refunded
Gavin
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Yes
David
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Check in staff really nice, pool staff evening and morning different people and both more like door bouncers than customer service providers. If they don't want kids in the pool being kids don't let kids in at all, but don't spend the time shouting and making issues for them. Rooms in the new part of the hotel were the thinest walls of any hotel ever stayed in. Loud music being played on 1 side from 530am and on the other what can only have been the other half of the party. Add the circus in town and the bus stop under the window made for 2 hours sleep all night, for an 8 year old and their dad. Bed sheet also had rip in it exposing the mattress so lay on top. Bad time had all round. Hotel main areas nice though and plenty of parking
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Ashleigh
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Lovely stay, excellent customer service great facilities. Went to the bar bought 2 coctails 2 for 10 great selection of drinks. Friendly staff. Room was clean cant fault the cleanliness had been upgraded to a family room spacious 2 double beds. Could do with some TLC but doesnt effect your stay at all.
wajih
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

View and staff and rooms💕
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Grand Hotel Sunderland

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 1,000 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

10.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Grand Hotel Sunderland

Number of reviews per page
20
40
Top reviews
Nicholas
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The whole hotel was warm, bright cheerful and above expectations, but possibly understandably given the time of year and busyness of the Hotel, the restaurant was closed for dinner, although food was available in the bar
Wendy
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

There was no one on reception so I had to do a loud cough to get someone’s attention and felt as if I’d inconvenienced the woman and got her off her chair! I asked about dinner to which she replied the restaurant was closed but there was bar food. She failed to say that it shut in 20mins so when we got there, there was no food available! We ended up having a bag of crisps for dinner!
Read More
Claire
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely hotel. Room very spacious and clean. Incredibly comfy bed. My daughter and I really enjoyed the pool. Only thing that let the visit down was the room was very cold and a draft was coming from the window. Carpark was also like an ice rink, could have done with better gritting.
Nick
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean
Nick
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff
Haydon
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

No information given on check in with regard to using the spa, check in time given as 4 was actually 3. No info given that couldn't use the spa after check out so very limited use and then once we got in the pool was cold the pool area was freezing and the steam room was broken. Save your money for a nicer hotel next door I won't be booking here in the future.
Read More
nick
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

we didnt eat breakfast
Gavin
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Yes
John
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Staff always helpful and friendly
Kevin
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Yes
Judith
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The room was clean and spacious, staff were very friendly.
Nicholas David
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very friendly staff but room was a bit tired and breakfast was a bit underwhelming
Alan
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Good size sea view room with separate seating area, clean and breakfast lovely with plenty of variety and caters for vegan/gluten. Pool and facilities clean and water warm. Would definitely revisit
Chris
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Helpful staff. Good bathroom
Christina
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room was neglected. Chair falling to bits, desk broken. Hotel cleanliness left a lot to be desired! People clogging the entrance smoking,
Christina
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Trying to check out and having to wait until housekeeping check the room before getting deposit refunded
Gavin
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Yes
David
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Check in staff really nice, pool staff evening and morning different people and both more like door bouncers than customer service providers. If they don't want kids in the pool being kids don't let kids in at all, but don't spend the time shouting and making issues for them. Rooms in the new part of the hotel were the thinest walls of any hotel ever stayed in. Loud music being played on 1 side from 530am and on the other what can only have been the other half of the party. Add the circus in town and the bus stop under the window made for 2 hours sleep all night, for an 8 year old and their dad. Bed sheet also had rip in it exposing the mattress so lay on top. Bad time had all round. Hotel main areas nice though and plenty of parking
Read More
Ashleigh
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Lovely stay, excellent customer service great facilities. Went to the bar bought 2 coctails 2 for 10 great selection of drinks. Friendly staff. Room was clean cant fault the cleanliness had been upgraded to a family room spacious 2 double beds. Could do with some TLC but doesnt effect your stay at all.
wajih
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

View and staff and rooms💕
Number of reviews per page
20
40